I took my 21 Hyundai to them in the beginning of March because my check engine light came on. They did a number of things telling me that the car was perfect, they said they had gone over everything 'with a fine tooth comb'. Costed $1650 to get all the work and maintenance things done. A week later the engine light comes back on and I'm told to bring it back and quoted $1200 to fix the problem it was just in for. I feel as though I've been taken advantage of and now I'm out over 3 grand and I'm having to find a new shop to take it to. Super not cool. Will absolutely be calling corporate because this experience has had me in tears more than once. read more

I will never take my car to Hyundai of Greeley. They told me all these things that need to be done and I would have to pay out off pocket for them which was about $2,000 and nothing was under warranty. I couldn't pay that right before Christmas. So I took it to another dealership and they fixed it under warranty. read more

WOW! What a great time learning about the different models and test driving them. Casey was our salesman. We give him 2 thumbs up!! Of course we left with the vehicle of our dreams! read more

Purchased a 2020 Jeep Cherakee in September 2025. Description and our salesman Josh Shepard both confirmed that the Jeep had remote start, when we tried to activate it through the key fob, we were told that the battery needed to be changed, after we purchased the Jeep, we went to get a new battery for the key fob and still the remote start did not work. We decided to take it into the Jeep dealership here in Cheyenne, Wyoming where we live, just find out the car never had remote start and the key fob that was given to us was not for the Jeep we purchased and was programmed by the dealership itself. After many attempts I final got in contact with Travis and was told that was the keys that were given when they car was traded in, after I explained to Travis what the service department said about not having a remote start and the key fob we had was not for the Jeep we purchased, he continued to say that keys are lost all the time and that is what happened. When I called Travis out on his excuses, I asked for the General Managers email address and was told I could go on the website and get if I wanted it and then hung up on me. The unprofessionalism and falsified information that they give to get a purchase is mind blowing to me. Will never buy from them again read more

First and foremost, coming in for an oil change and being told afterwards that there is a $14 up charge for the oil additive that was not asked for, but I was told that there is no way to opt out of the oil additive to my oil change because of a deal with the company. I'm sorry but the oil change should just be the oil change and it's priced at $69.99 not $69.99 plus $14. That seems like a bait and switch. The second issue that I had is after going home checking the oil levels and oil. The oil level was not at full. I called back and spoke to Russ who said they would be happy to take a look at it if I brought the car back in and what I did, then I was told that as long as it is between the full and the low mark in the safe zone it's fine. However, the oil level is at 3/4 meaning about 3 quarts of the 4.23 quarts that are required. A technician was outside to meet me and to go over my concern, and what I was told was that when it is at the full line on the dipstick, they are actually putting 4.5 quarts instead of the 4.23 quarts in, which again I do not buy in into that. Having a tech actually argue on what is full based on the dipstick, not being at the full mark really makes me question the experience and background of the technicians working on my Hyundai. Hey simple oil change at $94 and I did not even get a full 4 quarts of oil in my car instead I was given a bait and switch on the price and an excuse on the dipstick levels. We are not even talking about close to the full mark line on the dipstick, again it was 3/4 of the way. At this time, I do not have trust in Hyundai of Greeley, and will not be bringing my car back. If this is the level of professionalism and knowledge, the service technicians have. read more

10 minutes in the dealership and it's obvious no one wants to be there. It's horribly slow-paced, zero energy, dull. Made a deal on a new vehicle and got stuck with some last minute brake light BS charge. I should've walked but paid the additional amount. Finance Manager was a complete jerk, acted like he was doing me a favor. I'm always baffled why places like this have such a short term mindset. They got more money out of me but this was a few years ago and I actually now need 2 new vehicles but there's not a chance I'll visit this dealership again. read more

