I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

All the 5-star reviews are on point, this place is great…read more I've been coming here a few months for laser services, and have been beyond satisfied. I have a dark complexion and was fearful of burns, so I did a lot of research before settling on Ultimate Image. They use a Gentle YAG Pro-U machine and I've had no issues. After the very first appointment I didn't have any hair growth in the treated areas for over 5 weeks! Definitely worth the price to give razors a break. The office is pristine, and they are timely with appointments so if you're running late, you'll likely be rescheduled. I loved the woman who did my first appointment (Krysta!) but unfortunately I have been assigned to other technicians for each of my subsequent appointments. That's been the only downer, but everyone who has worked on me is competent. My laser experience has been great and my sis started getting services here also and raves about the hydra facials. Definitely worth checking out

Krista's amazing! When you meet her and after your first session- you will just want to be her…read morefriend haha good convo, quick, and she's good at distracting from the minor discomforts.

The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin…read moregoals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!!

Really weird place. They will send you 16 emails and text messages making sure that you confirm…read moreyour appointment & They warn you about all these fees associated with being late. I show up to my first consultation and after 10 minutes I asked them if there's any update on when I will be seen( mind you I drove 45 minutes to make it to this appointment and I took time off work) she says yes Mara will be with you shortly. Waited another 15 minutes (so in total now waited 25 minutes for a 30 min consult) . And she STILL doesn't show up. At that point I left. They texted me minutes after saying Mara was ready- lol. That's not how professional businesses run. Please remove my name for all your distribution list- going to look for an actually professional *Med Spa.

Carly is an absolute gem! I stopped in to pick up my usual products, and as always, everyone there…read morewas so welcoming, knowledgeable, and genuinely kind. The last time I visited, Carly took the time to ask about my skincare goals and created a personalized plan for me--without me even having an appointment. Now that's customer service! I was so impressed that I immediately scheduled a treatment for the following week. I had my appointment today, and it exceeded every expectation. Everyone who works here is incredibly caring, professional, and passionate about helping their clients feel their best. Thank you, Carly, and the entire team, for such an amazing experience. You truly made me feel valued, and I can't wait to come back!

I've been going to ZO for almost 10 yrs and i love everything about the practice! The staff, their…read moreknowledge, the professionalism, and the care they show their patients is unmatched! Carley is the absolute best! She's been doing my facials and micro-needling for years now, I love our sessions - I learn so much from her, she has never steered me wrong, she keeps me informed and updated on the latest advances and products - she has my skin looking better than it's ever looked!

my experience here has been amazing! the staff are very understanding and respectful of one's…read moreneeds. i came here looking for a specific facial service and i got an unlimited package deal for a good price! i definitely recommend milan laser for hair removal.

Great and quick service! And really friendly staff! Seeing results after just 2 appts!read more

Had my first session with Marissa today and it went great! Very quick and comfortable. Looking…read moreforward to going through the next sessions with the team. The ladies at the front desk and Cache'T are warm and wonderful!

I've had such a great experience with my laser provider Gena! She is professional, knowledgeable,…read moreand makes sure you're comfortable throughout the entire process. She takes the time to explain everything, answers any questions you have, and genuinely cares about getting you the best results. I've was very happy with my experience and would definitely recommend her to anyone considering laser treatments!

Such Great customer service! Very Friendly staff!…read moreMy tech was very friendly and made me feel very comfortable.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

I have had a lot of work done here. Courtney is amazing at Botox and lip fillers. I have also had a…read morefew hydrafacials here with Karina and she's super sweet. I got so many compliments on my skin after the hydrafacial. The pricing is amazing and the ladies are really knowledgeable. I have met the medical director too and he's very experienced. The spa is also clean and stunning!

Amazing experience here!! The entire staff is so kind. Courtney was incredible- I have had a…read morehorrible time trying to dissolve some poorly placed filler at my derm's office and she was able to make such a big difference! Minimal swelling and no bruising. She is clearly exceptional at what she does. The doctor even came by to introduce himself and just go over my medical history briefly. They followed up with me to check on me as well. Would 100% recommend to anyone!!!

If you're on the fence about getting lip injections or Botox--consider this your sign to go for it!…read moreI can confidently say you won't regret it. I personally know the owner and can vouch for her deep passion and genuine commitment to helping women feel like the best version of themselves. And it shows in the team she's built. Now, let's talk about Madison--because she is phenomenal. She has the softest touch, the warmest energy, and somehow makes the whole experience feel more like catching up with a longtime friend than a cosmetic appointment. If someone's putting a needle in my face, I want them to be skilled and kind--and Madison is both, in spades. She's incredibly professional and quick, and her work truly speaks for itself. Every visit with her leaves me feeling confident and cared for. The rest of the staff has also been incredibly welcoming and sweet.

I came in to see Elizabeth Hurley for a recommendation on what to do for my skin, as I felt it…read moredidn't look the same as it used to. She is so honest--you can really feel it--and she won't recommend anything you don't need. She recommended RF microneedling, and Devin was the tech who performed it. I'm so happy with the results. My skin looks healthier, glowier, and plumper. Thank you so much!

1st time Consultation for electrolysis! Lorene was very…read morethorough & helpful with necessary information. Had a test patch on my chin which was a great experience. Don't know why I ever waited to try electrolysis. Very relaxing atmosphere! Can't wait to return for a full treatment.

Oh my goodness! I can't even tell you how glad I am that I went to Sandra's Electrolysis! I'm 57…read moreyears young, and I have been shaving my face for 10 years. Going to Sandra's Electrolysis was the best decision I've made in a long long time! My face and neck feels like baby skin. I no longer have to sneak around and shave in the morning before my husband wakes up.