The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin goals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!! read more

Really weird place. They will send you 16 emails and text messages making sure that you confirm your appointment & They warn you about all these fees associated with being late. I show up to my first consultation and after 10 minutes I asked them if there's any update on when I will be seen( mind you I drove 45 minutes to make it to this appointment and I took time off work) she says yes Mara will be with you shortly. Waited another 15 minutes (so in total now waited 25 minutes for a 30 min consult) . And she STILL doesn't show up. At that point I left. They texted me minutes after saying Mara was ready- lol. That's not how professional businesses run. Please remove my name for all your distribution list- going to look for an actually professional *Med Spa. read more

I would strongly caution anyone considering this med spa. I prepaid for a service, but when I arrived for my scheduled appointment after driving 45 minutes, I was told they did not even have the medication needed to perform the treatment. What is most frustrating is that no one called or texted me beforehand to let me know, even though they clearly knew they couldn't provide the service. My time and travel were completely wasted. Since then, I have made multiple attempts to resolve the issue. I have called several times and even returned to the business in person to request a refund for a service that was never provided. Despite my repeated efforts, I have received no resolution and no refund. In my experience, the customer service has been extremely disappointing. I paid in advance for a service I never received, and the business has continued to hold my money without providing the treatment or resolving the issue. At this point, I feel as though my only option may be to pursue legal action or file a claim to recover my money. I cannot recommend doing business with a company that treats customers this way. I hope they will do the right thing by issuing a refund for services that were never rendered. read more

Do not go here! This place caused real harm and has zero accountability. I paid $2,100 and left with a botched procedure that has yet to be fully corrected. A staff member, who I strongly suspect had little to no experience, administered tear trough filler after talking me into it. The results were immediately wrong. I asked for it to be dissolved right away. What followed was weeks of runaround. They had me return every two weeks, and with each visit their attitude worsened, especially once I declined their repeated pressure to purchase additional services. I came in wanting a small, natural result. They saw a revenue opportunity. After multiple attempts, they were unable to fully dissolve the filler. I am now seeking treatment from a licensed dermatologist to fix what they could not. The practice is run by someone with no medical credentials, not a physician, not a nurse practitioner, not an aesthetician with any verifiable expertise. The medical authority here appears to be a nurse who seemed undertrained for the procedures being performed. A medical spa performing injectables should be overseen by a licensed physician on site. This one is not. If something goes wrong, and it did for me, there is no qualified person there to fix it. Avoid this place. The consequences can be permanent. read more

This is the spa that my wife has a membership for, I sometimes tag along for a massage and it's always been a great experience! When you check in they always ask if you want refreshments, the front desk is friendly & courteous. The facility itself is upscale and clean, they play instrumental music in the background for a relaxing atmosphere. I've not been sleeping that well these past few weeks and have had muscle knots built up in my neck and back. Alexis did a great job getting the knots out, highly recommend her! read more

Mara's Med Spa-Uptown - Laser Hair Removal Near Me - Dallas, Texas

Well, I'm sorry to say that this place went downhill. I had a good technician for a couple of years, who recently decided to leave. She told me some complaints about working there, but I just figured it was regular employee pressures and she was venting. Recently, I learned their management is actually just as bad as my original technician was saying... but besides that, the new technician I was assigned was absolutely horrible. Her hands kept slipping during the treatment and she missed the spots she was supposed to be treating. She also seemed very nervous and seemed confused on how to use the equipment. And to top it off, they said she was the one that trains others! I didn't truly think it could get worse (perhaps, ending up with permanent damage from a treatment). When I shared this with their management, she pretended to be concerned, but then made up some excuse to write me an email that my "history demonstrates that I'm frequently late and/or disappointed" (??), so for that reason they would ignore the complaint. She also threatened to not give a credit if I didn't come in at the date/times that she specified to see another technician for evaluation, which I couldn't because of a personal situation that day and also my work schedule conflicts. When a manager jumps to a pushy kind of response like that, it tells me that this is something they are used to, which is a red flag. Yes, I've been a few mins late coming to some appts from work, and I've always called and notified my technician who was super nice. However, I've never complained about her, ever! She was the best, I always tipped her extra to make up for the late times, and I'm sad she left. Unfortunately they must have no one else who does well, and my recent experience was downright scary. They just closed their Highland Park location as well, so I sense other challenges. I'm sure Mara's will comment on this message based on the way Ms. Coward responded to me, but I will say, everything I shared above is true. I'd want to know what kind of people I'm giving my money to, how customer service oriented they are, and most important of all, how experienced the technician is who is treating your face and skin. Sadly, I don't recommend this place at all. read more

