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First Advantage Branch of First National Bank

4.0 (1 review)
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Updated a few days ago

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Personal banking

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9 years ago

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Elevations Credit Union

Elevations Credit Union

(15 reviews)

Definitely grateful for Elevations. They've been nothing but the best with everything. Never had…read moredirect deposit holds, minimum check holds when over certain amounts as expected, great service anytime I've needed them. Thousand times better than any banks I've used prior.

I am extremely disappointed with Elevation Credit Union…read more My vehicle was repossessed yesterday, and I made a good-faith effort to immediately pay my past-due payments. Instead of working with me or offering any reasonable solution, they refused to accept my late payments and demanded the full balance -- something that is simply impossible given today's economic conditions. On top of that, communication has been very poor. Many times the bank is closed, understaffed, or does not have proper personnel available to assist customers. It is very difficult to get clear answers or timely help when you need it the most. Right now, many financial institutions are working with their customers and offering options during these difficult times. Unfortunately, that was not my experience here. I was willing and ready to resolve my account, but no opportunity was given. I expected better customer service, communication, and understanding from a credit union that claims to support its members. I would not recommend this institution or do business with them based on my experience. I will also be supporting upcoming laws in the State of Colorado that aim to bring more fairness and accountability to repossession practices, as situations like this highlight the need for better consumer protections. I hope they improve how they treat customers facing temporary hardship, because situations like this only make things worse for people trying to do the right thing.

First Advantage Branch of First National Bank - banks - Updated October 2026

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