I am astonished by the kindness and care I received from this Volvo dealership. I was stuck in Wyoming with little luck on finding someone familiar with Volvos enough to work on my car. I called the dealership simply because it was the closest one to me at the time. Mike talked me through the issues I was experiencing with my Volvo and explained the risks and overall diagnosis of the issue. He even got down to how much it should cost to fix it, and gave a fair warning on how not to get ripped off! It made a stressful situation seem manageable. overall just a warm and positive experience. I had no intention (or way) of making it to the dealership yet he offered his expertise freely, with no expectation of anything in return. It was such a warm, positive experience, and a reminder that truly great service comes down to genuinely helpful people! read more

Don't trust this company or do business with them - I leased a new car and did a buy out three months later. At the time of leasing it they confirmed to me verbally that I could do part of the buy out by credit card without a 3% service fee and also what the final buy out amount would be. The latter I insisted to get in writing at that time. Now three months later as I am doing the buy out they were not willing to honor either. When I involved the branch manager Jeremia Hartford he insisted on adding the 3% service fee to any credit card payment. When I asked him whether he would not honor a verbal commitment from his team member to a customer he said right out "No we don't". Regarding the buy out amount they wanted to charge me approx $500 more than what had been agreed to me in writing. They did not answer my question why they would not even honor their own written statement to me. Only after I kept pushing back and insisted I would not accept their higher number they finally gave in. All this after literally pressuring me for a five star review at the time of leasing the car. Bottom line is - don't trust these guys whatever they say and don't do business with them! read more

We bought two Volvo's from them their service is untouchable! They are so nice and have taken care of us like we are their own parents! I can not say enough great things about them. We drive from Casper, Wy for them because they are worth it! And I love my car so much I doubt I will ever get rid of it! It runs like a dream and is beyond comfortable for long trips! read more

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I have been with Pedersen Volvo since 2020 and they are AMAZING when if comes to selling a car... Now, don't expect them to honor what they offered if they are buying your car. Bad communications skills with clients and costumers, losing documents, never return your calls and willing to drag a deal and put you in a hole. Unprofessional people and neglect was what I experience here the last few months! Unless, again, you are giving them your money, then they are very polite and efficient. Good luck! read more

Highly recommend this business. In particular, we want to recognize and recommend Mike Ficker. Mike has been our trusted service advisor throughout the entire ownership of the car. He has exceptional communication skills and is always a pleasure to work with. I can't recommend him enough. read more

We had a great time buying our new Volvo at Pedersen. Our main point of contact, Brendan Nook, was absolutely wonderful throughout our car-buying process. We were already 99% sure that we wanted an XC40 Recharge, Ultimate trim, but he answered all our questions and we went out for a great test-drive to get to know the car better. He walked us through the car's MANY amazing features, answering our questions every step of the way. We are new electric vehicle owners so we had lots of questions about how the car works, how to charge it up, etc. and Brendan answered them all. We'd sort-of dreaded going into a dealership to talk with a sales person, imagining that there would be a lot of pressure to make a decision quickly. But there was none of that with Brendan; he was super friendly, informative and kind. We also enjoyed the time we spent with Wayne Roys, who was our point of contact for purchasing the vehicle (signing most of the paperwork, trading in our old vehicle, etc.) He too was patient in answering our questions, and did a great job making what might otherwise have been a tedious process, a fun one instead. Both he and Brendan made an effort to get to know us and patiently answered SO many questions for us. We love our new car, and we had a wonderful experience buying our Volvo at Pedersen, and both Brendan Nook and Wayne Roys were the reason why. read more

I had issues with misinformation regarding wheels on a new Volvo. After a long time I called the GM and he worked with me making everything right. read more

Took my Volvo over for the 30k scheduled maintenance. It's basically an oil change and a "look at stuff with a flash light." Very minimal. An hour and a half later, still sitting around. I was first in line and one car was on a rack. They forgot to reset the service warning. All that said, they do a good job. Just too slow. If they reduce the turn time, they will get a better star rating. read more

The Pedersen Volvo Sales team are an amazing group of individuals. I would recommend them to anyone looking for their next vehicle. They are extremely professional, knowledgeable, trustworthy, they pay attention to you and prove they care about your needs and the reason for your visit. My past purchasing experiences have never been made this easy by any other dealer. They made this the most enjoyable, smoothest and fastest experience I have ever had! Ryan (mngr), Jason (finance), Emmet (sales), Ryan (sales) and Corey (sales) are the best group of sales team I have ever dealt with over the years and I have purchased many, many vehicles in my life. I suggest you give them a shot at providing you the same experience that I have! read more