Buying from this dealership has plagued me for the last 6 months. I keep finding things that have been wrong with my 2015 Nissan Rogue (bought used from dealership) and while I had just been wanting to let it go, I have to write this review now. It's a long one. TLDR: --Brake light was out day after buying --Brakes were bad and weren't replaced until asked (even though they are supposed to fix all safety concerns before putting car up for sale). --Car had a rear-end accident that car-fax didn't show, and that they didn't find even though they had the car on lot for a month. --They charge a $1000 cleaning/car fabric spray cleaning fee that they obviously weren't thorough with. --The service department was very helpful and kind to me, but seems like there's a lot of miscommunication with sales. --There is an insert that was supposed to be in the back of the car that isn't (this seems common with used Nissans) but I was never given any information on this. --Primary salesmen said he could knock the price down to $17000, but when the second guy came in, said he couldn't go that low, despite the missing secondary key (and cracked windshield that they did replace outright). --The battery on this car was 4 years old, and they did not mention this. --Sales department was dismissive of my concerns (which turns out I was right in thinking). --I don't recommend buying from this dealership EVER for anyone. Buying the car: I bought this car in August Summer 2022. My last car was a Honda 2004 with 235k miles, that had been giving me lots of trouble. I was honestly in a hurry to buy (never a good place to be) and hadn't bought a car before. I liked the Nissan Rogue and this one was close to where I lived. When I first bought the car, I was reassured that the brakes had been replaced and all safety aspects of the car had been checked. I later found out that while the brakes had been suggested for replacement due to them feeling "wobbly", they had actually never been replaced (A SAFETY CONCERN). I did not notice this at first on the test drive due to the road outside of the dealership being extremely bumpy. When I brought this up with the dealership, at first they were very confrontational that the car is "very thoroughly inspected" and that this must not be an issue, but when I actually turned up at the dealership, I found out that the service department had suggested the safety repair, but the sales department decided to decline. Per their policy, they were supposed to fix all safety concerns, and didn't.The service department did fix the brakes and brake-light without additional cost, and this was the only good interaction I had. They even acknowledged that I had been screwed over, but I expect better from a dealership! After the brake issue, a few weeks later I was rear-ended in an accident on I-70 in a hit and run (issued a police-report and everything). Upon taking the car to a collision repair & family friend, they found a black "car glue" that had been holding the left section of the rear bumper cover to the frame of the car. We also found that the brackets holding the rear-impact bar of the car (designed to crumple in a crash) were well rusted where they had crumbled, meaning that water wouldn't have had time to get into the sections where the paint flaked off of the brackets and rust, without it being a prior accident that the dealership missed. The dealership also charges a $1000 fee for cleaning and a "fabric spray" when buying the car, but it is very apparent that they don't really even seem to do this or care. I just took my car to my parents for Spring Break and found melted Sour Patch Kids, melting batteries, toys, and more underneath the spare tire. The spare tire wasn't filled up to its 60 psi (it was at 20 psi), which is another safety concern. So they definitely scam you on the "cleaning" service. I've had this car for 6 months and I keep finding things that they were negligent on. Even when I took it to the Nissan dealer, they showed me that I was missing an insert in the back of the car (they seem to be missing in a lot of used Nissan's.) and while I knew there might be something missing in the car when I got it, the salesman told me he thought that was just how the cars looked, and really seemed to gaslight me. There was only 1 key for the car and the dealership wouldn't provide a second, and when I brought up the issue with the car being over KBB pricing, they still only went down $500 on the price. Basically, I don't think this dealership cares about their customer's safety AT ALL, they just want to make as much money as possible while doing minimal work to make their cars run. The only reason they fixed my brakes was because I complained, they didn't care about my safety at all. As a first time car buyer, I was also not sure what exactly to look for, and they took advantage of me. Please never go to this dealership, it is the WORST. read more

Hyundai - Hard to see, but right after the crash, there is some black-dried glue coming out of the crack from the bumper. - Car Dealers Near Me - Greeley, Colorado

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My wife's car was diagnosed for a transmission shifting problem. There was overall good news I will get to in a moment. The bad news was an engine camshaft oil plug was not replaced securely and the engine was run out of oil. The good news is that Hyundai of Greeley stood behind their work. They installed a brand new engine, gave us a free new loaner car, and best yet didn't even charge us for the original engine's repair bill that would have been ~$2,500. Kudos to this dealership for doing the right thing even though it cost them a lot. read more

