We had an excellent experience buying a vehicle with them!! Our salesman, Ryan, was awesome. We traded-in a car and he delivered our new beautiful truck and picked up our trade-in. We live 250 miles from the dealership. The price was as he said. Everything was as he said. Excellent on all accounts! Would recommend. read more

People are nice enough but it is very sad when you are quoted a price and when they finish the job it's "so sorry the part cost more than we thought.". then the bill is $100.00 more than you were expecting. what could you do now that they have completed the work?? Very disappointed. read more

After shopping online, we called WCG to be sure the vehicle was available before going to see it, and they made an appointment for us immediately. Yoana Balderas was friendly and helpful. If she didn't have an answer to a question, she got it for us. She was happy to let both my husband and son test drive the car and didn't pressure us in any way. Overall, it was a great experience. read more

My father-in-law took their vehicle in to get it checked and tuned so my son, who is in college five hours away, could drive it while he was going through recovery from knee surgery (his car is a manual transmission). They charged us $170 dollars to put in a new battery, among other things. Fast forward three weeks and the vehicle won't start. Get it towed to a mechanic and after another $500, the vehicle runs great. Needed a new battery, because even though Weld County Garage charged us for one, they never really put it in. And it needed a fuel infection system clean up. Seems logical that would have been part of the tune up we paid for. Contacted WCG about the battery not being replaced and they were adamant they had and the only way they could do anything is if we brought the other battery back. I wouldn't trust this shop to fix a cup of coffee, let alone any of my vehicles. And they certainly don't stand behind their work. This place used to have a good reputation, obviously they don't care anymore. read more

When I contacted Weld County Garage about a used vehicle, Sales Consultant Miguel Orozco provided exceptional service. Due to my 1.5-hour commute from the WCG location, Miguel provided photos and videos of the vehicle so I could be sure it was worth taking a full day off. I later learned that Miguel had come in on his day off to assist me, a gesture I genuinely appreciate. Having visited numerous dealers in my search, Weld County Garage stood out as the most helpful, professional, and customer-centric. They were not just interested in making a quick sale, but in understanding what I was looking for and finding the right vehicle that fit my needs and those of my family. Unlike many dealerships, WCG encouraged me to take the vehicle to my mechanic for a pre-sale diagnostic check, and all details listed on/about the vehicle were 100% correct. Like many, I have never had a pleasant experience purchasing a used car. However, thanks to Miguel and Craig, the entire process was painless and drama-free, instilling in me a newfound confidence in car buying -- especially with the right dealership staff. Thanks for a great experience, WCG! read more

We always, always call our guy Rooster at Weld County Garage when we need a new car. We love Weld County Garage - but Rooster is what keeps us coming back. We have had Rooster work late for us ... after everyone else has gone home because it's late. I'm pretty sure we've made him miss dinner with his family, simply because he wanted to make sure we were taken care of. And ... he always returns phone calls and emails quickly. And ... Rooster is fun, trustworthy, and a good listener. #Boom Weld County Garage is very easy to work with. Great location. They take care of everything. According to my "other half" the paperwork today took 5 minutes. #Wow! My new Yukon was supposed to be delivered in July ... and we got it today. April 29.2023. I love my new car, and I love working with Rooster and Weld County Garage!! Thank you for the exceptional customer service with a smile, and my NEW BEAUTIFUL YUKON!!! #WhoopWhoop !! read more

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Amazing service! From the moment we walked in, it was a breath of fresh air. We were not hounded by salesmen. We were free to roam around until WE were ready. They took time to listen to what we wanted and our price range. They didn't push extra insurance or warranties and Kevin was the most patient salesman. read more