Great service, but pricey! The technician did a great job on my facial and my skin looked very good after the service. Also, the parking garage is not free, so don't park under the building. read more

love love love this medspa. everytime I go in the service and work is superb. been coming here for three years now and they haven't let me down once read more

Great people good service polite kind . Knowledgeable would recommend. Good staff considerate. read more

I cannot give this place enough stars. Mara, Candace, Maria, Honey and all of the girls here are the warmest, genuinely kind women. I came here needing serious skin help and from April to June the difference is overwhelming. I've never looked so beautiful. Their patient care and skin products will change your life. And TRUST ME, feeling better about your face makes a huge impact in everyday interactions. read more

This is my second time coming here and I love this place! One of the best massages I've ever had - Marcy was my specialist today and I'm feeling completely refreshed and ready to take on the week. Will definitely be coming again! read more

Mara is the best at what she does and makes your moneys worth. She takes the time to give you the best experience and results.

I had the great pleasure of meeting Jennifer today. She did my Facial and Brazilian Hair Removal treatment, and covered every nook and cranny, literally. She was very gentle, personable, and knowledgeable, which made me feel so relaxed and comfortable. It was AMAZING!! I truly appreciated the wealth of information she provided and I so look forward to my next session with her. I'm now contemplating the start of the Morpheus8 treatment regimen for my face, neck and abdomen. I'm so, so EXCITED!! read more

amazing services that treat all your concerns. Personally curated for the best results. Sara is fantastic.

On June 29th 2021, I went in for my 2nd laser hair removal session and sustained 1st and 2nd degree burns on my breasts, back, and misc places around my upper body. I also experienced dark patches on the outer parts of my arms that were treated. I have tried to handle this privately with no cooperation from the Spa. It's been almost a year and the Spa ignored my past attorneys, I have not heard a single word from the owner and I was recently contacted by the so called medical director who only wanted to text me then ghosted me. I would like to note they did infact give me a refund and offered me a session to have some magical serum applied to the burns set for roughly 10 days later (which showed their lack of urgency). There was no agreement that the refund was a settlement of any sort, especially since I did not know the full extent of my damages at that time. The full cost to of treatment plus the money I paid for appointments after it initially happened will total well over 14k. I also sent them a request April 7th for my medical records (which I have right to) as well as the type/model of lasers that were used on my skin during my treatments and of course I haven't heard from anyone. Per TDLR public records the Spa has not been licensed to perform laser hair removal services since 2019. So I don't even understand how they are allowed to do this to people and then act as if nothing ever happened. Note to Spa: I have screenshots, receipts, recordings, texts messages, medical records, emails and photos that support my review and I will happily post my sources and proof publicly if you feel like I said anything false about the incident and the events that happened thereafter in my review. You Ignoring me like nothing happened will not remove the laser shaped marks from my body and all the other marks left behind. **Most of my other initial photos were of my breasts and the surrounding areas so I wasn't sure it I was allowed to post them here read more

I have had 5 deep tissue massages with Marcy and she is the absolute best! There is east parking, the spa is clean, and I have loved every massage and facial I've gotten here! read more

I had an outstanding experience at Maras Med Spa in Uptown. I was very appreciative how accommodating they were with my schedule. More importantly the facial I had from Sarah was beat ever and she was so knowledgeable. I've also had the lymphatic massage which was incredibly helpful and relaxing. I highly recommend! read more

I've been going here for years...even before the current owner,Mara, bought it. I've rolled with the changes even when providers or staff I really liked left. However, I have been very uncomfortable with some of the choices staff and management have made lately. The most recent is very shady. As I said...I have been going here for years, getting the same treatments from mostly the same providers. I have had a membership since day one. Last month I called to schedule and asked for my usual facial and my usual massage with my usual provider. No problem. Had the services, checked out and was told "you have credits to cover today". "Ok!" I want to again book my usual with the usuals. The front desk said "ok!" I went in to the spa and there were people I didn't recognize at the front desk. I said "I'm here for my signature facial " and they checked me in. Someone mentioned memberships would be changing. So at checkout, I asked. This is when they told me that my usual facial had been taken out of the services three months ago and my facials had changed to two credits. Instead of booking my usual, as requested...instead of mentioning any change...the front desk scheduled the new treatment with zero communication!! I am fine and understanding that things change. It's ok. But it is not okay for there to be zero communication and for the front desk to make decisions/interpretations on what is being scheduled. I'm no longer sure what my membership is, how much services are, what services have been retired...nothing. Unfortunately, the website is of no help as it is hard to navigate and oftentimes does not include the information detailing changes. I still have my membership and I still have appointments but I feel like moving forward the onus is on me to double check I'm being scheduled for what I requested and not what the front desk cares to book. All of that being said, I still love my providers! I'm just frustrated with the spa, especially since this isotherm first time they have done something sketchy since Mara took over. read more