Driving to Greeley was TOTALLY worth it! Russ and the whole team at Hyundai of Greeley were a pleasure to work with and getting the car I wanted at a reasonable price with a minimum of effort was, well, it was worth the drive to Greeley! Thanks, to all of my new friends at Hyundai of Greeley! read more

Hyundai - Car Dealers Near Me - Greeley, Colorado

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Great vehicle purchase experience! Low pressure, causal buying environment. Josh was very knowledgeable about the Hyundai brand and provided an exceptional buying experience. read more

Ha uh can we get some negative stars ?! We were on the scout to buy a new palisade. We went into the dealer too look and ask questions etc. the salesman can't recall name was cool about it willing to help. Until I get a call from the salesman saying that there wouldn't be a discount and yada yada yada. Anyway we were looking for a specific model and color. Instead of meeting our needs we were told they had this one color and that was it. I then went into the dealership one morning to ask further questions. As I stood in the showroom I had four salesman pass by me and not one of them asked if I needed help. Needless to say. I scraped these guys and went to Cheyenne Hyundai and let me say those guys are awesome. The Greeley Hyundai dealership is crap. No one wants to help and everyone is in a zombie like trance. Total joke for this city to have a poor dealership. read more

I am impressed! When my family was going out of state to visit relatives my daughter's car broke down half way there. Her car was towed in and with in a couple hours Hyundia of Greeley's service team had them back on the road. I'm a working Shop foreman at a German car repair facility with 29 years of automotive experience and when my daughter called and told me what it was they replaced, the time it took to find the problem and how quick they were back on road, I was impressed. A failed breather valve is not the first thing that comes to mind when you have an engine actively misfiring. But you guys found it and did it fast! Thank you all for working so hard as a team. You made my family feel at ease during this small crisis. read more

A typical "used car guy" experience. They say one thing on the lot to get you into the showroom to start the "let me ask my manager" silliness then pretend they didn't actually confirm what was discussed. They tried two different times to hide their $599 dealership fee into the price by offering an "Out the door" (OTD) price and trying not to be transparent. They have a ridiculous process where they want you to sign or initial an offer before they will take it to the manager, part of their high pressure process. So many solid dealerships in the front range I recommend you do business elsewhere. read more

Never had been at Hyundai. My first time there this month and the salesman wasn't even interested in having me drive a car, which I thought very odd. Second time I went back, salesman nice but too busy. Third time's a charm. Went back and met Josh. Very nice and responsive. Not rude or pushy. Very knowledgeable about the cars and could always answer my questions. He got everything in order once I picked a car so I just had to drop by and sign papers. Jeff (?) in finance thorough and quick. Easiest car buying experience I've ever had. Thanks to all! read more

I have bought 2 vehicles from Scott Adeler, and each time has been a wonderful experience. He is very knowledgeable about the product he is selling , very helpful about the technology to get started with blue link and all the programing. He is friendly and easy to talk to. I will probably go back to him in a few years to buy my 3rd car. It has been a pleasure doing business with Scott Adeler and Hyundai of Greeley. Thank you Dolly Davis & William Davis read more

Well if there was negative stars I would give them... I bought my 2017 Hyundai Santa Fe at Hyundai of Greeley on February 26, 2022... I like the car... but I did not like the salesman... I asked specifically for the "car fax"... he gave me something similar... I also mentioned how I was looking at two other Hyundai Santa Fe's,.. one at the other Hyundai dealers in Colorado and Rocky's autos.... He looked those up and said the on at the other Hyundai dealership had been in a wreck... and the one at Rocky's autos was older and those were known for problems.... So I bought then one from Hyundai of Greeley.... A few days later I looked up the CarFax my self,,,, and to my surprise it had been in minor accident.... Had I known that I would not have bought the car.... I do not recommend this dealership... read more

Best car buying experience I've had in 40+ years. Cristian & Jeff went out of their way to make for a painless, enjoyable, quick & easy purchase of a new Kona. Way to go guys! read more