Weld County Garage - GMC Acadia - Auto Repair Near Me - Greeley, Colorado

Left my vehicle a condition that made it illegal to drive. I am not at all happy with the amount of money I spent just to have shoddy results. I will not be returning to have any type of service work on my vehicle. Did not bother to contact me at all during the duration of the time it was at this garage. Employees were rude and did not take any time or care to answer my concerns or questions. Do not take your vehicle to this garage. They overcharge for poor repairs and results were terrible! read more

stand behind product they sell. had them make a key for my gmc. key was defective when I called and told them that I was pretty much told oh well there is no warranty on key. anywhere else I go to make a key in told you have any problem with it bring it back. they wanted to program the key for $140. for a john I've done many times in under 2 minutes read more

Will NEVER take our cars to this once reputable business in Northern Colorado! Weld County Garage herds you in and out as fast as they can with little or no care for their customers. It took two days to run a diagnostic on my car! Wanting to charge $2600 for the part, we told them we would be getting a second opinion. The other Automotive shop charged us $380 and fixed it in a half a day. read more

I took my 3.0L diesel in a GMC 1500 Sierra to WCG as a check engine light came on. They diagnosed the problem and informed me the #2 glow plug needed replaced. They provided me with a loaner and said they would get mine fixed as soon as the part came in. It only took them 24 hours to complete this. This work was covered under warranty. I was very appreciative of this. They have mechanics that know what they are doing! read more

If I could give them 0 stars I would. So disappointing for a dealership that prides themselves on customer service and being a local dealership in Greeley for so many years. Their business practices are horrible, they run peoples credit for vehicles that are already spoken for. Adam is the typical car salesman type.... No integrity at all. So many other options out there. read more

Kevin Kennedy was awesome to work with! He was polite, respectful, and explained everything as we went through the process. I highly recommend working with Kevin durinyour next car purchase! read more

Undoubtedly the WORST car buying experience I have ever had. The ONLY reason that I chose to go through with the car deal was that our sales lady was the ABSOLUTE sweetest, most wonderful person! Jessica is a true gem. I would love to say that she made up for the shortcomings of her co-workers. But after all, she is just one woman. I will start off with the incredibly disrespectful "gentleman" Christian. Who insisted on referring to me as Little Miss while trying to dismiss any concern I had with the vehicle I was purchasing. Disrespectful is an incredibly nice word for the way this man chose to speak to me. Some friendly advice I would like to pass along to him for future reference, is when working with a customer. Don't assume that simply because they are a woman, they know nothing about vehicles, or that being a chauvinist is the way to win over a customer. Because I assure you, it is not. I know he wouldn't have acted that way had my husband been with me. He wasn't only rude to me, he was rude to the sales woman I was working with as well. Then we can move on to Derek. I am still waiting on the "smile guarantee" that he was so intent on pushing. I purchased a $62,000 truck that had less than good tires on it. Even though he agreed with my husband that he believed they should be replaced, he said they just don't do business like that at Weld County Garage. That, on top of his snide, holier than thou attitude with both my husband and I. Customer Service is not readily available at this dealership. And he made sure we understood that. Then there was finance. Who couldn't figure out how to overnight paperwork to be filled out. Messed up the lending institution, as well as the term and all the agreed upon numbers and forgot to offer extended warranty until after the paperwork was both filled out and returned. On top of the lovely gentleman that wanted to make rude remarks when I switched from outside financing to running it through the dealership because it was taking too long. Again, they made sure to show how Customer Service is not a priority at their dealership. There was no shortage of bad attitude, and snarky comments from EVERY SINGLE PERSON we dealt with at this dealership, other than Jessica. Right down to the service manager when my husband called to ask a few questions about the vehicle after waiting 3 days for him to get in touch after Derek said he would have him call. We had to chase someone down every single step of this process. I have never been this disrespected by a group of people. Especially a group of people that is making money off me. During every step of the buying process, there was someone either trying to make me feel stupid, or act like they were somehow better than me. You couldn't pay me to do business with Weld County Garage again. And I have made sure to let everyone I know about my experience. I'm not usually a "Karen" but the level of disrespect I experienced at this dealership needed to be brought to attention. read more

