The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin…read moregoals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!!

Really weird place. They will send you 16 emails and text messages making sure that you confirm…read moreyour appointment & They warn you about all these fees associated with being late. I show up to my first consultation and after 10 minutes I asked them if there's any update on when I will be seen( mind you I drove 45 minutes to make it to this appointment and I took time off work) she says yes Mara will be with you shortly. Waited another 15 minutes (so in total now waited 25 minutes for a 30 min consult) . And she STILL doesn't show up. At that point I left. They texted me minutes after saying Mara was ready- lol. That's not how professional businesses run. Please remove my name for all your distribution list- going to look for an actually professional *Med Spa.

I never understood why people liked facials until I got one yesterday from Kacie. She was so…read morethorough, her massage was so nice, she must have picked the perfect products for my skin because I walked out glistening but my face just gobbled it all up. Also she is a silly goose, you will enjoy her company.

I want to take a moment to recognize Téa at the front desk. She is absolutely wonderful and truly…read morestands out. Téa is consistently thoughtful, patient, and incredibly thorough. She always takes the time to fully understand my questions and concerns, responding with clarity and genuine care. Not once has she ever made me feel like I was bothering her, instead, she makes every interaction feel warm, welcoming, and valued. Her professionalism and kindness make such a positive difference. Thank you, Téa, for being such a bright light and for providing exceptional service!

I've been a customer with Alchemy 43 for almost 2 years now! Alchemy 43 has provided me with a lot…read moreof education regarding benefits of some wellness injections, micro-needling treatments and info on Botox. I never feel pressured into purchasing something or uncomfortable with my services. I find my injectors have been conservative with their approach and always recommending very natural looking solutions for any concerns you may have. I love seeing Nikki and she's been my favorite. My only complaint would be, the Plano location closed down a while ago and it's a little bit of a drive to the Lakewood location. However, it's in a great spot in a lovely shopping plaza and easy to navigate to. The Lakewood location has flexible hours so you can fit in a quick session into your day!

Called to get an appointment. Wow I've never been treated so rudely, I'm a new customer so I…read morewouldn't be in the system. When she asked my phone number and I didn't show up, she asked if I was certain I had the correct business. When I told her I'm new so I wouldn't be in the system, she was so disinterested in helping me become a new customer. I said I see where I could book my appointment since I felt I was bothering her and she agreed. I guess they have all the customers they need.

I could not wait to see what all the hype was about! I walked in and the young lady at the front…read moredesk completely ruined this experience for me. She was NOT friendly, at all. I was completely blown away at her lack of a welcoming energy..or even a smile . I arrived early so.... she told me I could go and wait down at Starbucks or one of the other restaurants..."oh or you could stay here". I walked down to Starbucks and almost didn't come back. She threw my entire visit off. The service was completely overshadowed by how UNWELCOMING my 1st contact was. I would not go back. I would NOT go back. Skin Laundry.....please get someone at the front desk that is more welcoming. Someone who makes your customers feel like they are wanted there. ...Because of how she made me feel...I would NEVER come back to your establishment ON Lakewood or any other Location.

What should be management's top priority here is frontline customer experience... this was a nasty…read moreexperience and I will never be back to a Skin Laundry. I arrived less than 3 minutes late due to confusing directions and difficult parking (which I fully own, it's 100% my fault), and was told I'd need to rebook. That's completely fair. The issue wasn't the policy, it was how it was delivered. The employee at the front desk was dismissive, impatient, and openly irritated by basic questions about rebooking. The interaction was uncomfortable enough that I had to pause and call out the tone, which is something I've never EVER had to do at a facial service (?). This ultimately drove me to cancel the facial and any rebooking altogether... Separately, the location itself is difficult to access (confusing routing, inconvenient parking, hard to find), which makes a welcoming in-store experience even more importantn I was so excited to try this service, but due to the lady in red who worked Saturday 4/25/26 at 5:48pm, I would stronglyyy recommend alternatives like SkinSpirit or It's A Secret Med Spa for a more professional experience.

Still the best and only place I will go for facials and lash lifts. I also will get a teeth…read morewhitening once in awhile. It's very clean and the new decorations and paint provide an even cozier atmosphere. Carlee puts so much thought into the space and the products used. She remembers my skin type and sensitivities and thoughtfully chooses products leaving my skin so nice. I get lots of compliments, especially on my lashes after getting them done here. I'm a forever customer!

