Stopped by this place while visiting Dallas and I would gladly come back here when I come back!…read moreFirst thing I noticed when I walked in was how clean and welcoming the place was. Moriah was wonderful and I definitely recommend you see her for your waxing needs!! Thank you for Moriah!

I had a great experience today with jasmine. It was my first wax since moving to a Dallas and I was…read morea little apprehensive about the location I was going to choose but I ended up going with this one because of the reviews and how close it was to my place. Jasmine made me feel very comfortable the entire time, made conversation the whole time and explained what she was doing next. It was one of the most painless waxing I've had. She also used some of the sugaring technique for some stubborn hairs. I was impressed with how efficient she was and I'll be returning for my next wax! Thank you Jasmine

I know this is a lengthy review but if you're thinking of getting your hair cut here i recommend…read moregiving it a read. I am extremely disappointed with my recent experience at this salon. I received a haircut as a Mother's Day gift, and it was the worst salon experience I have ever had. During the haircut with Annette, over three inches of my hair was cut off, despite my explicit request to maintain the length. I asked for fluffy, face-framing with lots of layers, but the result was nothing like the inspiration photos I provided. As this was my first haircut in eight years at an actual salon, I was very upset. I cried on the way home and spent my Mother's Day extremely upset about all the length that was cut off after I had spent over a year regrowing it since cutting it postpartum and had finally got it back to a length where i felt like myself again. When I contacted the salon to request a refund, I was met with resistance. I contacted their salon through their Business Instagram and got ZERO response. Their website lacks a clear refund policy, only stating a 50% cancellation fee (which i asked if they could honor so i could get some money back but they refused) there was NOTHING discussing any return policy through services provided. Initially, they didn't offer any refund at all and just for me to come in and "fix" it, when the damage was already done. Then offered barely a refund of the tip and blowout cost, totaling $34, which they confirmed multiple times over the phone after me asking . However, I only received $23 back. Upon calling to inquire about the discrepancy, the staff was incredibly rude. Throughout all our interactions, including when I initially messaged their Instagram page (which received no response), the customer service was consistently poor. There was no apology offered at any point. On the phone they told me it was my fault because I did the math wrong on the amount to be refunded even though I clarified the amount on the original call and they agreed. After this I told them I would be leaving a review and to which the manager Jamie replied "okay see you on google" and hung up the phone. Overall, this was an awful experience marked by a drastic, unwanted haircut and appalling customer service. I cannot recommend this salon to anyone and I will NEVER be coming here again. I wish I could leave a zero star review because I don't even feel as though they deserve one. The photo evidence below consists of my hair before the appointment, the inspiration photos I shared with Annette, and lastly the hair cut that was nothing like I asked for.

Please save your money $1600 for a couple of Amazon cheap…read morestuff . The owner is unprofessional.

Sarah is the best. I get Brazilians and brows done by her and she is super quick and efficient…read more I've recommended all my friends to go to her because I always get compliments on my brows!! Must go!

I've been coming here for about 2-2.5 years, and unfortunately my experience has been pretty…read moreinconsistent. I typically saw Emily, who was okay, but I was never fully satisfied with my results. I often dealt with bumps afterward, which made me question the technique and overall quality of the service. For the price, especially with the membership, I just don't feel like the results match what you're paying for. After giving it plenty of time and multiple chances, I expected better consistency and smoother outcomes. Overall, I'd recommend saving your money and exploring other options.

I love experiencing things to the fullest and I was amazed that Kat gave me such a good massage i…read morehad to fight sleep the whole time!! Loved this place not only because the massage was so good but they were very kind and i felt extremely relaxed and welcomed the moment i walked in. It's also a plus that they are always doing fun specials based on holidays, seasons, etc. where they play with different scents and themes. If your stuck sifting through all the Dallas spas, not sure where to go. Pick here!!!

**Buyer beware.** I received a sizable gift card to this spa a few years ago. The card was printed…read moreon a plain piece of paper and was accidentally thrown away. When I later tried to find out whether the spa could locate a record of the unused card, I called and left voicemails to not even have have my calls returned. I also couldn't find a way to reach them by email. I'm very disappointed that as someone who has come to the spa in the past for treatment can't even get a return call as a courtesy to see what was done. Deeply disappointed and such a waste.

Very professional and friendly staff. Lots of cosmetic services. Good waxing. Chrstie and…read moreCeleste are very good. Easy to book online or over the phone. Good value

Just don't come here . If you do , don't buy a membership. You need to continue to pay for 30 days…read more(which ends up being two monthly treatments if you cancel after the day you were charged) and then they do not tell you that you need to use your credit within a certain time frame before they take it all. Lost several hundred dollars in credit that I was planning to use for products around the holidays . Go anywhere else . Why would you take away credit , absolutely ridiculous. Tell people when they cancel a membership , don't just say "it was in the contract" you signed several years ago ...

Every time I go, I have the most phenomenal quote wax quote. It doesn't hurt at all and I can get…read morein and out quickly. I am so appreciative that they have late night appointments.

If I could zero stars for today's experience I would.. I have been going to sugared and bronzed for…read moreover 10 years and this is the first time I received terrible customer service! I guess it only takes one person to ruin the overall experience of a company. What could improve?? Better customer service!

Great spot in Uptown- they get me summer pool side ready. Great job on eyebrow tinting! Products to…read morekeep your skin hydrated and feeling good in this summer heat.

Waiting for my eyebrow wax and tint. Will update the result. Clean and nice waiting area, friendly…read morefront desk lady.

Still the best and only place I will go for facials and lash lifts. I also will get a teeth…read morewhitening once in awhile. It's very clean and the new decorations and paint provide an even cozier atmosphere. Carlee puts so much thought into the space and the products used. She remembers my skin type and sensitivities and thoughtfully chooses products leaving my skin so nice. I get lots of compliments, especially on my lashes after getting them done here. I'm a forever customer!

Do not buy the Groupon. The new owner does bore honor this offer yet has not taken it off of…read moreGroupon. My husband bought this Groupon for me to use. I went there to make an appointment and the lady just apologized and says she is the new owner and she is booked. She didn't even try to schedule me but told me to get a refund from Groupon.

Clean, efficient, no frills. I booked an appointment with…read moreLeah for a brow shaping and 1/2-leg wax. She was very flexible with my schedule and came in on a Sunday afternoon to see me. I was in and out in less than 30 minutes. She did a good job, and I will go back. There were no extras like buckwheat eye pillows or aromatherapy scents, just no-nonsense waxing. If you're looking for pampering, this may not be the place for you. But it was great for a quick wax.

Katie was awesome, her skills are very good. She was very nice, easy to talk to. The shop was clean…read moreand very comfortable. A plus was that it's very close to my home.

Every single time I get my lashes done here I like them. No matter who does them!…read more The whole staff is super kind and helpful to make sure you get the lashes you're looking for. It's so easy to get in whenever you want because all of the technicians are available.

I love how my eye brow wax and tint went ! Kim did a great job of coloring and shaping them- she…read moremade sure I liked the color and offered to change it if need be but I loved how it turned out. I booked on ClassPass so it was super easy to get in and out. The appointment took 20 mins. There is a few parking Infront of the building or along the street. I would highly recommend!