Pedersen Volvo Ltd - Car Dealers Near Me - Fort Collins, Colorado

Pedersen Volvo is an excellent dealership if you are looking for one of the safest cars around. Pedersen makes the car buying experience fun and their customers truly feel valued. Coribeth has helped us drive off the lot with 2 Volvo cars now. Wayne helped us a bit on the second one, but since we were there early, we sort of talked to everyone, and they were all friendly and very informative on the constantly evolving features in today's automobiles. Jason in financing is a great associate and makes sure that you have everything in line whether leasing or purchasing a car there. Their service department is also very helpful and you can schedule appointments online or over the phone. Mike remembers/verifies previous service work to make sure that things are operating well from previous visits. read more

I CANT RAVE ENOUGH ABOUT THE STAFF AT PEDERSEN VOLVO!! If I could rate them a 100, I would! Not only did Mike Ford spend hours on end to find me the perfect vehicle but went above and beyond to accommodate my tight budget! He was ssooooooo patient and DIDNT PUSH ME INTO A VEHICLE! Crazy, right?!? No forceful sales tactics that I've dealt with at other dealerships in the past. Jason Jones made the numbers work so well and was able to find the perfect warranty to fit within my budget and my needs! I was consistently greeted with smiles and people who remember my name!! I can't believe it's possible but I walked off the lot yesterday in a BEAUTIFUL 2016 4Runner!! After purchasing the 4Runner, Mike spent over an hour getting me accustomed to the apps, settings and new features the 4Runner has to offer! My last car was old so I was very unfamiliar with the fancy features! If you want an A-1 team with a mass variety of options, GO TO PEDERSEN VOLVO (they sell Toyota's too, obviously)!! Ask for Mike Ford, the man who knows his cars!!! Love love love this place & my new ride! read more

Pedersen Volvo Ltd - 4Runner - Car Dealers Near Me - Fort Collins, Colorado

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Usually get very good service but BEWARE. "Service" department shuts down at 4:30 so techs can leave at 5!!! This I found after driving in from out of town. The website says that it is open until 5:30, I guess that's just to pick up a vehicle already finished. :( read more

Devin our sales guy and Ryan the sales manager are quite knowledgeable about their products and very transparent in the pricing. I would recommend working with these two or this dealer if you are in the market for a Volvo. I went with my wife and 7 month old child and they were very accommodating to the situation and allowed us to test installing our child seat in various vehicles to make sure it would fit our lifestyle. Of all the car dealers I visiting I genuinely believe these two were the most honest and forthcoming which is rare for a car dealer. read more

Once again a great experience with Pedersen Volvo! One of the reasons I stayed with Volvo was how well the Pedersen Service Dept treats me. When buying my second Volvo in Dec, the team took the stress out of car buying, answered all of my questions, and put a red bow on the car which put a smile on my face! Thank you to everyone at Pedersen; never a bad experience - priceless! Please stop by to chat with them! read more

These guys are fantastic! I had a sorta bad experience, that they were able to completely turn around! I had gotten an oil change there and a few weeks later the oil cap blew off while I was driving and oil sprayed everywhere and started smoking- the oil cap had not been tighten enough unfortunately. I called them and they sent out a tech right away (and without me having to ask!) with a new oil cap and a few gallons of oil to top me off. They apologized and instructed me to come on the next day to get my engine detailed and to check for damage. They took a terrible situation and turned it right around. They inspected my truck for any damage and cleaned it off nicely. The level of customer service I received is fantastic. I will definetly come back for another oil change. I might just double check the cap is on tight - just in case read more

Ok two sides to this review. 5 Stars for Service at Volvo! These guys are great and the customer service is where it needs to be at a dealership. 1-2 Stars for the sales side of things. If your a guy its a 2 star rating if your a girl then 1 star rating due to some serious issues that they have. Its great if you are looking for a brand new car and will pay with out negotiating anything but the minute you want to wheel and deal this place goes down hill fast. A meeting with one of their sales people leaves me wanting to run hard for 5 miles, hit a punching bag as hard as I can, and wanting me to dunk their head into a toilet and give the sales guy a "swirly"! Again Service is 5 stars though! read more

The overall experience at Pederson Volvo was great! The sales person was very courteous and helpful,and the dealership was very cooperative and eager to work out a good deal. I can highly recommend this dealership. read more

