I had a scheduled time to look at used f-150 on the lot. I drove one hour for the appointment. When…read moreI arrived the manger said the truck I came to look at was at the body shop, unavailable to view. Terrible incompetence for a dealership. It's not that hard to communicate. they failed me as a customer and they failed their own dealership losing out on a potential purchase. I wonder if the GM or owners know how bad their employees are? Do they care? Either way, I would think twice about shopping with this dealership.

We drove three hours each way (six hours round trip) to look at a vehicle after speaking with John…read more Before we even saw the vehicle, we felt pressured into having our credit checked, which was frustrating since we hadn't decided whether we even wanted to purchase it yet. When we arrived, John wasn't there as expected and had handed us off to Ryan. Ryan also wasn't available, so we ended up working with Rylan instead. Rylan was by far the highlight of our experience. He was friendly, easygoing, professional, and provided excellent customer service. Unfortunately, the vehicle itself was not as advertised. We had been told it had leather seats and power-adjustable seats, but it actually had cloth seats and manual seats. When we opened the rear hatch, the rear defroster connector had come completely detached. The tires were also extremely worn, with tread that was nearly gone despite the vehicle having around 43,000 miles. We were told the tires were "fine," but based on their condition, they would need to be replaced very soon, which is a significant added expense. When we spoke with Mo about our concerns, the experience became even more disappointing. After asking why we weren't interested in purchasing the vehicle, we explained that it wasn't what had been represented, the tires needed replacement, and the interior road noise was much louder than expected. Rather than listening to our concerns, he dismissed them. He insisted that all vehicles of that model were loud inside, even after we explained that we had just driven a newer model with the updated roof design that addressed the known wind noise and leak issues. He also continued to insist the tires were acceptable despite their obvious wear. His attitude was dismissive, rude, and unprofessional throughout the conversation. Instead of addressing our concerns or trying to resolve them, he argued with us and made us feel as though our concerns were invalid. Once we confirmed we weren't interested in purchasing the vehicle, he simply walked away without thanking us for coming in or attempting to make the situation right. Our $1,000 deposit was refunded, but that was another part of the process we felt pressured into from the beginning. The one positive from our experience was Rylan, who treated us with respect and was genuinely helpful. Unfortunately, the inaccurate vehicle description, pressure during the buying process, and poor handling of our concerns by management left us disappointed. After driving six hours round trip, we expected the vehicle and the customer experience to match what had been promised. I rarely leave negative reviews, but I do believe other potential buyers should know what to expect. Transparency, accurate vehicle descriptions, and respectful customer service go a long way, and unfortunately, that was not our experience. Mo sucks.

Beware of Ghent Cadillac - The Ultimate Bait-and-Switch Dealership! Rico Palominor, the sales guy…read morewill lie to your face and get backed by the worst Sales Manager you've ever had the misfortune of dealing with! She won't call you, she'll EMAIL you, she can't handle difficult conversations, ridiculous! Rico does the mature thing and just hangs up on you. RUN! If you're looking for a dealership that will smile while they take advantage of you, look no further than Ghent Cadillac. My experience with them has been nothing short of a nightmare, and I'm calling on everyone who has been wronged by this dealership to stand up, speak out, and hold them accountable! Here's what happened: * Deceptive Advertising: The car I purchased looked NOTHING like the pictures online, despite my meticulous review beforehand. The paint job on the vehicle was a disaster--two different colors on the hood, spots everywhere--and they tried to hide it by having me inspect the car at night. * Shady Sales Tactics: The salesperson, Rico Palominor, lied throughout the entire transaction. When I confronted him about the paint issues the next day, he claimed he "didn't see it." A flat-out lie. Rico, karma is coming for you. * Fake Inspection Reports: Ghent provided a report claiming the brakes were good and all the headlights were working. Within a week, I had to replace the brakes and have the rotors machined. The headlights were also malfunctioning. THEY DO NOT stand by their own reports, and this is fraudulent and illegal. * Unprofessional Staff: When I brought these issues up, Rico hung up on me. The Sales Manager, Jessica Zumbrun, was just as bad--hiding behind emails and refusing to take accountability. She didn't even have the professionalism to address my concerns properly. This Dealership Needs to Be Held Accountable Ghent Cadillac's unethical practices are not just infuriating--they're illegal. Selling cars with undisclosed damage and falsified reports is a direct violation of consumer protection laws. I'm calling on everyone who has been deceived by Ghent Cadillac to stand up, speak out, and report them. Together, we can make a difference and stop them from taking advantage of others. Here's What You Can Do: 1. Report Them to Authorities * Better Business Bureau (BBB): File a complaint at BBB.org. * Federal Trade Commission (FTC): Report deceptive practices at reportfraud.ftc.gov. * State Attorney General: File a complaint with your state's consumer protection division. 2. Leave Reviews Everywhere Let others know about Ghent Cadillac's unethical practices by leaving reviews on these platforms: * Google Reviews: Search for Ghent Cadillac and click "Write a Review." (Notice they don't allow reviews? Suspicious, isn't it?) * Yelp: Search for the dealership, log in, and share your experience. * Cars.com, DealerRater, Edmunds, CarGurus: These platforms are trusted by car buyers and are the perfect place to warn others. * Reddit: Use forums like r/cars or r/askcarsales to share your story. * Nextdoor: Warn your local community about Ghent Cadillac's practices. 3. Contact Cadillac Corporate File a complaint with Cadillac or General Motors about how this dealership is damaging their brand. Manufacturers care about their reputation and can take action against bad dealerships. Join Me in Taking Action I'm not just warning others--I'm reporting this dealership to every authority possible. If you've been wronged by Ghent Cadillac, don't stay silent. Speak up and make sure they are held accountable for their actions. This dealership thrives on deception, but together, we can expose the truth. Avoid Ghent Cadillac at all costs, and let's make sure no one else falls victim to their shady practices. Update: Took my car to a great dealership and guess what.... The Transmission that Ghent said was great just went out. These guys are shady.... Don't walk, run!

