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First Advantage Branch of First National Bank

4.0 (1 review)
Closed • 9:00 am - 5:00 pm
Updated 2 weeks ago

Services - First Advantage Branch of First National Bank

Personal banking

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9 years ago

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Elevations Credit Union

Elevations Credit Union

(15 reviews)

Definitely grateful for Elevations. They've been nothing but the best with everything. Never had…read moredirect deposit holds, minimum check holds when over certain amounts as expected, great service anytime I've needed them. Thousand times better than any banks I've used prior.

I am extremely disappointed with Elevation Credit Union…read more My vehicle was repossessed yesterday, and I made a good-faith effort to immediately pay my past-due payments. Instead of working with me or offering any reasonable solution, they refused to accept my late payments and demanded the full balance -- something that is simply impossible given today's economic conditions. On top of that, communication has been very poor. Many times the bank is closed, understaffed, or does not have proper personnel available to assist customers. It is very difficult to get clear answers or timely help when you need it the most. Right now, many financial institutions are working with their customers and offering options during these difficult times. Unfortunately, that was not my experience here. I was willing and ready to resolve my account, but no opportunity was given. I expected better customer service, communication, and understanding from a credit union that claims to support its members. I would not recommend this institution or do business with them based on my experience. I will also be supporting upcoming laws in the State of Colorado that aim to bring more fairness and accountability to repossession practices, as situations like this highlight the need for better consumer protections. I hope they improve how they treat customers facing temporary hardship, because situations like this only make things worse for people trying to do the right thing.

Wells Fargo Bank

Wells Fargo Bank

(10 reviews)

This is a new bank?…read more I say that in surprise because Centerra is a newish shopping center so this has to be a newer bank. Yet again, there were 6 drive-up deposit lanes and one lowly ATM on the far outside of the canopy. At least this was a newer ATM and actually didn't try to eat my card this time (unlike the other location in Loveland). I haven't been inside but could we please get more than 1 ATM at most Wells Fargo's in Colorado in the drive up. This is getting ridiculous and I feel like I am living in a 70s time warp. Access is not the most convenient from US 34 because despite being right there on the corner you must go down the side street then make a right and come all the way back and go around the building, etc. Overall, a solid 3 star experience. Woo hoo!

We had an initial appointment at Wells Fargo to set up accounts, and our banker, Perla, stopped in…read morethe middle of doing this, saying we had to schedule an additional appointment to finish. We expressed that we took off work for the appointment, but because it was her lunch break she left us in the middle of this. Then, we experienced fraud, with all of our accounts drained. We took off work midday to make the appointment, and Perla walks in late, strolling in. She comes and says she's ready for us 10 min late with zero apology. Then, when we finally get to sit down, she's finishing up the work from a previous customer. The customer service is a complete disaster, and I would not encourage anyone to bank here. We thought due to fraud, we'd have some sense of urgency and sympathy, but were met with nothing. We don't have a single good thing to say about Wells Fargo.

First Advantage Branch of First National Bank - banks - Updated October 2026

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