I have gone to Amanda for face wax and eyebrow wax and tint. She's always been very forthcoming and…read morelet's me know what she's doing from start to finish - and she's exceptionally thorough on aftercare. But, that's not the reason for this review. Today, I did my FIRST EVER BRAZILIAN WAX!! **GASP** IT WAS AMAZING!  Well, the waxing part stung a bit...but I have tattoos and went through 30-hours of unmedicated labor, so, this wasn't as bad as I had imagined. (Not saying you have to have those things to be able to tolerate a Brazilian wax, but that's how I psyched myself up for it). My appointment was at 8:45 this morning. She was there already so I didn't have to wait. She greeted me and then left the room so I could get undressed from the waist down (privacy, for this? Yes, thank you very much!) She already knew how apprehensive I was and how nervous this unknown was to me. She literary walked me through each step she was doing! She kept me talking...and not mindless babble, but really engaging conversation. I didn't have to strike an awkward pose - like the cannonball (knees to chest), the frog (soles of feet together and knees open wide), and I certainly didn't have to go face down, ass up! And she went over what to expect, what to do and what not to do, and extensive after care. There was no time to keep one side covered while she did the other side - she worked both sides so easily! So, when the right side was done, she just had me change my leg positions! (The position I was in was on my back, if left leg was straight, my right leg was bent to make a figure 4, and vice versa.) And for the back end, all I did was lie on my stomach. I didn't feel self-conscious, overwhelmed, or exposed at all. I even bought these little bottles of aftercare stuff, called Love My Muff! She uses them so she was able to explain their purpose to me. Oh, and when talking about those areas, she never made it crude or uncomfortable, just matter-of-fact. Before I end, let me tell you, she has the best music! So, with all that said, I highly recommend Sweet Vanity waxing.

A year and a half and 2 moves later since my last review, and I still am a happy customer! The fact…read morethat I now live OVER AN HOUR away from Amanda, speaks volumes to the level of service and results I receive Every. Single. Time. My appointments now include underarms and lip to accommodate my Brazilian and Amanda never misses a hair! I've been asked by friends if it hurts when I get waxed, and although I'm not taking a nap during my sessions, Amanda makes it as "painless" as possible with girl talk and making sure I remain comfy. Cute suite. Superb service. Comfortable sessions. Convenient booking. Competitive pricing. I have zero complaints!

The personnel at this location are great at what they do, but they can't make a laser do what it…read morecan't, and that's remove grey hair. I had signed up via a phone salesperson who had to know, based on my given age, that I had grey hair, but she did not tell me. The minute I started treatments, the staff was forthcoming and I am certain they didn't know about the phone techniques used to part over $3,000 from me. Nevertheless, they tried. A complete waste of money.

New I would give zero stars if I could. The staff is not at…read moreall helpful. My mom and I were sold packages on a "deal", I was sold a full body package along with face and my mom was sold face, underarms and Brazilian. Out of nowhere I was told my face is not covered, and now I'm being told it was never included in our "deal" and the person who sold us the deal apparently doesn't work here anymore and sold us "maintenance packages" 1. When we were sold these packages we didn't know we were being scammed. 2. If the person doesn't work here anymore how is that our problem? 3. The staff is not being helpful at all with assisting this situation and all we are hearing is "this person doesn't work here anymore." 4. We are first time customers how was this person allowed to sell us maintenance packages? I then gave them the opportunity to let me purchase face with the current 70% off but I was denied because apparently I need to go with the "original deal" again we didn't ask to get a major discount, nor did we ask for a maintenance package. This is extremely disappointing. Highly highly unprofessional behavior from the management. When asked for a refund I was told the services already provided will be deducted at full price which is bs because again we didn't ask for a scammed discount. This company sucks and scams people. Telling us to follow our original "discount" but not actually using any discounts. Don't fall for their tricks.

Got a brow lamination that comes with a future complimentary keratin treatment to keep your brows…read moremoisturized. I also got an underarm wax. I like being able to make an appointment via text. They are very communicative and get you taken care of quickly. The spot is right past the square in downtown Rockwall. It'll be on your right in a small house. Parking in the rear. Would recommend for sure.

Boy do I live when quality and speed go hand in hand! I was in and out in under 30 minutes for my…read morefirst sugaring appointment. That included first-visit paperwork and quality service. Laine was quick, thorough and friendly. The salon offers comfortable seating both inside and out and lots of things to look at while you wait, should you need to. They sell an assortment of cosmetics. Maybe next time I'll come early just to browse. Will be coming back for sure

My husband bought me a gift card that I forgot about. Before moving from Rockwall to Oklahoma, I…read morestopped in to Juvanew and the wonderful gentleman at the front desk helped me pick out some products. Unfortunately I didn't get to utilize any services, but the kindness and level of detail provided in helping me select the right cleansers was much appreciated. Another customer was checking out at the same time as me (she had just received a facial) and her skin looked fabulous!