Sent me oil change deal, when I scheduled and went in they said that they would not honor, tried to…read morecharge extra $60. This is the 2nd time they have pulled this. False advertising and they should be held accountable. Will never give this establishment any more of my business

I went into ace and got the best service from Christine Martinez…read more she gets a five star from me!

From the owner: Installment Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

4 days from the expiration of my temporary registration and still not a thing has been done with…read morethe title for the vehicle I leased from these guys, and @ 20%, feels bad man...

When I came across DriveWise, I was completely frustrated looking for a safe, reliable used car for…read morethe new driver in our family. During my search, I had found scammers, liars, and blatant cheats. From my first phone call to signing the paperwork, I was continually surprised. The customer service, honesty, and personal care and service was impeccable. I know I will return to DriveWise when I am in need of a vehicle for our next driver.

I got in a financial bind and once again carhop was nice and helped me out.I was super stressed…read moreout, But they helped me work everything out. THANK You. You guys are awesome. My Day just got better. Hope you have an awesome day!!!! I am glad I purchased my second car with you Guys.

Do not buy a car from CarHop. I know sometimes people are desperate for a vehicle, but I want to…read moreshare my experience. We bought a car, and right after the 7-day return policy ended, the car completely broke down. I understand it's a used car, but a vehicle should last longer than a month. Just wanted to warn others before making the same mistake.

I love Bellco and I'm super excited they opened a branch in Greeley finally. The staff is so nice…read moreat all their locations and of course this one does not disappoint. If you are looking for a new place to handle your banking needs I highly recommend Bellco!!

From the owner: Bellco Credit Union is proud to serve Greeley, CO. We're a Colorado-based, not-for-profit,…read morefinancial cooperative offering a full complement of banking products and services including checking accounts, auto loans, mortgages, credit cards, business services & more. Since 1936, we have been committed to helping our members' secure their financial future and actively supporting our communities by contributing resources to organizations across Colorado. Bellco - Banking for Everyone. Federally Insured by NCUA. Equal Housing Opportunity.

Spent 7000 on a car. Should be reliable. Spent 4500 on repairs. This dealer will tell you that its…read morein good running conditions. No leaks. I had to change valve covers, ac compressor, battery keeps dying, many problems that THE MECHANIC THEY USE KNOWS ABOUT. AC works for a couple days because they recharged it knowing it will go out again. Putting a family in a car thats worthless and not safe and wont start half the time is a big issue. Been through scan dealers like this before. Thanks for nothing. There should be no trust given do this dealer.

Of the 20 cars that I've bought, this was by far the easiest transaction. I had an idea of what I…read morewanted and contacted Cheryl Mensch on a Wednesday. She located what I wanted that day and the next day, Thursday, she brought the vehicle to me for a test drive. I was sold on the vehicle and on Friday Cheryl delivered the vehicle to me at my home. From the time of my initial conversation with Cheryl on Wednesday afternoon, to delivery of the vehicle Friday at noon was less than 48 hours. It's hard to beat that for time or convenience. Got my vote. By the way, it was a Toyota Venza.

