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    Weld Community Credit Union

    3.2 (9 reviews)
    Closed 9:00 am - 5:30 pm

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    Services - Weld Community Credit Union

    Auto loan

    Mortgage services

    Personal banking

    2 More Services

    Personal loan

    Student loan

    Weld Community Credit Union Photos

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    4 months ago

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    1 month ago

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    2 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    Ask the Community - Weld Community Credit Union

    Northern Colorado Credit Union

    Northern Colorado Credit Union

    (4 reviews)

    You are trusting hard earned money to any financial institution. This particular Credit Union has…read morehorrible customer service. Never a good business practice to talk over customers to "banksplain". Understand that with this CU, they will aggressively seek your money for CDs and other investment vehicles and at the end of your term (26 months in my case) you will be notified (by mail, in 8 pt font) that you have 10 days to renew, switch, transfer, or withdraw your money. Understand that 10 days is NOT business days and does not consider holidays (New Years Day). Ok fine. Your money will be rolled into another CD. If you call 7 business days (11 calendar days) sorry, you will be penalized HEAVILY (nearly $800 in my case). You have no one to speak to that will listen to your grievance including 3 receptionist/tellers. When you ask to speak to Megan (the "manager") you will leave 3 voice messages and she still will not call you. You will have to keep calling until they get frustrated enough to take your call. The customer is NOT always right, but should be listened to and taken seriously. Especially when money is involved. DO NOT TRUST Northern Colorado CU with your money.

    I have been here several times and not really had a problem ever until today. I honestly was…read moreshocked at the poor customer service given to me by Megan. She not only wasted my time but she really was rude. She could have handled the situation way more professional yet made a huge deal in explaining why she needed to contact my credit union ( sister's with this one ), instead of just contacting them. I was only trying to deposit checks into My account, She acted as if I was lying about My account , instead of just taking care of business. Mike Arbuckle took care of business in a professional manner. I did finally get to deposit my 2 checks into my account. Thanks to his professionalism. I forsure will not be coming back after the way Megan treated Me. She was rude, wasted too much time and She is very unprofessional. I was getting my account number , I had called my credit union and was on hold.. She said they had to call -as if I was not trustworthy! When I asked her what her name was She didn't want to give it to me. I stood there till she told me her name. All I can figure after this experience is she must be guilty of something treating a long standing good credit, loyal customer this way. Maybe she is untrustworthy. This credit union is a sister to my credit union. I will look for another sister credit union in Colorado to do business with while I'm in Colorado from now on.

    Weld Community Credit Union - banks - Updated May 2026

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