Bought a new (used) Volvo last December. No hassles, easy transaction. Before that I have used the service center for my previous Volvo. Amazing, excellent service!! read more

Car shopping can SUCK. Pedersen Volvo makes it much better! My husband and I have both purchased automobiles from Wayne Roys, who is by far my favorite car salesman of all time. Wayne is attentive, caring and doesn't try to sell you any BS. The entire staff of Pedersen made us feel welcome, valued and important (as car dealers should.... since they are trying to make a sale!). I will continue to recommend this dealership (and Wayne specifically) to anyone in the market for a new or used car. read more

Our experiences purchasing a car in the past have been either Terrific or Horrible. I think my dislike for my MDX was rooted primarily from the buying experience (they filled the tank with 87 octane fuel) and the unprofessional sales person. (Thats a shout out to you Seattle Acura) Pedersen was extremely easy to work with. They exceeded our expectations, communicated professionally & were helpful during and after the purchase. Also, Jason in Finance dept. was quick, to the point and great. If you're in the market for vehicle, call Wayne Roys and you'll be more than pleased. https://www.pedersenvolvo.com (970) 223-8500 THANKS! read more

We had been looking at a few cars to purchase with my father in law and settled on 3 which included the Volvo S90. I had gotten quotes from local dealers near us in Littleton and finally reached out to Ryan Schlote at Pedersen, immediately his prices were way better than anywhere in the Denver area, he didn't pull any of the games dealers play with marking up money factors or acquisition fees and probably ran more numbers for us then needed. I personally would have chosen the S90 as it was the best deal of all the cars we looked at and Ryan was constantly honest with everything and responsive but we went with a different vehicle. I wish all dealers were this way and the absolute first place I'd look again would be Pedersen Volvo for our next vehicle even if it's a two hour drive for us. read more

The service department is like a 5 star hotel. We have bought many cars here and always receive more then we expected from the service department. Whether it's a small part or free light bulbs or a strange sound we can't figure out they seem to go out of their way to help. I always feel like I'm valued as a customer. Thanks Pedersen Volvo for hiring such quality people in your service department and I hope they get paid as such! read more

I recently bought a used car from Pedersen Volvo, and I had the pleasure of working with salesman Wayne Roys. I might add that this transaction was completed with over 900 miles of separation and I never saw the car in-person until it was delivered to me post-sale. The success of the deal is a testament to Wayne's commitment to being responsive, informative, accommodating and honest. He answered numerous emails, accepted dozens of phone calls, traded even more text messages, and took many additional photos of the car at my request. He also arranged for the shipment of the car at an amazing price and without much involvement from me. Wayne was patient, forthcoming and offered sound advice throughout the process. I can honestly say that Wayne is the best car salesman that I've ever worked with, and I would highly recommend him and Pedersen Volvo to friends and family. Thank you, Wayne! read more

Had car trouble on a road trip a few days before Christmas. The Pedersen Volvo service guys got me in right away, found an aftermarket part when a Volvo part was unavailable until after Christmas, and got me back on the road in a hurry. Awesome service, great people! First time I've ever been this impressed with a dealer. read more

The absolute BEST customer service experience, ever! I won't go anywhere else! Service writers are superb and bend over backwards to solve any issues. The Service Department on a whole does a stellar job. Well deserved five stars! read more

I have always had amazing service here, and everyone is super nice. You don't feel like there trying to push or con you which is a pleasant change from other dealerships. Oil changes and such are always very quick and they'll wash your car too! Which is a plus for me since I'm hardly ever motivated to wash my car haha. read more

Seriously BEST service department in Northern Colorado. The team of service personnel are professional, reliable, honest, and go above and beyond. So much so that we even take our non-Volvo vehicles for maintenance. We call them first with all questions or concerns! read more

Great service. Great people to work with. I've been dealing with them for 12 years and have always been very satisfied.