Do not buy the Groupon. The new owner does bore honor this offer yet has not taken it off of…read moreGroupon. My husband bought this Groupon for me to use. I went there to make an appointment and the lady just apologized and says she is the new owner and she is booked. She didn't even try to schedule me but told me to get a refund from Groupon.

My wonderful experience began at the front desk. I walked in and was warmly greeted by Britney!…read moreThis was my first time meeting and consulting with Miah. She is friendly, very knowledgeable, and she discussed my treatment plan and necessary skin care products thoroughly and was very patient with my many questions (lol). I highly recommend ZO Skin Centre in Dallas for an effective skin care and treatment, and for professional, friendly, and knowledgeable practitioners.

Carly is an absolute gem! I stopped in to pick up my usual products, and as always, everyone there…read morewas so welcoming, knowledgeable, and genuinely kind. The last time I visited, Carly took the time to ask about my skincare goals and created a personalized plan for me--without me even having an appointment. Now that's customer service! I was so impressed that I immediately scheduled a treatment for the following week. I had my appointment today, and it exceeded every expectation. Everyone who works here is incredibly caring, professional, and passionate about helping their clients feel their best. Thank you, Carly, and the entire team, for such an amazing experience. You truly made me feel valued, and I can't wait to come back!

Last minute Botox touchup for my daughter's wedding. Ash was so helpful. I was grateful she was…read more able to squeeze me in! Even better to know that they she also works out of the salon in Denver for future services as well with my same aesthetician!!

I came in for the fall facial this morning with Suzana, and enjoyed my experience for the most…read morepart. The prices were good and I liked the idea of the added sound bath and massage. I hadn't gotten a facial in awhile because I was trying to give products from my dermatologist a chance to work properly. I saw good reviews and the place looked cute so I booked here. I do wish I knew beforehand that the service tables were all in one area, it made the service less relaxing. Suzana did explain what she was doing to me, but I would have preferred her tell me which products she thought I should incorporate into my routine after the facial because I felt a little like I was being sold products. Instead of asking what I was missing from my routine when the facial was over so she could give me proper recommendations, she recommended products I didn't feel I needed. When I asked for recommendations for exfoliators she gave me good recs and I look forward to trying the product I did purchase. I was partially looked at this spot to see if I might want to get Botox here, but after searching the website I saw nothing about the training the facialists OR injectors go through, and personally I will not be going to an injector that isn't properly educated.

Lindsay is truly amazing. She has magical hands and always leaves me feeling like a new woman free…read moreof all my aches and pains. I love that she does an all over body pressure technique before she begins. I feel like I'm stretching before my workout ;-)

I found Massage Heights on ClassPass- I wanted to use my credits and try them out. I did a 90…read moreminute message. Ross did a great job- good amount of pressure and release. He was very knowledgeable about muscles and told me that certain ones were still very tense and would need more stretching at home. I would go again!

A lovely facial experience. The extractions were so painful here, but I think I just had too many,…read moreand Anh really took her time making sure she removed all of my milia. I got the hydrafacial and my face did feel extra plump afterwards, and as my face mellowed out in the later days, my skin looked clear. Anh is more affordable than the big med spas, and I love supporting independent businesses as much as possible.

Anh was very professional but friendly at the same time. She was knowledgeable of her profession…read more She is very passionate of what she does. She was very helpful on how to take care of my face afterwards.

These gals really make waxing your body hair as easy as can possibly be…read more I pulled up the website this morning and made a new account so I could get the new costumer discount of 1/2 off of services. I booked and showed up minutes later for my appointment. I was in and out in about 20 minutes. They do try to sale you a membership but are not pushy. The space is new and clean, and everyone I encountered was nice and welcoming.

From the owner: Arm waxing, Bikini waxing, Chest waxing, Eyebrow waxing, Full face waxing, Lip waxing, Men's…read morewaxing, Stomach waxing, Women's waxing, Back waxing, Brazilian waxing, Chin waxing, Full body waxing, Leg waxing, Lower back waxing, Nose hair waxing, Underarm waxing