Back in May 2021, our 2010 Nissan Sentra was dying and we knew it was time for a new car. We left…read moreour house with the intention of going out to buy a new car. We made our first stop at a different Northern Colorado Subaru dealership- the first thing we noticed when we pulled up is that they had basically no cars in the lot. When we walked in the salesman was very off putting- basically "I don't have any cars and I can't help you." I shrugged and figured they DIDNT want to sell a car so we walked out of the first dealership. Called Greeley Subaru instead and got Blaine Trimbach on the phone. It was a night and day difference in terms of him being helpful, friendly, informative. We wanted a Crosstrek and Greeley Subaru DID have Crosstreks in stock to sell so we drove out to Greeley. It was a great all around car buying experience from him giving us a tour of the Crosstrek, getting us a very competitive rate on financing, our two year old was getting antsy during the extended paperwork part of any car buying transaction- they got her colors and snacks so we could get the paperwork done. We love the Crosstrek and have already put more than 3000+ miles on it so I have also taken it for service at Greeley Subaru for oil change and can say they have an excellent service department as well as sales. I will continue to drive it out to Greeley for service even though there is another Subaru dealership closer to home. You won't regret buying your car at Greeley Subaru!

The young woman who welcomed us was very friendly and helpful, but that's where it ended. This is…read morethe second time I have taken my electric car into Mike Shaw service and the second time I've been extremely disappointed. And, they still asked me if I wanted an oil change! It was just a 20,000 mile check up and all they have to do is rotate tires. It took 2 1/2 hours plus. At least they have a good coffee machine so waiting was OK. When I brought the car home the lights are still on saying check for maintenance. I called them three times and they never returned my call. I finally got help from my group on Facebook. Service is unresponsive and ignores their customers once they have them in the waiting room. It's been five days now and still no call so I'm thankful for the Facebook group for walking me through the instructions.

I am a big fan of credit unions and Security Service is one of the best I've dealt with. When we…read moremade the offer on our new home in Greeley in 2016, we lived out of state and were not members of this credit union. Because we were out-of-state buyers, the seller wanted a cashier's check for the earnest deposit immediately. We went to Security Service because they were the closest credit union to the house we wanted to buy. They went out of their way to get us the cashier's check we needed and even waived the fees for doing so. Recently, we had to make some major repairs to the property and needed to finance the work. Security Service to the rescue once again! They took the time to listen to our needs and found a program that would be the best fit for us. They even approved us instantly for the loan. I can't say enough good things about this credit union.

From the owner: We're here for you--our members. Since 1956, Security Service Federal Credit Union has provided…read morefinancial solutions designed for today's needs. Enjoy Free Checking with no monthly maintenance fee, convenient digital banking, mortgage loans, credit cards, and commercial banking solutions. We also offer Commercial Checking, Commercial High Yield Money Market accounts, cash management, and treasury services to help businesses manage and grow their finances. Whether you're managing everyday expenses, buying a home, or growing your business, we're here to help.

Can not say enough wonderful things about these awesome people and their business, we originally…read morewent there a few months ago and talked to co-owner Steve about trading in our truck, unfortunately we didn't but we were so impressed with Steve and his honesty that we said when we decided to get a different vehicle we would definitely come here first, so last month we decided on a whim to stop in, we were greated by Oscar who btw is amazing and super friendly but not creepy car salesman creepy, we told him our situation and said let's see what we qualify for before looking, after about 15 min we were looking at vehicles and found and amazing car that had low miles and still smelled brand new inside, took it for a spin and decided it was for us, next on to Colby in finance, great guy and fellow Army Vet as is my husband and a very personable guy, Mr Ramsey came over introduced himself to us and thanked my husband for his service and talked with us for a bit, this was not your typical used car lot slimy used car salesman dealership, they are DEFINITELY a class act!!! A week after we got the car my husband who before retiring was a mechanic felt something off with the brakes, called Oscar and they fixed them right away, how many used car dealerships stand behind their word like that?! Can't say enough about their professionalism and honesty, highly recommend Oscar as your salesperson and this amazing Dealership to anyone looking to buy a great car without big dealership markups!!! Thanks again to Ramsey Auto Hector and Barbara Reyna

Steve and Mike are the kindest, most genuine salesmen I have EVER met! Not only did they find me a…read morewonderful truck that fit my budget, but Steve also went over and above to help me understand the fine print and secure a loan.... he certainly didn't have to do that, but he is just a guy with a ton of integrity and a big heart! As if that wasn't enough, when I had some engine problems later on, Steve took the vehicle back, gave me a loaner truck, and proceeded to put a significant amount of work into my truck to get it back into tip-top shape. He never charged me a cent. Regardless of whether that was common business practice, or he just felt like being good to me, I am forever grateful! Seriously, when these two guys tell you when you first walk into their dealership that they're going to take care of you, they back those words up with action. I am so glad that I ended up at their dealership and even more grateful for the impact that Steve's kindness has had on my life. Absolutely cannot recommend Ramsey Auto Group enough.