Not sure what happened in the past but have used Kevin two times now for troubleshooting issues and he was on time, came up with good solutions, and had the fix done quickly. Prices are fair, keeping in mind that he is a master electrician. I have booked online both times, about a week out, got confirmation and reminder emails, and he showed up as expected or let me know if there was a delay. read more

Really poor customer service. Someone recommended Wendt and I called to schedule an appointment. Their voicemail pointed me to scheduling on their website so I went ahead and did so. When no one arrived the day of the appointment I called and left a vm as well as texted. I got a response stating they'd emailed me saying I had to reschedule to another day 9am time slot because I live in Houston outside of Katy. I doublechecked and they'd never emailed me - I hate when people try to make me feel dumb or like I missed an email. Anyways, I then rescheduled for the following week at 9am and they then told me I needed to choose another day once again. If the online appointment slots aren't accurate don't offer online scheduling, and if driving to Houston is too difficult don't service that area. read more

The first problem is there's no person to talk to. When you call, a pre-recorded voice directs you to a website to set an appointment. When Kevin was late for the appointment, I had no one to ask if he was on the way or not. He did eventually show up and we discussed the job, parts needed, and he quoted the price. He said he would get back to me once he had located all the parts. He never called, emailed, or contacted me after that. I tried to follow up but again, there wasn't a live person to speak to. I set another appointment on the website but there was no response. This is an unprofessional way to run a service. Showing up late, lack of communication before and after the appointment, and taking personal calls during the walk through. I would give zero stars if I could. read more

After a few months of waiting on parts for a generator / interlock install they confirmed parts had arrived then stopped responding to texts on performing the install. read more

My dining room light stopped working randomly - I replaced the transformer myself and diagnosed it as much as I knew how, but it still didn't work. I gave up and turned to Yelp, where I found Wendt Electric. I called Kevin, who was very friendly and professional, for an appointment. The appointment: - Kevin did not come out, it was a younger gentleman, who showed up 2 hours late. I had to call to call them (twice) to find out if he was actually on the way. It turns out another client made him run behind - okay, it happens. - Logan checked the transformer and all of the connections for about an hour and came to the same conclusion I had... he has no idea what's wrong. Maybe the transformer wasn't an exact replacement? - I was told they'd take my transformer, find an exact replacement, and let me know how much it will cost - I have yet to hear back from them and that was 2 months ago. - Cost? $110. For literally nothing. My light is still broken, I haven't heard back AT ALL, they took my transformer, they were 2 hours late. I've tried to call, but his voicemail is full. I've texted - no reply. This is a prime example of why I just try to do everything myself. I guess you have to leave a bad Yelp review to get service. Ball is in your court, Kevin. read more

Kevin came out to repair an issue, the issue remains, lights don't come on. Telephone calls and texts do not get a response from him, if he returns and fixes the issue will up the stars, should have read the reviews on Google, they are complaining of the same issue we have. Beyond disappointment, safety is a paramount concern. Yes the company has been paid. read more

Honest as can be! We called them out to change some outlets we were told needed to be changed out. Kevin came out and gave us a second opinion (that the outlets didn't need to be changed). He didn't want to charge us money to do something he didn't feel was necessary. Stand up guy. Wendt will definitely be my go to electrical company in the future. read more

Had to change my review due to the excellent and quick work Kevin did today. My frustration of not getting called back, was diminished by his fair pricing and quick service. I would suggest to Kevin to look into a Unified Communication platform (Vonage has one) or a answering service so he can receive and reply to his calls and increase his business. Finally as a serial entrepreneur I was impressed by Kevin's demenour and professionalism and would consider partnering with him to grow his business if he would like. Bottom line he deserves the high marks I and others have given him. read more

Thank goodness for Wendt Electric. I had some hardwiring that needed to be converted into a plug prior to an appliance installation. Mr. Wendt was friendly, met my budget and got the job done fast. His help was greatly appreciated. I will definitely reach back out to him when Im ready for more upgrades. Thank you!! read more

I needed to replace underground drops and got estimates from 4 different companies. Kevin Wendt's estimate was the cheapest BY FAR because he anticipated that my drops were in PVC pipe that he could still use, whereas all the others assumed that I had direct drops and gave me estimates that included new PVC pipes. Kevin was right! His team was professional and cleaned up after themselves and Kevin was on site the whole time. The team then proceeded to fix a completely different issue for me with four or five guys helping to identify the problem and Kevin didn't even charge me for the separate job! I HIGHLY recommend this company for your electrical needs. read more

My electric went out that ran my pool and sprinkler system last Friday. I have AHS and they sent out pool people and an electrician. For one week the electrician has been trying to solve my problem. I have been moving sprinklers around trying to keep my yard alive and my pool was turning green. I found Kevin Wendt on yelp. I recommend him highly. He was very professional and solved my problem very quickly. He is my new electrician! read more

Yep answered phone gave good quote and then never showed never replied to text never called back. This is 2nd electrican to do this. If your over scheduled say so people have lives and make plans around appointments now my whole morning was wasted waiting. read more

Have used Kevin for four jobs . I have always been very satisfied. All around great guy and business person. Professional, knowledgable and no job is too small or too big. He has a great attitude, is personable and ready to work. He is my electrician for a lifetime. read more

I have literally called them over 20 times and not gotten a single answer. I've left multiple message and never gotten a call back. Not sure how they expect to keep their business running if they won't respond to people. read more

I was smack-dab in the middle of a master bath remodel, with the electrical work the next thing to happen before drywall could start. The electrician who had said he would do the work was suddenly not available. I checked Yelp, called a few, and Wendt Electric was the "first responder"... Not only that, they could be there within hours! Mr. Wendt arrived, reviewed the scope of the work, gave me a good price, and he and his helper started work immediately, I simply couldn't ask for better service than I received. They were polite, efficient, and helped trouble-shoot a difficult fan installation, coming up with a great solution. They will now be on my permanent contact list! read more

Kevin came out and I was told they would have to return the next day. It was obvious he didn't want to do the job. However, we made an appointment for then and he never showed up. He would not answer the phone or call me back and never came back to do the job. Unfortunately they only post the good reviews so I was conned into believing he was a reputable contractor. What a way to conduct business. Pathetic. read more