They were able to diagnose my car and fix the issue within a couple weeks. It may have taken longer then normal due to the strike that was happening back but they kept me up to date very well read more

I personally know for a fact that they charge differently per customer for their "services". They encourage shady, downright illegal sales tactics that target women especially. When employees call them out on this behavior, they are quickly dealt with. I would NEVER recommend this garage to anyone. The parent company, Yoder has been guilty of shady and downright illegal business practices in the past and their weld county garage is no different! You will be scammed if you come here. read more

I purchased a 2011 Jeep Wrangler about 3 weeks ago, Before I could actually test drive the jeep, it had to go through the service department to do a complete check on the vehicle. Aparently, they spend roughly a little over $2,000 dollars on repairs and even replaced the windshield. The jeep really was an eye catcher when I saw it. I have always been a toyota guy with no problems in the world with them. Buy back to the jeep. As I was driving to loveland from greeley yesterday, the check engine light came on. I'm thinking what could possibly be , The jeep went through a complete service and was verified that everything was taken care of. So when I got to loveland, I went in to have the code read, and it came up as a PO740. The code diagnostic showed that the torque converter needs to be replaced in the transmission. The guy at the store said it could just be a miss reading, so he reset the code. I figured ok I pray that hopefully it was just an error. That was on 09/21/2023. So today, 09/22/2023. The light came back on. The jeep only had roughly 143,700 miles on it, and the miles to this day only have 144,250 on it, and I have only put on 555 miles on it. I just don't know why this want addressed during the complete test before purchasing the vehicle. Very saddened customer when I was told that weld county garage was #1 in greeley colorado. read more

Weld County Garage - Miles to this date on jeep since I bought it 09/22/2023 - Auto Repair Near Me - Greeley, Colorado

I would think twice about their pickup and delivery service for oil change / service. This sounded so convenient and such a time savings until we experienced it this week. They came to get our vehicle an hour later than scheduled, kept the vehicle the entire day and when we called at end of day we got the response "we didn't have time to get to it". All with zero communication and the fact we had an appointment. So we are on day 2 with no car. I would not recommend until they figure out the processes and organization and communication. So much for an time saver for this service. read more

Bought 2022 AT4, 2022 , one year and 2 months old transmission light came on, was told to drive unless gets worse. two weeks later got way worse. Shifted into 5th gear going 65 mph. thought Tran blew up, was able to drive to servicer . Was told to park it and wait for part ,Do to union strike part would arrive maybe January or February. No Loaner offered, Need to get to work So, Traded for AT4 2024 , 2022 was discounted because Weld County garage had to sit on truck till part came, Trade $46,000.00 Less than 10 days 2022 AT4 is on lot for sale at $58,000.00 . I was lied to and set us back $ 31,000.00 . DO NOT TRUST THIS DEALER SHIP read more

