Still the best and only place I will go for facials and lash lifts. I also will get a teeth…read morewhitening once in awhile. It's very clean and the new decorations and paint provide an even cozier atmosphere. Carlee puts so much thought into the space and the products used. She remembers my skin type and sensitivities and thoughtfully chooses products leaving my skin so nice. I get lots of compliments, especially on my lashes after getting them done here. I'm a forever customer!

Do not buy the Groupon. The new owner does bore honor this offer yet has not taken it off of…read moreGroupon. My husband bought this Groupon for me to use. I went there to make an appointment and the lady just apologized and says she is the new owner and she is booked. She didn't even try to schedule me but told me to get a refund from Groupon.

Stopped by this place while visiting Dallas and I would gladly come back here when I come back!…read moreFirst thing I noticed when I walked in was how clean and welcoming the place was. Moriah was wonderful and I definitely recommend you see her for your waxing needs!! Thank you for Moriah!

I had a great experience today with jasmine. It was my first wax since moving to a Dallas and I was…read morea little apprehensive about the location I was going to choose but I ended up going with this one because of the reviews and how close it was to my place. Jasmine made me feel very comfortable the entire time, made conversation the whole time and explained what she was doing next. It was one of the most painless waxing I've had. She also used some of the sugaring technique for some stubborn hairs. I was impressed with how efficient she was and I'll be returning for my next wax! Thank you Jasmine

I never understood why people liked facials until I got one yesterday from Kacie. She was so…read morethorough, her massage was so nice, she must have picked the perfect products for my skin because I walked out glistening but my face just gobbled it all up. Also she is a silly goose, you will enjoy her company.

I want to take a moment to recognize Téa at the front desk. She is absolutely wonderful and truly…read morestands out. Téa is consistently thoughtful, patient, and incredibly thorough. She always takes the time to fully understand my questions and concerns, responding with clarity and genuine care. Not once has she ever made me feel like I was bothering her, instead, she makes every interaction feel warm, welcoming, and valued. Her professionalism and kindness make such a positive difference. Thank you, Téa, for being such a bright light and for providing exceptional service!

Jenna did a great Brazilian waxing on me with a minimum of discomfort. Great job, friendly and…read more professional.

It's extremely obvious that Jenna knows what she's doing! She's easy to talk to and ask any…read morequestions about your concerns and answers without hesitation or making you feel uncomfortable or uneasy about asking them. You can tell she is highly educated and has taken the time to study her craft extensively! I have been seeing her for DMK enzyme treatments and I am loving it. I'm in my 40s and in perimenopause so my skin is aging and having acne flares. I love that's she is helping my skin and me overall feel better! Next up will be waxing! Her energy is contagious and it's a completely judgment free zone! She's super passionate about what she does and her energy is contagious!! It's no surprise that everyone that goes to her feels so comfortable and loves her! Just do it! Book with her!

I was initially referred here for brow waxes a few years ago. I had done threading for so long and…read moremy brows were in dire need of love and I found that with Rosie and Debbie. I did step out of my comfort zone and had microblading done with Rosie. I haven't looked back and have had my yearly retouches a few times now. I also get my lashes done with Rosie and if she is not available both Debbie and Dalia do Awesome! I recommend the shop to everyone I know!

Rosie microbladed my brows. I had the first session as well as the follow-up touch up visit. After…read moremy brows healed, one of my brow ends didn't have much ink on it so I tried to contact her to look at them to fix the issue. She gave me an appointment time which I could not make and I continued to contact her weekly to see if I could get another time. She didn't make much effort to communicate if she could put me on her schedule. A month went by and I decided to reach out one last time and her response implied that I couldn't make the effort to come to the appointment she gave me the first time. I regret paying for a service that I wasn't completely satisfied with. I had more significance being a new client because I paid a few hundred dollars. Unfortunately, returning clients with issues aren't important because she already got her money for the initial service. *** My appointment was important for me to keep but emergencies happen in life and I had to reach out last minute to cancel instead of not showing up without any notice so please don't accuse me of not being able to keep my appointments. Instead of trying to help reach a resolution with a client, you continue to comment defensively. Unfortunately this client relationship didn't work out and I have the right to post a review about it wherever it may be. You keep on posting responses as if I'm wanting to have a battle of words with you. I find it interesting that you made sure to advertise yourself instead of making amends with this situation.****

My favorite Botox spot! They have Tox Tuesdays and it's $9/unit - such a good deal! I also…read moreappreciate the ability to book online. Patricia is an amazing injector. I'm always so happy with my results.

I LOVE all the girls at Upkeep! They take incredible care of me and do such a good job numbing my…read moretattoo before using the laser. I HIGHLY recommend their services, other places don't even numb your tattoo with a lidocaine injection!

The ambiance is amazing! I always have great service when I go to get my wax. I highly recommend…read morethis company because of their professionalism. I will continue to go back and support!

If I could give negative stars I would! This place was unprofessional, apparently my esthetician…read moreI booked online left early, but I never received a phone call asking if I wanted to reschedule or be placed on another esthetician schedule. The lady that had been waxing me the past few times knew my history of not trusting everyone due to being a waxing model for previous company. The girl that ended up doing the service I truly thought she was in training/new she didn't know what she was doing, the sugar wasn't hot enough, the pain was horrible, she left me complete raw. I felt growth within a few days which is not normal. I got a Brazilian & underarm waxed. I am a decade long waxer; even when everything shut down durning the pandemic (it literally shut down right at my normal waxing time), it was not this painful and I had almost 7/8 months worth of growth. This round I have about 3 months. My hair doesn't grown quickly due to the long term waxing history I have.

Chances are you've read about Joanna in publications like Vogue, Into The Gloss and Pret a…read morePorter--and yes, she's as amazing as everyone raves! Joanna possesses a wealth of knowledge when it comes to all things skincare. And, as an added bonus, she's an all-around amazing person too! All facials here are tailored specifically to each client and they are anything but basic; their arsenal of masks, serums and hi-tech tools deliver one hell of a facial. They are pricey but worth every penny. For eyebrows, I see Lindsay and she works wonders! As for the spa, it's absolutely stunning and stocks products that will transform your skin from drab to fab in no time. I come here for my Biologique Recherche, Barbara Strum and Vintner's Daughter products. P.S. She's also very active on her Instagram and offers really helpful tips daily.

I had an awful customer experience at Joanna Czech - I ordered a hand soap online and didn't notice…read morea new additional shipping charge (in addition to regular shipping) that they said I should have selected to insure the package. UPS delivered the package to the wrong address and I emailed Joanna Czech asking if they could deliver another hand soap and they said because I didn't select the additional shipping charge that it was against their policy. This company charges hundreds and thousands of dollars for products and services, you think they would want to keep a customer with such a small $50 product but they do not. I also did not see the additional shipping charge feature nor did I see any notice on their site that explains this policy in a way that was easily navigated and clear to the consumer. I've filed a BBB complaint and will continue posting reviews showcasing what happens when you do not cure customer issues. I will also continue showcasing how amazing House of Preservation is as an alternative - they work very hard to respond to customers and earn your business - they're in the same space/same city - give these guys your business vs. Joanna Czech.