Amazing service! Came in for a hydra facial and omg I was in a cloud the entire time! read more

Mara's Med Spa-Uptown - Laser Hair Removal Near Me - Dallas, Texas

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Maras gets 5 stars after trying a few other spas around town. This is the most affordable Services here in Dallas. I have yet to find anything that has easy/no wait appointments & great prices. They also have deals come around often. read more

Today I was in this place asking about a job opportunity for my wife. The attention and kindness of the receptionists was incredible. Super professionals. Super friendly. If from the moment you walk through the door you feel this warm welcome, then the services at this place must be phenomenal. To the owner: Congratulations you have a great team. read more

Sarah Is Ah-Ma-zing! I've been a client for over 3 years and will be for life if she'd let me. She's done fillers, lasers, botox and everything in between. She's an artist and keeps me looking natural and age appropriate! read more

Mara's Med Spa-Uptown - 53 going on 40. Thanks Sarah! - Laser Hair Removal Near Me - Dallas, Texas

I am extremely upset with the recent treatment I received patronizing this establishment. In the past five months, I've spent close to five thousand dollars in worth of services and membership fees. I have never missed a scheduled appointment although the scheduling team over booked and had to reschedule my treatment.  I had a scheduled appointment this week and unfortunately my elderly mother was rush in for emergency surgery. I texted the number the Spa team uses to communicate with asking to reschedule however, I didn't receive a response. Once my mother was stabilized, I noticed that I was charged $25 for not showing to my appointment. I contacted the spa to explain what happened and and asked if a "one time courtesy" would considering I had a medical emergency and have never missed an appointment.  Laura swiftly stated, No. I asked Laura to then remove my card from them database and she responded that she would have to cancel all my upcoming appointments. The upcoming appointments that she's cancelling are ALL for services I've prepaid for. So you're telling me that I can not retain my PREPAID services because I don't want my card on file?! There is nothing owed on my services. I then requested to have all my prepaid services refunded along with the remaining treatment services she won't allow me to utilize. Laura stated only the Spa manager could assist with that request. I asked if she could advise the Spa manager to contact me by end of business the following day via email. Laura stated that she would send an email however, she couldn't guarantee a response.  What's interesting about this entire experience is that, I was advised via a phone call I made to the sister location that one time exceptions ARE allowed and extended to clients in event of an emergency. It pains me to think that the motivation behind the Uptown location NOT wanting to extend a one time courtesy is motivated by other unethical reasons. Mara needs to take a very serious look at how policies and regulations are operated at her facilities.  Hear we are, days later, and I have close to two thousand dollars worth of services that I can't use nor has anyone contacted to resolve this issue. This is the most unprofessional and discriminatory experience I've personally experienced patronizing a business. I will use every resource available to me to resolve this issue. read more

A A+ service! Great massage and facial. It was our first time with Adryan for a facial and she did a great job. Go see Alexis for your massage, so is one of the best we've been to. read more

I got botox and lip filler for the first time EVER with Sarah and had the best experience! My nerves were a 10, but Sarah was so good at explaining the procedures in detail, calming my nerves, and making sure I felt comfortable. She did flawless work on both my botox and lip filler! I cannot recommend her enough!!! read more

Sarah is awesome! This med spa is lovely, very professional and has excellent membership options and a wide range of services. Go to Mara's Uptown. You'll be glad you did! read more

Sarah is AMAZING! I moved to Colorado and still come back every couple of months just to see her because she's the only person I trust with my face. She is so knowledgeable and always makes me feel comfortable with what she's doing. Can't recommend her enough!! read more

