This bank is just not good, their websites and online banking feature is mediocre and extremely…read morelimited at best. Customer service has been less than helpful on numerous occasions. I also continue to struggle with features such as Zelle, as other banks are extremely hesitant to send money to this bank. It is nearly impossible to send or receive money through Zelle. I have also had issues with this bank while trying to make purchases as they do not call to verify a purchases they deem suspicious. I would not recommend this bank to anyone, if I could give it less than one star I would.

very great bank been with them for over 20 years there products are great with friendly peopleread more

everybody here has been so instrumental and help me pay up pay off my condo and they're wonderful…read morewith people with disabilities considering my brain cancer and now I gave them some things to help them clean their cars because I am working Coco MX this weekend

They will make you sit there for over an hour for letters THEY SENT YOU, not knowing how to deal…read morewith it. Simple things, they have to call a million numbers. They have to call the help lines constantly and wait like you'd have to do on your own and can't give you proper answers. Nothing is easy. Won't properly honor personal representative paperwork for probate because their main headquarters is in a different state. Nobody knows what they're doing and you end up spending your day in there anytime you need something that isn't a simple deposit or withdrawal. Would not recommend.

Highly professional organization with staff that is knowledgeable,helpful and efficient…read more Have had occasion to conduct personal business over the internet and in person with your company. All interaction was very professional. Can not imagine a finer business organzation. Bruce Kendall, Fort Collins, Colorado. I also used Bank of America services while travelling for work. I moved from Houston Texas to Fort Collins 5 years ago and because of my previous experience with your Bank, your bank here was my first choicee. There I found the same high level of knowldge and servicing and as a consequence opened my account here. On occasion I am asked about banking here, and I reply that I give your bank high marks for efficiencey and professional interaction with your employees. Thank you .

Every thing went well from the gentleman in the lobby who directed me to the appropriate window. To…read morethe teller who handled my transaction friendly and efficiently.

I have been banking with Home State Bank since I turned 18 and I am now 28 and I can't really say…read moreI've ever had a bad experience (well, a couple of times there were some issues, but, reflecting on the past now it was pretty much my own fault). Anyhow, this particular location is my favorite and most frequented branch (the one on Shields street). I love all of the bank tellers there, however, Ashley is super fast and accurate (definitely the fastest money counter in the world) and she is very nice, friendly and good looking (I know, this isn't a beauty contest), but anyways... recently, I came in and my money in my box was all disorganized (I guess it was sliding around in my trunk and got all out of order) and she still somehow managed to get me in and out of there in no more than 5 minutes total (that's an estimate), it was $802 deposit of pretty much dollar bills with few $5's and 10'$ thrown in the mix (and maybe 2 or 3 $20's)... anyways... I hope to see her get promoted to manager or whatever comes next. The other girls there are also very great at what they do too, just not quite at Ashley's level, but VERY close. Anyway, thanks Home State!

Evil company. I want my account closed and my money and they wont do it. They said no. cant…read moretransfer money out of account cause they will say it is fraud. cant use debit card cause they will say it is fraud. When i talked to so called customer service. I was on they phone for over an hour, talked to ten people. The last person hung up on me. Good luck getting someone that can make decisions. They are treating this like a game. Just an evil company. Avoid at all cost.

After making a 9:30 am appointment with a specific named manager, I was kept waiting for over 15…read moreminutes as I watched all management personnel in their offices with no clients. The manager I was supposed to meet with was in the phone and never surfaced to explain or give an ETA for our scheduled meeting. I was shuffled to someone else after I explained I had another meeting 20 minutes away at 10:30. Ironically, when I explained to this person that I was trying to decide which bank to coordinate my funds in, her first response was that the way Chase was superior was in its customer service. Every time I go into this huge bank on College, there is hardly anyone there except the kind tellers, and on occasion I have been told that no management is there on that particular day! This bank does not want my money.

Great new location, easy to access with friendly staff. I felt comfortable asking banking questions…read moreand did not feel rushed. Highly recommend!

From the owner: Foothills Credit Union is a not-for-profit full service financial institution. We are a community…read morebased and Member owned, and have been serving Colorado communities for over 79 years! Because we are not-for-profit we can offer you lower rates on loans and higher dividend rates on investment accounts compared to what you would find at your typical financial institution. We are able to help on everything from savings, checking, loans, home loans, investments accounts, business accounts, and much more!

I have been a member of credit unions all of my life and have had great experiences. This credit…read moreunion has by far exceeded every expectation I have had. The staff members are extremely friendly and go above and beyond to help us every time. Their rates are competitive and fees are minimal (way less than any bank in the area). And the answer to your question is: Yes. Yes you can join without have to be a member of some special club or having to work at some particular business. Membership is open to all who wish to join!

Credit union is OK for the most part. But the Fort Collins branch staff doesn't know anything about…read moresending international wires. I ended up paying $100 for two wire transfers just to get a donation to a charity in Australia. Turned out the regional bank in Australia didn't accept US dollars. And until I talked with someone on the credit union's wire team, I didn't know the credit union could send convert my funds to Australian dollars before sending the wire. Very disappointing experience.

There was nobody who acknowledged me whatsoever. There were three tellers who all saw me and were…read moreeyeing each other and putting their heads down to wait for anyone to call me and assist me. This was going on for some of the other customers in front of me as well. What the hell, people. This is a professional branch. We pay you to smile and get your duties and tasks done professionally. Even the manager was not acknowledging me whatsoever. Finally, a nice young gentleman assisted me and didn't know how to give me voided check. But he assured me he was in training, which made me feel at ease. The transaction was quick and prompt. I do not see myself feeling confident to return to this branch. 1 star more for the bowl of candy, lol.

This has to be the worst bank I have ever used. The employees are perhaps the most incompetent and…read morecareless I have come across in any industry. My first encounter was with Betsy. She does not seem to be interested in doing her job. Expect her to make many typos and mistakes and then ask you to sign the form anyways, after you have pointed them out. No I will not sign a form that is incorrect lololol. Another employee proclaimed "wow where did you get all of that money" while I was making a deposit. Umm you work at a bank, I assume people deposit money here. I am not sure where they get these folks from, but in my circle it is NOT socially acceptable to comment or inquire as to ones financial status. These people should be working at the McDonald's down the street.

This bank is the best we've ever used and we've been around! Friendly, service oriented and quick…read moreto please. Have used this bank for many different types of transactions and our experience has always been very positive. Never worked with nicer more customer friendly people. Our best banking experience in ft Collins!!

This is hands down the greatest bank I have ever dealt with. They have a plethora of services to…read moreoffer but as stated before, the best thing is the employees. They greet you by name every time you come in. They call you to make sure everything is going ok. They call you if there is a problem with your account. The personalized service you receive there is extraordinary.

The people at this bank are quite rude!! The teller I spoke…read morewith was fine. But the loan officer was extremely arrogant and in helpful. I will not do business with this branch. I have been with us bank for more than 20 years. Customer service on the phone is great But in person this branch needs some work!!

Manager Brian- is rude and interrupts if you are trying to speak. This bank has lost $150 from a…read morecheck I deposited due to a "hold" which they wont undo, even though the check is from a loan agency. If you are going to bank with US Bank, stay clear of manager Brian.