Amanda is great. She is very knowledgeable and talented and seems eager to stay up-to-date on the…read moreresearch involving the procedures offered.

Managers are so sweet here, store is well run and the staff is great. 10/10 experience and the…read morestaff in general is so chill as well, nice and clean will be coming back.

Best experiences at this center! The girls are always so sweet and accommodating! The wax passes…read moreare so worth it.

Kimberly is the BEST waxer ive ever had! I needed it done asap and she booked me same day had me…read moredone within 20 minutes. Super friendly and makes the whole experience great. 10/10 would recommend!

Customer service is lacking. Couldn't reschedule until the day of, I called right when they opened…read more(I work long hours at the hospital as a nurse) and they told me I could've just called and left a message to reschedule after hours. If I had known that, I would've done that. They still charged me a rescheduling fee, so I will not be returning and giving them my business. Plenty of other options.

I'm currently in the process of getting Morpheus8 on my face to slow down my aging just a bit by…read moreincreasing the collagen in my face. I just turned 60 and want to look more refreshed and not so tired when I look in the mirror. I just had the second one done today. I purchased a package of 3. I'm loving the results so far and looking forward to the end results. Dr. Baker and his staff are very knowledgeable in their professions and I feel comfortable with my decision in choosing The Retreat, Rockwall. The same day I had my first Morpheus8 about 6 weeks ago, I posted a video on my FB page discussing the procedure and showing what my face looked like that very night. I highly recommend The Retreat and this procedure for anyone wanting a fresher look. We aren't getting any younger ladies. Take a look: DebbiePrince-Artist Debbie

I don't usually write reviews, but I felt like I had to this time so others are aware of my…read moreexperience. I went in for lip filler (a full syringe) and a lip flip and paid $700. I was told the results would last a long time, but it has only been three months and the filler is already gone. That was very disappointing, especially for the price. I'm not sure what product was used, but based on my experience, I would not return. I just want to be honest so others can make an informed decision before spending their money.

For the best results on Electrolisis try Lisa. I have been…read moreusing her for 2 years. After my hysterectomy I started sprouting hair everywhere! Now my face, arms, thighs, calf's , back of neck and under arms are hair free. I will never have to shave again. Lisa is hard working and her prices are reasonable.

Today was my first visit to have my chin treated and all I can say is WOW!…read more It was not uncomfortable at all folks!!! I've already booked my next treatment and plan on doing several more. Lisa is very professional and gentle:) .

I just had an incident with one of your employees Z. My daughter and I came to do threading on our…read moreeyebrows and upper lip. We walked out and my daughter said did some hair need to come off of the corner. We walked back in and told Z and she said she wants them thick and I told her yes but she likes it to come to a point at the end. When she went to take the hair off she gouged her Eyebrow and left a small bald spot in the middle of her brow. I would like for you all just to refund the brow fee as Z messed ip her brow. I called to ask for a refund and Z proceed to argue with me. She is very rude and think that she isn't wrong for purposely gouging my daughters eyebrow. I always notice when I go in that Z is arguing with the other lady with glasses. She is a bully. Angelica De La Torre

Very nice clean establishment the ladies there are very nice. I got a thread and it was so cheap…read morefor the amazing job they did. They have gained a new regular today!

Found an incredible deal on Groupon for six underarm and Brazilian laser treatments at $49.00 and…read more$99.00, respectively. I even got a $99.00 deal on lower legs as a random Wednesday client! The technicians are friendly, calming and go out of their way to make you feel comfortable. This is definitely one of the best beauty decisions I've ever made!

I hate to give anybody a bad review, but I feel it's necessary to let prospective customers know…read morethat this place is just not good and they are wasting their money if they come here. Let me first start by saying that their website does not give prices for photofacial treatments, so I called the office and was quoted a price; however, when I called back a week or two later to schedule the appointment, I was told that the original quote was incorrect and was informed of the actual price for individual treatments vs a package of 3 treatments. I decided to go with the individual treatment to see how the results turned out. After I had the treatment, I was told the price for photofacial treatments was again not what I was quoted on the phone, but a now different price, for the third time. They need to get there price list figured out. I've never in my life experienced this, but that alone turned me off about this business. I don't have a problem paying what they charge for the photfacial treatments, however it would be nice to see some results. I saw absolutely no results. Nothing darkened, nothing scabbed over and flaked off. I saw zero results, and it's now been 3 and 1/2 weeks later. So not only are they not able to get their prices straight, but they will take your money and you will see absolutely no results. I could have stayed in Plano or Dallas and got a photofacial for cheaper.