Only one in town. Kinda a bummer but grateful to have a Chase location in town. So many banks and…read morecredit unions in town.

Great bank, big clean friendly. Best part of this bank is every time I come here there is no wait…read morefor any type of banking!!! Just walk in and do what you need to do. Entrance is on east side of building, best spot for parking is north or south side of bank with a little bit of a walk to enter

We got married and wanted a bank we could share. I searched for months on which back I wanted us to…read moreuse. 1st bank was running a special and they had great reviews. We decided to go in and speak to a bank employee. They had free coffee and donuts. The customer service was amazing and we left feeling good about our decision. So far we have had nothing but a good experience.

You are trusting hard earned money to any financial institution. This particular Credit Union has…read morehorrible customer service. Never a good business practice to talk over customers to "banksplain". Understand that with this CU, they will aggressively seek your money for CDs and other investment vehicles and at the end of your term (26 months in my case) you will be notified (by mail, in 8 pt font) that you have 10 days to renew, switch, transfer, or withdraw your money. Understand that 10 days is NOT business days and does not consider holidays (New Years Day). Ok fine. Your money will be rolled into another CD. If you call 7 business days (11 calendar days) sorry, you will be penalized HEAVILY (nearly $800 in my case). You have no one to speak to that will listen to your grievance including 3 receptionist/tellers. When you ask to speak to Megan (the "manager") you will leave 3 voice messages and she still will not call you. You will have to keep calling until they get frustrated enough to take your call. The customer is NOT always right, but should be listened to and taken seriously. Especially when money is involved. DO NOT TRUST Northern Colorado CU with your money.

I have been here several times and not really had a problem ever until today. I honestly was…read moreshocked at the poor customer service given to me by Megan. She not only wasted my time but she really was rude. She could have handled the situation way more professional yet made a huge deal in explaining why she needed to contact my credit union ( sister's with this one ), instead of just contacting them. I was only trying to deposit checks into My account, She acted as if I was lying about My account , instead of just taking care of business. Mike Arbuckle took care of business in a professional manner. I did finally get to deposit my 2 checks into my account. Thanks to his professionalism. I forsure will not be coming back after the way Megan treated Me. She was rude, wasted too much time and She is very unprofessional. I was getting my account number , I had called my credit union and was on hold.. She said they had to call -as if I was not trustworthy! When I asked her what her name was She didn't want to give it to me. I stood there till she told me her name. All I can figure after this experience is she must be guilty of something treating a long standing good credit, loyal customer this way. Maybe she is untrustworthy. This credit union is a sister to my credit union. I will look for another sister credit union in Colorado to do business with while I'm in Colorado from now on.

I am a big fan of credit unions and Security Service is one of the best I've dealt with. When we…read moremade the offer on our new home in Greeley in 2016, we lived out of state and were not members of this credit union. Because we were out-of-state buyers, the seller wanted a cashier's check for the earnest deposit immediately. We went to Security Service because they were the closest credit union to the house we wanted to buy. They went out of their way to get us the cashier's check we needed and even waived the fees for doing so. Recently, we had to make some major repairs to the property and needed to finance the work. Security Service to the rescue once again! They took the time to listen to our needs and found a program that would be the best fit for us. They even approved us instantly for the loan. I can't say enough good things about this credit union.

From the owner: We're here for you--our members. That's why since 1956, we've created financial solutions for…read moretoday's needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage--even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

I've never had such an unnecessarily difficult experience over something so basic. I attempted to…read moredeposit a check made out to me that I properly signed over to my mother ("pay to the order of") into *her* account. This was a **deposit**, not a request to cash the check. I am also a beneficiary on her account. The supervisor, Tanya, immediately shut it down with "this isn't a check-cashing service," which showed a clear lack of understanding of what was actually being requested. Another employee later processed the deposit without issue, proving it was possible all along. After we simply called to get the supervisor's name for reference, I was contacted and told to come back to the branch to pick up the check because Tanya decided to reverse the transaction. That level of pettiness and inconsistency is unacceptable. My family has banked here for years without problems, yet this interaction was rude, dismissive, and unprofessional. We took the same check to my mother's other bank and completed the deposit in under two minutes. The contrast in competence and customer service was night and day. If this branch wants to keep long-term customers, they need to seriously address how situations like this are handled.

For 2 years I asked to make my auto loan payment with about an extra $60 each time to principle…read more When I show up the next month and payment is less than normal or I know I have a late fee, but they say don't worry we took it out of what you over paid last time. NO. I made principle payments, it doesn't work like that. I've talked to no less than 5 different people about this in person, as well as gotten into 3 frustrated discussions with the teller manager. The best they could offer is talk to the loan department. How about no, how about you send your colleague an email and inquire as to why you may have an upset customer. That's not their job though, apparently. These people are either incompetent or malicious. I refinanced elsewhere, got a 1.5% better interest rate, and now when I make my payments, there's an extra field in the app for principal only payments. That's all I wanted.

Tue 12/23/25 2:15 pm…read more I don't bank locally, however my credit union is part of the shared branch credit union partnership. I took out $100 (five $20 bills) from the Canvas Credit Union ATM. I went inside to request a $100 Bill for a Christmas gift. I informed the attendee / staff member I belong to my credit union and it is part of Shared Branching, she refused twice to exchange five $20 bills for a $100 Bill. She was rude and appeared as I was inconveniencing her. I was quite surprised since when I first moved to Colorado, Canvas staff was extremely helpful in getting me a cashier's check (Shared Branching) for my apartment. Turns out I went to Northern Colorado CU, where they are kind and respectful. Best of luck with this staff member

Bad experience with banker jose Didn't want to deposit a…read morestate check issued to my wife and I, because she was not on the account. We were both present and signed the check in front of him.

I just switched my personal and business accounts over to Flatirons Bank after being with one of…read morethe big banks for years. What a huge difference it makes banking locally! Feeling part of a community is important to me, and I always disliked the coldness of big banks. They never got to know me as a person, they knew nothing about my business vision, and didn't care to ask. The wonderful people at Flatirons Bank will make you feel welcome in a way that only a small community bank can. It's easy to contact them when you need something, things get resolved immediately, and they truly care about you. Their products and services are fantastic as well! There's nothing I dislike about this bank. If you can't say that about your bank, it's time for you to switch, too! :)

From the first moment I walked through the door of this branch, I have received exactly the service…read moreand support that I have needed for my business checking. The personal service and the technological tools are all in place to make banking a pleasurable and easeful experience. It truly feels like a way of working within the community and avoiding the bureaucratic entanglements of bigger banks. It is a great relief to be able to keep my money local and still have all access to all the tools of modern banking. I do much of my banking through their easy to use app, but visit the branch on the regs for that good ole community feel.

Great new location, easy to access with friendly staff. I felt comfortable asking banking questions…read moreand did not feel rushed. Highly recommend!

From the owner: Foothills Credit Union is a not-for-profit full service financial institution. We are a community…read morebased and Member owned, and have been serving Colorado communities for over 79 years! Because we are not-for-profit we can offer you lower rates on loans and higher dividend rates on investment accounts compared to what you would find at your typical financial institution. We are able to help on everything from savings, checking, loans, home loans, investments accounts, business accounts, and much more!