AMAZING! I worked with Scott and he made it so painless and easy! I was in and out with a new car in less then 3 hours! Everyone was very friendly and helpful! Will recommend to everyone! read more

So disappointed in the customer service at Greeley Hyundai. I was hoping it would be worth my time to go all the way to Greeley instead of the Loveland dealership but it was not. My first issue was the sales person Josh. When turning in my Hyundai lease I felt like I barely saw him, let alone the long waiting periods he put us through. They just assumed we would buy another vehicle from them (did not ask if we wanted to buy a vehicle from them) so we had to navigate that confusion when we first got there. We mainly talked to the finance person trying to sell us another Hyundai. It was quickly translated we did not want another Hyundai so they proceeded to sell us their uncertified Subaru Forester, which no one told us it was uncertified. I felt like there was no transparency with anyone at the dealership. There was no talk of returning my lease or what that entails for the first 2 hours, minimum. Second issue was the duplicate key. Josh stated that he would mail the additional key to me or I can come pick it up. No word from him the same day we purchased the used Forester. I texted the next day and asked for an update. He stated he has a manager looking into it. No word from him in over a week so I call and text asking for an update. He texted back quoting a price for me to at a different dealership that I could pay if I wanted another key made. A couple days later I try calling and leaving a message to Josh but he does not answer. He instead texts me back instead of calling back. Another representative, Deb, calls me back saying Josh is busy with a "line of customers" even though he had just texted me back less then a minute before. The frustration has already set in. I try to describe all the issues with this used 2018 Forester to Deb and she said that's the risk of buying used. Not the answer I wanted to hear from where I just made a big purchase that I am not satisfied with. Not the customer service I wanted to receive from this so called great dealership. Deb also stated she would text me with more information concerning either purchasing another Hyundai or returning this Forester. Why did I expect to get an answer in the same day from this dealership? Still waiting for a solution for my car and for the additional key situation I was promised... read more

I PURCHASED A 2015 HYUNDAI VELOSTER TURBO...I AM IN LOVE! The staff was great and very helpful. They didn't push me to sign the papers. I would highly recommend this dealership. read more

I walk in looking for a veloster N and the sales rep didn't even look me in the eye and kept looking around. He didn't ask me any questions about anything or even try to make the sale. This sales department is horrible, so I went to the Hyundai @ crossroads. Chandler has kept in contact by calling and texting me, so I will be giving the Hyundai @ crossroads my money. Sorry Greeley y'all suck read more

If you want a car dealership that's is suppose to repair your car in a timly manner. Then by all means do not take it to hondai cars of Greeley. They've had my 2016 Honda sanota for almost two weeks now " fixing " it. It's one excuse after another on why it's taking so long. Come on hondai cars of Greeley get your stuff in gear. Very upset. read more

WOW - Price Gouging at its best. How to destroy a brand and share the true culture of a dealership. I found the car I like at another dealer but would rather have a different color, Greeley is getting. So they give me the price, MSRP with a $2K Greeley Savings line item. What's the savings? They say it based on market demand, we the dealer in Denver has no BS Gouging, just MSRP. Good luck this dealer will get every penny out of you and I don't want that for service over the life of the car. read more

I usually dread going to the dealership but this place is wonderful. They are friendly and fair not a high pressure store. Trade in and financing made easy. I go exactly what I was looking for. The sandwich was a bonus! Thanks Josh and Russ! read more

I was dealing with Josh at Hyundai of Greeley, and even though we didn't do a deal because we went a different direction, I would highly recommend him. He seemed to do everything he could to get what we wanted and was very responsive to all my questions. He was an excellent sales person and if I needed a Hyundai again, I wouldn't hesitate to contact Josh. read more

