love love love this medspa. everytime I go in the service and work is superb. been coming here for…read morethree years now and they haven't let me down once

Do not go here! This place caused real harm and has zero accountability…read more I paid $2,100 and left with a botched procedure that has yet to be fully corrected. A staff member, who I strongly suspect had little to no experience, administered tear trough filler after talking me into it. The results were immediately wrong. I asked for it to be dissolved right away. What followed was weeks of runaround. They had me return every two weeks, and with each visit their attitude worsened, especially once I declined their repeated pressure to purchase additional services. I came in wanting a small, natural result. They saw a revenue opportunity. After multiple attempts, they were unable to fully dissolve the filler. I am now seeking treatment from a licensed dermatologist to fix what they could not. The practice is run by someone with no medical credentials, not a physician, not a nurse practitioner, not an aesthetician with any verifiable expertise. The medical authority here appears to be a nurse who seemed undertrained for the procedures being performed. A medical spa performing injectables should be overseen by a licensed physician on site. This one is not. If something goes wrong, and it did for me, there is no qualified person there to fix it. Avoid this place. The consequences can be permanent.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

I love it here! Very professional. I would never think I'd feel so comfortable getting my hooha…read morelasered. They are very kind and comforting. Sade is one of the great nurses here!

Have been coming here for a few months now and have always had a wonderful experience with the…read moreproviders! Highly recommend for anyone interested.

I just had a Brazilian laser for the first time here and it was great!! This is something that I…read morewished I would have done years ago!! One a scale of one to 10 with 10 being excruciating , it was 2/3! The atmosphere is clean, posh, and minimalistic which I love! One star off because my appointment was at 12:45 but didn't start until 1. It was super quick and was out by 1:15! My laser tech/nurse was great, explained everything she was going to do, checked in with me as it was happening, and made small talk to make me feel comfortable. So much so that I requested her for next time. The parking is a little tough but I was pleasantly surprised when I was making my next appointment, the young lady at the desk texted me the address for the underground parking they offer! Loved that!! Oh an to my brown skin ladies if you are curious, We in HERE! I saw 3 other ladies during my visit at SEV getting services so that made me feel comfortable too! Look forward to going back! (I purchased through Groupon for A good deal and no hassle to buy any add ons or extras which I appreciate)

Love SEV Dallas! The staff is always so knowledgeable and welcoming…read more When I switched from the Chicago location to Dallas, Lexie made the transition seamless she had all my previous settings ready and got me in and out for my Brazilian and underarms in under 10 minutes. Super efficient and a great experience every time!

Amazing experience here!! The entire staff is so kind. Courtney was incredible- I have had a…read morehorrible time trying to dissolve some poorly placed filler at my derm's office and she was able to make such a big difference! Minimal swelling and no bruising. She is clearly exceptional at what she does. The doctor even came by to introduce himself and just go over my medical history briefly. They followed up with me to check on me as well. Would 100% recommend to anyone!!!

I have had a lot of work done here. Courtney is amazing at Botox and lip fillers. I have also had a…read morefew hydrafacials here with Karina and she's super sweet. I got so many compliments on my skin after the hydrafacial. The pricing is amazing and the ladies are really knowledgeable. I have met the medical director too and he's very experienced. The spa is also clean and stunning!

Excellent customer service, as a client from San Diego, they excel and even better than our clinics…read morehere In California. Miah is outstanding and all the ladies at front desk for taking care and going above and beyond everyday for their clients. My skin is glowing and beautiful because of their products thank you! ZO Dallas Team

I really did not want to write this review but I went ahead and booked a virtual consultation a…read morecouple months back for what turned out to be melasma, which I have never experienced until shortly after I turned 39 years old. After having a virtual consult I was then put on a regimen of HQ and retinol among other skincare products that were recommended (my skin didn't really tolerate HQ too well) and this regimen seemed to have helped my skin for the time being, but then something horrible happened to the melasma on my face!! My skin has darkened to the point I can barely cover it with makeup ( I literally cry when I look at my face in the mirror because of how dark the HQ has made the melasma on my face. I don't even know how to reverse this damage and I feel so hopeless because now it seems I have to pay hundreds if not thousands of dollars to correct this skin issue that was never this bad. I was told to buy more products which cost hundreds of dollars to now correct this reaction. I wish there was more caution or emphasis on how delicate HQ can be for someone's skin!

I've been a patient of Alisha for two years and I am still amazed every time by how attentive and…read morecaring she is. She truly listens, takes her time, and uses her expertise and knowledge to make thoughtful decisions that leads to a treatment plan that aligns with your goals. I'm especially grateful for her gentle touch with the needle and her deep understanding of injectables. I always feel comfortable, heard, and in good hands with her and I'm so thankful to have found someone I trust so much.

Their customer facing associates are imbeciles. Incapable of addressing very basic questions on…read moreinjector qualifications and refusing to address specifics relating to their certifications sponsored by Allergan. Allergens advanced training incorporates training courses where trainees conduct procedures, overseen by Allergan, on cadavers. Allergan awards certifications for successful completion of this training. According to their reps, this medspa does not participate in this level of training (but all of their staff are "wonderful"). I deserve the best

Lemmon location: I had the absolute best experience today. Clarisa is very knowledgeable and sweet…read more She answered all my questions and explained my procedure in great detail. She was amazing. I had my first micro needling session today and I was nervous but Clarisa made sure I was comfortable and at ease. I can't wait to visit again in the near future for more service (: adding photos (before and immediately after), I look a little scary but I'm trusting the process. Will update soon

In this area of DFW where there is a med spa on every corner basically this place is very basic…read more They don't have a real MD on site just a doctor who signs off on everything. I don't recommend places Like this. It's all about the money

All the 5-star reviews are on point, this place is great…read more I've been coming here a few months for laser services, and have been beyond satisfied. I have a dark complexion and was fearful of burns, so I did a lot of research before settling on Ultimate Image. They use a Gentle YAG Pro-U machine and I've had no issues. After the very first appointment I didn't have any hair growth in the treated areas for over 5 weeks! Definitely worth the price to give razors a break. The office is pristine, and they are timely with appointments so if you're running late, you'll likely be rescheduled. I loved the woman who did my first appointment (Krysta!) but unfortunately I have been assigned to other technicians for each of my subsequent appointments. That's been the only downer, but everyone who has worked on me is competent. My laser experience has been great and my sis started getting services here also and raves about the hydra facials. Definitely worth checking out

Krista's amazing! When you meet her and after your first session- you will just want to be her…read morefriend haha good convo, quick, and she's good at distracting from the minor discomforts.

Visiting Dallas for the weekend attending a wedding. I needed a quick mani/pedi refresh. I called…read moreand asked if they take walk ins. They confirmed appointments are needed and accommodated me for 2p. Chelsea (nail tech) is a godsend! She gave my hands & feet lots of TLC. I was so relaxed, I took a nap in the chair. Top notch service and if I lived in Dallas I'd be a regular.

Amazing service. Super friendly & accommodating staff. Came here in a pinch. I'm extremely picky…read moreabt my nails & found Kiara and was so impressed. I'm just visiting, but If I lived in Dallas she would be my go to girl. Side note-I'm dealing w a rough situation & accidentally broke down in tears as she was starting on my nails. She was so sweet, understanding and compassionate. Therapy & nails all in one ;) Thank you, Kiara