Buying my car from Devin was easy and stress-free. It helped that I knew what I wanted but Devin gave me straight information on what was available and how long I should expect before my car came in. He called regularly to update me- when he test drove the car, when it was on the way, & when it came in. He also suggested add-on's such as tinted windows and a "bra" to protect from damage but no hard sell. It's my first Volvo and I bought it sight-unseen. I've had my car now for about a month and I am totally happy with it. There's a closer Volvo dealer to me but my experience with Devin at Pederson was worth the 1.5 hr drive. Happy customer! read more

This review is very long over-due, but I finally got a YELP so I can give them 5 Stars! I didn't know how to drive a manual transmission until last year, and the salesman actually drove it to my mechanic for me, and it was easy for my roommate to drive it back to go over paperwork. Front desk receptionist was very nice and helpful throughout the whole process. I think I got offered a bottle of water like 8 times, so if you're dying of dehydration, just head over to Pederson. Manager was very helpful and friendly. The sales paperwork took a little longer than I expected, but it wasn't a big deal. Couple (minor) things were wrong with the car, but they fixed them right away within our agreed terms of the purchase. The auto repair section was equally as nice and helpful. They helped shuttle me around so I could get to work/school on time. Overall, it was a great experience. Loving my car, and I have 0 problems with it. I trust them, and I would buy a future car from them. read more

We bought a car at Pederson Volvo in the middle of December. They issued our vehicle registration with the incorrect address. I took the paperwork the next week to show them and to have them correct it. They said they will call me when it is ready for me to pick up. Two-weeks later no phone call so I called them and I requested another corrected registration. They said they would mail it to me. Another two-weeks later still no registration. So I called and talked to the salesman, Ryan about it. I requested that a corrected copy be mailed to me. He stated I should have it by the end of the week. Two-weeks later, no registration. So today I made a trip to see them, and I was assured that I all I had to do was give the correct info when I got my plates. Not only did my plates get rejected because my address was wrong, but there was a signature missing on the title. I felt like I was dismissed when I went to Pederson today and I was asking for something totally off the wall. Very dissatisfied with the quality of expertise and customer service. read more

The staff at Express Lube provide quick service. There was no trying to up sell any type of service. I priced synthetic in Ft. Collins and they are one of the best values in town. Drive up to the door, short interaction with service then 20 minutes later pay for your oil change. Simple. They use Mobile 1 and not a generic or synthetic blend. read more

Great service, Fast friendly and amazingly smooth process. I highly recommend Pedersen. Mike Ford was excellent, Jason in finance was excellent. I can't say enough good things about my experience there. read more

As a person that is NOT a computer savvy​ millennial​, I must thank my salesman Devin at Pedersen Volvo. He sat with me for a couple of hours and helped me program the onboard computer to all of the settings that I wanted, in half the time it would have taken me to do it. Kudos. read more

My experience at Pedersen was the best I've ever had buying a new car. Emmett Vick was extremely helpful and basically made sure all my expectations were met. I love my new Volvo! Thanks Emmett & Pedersen! read more

I recently purchased a used Volvo from Pedersen Volvo/Toyota and can't say enough about my experience. Jeff Gipson, sales manager, didn't try to hard sell just took my offer and made the deal work. Very pleased with the service department too. I've not used them yet but they have taken time on the phone to walk me through questions I had on my new purchase. Hope to do business with them in the future; just wish their dealership was closer to Denver Metro area. Thanks Jeff. read more

I love my Volvo and had a good buying experience at Pedersen however the service department has been disappointing. The service area has a bad setup and feels a little like a Grease Monkey but maybe not even that nice. It's crowded, small, and old. Both times I have taken my car in for service they forgot to turn off my service alert in the car so I get to go back or figure it out myself. The service tech doesn't even greet me when I pull in. He slaps a number under my wipers and asks for the keys. When my service was over he gave me the keys and said they rotated the tires and I'm good to go. They performed other things but didn't share what it was or when I will need to come back. No thank you. I called the Service Manager to provide some feedback and he was very nice but his solution was for me to ask for him when I come. I don't want to be the person who asks to only deal with the manager every time. Fix your shop so I can just get a normal level of service and feel good about spending this much $ on a car. I want the new XC90 but can't justify that until the service improves big time. read more

I normally view car shopping as an alternative activity to root canal. I've been looking for a new car and this dealership was the last one I visited. I wish it had been the first. Ryan Burr, the Sales Manager, greeted us when we arrived and helped us dither between three models very patiently. One we had decided on a model, Wayne Roys took over. He arranged a test drive and answered many of our questions. We would have bought then, but they thought we should talk to their "XC90 guy",Ryan Schlote. He walked us through all the options and helped us spec out our new car. Wayne then finished the deal, pricing the car and making the formal order. At no time were we pressured to buy. This was the most relaxed new car buying experience we've ever had (we've purchased 6 new vehicles of various makes in the past 20 years). The whole process took just 2 hours from the time we met Ryan Burr, until we left with our custom order - and the dealership was busy! We look forward to working with this dealer for many years, even if it is an hour's drive from our home. read more