Everyone loves anew car right? The smell, the features, the first time you drive it off the lot, it's the American feeling of independence, at least it should be an exciting time. This review is specific, and its only mine. WCG has been in business for along time, served the community well, and the Yoder Family has experience, WCG is a well oiled machine, they know what they are doing, they have the numbers, the vehicles and the facilities to prove that. In no way should my personal review be considered derogatory toward their business model because the fact is, we are all independent minds and we have choices. If we choose to do business with a company then we have a responsibility to research all aspects of that transaction. My experience is as follows. I purchased a vehicle which was fine ( its not the best time to buy a car but sometimes life moves in that direction ). The Staff was friendly, they helped answer questions the best they could and made it fun. From a sales aspect the only real strange situation was when we were forced to sit in our new car with Gerry and made to sign up for on-star service which we didn't want, and also forced to put the My Buick app on our phones before the transaction was able to be completed. We went along with it at the time, and then promptly canceled the services once we left the facility, and those forced actions resulted in this review ( read your customers cues ). The finance department it fantastic! No one wants a payment, but they are on it. They know all the tricks, terms, numbers they have all math down pat, which they should and they are the best, I personally believe that Adam is the absolute strongest gear in the machine at WCG, he is polite, well mannered, positive, relatable, fast, and down to earth. I don't know what he's making, but its probably not as much as he's pulling down for the Yoder family every minute he is there. Give that man a raise. This is where it get a bit spicy. I'm a detailed oriented person, its just how I'm built. I like clean, I like exact, and I like to get what I pay for. It is my opinion that the Rocky Mountain Protection Package is a falsehood. I don't believe the level of product is equal to its cost. The way it is presented to the customer lends it hand to the notion that the entire front of the vehicle will be covered in a clear protective film and the entire exterior and interior will be coated in Resistol, and brand of finish preservative and protection. The pitch is tossed to the customer in a way that much is promised but little is provided. One example of this is that I was told by " Rags" the owner of Advanced Clear Mask that the entire vehicle would be detailed prior to the installation of film and the Resistall, not the case the areas where the film is going to be installed are cleaned, then the vehicle ONLY is washed ( not the tires or rims ) off from what we can tell. It is our stance that the exterior of the vehicle was not fully and possibly not at all treated with anything. There is absolutely no trace of any product being installed, no improvement or tangible evidence. In fact the vehicle is now more dirty than when we took it in. the tires and rims and coated in tire shine and they look horrible since they have attached massive amounts of dirt and also because they were never washed in the first place but rather had shine material sprayed on them over the dirt. The clear film work is minimal, and I mean minimal. The film doesn't extend to the edges of the covered areas of the vehicle. Now I understand there are limitation to the product and it cant curve around everything so in order to provide a flat, installation that will hold up to warranty terms it has be done a certain way. But when 2 inches of the running lights are not covered, and an entire side of both mirrors as well as the whole entire from of the vehicle with the exception of 12" of the hood, andno A pillar areas are covered at all it's a bait an switch. I even asked Donald The installation tech to perform extra installations and said I would pay for it no matter the cost and he just walked away from the extra money for his company, dismissed the work and didn't do it ( after telling me he would ) The cut work on the film is bad, some corners are rounded, some are sharp, there are midline step cuts, and jagged edges. The installer left cut marks on the lenses of our marker lights from a razor blade cutting on the car rather then off the finish, as well as completely forgetting to add the film to the ACTUAL HEADLIGHTS!!!! Will the film last? Maybe, will it protect the paint? If it stays on, does it look like hell? Yep. Again, this is my opinion. NOTE: Advance Clear Mask was not responsible for the washing or Resistall coating application, they only did the Clear protective film work, and window Tinting. The interior Resistall treatment follows suit with the exterior work. There are spots all over. On the seats, dash, doors, trim, you read more

They left my car in worse condition than i brought it in with, didn't get my car in the shop until a week after my appointment. Took another 2 weeks and $3000 for a coolant leak and oil pan gasket. Left my ABS light on, still leaked oil and coolant. read more

Had a great experience with the gang at WCG. Oil change was quick and thorough. Most delightful was the young driver named Jacob who took me to work and picked me up again when my car was ready. He was friendly, helpful and conscientious. We had good conversation and he drove well. Reccomend you keep this young man around. read more

6 hours later...they just get my pickup in. Why make a 7 a.m. appointment when they don't even get it in till 1:30???

Last week I got a warning light on my car, indicating an issue with the Traction Control system. I did some research online and found that the problem was related to the Steering Wheel Position Sensor, it needed to be reset. I took it in to Weld County Garage and explained the problem, and the research I had done. I left it with them for diagnosis and repair. A few hours later I got a call indicating that the Steering Wheel Position Sensor needed to be replaced, for $500. I told them that I would pick it up and get a second opinion, as I did not think the sensor needed replacement. The Service Advisor explained that their techs are all GM certified and so they are the best at diagnosing and fixing problems with GM cars. Later in the week I got the sensor reset at Firestone Complete Auto Care, and I didn't have to pay $500. KLM read more

