The ambiance is amazing! I always have great service when I go to get my wax. I highly recommend…read morethis company because of their professionalism. I will continue to go back and support!

If I could give negative stars I would! This place was unprofessional, apparently my esthetician…read moreI booked online left early, but I never received a phone call asking if I wanted to reschedule or be placed on another esthetician schedule. The lady that had been waxing me the past few times knew my history of not trusting everyone due to being a waxing model for previous company. The girl that ended up doing the service I truly thought she was in training/new she didn't know what she was doing, the sugar wasn't hot enough, the pain was horrible, she left me complete raw. I felt growth within a few days which is not normal. I got a Brazilian & underarm waxed. I am a decade long waxer; even when everything shut down durning the pandemic (it literally shut down right at my normal waxing time), it was not this painful and I had almost 7/8 months worth of growth. This round I have about 3 months. My hair doesn't grown quickly due to the long term waxing history I have.

I recently moved to McKinney and immediately searched for a new waxer to wax my Brazilian and try a…read morevajfacial. Needless to say I found her! Latavia is thorough with her work, knowledgeable about skin care, HILARIOUS, and made me comfortable. Thank you for taking good care of me , I enjoyed my service. I booked online and found it easy to navigate. Pricing and services were clear, as well as her hours, policies, and forums to contact her. Can't wait to book my next appointment!

I scheduled a microdermabrasion appointment with Latavia. Her salon is very neat, organized, and…read moreappealing. The table I laid on to receive my services massaged and loosened my muscles, which was a service I did not expect. It was heavenly! As Latavia began my facial, she explained the exact steps of my facial and as she transitioned from cleansing to exfoliating (my memory of the sequence might be erroneous) she went into greater detail on the products she used and educated me on the best practices when caring for my skin at home. Latavia is very knowledgeable and dedicated to her clients' skincare, which is evident as presented in her portfolio. I will definitely be a returning client and recommending her to family, friends, and now you. :)

I visited Relax & Wax this past Friday and I am very happy with the service I received. My…read moretherapist was Krystel, who did a thorough job on my Brazilian waxing. Krystel was courteous, friendly, and professional. She consistently asked about my comfort level and took care to ensure the overall experience was pleasant. This is really a no frills, simple waxing studio that offers no other services, e.g., massage. The business was clean and I felt welcomed and comfortable. I appreciated the reception and service I received. Live well. Be well. Cheers!

This was my first time In. I booked two services over the phone and when I arrived I filled out…read morepaperwork that asked what I was getting done, to then have the Esthi give me the wrong wax. I believe attentiveness and the quality of that part needs to be adjusted. I wasn't upset it was just the fact I was asked multiple times and she thought I was getting a service that I wasn't. The vibe of the place was welcoming other than that.

Stopped by this place while visiting Dallas and I would gladly come back here when I come back!…read moreFirst thing I noticed when I walked in was how clean and welcoming the place was. Moriah was wonderful and I definitely recommend you see her for your waxing needs!! Thank you for Moriah!

I had a great experience today with jasmine. It was my first wax since moving to a Dallas and I was…read morea little apprehensive about the location I was going to choose but I ended up going with this one because of the reviews and how close it was to my place. Jasmine made me feel very comfortable the entire time, made conversation the whole time and explained what she was doing next. It was one of the most painless waxing I've had. She also used some of the sugaring technique for some stubborn hairs. I was impressed with how efficient she was and I'll be returning for my next wax! Thank you Jasmine

Erica is the best, hands down. Her room is always so soothing, with nice oils being diffused, good…read moremusic playing, good lighting. Its honestly the most relaxing experience. The waxing doesn't hurt at all. I am super pale and my skin is barely pink after. And she really took my brows to the next level. I will never let anyone else touch or tint my brows other than her.