This past weekend when it snowed my husband slid into a curb and we knew something was wrong but we weren't sure what it was. We took my car in to get checked out and we were told the rim on the front drivers side was cracked and needed replaced and both inner and outer tire rods needed replaced because they were extremely bent and we were told not to drive it at all. The service manager told us it would be about $500 just for the tire rods to be replaced and that the "parts are what's expensive not the labor". So we called around and priced the tire rods. We found both tire rods for 150 total. So my husband called his dad (who's a mechanic himself that lives out of town) to come take a look at my car before we paid for it to be fixed and to our surprise nothing at ALL was bent or needed replacing. All the tire rods needed was readjusting and my car needed a realignment. They also told us to replace one rim it'd be 1,000. I was relieved then livid when my father in law found nothing wrong with the car. We then received an email saying the dealership wanted to buy my car because there was a shortage. Like what? This is our second not so great run in with Hyundai of Greeley. But this incident I couldn't turn a blind eye too. I'm so upset thinking how many people they've probably done this to and got away with it.. Thinking about how many people had to juggle and go without and struggle to get their vehicle fixed just to find NOTHING wrong with it in the first place. This is just WRONG!! I don't trust this place at all. And will be telling everyone I know to take their business elsewhere. Please look around and price things and don't always trust people who are supposed to be "professionals" and honest. read more

The person I started the paperwork process with (Josh S.) failed to get my information to the bank multiple times. The service department failed to notate my account causing me to lose a promo of free oil changes. I tried to present proof that I have not missed an oil change to (Russell A.) and he insists that I am wrong even though I have the emails to prove it. I would never recommend anyone to purchase a vehicle from Hyundai of Greeley. read more

Alex from service usually very good this time dealt with another service person. Was unable to help my 2 issues which I believe ah I uld have been able to tell me over phone. Save me drive from Bloomfield to greeley. Haven't found anyone as good as greeley so I do the commute. What surprised me was this last time had a large unused bottle of windshield wash bug repellent. Never opened after I got home from service checking for something in back seat. Found non cap on a asher fluid bottle. Bottle was less than half full. No luid on floor under seat nowhere was all dry. U asked them to check into this never heard back. I poured rest of this bottle and most of another full one to fill mine. So its not like it was put in my vehicle. No service qpuld have required that anyway. read more

Can't say enough about this dealership. Bought my car here and felt like i got a good deal and they were fair on my trade in. Their service department is great. They have always provided awesome service and their techs are friendly. They call and let you know about your car, with every step of the process. read more

I find the service department to be the very best. Alex is awesome. I appreciate their customer service. It is as good as it gets.

Outstanding service! I drove up from Aurora to test drive a Santa Fe Sport and Josh had the vehicle already waiting for me. Extremely knowledgeable and would definitely return. read more

Update: Sept 16th... Couldn't register my car 60 days after purchase!!! 2 months after purchasing our vehicle I went to register it this morning. Turns out the back office at Hyundai of Greeley is not much better than the front. The State has yet to receive the paperwork about the sale of the vehicle. I spoke to a very pleasant woman this morning and she mentioned she was waiting to receive some paperwork from my wife. In addition to waiting for the paperwork the devastating weather in Greeley in the past week has left her swamped with work. While the weather was certainly devastating I know that we sent the required paperwork in sometime before leaving for vacation on August 2nd. So I think a month is sufficient time to get paperwork filed. NOTE TO HofG Management: If one is behind that is understandable but be professional and reach out to those who are affected. It certainly would have been nice to know I couldn't register our car today BEFORE I spent 2 hours at the DMV this morning. *************Original Post:************* Purchased a very clean used Mazda SUV from Hyundai of Greeley. We are enjoying the vehicle a lot but... The car was listed as a grand touring model when, in actuality, it was only a touring model. The cause was supposedly a piece of industry software that misidentified the trim level and equipment. The dealer blindly relied on the software and didn't check the information that was returned. Unfortunately we relied on the accuracy of the online listing and equipment sticker on the car more than we should have and didn't realize the subtle but important differences until after the purchase. Live and learn I suppose. But for as nice as everyone was prior to the purchase I was more than a little disappointed that they wouldn't stand behind their mistake in any way. I now know that inaccurately listing the equipment on a used car incurs no liability for a dealer. I guess my hope that car dealers outside of Denver were different and played a more straight up game didn't play out quite like I hoped it would. Too bad since we will soon be in the market to replace our other car but this time I think I'll stay in Denver. read more

