The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin…read moregoals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!!

Really weird place. They will send you 16 emails and text messages making sure that you confirm…read moreyour appointment & They warn you about all these fees associated with being late. I show up to my first consultation and after 10 minutes I asked them if there's any update on when I will be seen( mind you I drove 45 minutes to make it to this appointment and I took time off work) she says yes Mara will be with you shortly. Waited another 15 minutes (so in total now waited 25 minutes for a 30 min consult) . And she STILL doesn't show up. At that point I left. They texted me minutes after saying Mara was ready- lol. That's not how professional businesses run. Please remove my name for all your distribution list- going to look for an actually professional *Med Spa.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

My husband bought me a gift card that I forgot about. Before moving from Rockwall to Oklahoma, I…read morestopped in to Juvanew and the wonderful gentleman at the front desk helped me pick out some products. Unfortunately I didn't get to utilize any services, but the kindness and level of detail provided in helping me select the right cleansers was much appreciated. Another customer was checking out at the same time as me (she had just received a facial) and her skin looked fabulous!

Amanda is great. She is very knowledgeable and talented and seems eager to stay up-to-date on the…read moreresearch involving the procedures offered.

My wife has been dealing with hormone issues for a while, and after not getting much help from our…read moreregular doctors, we decided to reach out to Total Med Solutions. Matthew got us set up with an appointment and walked us through the basics of BHRT (Bioidentical Hormone Replacement Therapy) and women's hormone therapy. We met with Melanie at the Dallas office, and she was amazing -- very thorough, professional, and easy to talk to. She took the time to explain everything about testosterone and estrogen balance and how pellet therapy works. We left feeling informed and hopeful, with way more clarity than we ever expected. We're going back soon to start treatment, and we feel really confident about it. I'd definitely recommend Total Med Solutions to anyone looking for help with women's hormones, BHRT, or testosterone therapy in the Dallas area.

It takes a lot for me to leave a negative review.... I have…read moreseen Ashlee a couple times and gave grace the first time but not now. I went in on 5/7 and told her I wanted the hollow cheeks gone and some lip filler. She recommended Juvederm Voluma (1 syringe per cheek) $598 ea/special plus Juvederm Skinvive (1 syringe) in lips $350 = spent $1546. (I also wanted botox in forehead but it wasn't in my budget.). I waited a couple weeks but wasnt happy still seeing hollow cheeks after spending $1200. I had several gf's tell me "she should make it right" so I went back in asking for a "touch up". She wanted to charge me for an additional syringe and I refused - told her I wasnt happy about that. I got a Mothers day gift card from my kids so had her do my forehead (Jenueau) but that is the Only reason I gave her more business. Now I have huge bumps above each eyebrow.... I will be finding another place.

Carly is an absolute gem! I stopped in to pick up my usual products, and as always, everyone there…read morewas so welcoming, knowledgeable, and genuinely kind. The last time I visited, Carly took the time to ask about my skincare goals and created a personalized plan for me--without me even having an appointment. Now that's customer service! I was so impressed that I immediately scheduled a treatment for the following week. I had my appointment today, and it exceeded every expectation. Everyone who works here is incredibly caring, professional, and passionate about helping their clients feel their best. Thank you, Carly, and the entire team, for such an amazing experience. You truly made me feel valued, and I can't wait to come back!

Top notch medical spa from the time you walk-in to get checked out. They keep track of my reward…read morepoints which is a way to safe money. Jessica is a perfectionist, never rushed, never have to get do overs. She does lip injections, Morpheus, micro needling, and hand filler. I'm 69 and she helps me look younger and natural.

Jade at Olysis is nothing short of amazing. She is patient, thorough, detailed and just a great…read moreesthetician! I truly cannot recommend her highly enough. 100!

I like Nichole and she does a great job! She is gentle yet effective. Also she is always able to…read moreschedule me.

very good laser treatment! I loved and enjoyed the process. Elease was very easy going and easy to…read morework with.

Don't waste your money! Unfortunately my experience here was terrible. I have gotten laser in other…read moreparts of my body at other places with great results but after my 4th session here I had no results at all. The owner also had to reschedule my sessions multiple times due different reasons including the laser machine not working. On my 4th session the machine broke in the middle of it and she could not get it back to work. I asked for a partial refund since I did not want to continue with treatments that were not working and she was not willing to work with me. Even though she had just called asking to reschedule because the machine was broken again. Waisted my money and time. Go somewhere else!