Erica is a gem. She listens to what you want and need. She remembers you quickly and is personable…read moreand kind and comfortable to be around. I've been seeing her for almost two years and even after I moved out of town I don't want anyone else to touch my brows! I get them done by her every time I'm back to visit. The way she shapes them is so simple that they grow back in a good shape, meaning i can go longer between waxes. Find you someone who cares about the quality of her work instead of how frequently you come in. Do yourself a favor and go see Erica.

Thank you so very much Rose! you did an amazing job. The atmosphere is warm and inviting. You made…read morethe experience comfortable!

Rosalinda just did my full face wax yesterday. I have never had an experience with "hard" wax…read morebefore. It was pretty awesome! NO strips needed..... It dries on your face like a gel and it peels off. It's so much less painful. She took her time made sure to keep ALL my hair back. Not one drip of wax got in my hair. Normally when I get home I have a few hairs that I have to tweeze. Not this time. She went over my face twice with the wax and tweezed after to make sure it was perfect. I will definitely go back!

By Far the best wax experience I've ever had! Delilah was welcoming and helped calm all the jitters…read moreI had. Her attention to detail is unmatched and I highly recommend the Vagacial if you're getting any waxing down there. 10 out of 10! Fantastic team here at the Dallas Uptown location! Though parking is a bit of a pain, book with Delilah and it'll be more than worth it!

I arrived approximately five minutes late to my Saturday appointment and was informed that I would…read moreneed to reschedule for Monday. I understand the importance of keeping appointments on schedule but I was disappointed that no alternative was offered like waiting for a possible cancellation or seeing if I could be accommodated after the next appointment. I was especially disappointed because this is my regular location, and I have consistently chosen to come here for service. Fortunately, I was able to visit another nearby location that assisted me right away. I hope this location can improve its flexibility and customer service in situations like this moving forward.

Fabiola did a magnificent job on my waxing. I needed to find a new waxing studio, so I initially…read moredecided to give this one a try due to it's close proximity to my house. However, I was pleasantly surprised when the service far exceeded my expectations! Waxorsugarme is located inside the City Salon Suites off of Knoll Trail and Arapaho. There is ample outdoor parking and it's easy to find. The suite Waxorsugarme occupies is toward the back of the building. Before showing up, I booked online where a deposit was required. Now, I'm totally happy to pay this and am respectful of their late policy. These are professionals and it makes complete sense that they have stringent policies for arrival windows. I had seen some people gripe about this, but please put yourself in the shoes of someone running a business like this- it's not fair to expect them move around other appointments to accommodate. The waxing itself was a pleasant experience. Yes- waxing hurts, but in the hands of the right professional, they can really help with alleviating some of that through great conversation. Fabiola was really good at keeping the conversation going and providing lots of knowledge on waxing upkeep best practices. I also want to mention that my first time here was on Halloween, so Fabiola was dressed as Chucky from the Child's Play movies, which was an absolute gas! I knew from the moment I met her, she was going to be awesome! She was so funny and personable, her demeanor put me at ease immediately. The end result was I got the best waxing I ever had. No hair was left behind and a few weeks out, I can say that I didn't have any ingrown hairs or irritation. I also purchased a ph balanced bath wash from Fabiola to ensure no irritation, and it was worth it. Overall, I'm super-pleased with my results fro Waxorsugarme, and look forward to my future appointments. A true gem!!!

I was attempting to buy a Groupon but I decided to reach out to the business first for regular…read morepricing and availability. After I called I received a text message right after asking ' How May I help you'. So unprofessional in my opinion to send a text message to a potential client. After informing her I was looking on Groupon she told me that she had no availability for my day in question and that I would have to pay 45$ EXTRA to upgrade to sugar wax. That's insane ! That would mean I would end up paying a total of 70$ for a service that she actually promotes on her site for 65$ (picture attached). She did not offer me the 5$ difference off and she was not very nice. I'm new to the state and this city and I'm looking for a permanent place to get my wax done and she definitely lost a potential client due to this.