I was greeted with a smile and treated very well while I waited for my car to be serviced. The complimentary coffee and water was great because I had not had my caffeine fix yet for the day. Sports center on the TV was great as well! Everyone was very friendly. read more

GREAT customer service, fair and honest negotiatons. No hidden fees! ! After working with a different dealership, Hyundai of Greeley was a breath of fresh air!! read more

Very unethical and unfair. Dealer damaged my brand new car while detailing it and denies any wrong doing, the management staff even insinuated that maybe I had damaged the car and was trying to blame them since I didn't notice the damage until I got home at 11:30 at night and parked the car in my garage. Dealer wasn't even courteous enough to park the car in a somewhat well lit area to observe the surfaces of the car and inspect for damage, because they were apparently hiding something during the delivery process. Very unhelpful during delivery of the car, salespeople don't appear to know much about the functionality of the vehicles they are selling. They got my money, 1 more down for them. Please avoid at all costs and consider ANY OTHER dealer before wasting your time and money with these guys. read more

Great service! I called two hours before to see if they had any openings for an oil change, they said they were fully booked, but could move some things around to get me in in 2 hours. I came in on a time crunch, gave them one hour for an oil change (which is about average for a dealership) but asked them if they could hurry, that'd be great because I had to pick my kids up from school. They got my car in right away and came back to me with a 40 point inspection form within 10 minutes. Told me they filled my fluids and tires but found that my filters are bad and showed me them, would I want to change them now or later? Now, please. They said OK, it'll be 15 more minutes for finish. Then they came back in within 10 minutes and said they had found 2 recalls on my vehicle (one of which I knew, but never got it replaced) did I have enough time for them to fix it, for free, of course! 15 more minutes for a software update and seat belt replace. Yes, please! Total time, 50 minutes for oil change and extras. And a code for a free car wash (when I have extra time, of course). They have really turned around their customer service here at the service shop! I appreciate the extras and communication! I appreciate that they are upfront and honest and take the time to show me what is going on under the hood. This is the reason I come here instead of a quick lube. read more

We met Scott at the dealership when we went to pick up a friend who had dropped his car off for service. Our interest for a new Hyundai was piqued as our friend (a lifelong devotee of BMW and Mercedes) had proclaimed that his new Hyundai was one of the best cars he'd ever owned. We were casually looking at a particular model and Scott offered useful, impressive advice. he was extremely low pressure and practical. As we weren't in a position to negotiate that day, Scott suggested that we do our homework and look at the various features on the car to determine what would work for us - not to "over purchase" but to target our needs. That alone was enough to convince us that this was the salesman we wanted to work with - honest, practical and low pressure. We ultimately returned to by a car on 5/27. It was the most seamless transaction we. have ever had with a car purchase, taking less than 90 minutes start to finish. We are lifelong devotees of Lexus and Toyota and were actually in the market for a new Toyota mini-van, but our new Hyundai and the prospect of service and maintenance with a no-nonsense, customer oriented dealership just reinforces that we have made the perfect decision. Highly, highly recommend the car, the dealership and Scott Adeler as an efficient, knowledgeable, honest, salesman with empathy for and dedication to customers he respects and understands read more

Sale guy...he was fine. Whatever the process for getting a title that the DMV will allow to license a car...well, that's broken. Waited multiple hours to license the car and was sent away because the odometer reading had an error. Called the dealership and told it could be fixed in the same day. Show up and NOPE! Go away. We can't fix this in one day. This will most definitely cost you the inconvenience of a another lost day. 6 weeks later and still no title. Not impressed with the customer service at all. read more

The service writer must be sampling the dispensaries because he didn't remember the appointment or even the long phone call the day before. I'll find someone else to do the work. read more

Just bought a car from here and the general sales manager was amazing! He bent over backwards to help to obtain my goal of buying a new Hyundai! Please stop by here if your looking for a nicer newer car! read more