My experience at Maras was terrific until "that day". The day my face was significantly burned by a laser technician.My sincere thanks to the Dr. who did follow up on me throughout my burn recovery. I was terrified; however, due to Covid I could wear a mask throughout most of my recovery. It was humiliating when I took the mask off. Until I had an emotional moment one day during a visit, no one ever even apologized. Not even an offer of a complimentary service. Only then did the Dr apologize, not the owner or technician that burned me. The Dr. provided me with product "samples only" to use while I healed. The rest of my skin looked great as the burns healed. The owner was cold and on the defensive of her machine and employee. Still never an apology. I figured her behavior was because she thought I would sue. It did cross my mind but I did not pursue a law suit .I just used the samples and other products with proven success on African American skin. Amazingly I healed with minor discoloration or physical scars, the emotional scars may take a bit longer. Laser hair removal is not permanent . I have been receiving this type of service for over 15 years in multiple states. I am not new to this. I never experienced more than a blister or temporary discomfort until "that day". I'm now looking for a new spa. I'm terrified to ever use this place again!!!Actually I scared to death of getting laser ever again!!!! read more

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I've been going here for Botox for a year now with Sarah and she's the best!! Mara's is so cute and clean and the staff is incredibly nice and welcoming! Highly recommend!! read more

Mara's Med Spa-Uptown - Lobby - Laser Hair Removal Near Me - Dallas, Texas

Raquel is an amazing nurse injector! she is professional & gentle. She didn't try to oversell me which I really appreciate. My results are on point too. Love her!! Brittany at the front desk helped me get discounts and was super sweet. Mara's is my favorite med spa in Dallas! See y'all in a few months!! read more

Mara's Med Spa is incredible! Having lived in multiple major cities (Boston, LA, NYC, and Philly), I feel I've finally found the place that I can return to time and time again! The best thing about Mara's is the staff - from scheduling the appointment to meeting Mara in person, the entire process is seamless. There's also a variety of services available at reasonable prices considering it's the latest technology for everything (facials, peels, venus, cool sculpting, etc.). They even have a CBD green tea facial, which is just straight up trendy. Another thing I really appreciated about Mara's is that the staff members are really helpful for letting you know what services are best for YOU. It's not gimmicky. For example, I really appreciated knowing that the hydra facial might be better for my oily t-zone vs other facials offered. Already looking forward to my next visit! P.S. I would not be surprised if Mara got her own TV show one day. She's not only professional and hardworking, but absolutely gorgeous! read more

I was well received when i came in to get my first facial. Monica was such a sweetheart and explained all the steps in detail. She gave me the greatest care and i was so happy with my results. I would 100% recommend the hydrafacial at Mara Med Spa read more

I have been coming to Mara's med spa uptown for over a year now. At every appointment, I feel very welcomed, and taken back to my room quickly. Kacie Has been my provider/aesthetician for many months now. She is friendly, on time, very well trained in her skills, and great conversation. I always look forward to spending time with her during my treatments! I read more

Monica did my dermaplane facial and she was incredible! so accommodating and provided incredible service and recommendations! would highly recommend! read more

I found this place on Yelp and went for facial last week. I booked Basic facial for 89$ + I had 20$ off from Yelp, While she were doing the facial she asked me if I want to upgrade the Faical.. I asked her how much it will be and she didn't know the pricing and told me she will ask at Front desk( which she only did it after she finished my facial). Ones I got out it was a big surprise on the price, t 270$ for a facial that was unprofessional and not worth it almost all. They didn't even cleaned my pores. Basically it was just a machine that supposed to open your pores and then she put a mask on it. It felt like all what they cared is to sell me products and upgrade the facial for very high price. disappointing please..I will stay away from those sales persons. read more

Monica was absolutely fabulous. She took total care of me and made sure I was taken care of. She did my chemical peel and was super awesome. She checked in on me and made sure I was doing well. She also took the time to explain what next steps are and what to do to make my peel worth it. read more

Love love love this place! Sara is amazing and makes me look way younger than I feel! Hugs!

Monica was great! Super sweet and very attentive to my concerns and skin needs. Going back for sure :)

Mara's Med Spa has welcoming staff, knowledgeable estheticians and the setting is so relaxing. My treatments over the past year has really transformed my skin. I cannot wait for my next treatment. I highly recommend this med spa. read more

Pushy esthetician who tried selling me on additional services + products even before beginning the scheduled treatment. Soured the first-time experience at this location. Overall friendly staff + environment + calming space. Just highly doubt I'd return just based on the interaction. read more