I had an excellent experience purchasing my vehicle. Alfonso Kelly and David Slone took care of me the whole way. Definitely recommend

Great people, great service. They always make time for my service needs. Weekday or weekend

this place is horrible!!!! terrible service!!!!! there is no way it should take 2 hours for an oil change. i had an appointment and even showed up early, there were only a couple cars ahead of me and it still took 2 hours. if i had known it would have taken that long i would've left but of course they didn't share that with me so i wasted 2 hours of my day sitting there. i wouldn't recommend this place to anyone ever and i'm NEVER going back!!!! completely unacceptable and terrible!!!! read more

My first experience buying a car, and they pulled all the strings to make it possible. Armando was an amazing salesman and helped me pick out the perfect vehicle. The entire staff was incredibly helpful, and friendly. The car runs so so smoothly, in amazing condition with really low mileage in my price range. I really didn't think I would end up getting something so nice. read more

Mike and Roger and the whole Team are super responsive and kind! We had a great experience and strongly recommend them for your car buying needs in Greeley. read more

Well the car dealership is a car dealership not only did the pull a bait and switch on me in conjunction with herbies autosales but they pulled the bait and switch on my ex-husband oh yeah yeah yeah we can get you into this car come on down and once we got there all well you know we can't get you into that car but we might be able to get you into this and then two days later well you know we really just can't do it right now and can you try again in a few months The only reason they got two stars is because I did actually get suckered into buying a car from them last year that once all is said and done I'm going to wind up paying $4000 over bluebook value. That doesn't include the $2000 I put into it in the last year just to keep it in safe condition. Totally restored my faith in why I don't ever want to buy a car from a dealership read more

For the parts and service department they are average. they can do basics to maybe some intermediate work. i found find someone else to go for anything bigger than that. however if they make a mistake they do correct it. example they broke my antenna and they replaced it for me for free no charge. read more

I bought a vehicle from the hail sale. I was told there was no warranty because of the hail damage. I bought the car. I picked it up today and 3 holes later I noticed a crazy amount of oil on my driveway. I'm literally devestsred. A single mother raising 3 kids on my own. I saved up my down payment for 3 years to have a reliable vehicle for my family. I called my salesperson and told her what happened. She never even called me back. I have no words for how I feel this evening. Please don't go here. Please. read more

I have bought 4 new cars and 2 used cars in the past 10 years from Weld County Garage. All my service work has been done by them also. Over 100 years in business and it show read more

Weld County Garage - Free monster truck rides at the garage - Auto Repair Near Me - Greeley, Colorado

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I took my car a while back to get an oil change here and they picked my car up and brought it back which was very convenient. These idiots however forgot to put an O ring on my drain plug and stripped the bolt down there to hell and when they called for payment they charged me $40 more than the quoted price even though they were fully aware of what vehicle I drove prior to my bringing it in. About a month later on a shift as a delivery driver, my oil had leaked out completely and I had to stop in the middle of my shift, work with a manager to do our best to get the drain plug out, and that is when I found out the O ring was missing which I replaced and topped off with more oil. I notified them of this issue and they did nothing about it. When my car alerted me that it was time for another oil change, I decided to take it elsewhere to be serviced and they told me that the drain plug had been stripped so badly that they would need an extraction kit and that I should call them and see if I could get my oil change complimentary for my inconvenience. I reached out to their service department and notified them again of the issue, the woman on the line told me that she would pass my information up to the manager, even confirming my car and the service they preformed over the phone, and 3 days later I have not gotten a callback. They speak of themselves as one of the best in Greeley/Weld County while their technicians are missing very basic, crucial steps, and not making up for their mistakes that could have lead to long term damages. They don't deserve anyone's business and you'd be better off going to a grease monkey or a local shop. Worst experience I've ever had with auto service. Owner of a 2013 Chevy Cruze 2.0L Diesel. read more

