The personnel at this location are great at what they do, but they can't make a laser do what it…read morecan't, and that's remove grey hair. I had signed up via a phone salesperson who had to know, based on my given age, that I had grey hair, but she did not tell me. The minute I started treatments, the staff was forthcoming and I am certain they didn't know about the phone techniques used to part over $3,000 from me. Nevertheless, they tried. A complete waste of money.

New I would give zero stars if I could. The staff is not at…read moreall helpful. My mom and I were sold packages on a "deal", I was sold a full body package along with face and my mom was sold face, underarms and Brazilian. Out of nowhere I was told my face is not covered, and now I'm being told it was never included in our "deal" and the person who sold us the deal apparently doesn't work here anymore and sold us "maintenance packages" 1. When we were sold these packages we didn't know we were being scammed. 2. If the person doesn't work here anymore how is that our problem? 3. The staff is not being helpful at all with assisting this situation and all we are hearing is "this person doesn't work here anymore." 4. We are first time customers how was this person allowed to sell us maintenance packages? I then gave them the opportunity to let me purchase face with the current 70% off but I was denied because apparently I need to go with the "original deal" again we didn't ask to get a major discount, nor did we ask for a maintenance package. This is extremely disappointing. Highly highly unprofessional behavior from the management. When asked for a refund I was told the services already provided will be deducted at full price which is bs because again we didn't ask for a scammed discount. This company sucks and scams people. Telling us to follow our original "discount" but not actually using any discounts. Don't fall for their tricks.

I called about Juviderm and scheduled with Mackenzie. She was so helpful and answered all my…read morequestions. She gave me realistic expectations and walked me through the whole process and healing. She did an AMAZING job. Everyone was so helpful and friendly.

Ended up with an emergency with my daughter and left a message on the business phone that I could…read morenot make it to my appointment the following day. Yet I was charged the full amount of a service that was *not received. No one called me in regards to the charge or to discuss missed appointment or to reschedule (cowards!). I also do not see anywhere on their website that a full charge is due with cancellation, and it was not mentioned on the phone when I made the appt. This charge is being disputed with my credit card company. Also, the laser equipment for hair removal and IPL do NOT produce results. I am currently using a Rx work for my age spots and melasma with much better results. So see a dermatologist for that, it's a lot more cost effective. I'be been to other places that have way more effective laser equipment. During one of the appts the laser tech said she was very thourough and always would always do two rounds to get better results. But last appt she did one quick pass around the face and appeared to be in a quick rush to be done with me. The only service that worked well for me at Myspa was the facial peel. I did a total of 3 rounds of Coolsculpting... Again, waste of money. Lastly, the Botox treatment I received here gave me horrible results. Two estheticians at different locations noticed that instead of my eyebrows lifting, the Botox caused my eyelids to droop. So I never went back there for Botox. I really wanted to like this place, the location is so convenient. I've spent a couple of thousand$ there, which I highly regret. I feel duped. Lesson learned! Do not let the same thing happen to you. Trust me when I say, go elsewhere.

Found an incredible deal on Groupon for six underarm and Brazilian laser treatments at $49.00 and…read more$99.00, respectively. I even got a $99.00 deal on lower legs as a random Wednesday client! The technicians are friendly, calming and go out of their way to make you feel comfortable. This is definitely one of the best beauty decisions I've ever made!

I hate to give anybody a bad review, but I feel it's necessary to let prospective customers know…read morethat this place is just not good and they are wasting their money if they come here. Let me first start by saying that their website does not give prices for photofacial treatments, so I called the office and was quoted a price; however, when I called back a week or two later to schedule the appointment, I was told that the original quote was incorrect and was informed of the actual price for individual treatments vs a package of 3 treatments. I decided to go with the individual treatment to see how the results turned out. After I had the treatment, I was told the price for photofacial treatments was again not what I was quoted on the phone, but a now different price, for the third time. They need to get there price list figured out. I've never in my life experienced this, but that alone turned me off about this business. I don't have a problem paying what they charge for the photfacial treatments, however it would be nice to see some results. I saw absolutely no results. Nothing darkened, nothing scabbed over and flaked off. I saw zero results, and it's now been 3 and 1/2 weeks later. So not only are they not able to get their prices straight, but they will take your money and you will see absolutely no results. I could have stayed in Plano or Dallas and got a photofacial for cheaper.

I bought my 23 year old daughter a gift certificate for this spa..... it's close to us and she…read moreworks a lot and needed a place where she can start going more local. My girl is in Rowlett She went today to use it today and left crying.. she felt judged and we will never NEVER be back!!!

Well after my original review of Jonna's Skintology, Jonna's business partner Erica reached out to…read moreme via Facebook and yelp. Somehow Groupon had listed a wrong number for them and had an old Facebook page that was no longer being checked. So they had no idea I was trying to call and schedule an appointment. I truly believe what Erica is telling me is correct and it was just a crazy error that was really no ones fault. They did contact me to make it right. So I am pleased with that and appreciate that I was offered the same deal as I originally bought on groupon. Thank you for taking the time and effort to make it right!!

I love my hair after going over to the Rockwall salons and having my hair done numerous times the…read morewoman could never achieve the color I wanted. I went to Legacy and LINDA!!!!! she got it the first time!! Room127 that's the magic number. Thanks!!!!

Have gotten too large and some of the employees work less and want more money. I understand prices…read morehave doubled, but they are charging quadruple and not customer.

Amazing! I got a facial and dr lipo shots on my outer thighs, on my 2nd rounds and I can see such a…read moredifference. Angie is so knowledgeable and I can't recommend her enough.

Can I just tell you I am addicted to Angela's Spray Tans! I absolutely LOVE the way I look after!…read moreAlso, I am in love with her Lipo Laser treatments. My legs look sooooo much better and I am down so many inches!!! I am comfortable in my shorts and even my swim suit again!! I would definitely give her a 6 star or above if possible!!!

1 Star - Dishonest and Unprofessional…read more If I could give zero stars, I would. I paid a ridiculous amount for a chemical peel that did absolutely NOTHING. When I complained, they promised to "make it right" by giving me a free facial. Sounds good, right? Wrong. They canceled my appointment--twice--then turned around and told me I'd still have to pay if I wanted to rebook. So, not only did they waste my time, but they completely went back on their word. No refund, no free facial, just lies and terrible customer service. Save yourself the frustration and take your money somewhere that actually respects its customers. This place is a joke.

Beautiful place for facials, botox, filler, laser hair removal, PRP, 4D sonograms and more!read more