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    Chase Bank

    4.5 (2 reviews)
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    Updated over 3 months ago

    Services - Chase Bank

    Personal banking

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    4 months ago

    Only one in town. Kinda a bummer but grateful to have a Chase location in town. So many banks and credit unions in town.

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    8 years ago

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    Ask the Community - Chase Bank

    Northern Colorado Credit Union

    Northern Colorado Credit Union

    (4 reviews)

    You are trusting hard earned money to any financial institution. This particular Credit Union has…read morehorrible customer service. Never a good business practice to talk over customers to "banksplain". Understand that with this CU, they will aggressively seek your money for CDs and other investment vehicles and at the end of your term (26 months in my case) you will be notified (by mail, in 8 pt font) that you have 10 days to renew, switch, transfer, or withdraw your money. Understand that 10 days is NOT business days and does not consider holidays (New Years Day). Ok fine. Your money will be rolled into another CD. If you call 7 business days (11 calendar days) sorry, you will be penalized HEAVILY (nearly $800 in my case). You have no one to speak to that will listen to your grievance including 3 receptionist/tellers. When you ask to speak to Megan (the "manager") you will leave 3 voice messages and she still will not call you. You will have to keep calling until they get frustrated enough to take your call. The customer is NOT always right, but should be listened to and taken seriously. Especially when money is involved. DO NOT TRUST Northern Colorado CU with your money.

    I have been here several times and not really had a problem ever until today. I honestly was…read moreshocked at the poor customer service given to me by Megan. She not only wasted my time but she really was rude. She could have handled the situation way more professional yet made a huge deal in explaining why she needed to contact my credit union ( sister's with this one ), instead of just contacting them. I was only trying to deposit checks into My account, She acted as if I was lying about My account , instead of just taking care of business. Mike Arbuckle took care of business in a professional manner. I did finally get to deposit my 2 checks into my account. Thanks to his professionalism. I forsure will not be coming back after the way Megan treated Me. She was rude, wasted too much time and She is very unprofessional. I was getting my account number , I had called my credit union and was on hold.. She said they had to call -as if I was not trustworthy! When I asked her what her name was She didn't want to give it to me. I stood there till she told me her name. All I can figure after this experience is she must be guilty of something treating a long standing good credit, loyal customer this way. Maybe she is untrustworthy. This credit union is a sister to my credit union. I will look for another sister credit union in Colorado to do business with while I'm in Colorado from now on.

    Weld Community Credit Union - We wear pink on Wednesdays to honor our cancer survivors.

    Weld Community Credit Union

    (9 reviews)

    I've never had such an unnecessarily difficult experience over something so basic. I attempted to…read moredeposit a check made out to me that I properly signed over to my mother ("pay to the order of") into *her* account. This was a **deposit**, not a request to cash the check. I am also a beneficiary on her account. The supervisor, Tanya, immediately shut it down with "this isn't a check-cashing service," which showed a clear lack of understanding of what was actually being requested. Another employee later processed the deposit without issue, proving it was possible all along. After we simply called to get the supervisor's name for reference, I was contacted and told to come back to the branch to pick up the check because Tanya decided to reverse the transaction. That level of pettiness and inconsistency is unacceptable. My family has banked here for years without problems, yet this interaction was rude, dismissive, and unprofessional. We took the same check to my mother's other bank and completed the deposit in under two minutes. The contrast in competence and customer service was night and day. If this branch wants to keep long-term customers, they need to seriously address how situations like this are handled.

    For 2 years I asked to make my auto loan payment with about an extra $60 each time to principle…read more When I show up the next month and payment is less than normal or I know I have a late fee, but they say don't worry we took it out of what you over paid last time. NO. I made principle payments, it doesn't work like that. I've talked to no less than 5 different people about this in person, as well as gotten into 3 frustrated discussions with the teller manager. The best they could offer is talk to the loan department. How about no, how about you send your colleague an email and inquire as to why you may have an upset customer. That's not their job though, apparently. These people are either incompetent or malicious. I refinanced elsewhere, got a 1.5% better interest rate, and now when I make my payments, there's an extra field in the app for principal only payments. That's all I wanted.

    Chase Bank - banks - Updated May 2026

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