Weld county garage was the 3rd dealership my husband and I had been to the day we bought our vehicles. We happened upon Alfonzo Kelly, he listened to everything we were looking for and found us both miraculously perfect trucks. We appreciated that he didn't try up upsell, worked with us patiently all day with a smile on his face. You can really tell he cares about getting his customers in a vehicle that they would love and in the price range the customer needs not looking only for commission. We highly recommend Alfonso and Weld County Garage for any new vehicle purchase new or used! Thank you for spending your day with us, we love our new trucks! read more

Absolutely terrible service experience recently. Not only was the service experience on my pickup truck itself so bad, the management/service personnel have not made ANY effort on the customer service side to fix the situation. (1) We were excited to try the service offered to pick up and return my vehicle for maintenance/ oil change. I was thinking - what a great time saver! However, they kept my vehicle the entire day and overnight - with 0 communication. They didn't return calls and when i called at end of the day - response was "we didn't have a chance to get to it". Despite the fact - we had an appointment! So a day later i finally got the vehicle back at my house...only to find that the air conditioner fan was now broke (service guy said he knew what was done incorrectly and I should come back for a quick less than 30 minute fix. So, first issue - I would not recommend this pick up service until they figure out a better process and customer service unfortunately.. Second problem, I go in for the fix to the AC fan, and it takes an hour (vs the less than 30 minutes) and they have no idea how to fix it and now claim they didn't cause the problem but need to take out the entire dash and I need another appointment and i will be expected to pay additional for that. Weld County garage social media person posts on Facebook to me - that they "want to make things better and I should call them to do so". I call multiple times, usually getting no responses or call backs. The Service department makes no apologies for the situation or delays in the original oil change , maintenance taking 1.5 days, and no offer to comp the maintenance or give a discount or anything related to customer service, seem to have little interest in 'making it right'. Facebook message to me again - saying service manager will reach out. Never does. Hours of my time wasted, got my vehicle back in worse shape than when i went in, and very disappointed in what i used to think was a reputable and customer friendly local company has no interest in keeping a loyal customer. read more

Weld County Garage has been servicing my vehicles for 10 years. Initially I chose them for convenience to my work but they have always done a great job for me which is why I continue to choose them. I have had good experiences with most of the service advisors but I highly recommend Rick Saucedo. He always remembers me, is helpful and courteous but most importantly when he calls to explain what they found he is knowledgeable and explains things clearly and makes sure I understand the issue. With multiple repairs over the years, I have had to leave my car at the shop for several days and they have always provided me with a quality loaner. I appreciate feeling I can trust this service department and knowing that they will address and fix my car in a timely manner and even below estimate at times. read more

If I could leave zero stars, I would. We went in yesterday evening and looked at their used vehicles. Found one we liked, were told it needed a fuel pump. We agreed on a price, paid the deposit to hold the car until after the fuel pump was replaced so we could test drive and buy the car. Got a call this morning that the car we looked at wasn't the one they "thought" it was and we needed to come back. The one they "thought" it was- was wrecked and they were not going to honor the price we agreed on. Mistakes happen and we even agreed to come up some on the price, but their mistake should not be my problem. read more

Bought a used Toyota Highlander from them with an extended service contract, when it developed a busted transfer case/transmission and the quote from Ehrlich Toyota (whom they sent it to) was 9 grand, they pretty much just stood out of the way and watched as the extended warranty company pushed me around. Took way too much time to get anything done (3 weeks before I finally gave up and towed it out of Ehrlich), am not coming back for another car here, new or used. read more

Really dissapointed. I bought my jeep at Weld County Garage, they kept saying they had another key fob they would get to me. After I paid them, the sales rep wouldn't even response to my text and calls about getting the second key. Now, here I am 6 months later paying $365 to tow my jeep to a dealership, get a new fob, and have it reprogramed since my one and only key went out. What kind of dealership doesnt provide you with two keys? Not to mention, I drove my jeep off the lot with the gas light on. Really? Couldn't even sell it to me with a half full tank? Pathetic. read more