I took my explorer here for an oil change and dropped it off at 11 AM for a 1 PM appointment. I was…read morea bit skeptical as when I walked in to drop it off two of the service advisors were busy on phone calls and asked me just a moment, and they would be with me which is fine, and I get they get busy as well. It just seemed like they were buried under a ton of work and short staffed. After not receiving a call and it being nearly 6 PM, I called the service department to check the status and was told they were just about to call me. Right. So I went to pick up my car, I was told by the service advisor of the recommendations. I was told over the phone, except I wasn't given any recommendations over the phone, and the conversation never happened. Nonetheless, I looked over the recommendations and they were laughable to say the least. One of the recommendations was a cabin filter and an engine air filter. The interesting part about this is I had already changed both of these filters the day before the appointment. Another recommendation was a transmission fluid exchange, based on mileage, even though it was changed and it was before the 30,000 miles required for another change. I Checked and the fluid was still red, so they didn't check it to begin with. They also recommended a DeCarb Kit due to the mileage. Again, under 81K. Once I arrived home, after noticing the steering wheel and grease all over it, I noticed a very sloppy oil job with oil smudged on the bottom oil pan. I cannot recommend this dealership for service and it's time to either for me to save my money and do my own service or take it to a good mechanic shop you I can trust.

We drove three hours each way (six hours round trip) to look at a vehicle after speaking with John…read more Before we even saw the vehicle, we felt pressured into having our credit checked, which was frustrating since we hadn't decided whether we even wanted to purchase it yet. When we arrived, John wasn't there as expected and had handed us off to Ryan. Ryan also wasn't available, so we ended up working with Rylan instead. Rylan was by far the highlight of our experience. He was friendly, easygoing, professional, and provided excellent customer service. Unfortunately, the vehicle itself was not as advertised. We had been told it had leather seats and power-adjustable seats, but it actually had cloth seats and manual seats. When we opened the rear hatch, the rear defroster connector had come completely detached. The tires were also extremely worn, with tread that was nearly gone despite the vehicle having around 43,000 miles. We were told the tires were "fine," but based on their condition, they would need to be replaced very soon, which is a significant added expense. When we spoke with Mo about our concerns, the experience became even more disappointing. After asking why we weren't interested in purchasing the vehicle, we explained that it wasn't what had been represented, the tires needed replacement, and the interior road noise was much louder than expected. Rather than listening to our concerns, he dismissed them. He insisted that all vehicles of that model were loud inside, even after we explained that we had just driven a newer model with the updated roof design that addressed the known wind noise and leak issues. He also continued to insist the tires were acceptable despite their obvious wear. His attitude was dismissive, rude, and unprofessional throughout the conversation. Instead of addressing our concerns or trying to resolve them, he argued with us and made us feel as though our concerns were invalid. Once we confirmed we weren't interested in purchasing the vehicle, he simply walked away without thanking us for coming in or attempting to make the situation right. Our $1,000 deposit was refunded, but that was another part of the process we felt pressured into from the beginning. The one positive from our experience was Rylan, who treated us with respect and was genuinely helpful. Unfortunately, the inaccurate vehicle description, pressure during the buying process, and poor handling of our concerns by management left us disappointed. After driving six hours round trip, we expected the vehicle and the customer experience to match what had been promised. I rarely leave negative reviews, but I do believe other potential buyers should know what to expect. Transparency, accurate vehicle descriptions, and respectful customer service go a long way, and unfortunately, that was not our experience. Mo sucks.

Beware of Ghent Cadillac - The Ultimate Bait-and-Switch Dealership! Rico Palominor, the sales guy…read morewill lie to your face and get backed by the worst Sales Manager you've ever had the misfortune of dealing with! She won't call you, she'll EMAIL you, she can't handle difficult conversations, ridiculous! Rico does the mature thing and just hangs up on you. RUN! If you're looking for a dealership that will smile while they take advantage of you, look no further than Ghent Cadillac. My experience with them has been nothing short of a nightmare, and I'm calling on everyone who has been wronged by this dealership to stand up, speak out, and hold them accountable! Here's what happened: * Deceptive Advertising: The car I purchased looked NOTHING like the pictures online, despite my meticulous review beforehand. The paint job on the vehicle was a disaster--two different colors on the hood, spots everywhere--and they tried to hide it by having me inspect the car at night. * Shady Sales Tactics: The salesperson, Rico Palominor, lied throughout the entire transaction. When I confronted him about the paint issues the next day, he claimed he "didn't see it." A flat-out lie. Rico, karma is coming for you. * Fake Inspection Reports: Ghent provided a report claiming the brakes were good and all the headlights were working. Within a week, I had to replace the brakes and have the rotors machined. The headlights were also malfunctioning. THEY DO NOT stand by their own reports, and this is fraudulent and illegal. * Unprofessional Staff: When I brought these issues up, Rico hung up on me. The Sales Manager, Jessica Zumbrun, was just as bad--hiding behind emails and refusing to take accountability. She didn't even have the professionalism to address my concerns properly. This Dealership Needs to Be Held Accountable Ghent Cadillac's unethical practices are not just infuriating--they're illegal. Selling cars with undisclosed damage and falsified reports is a direct violation of consumer protection laws. I'm calling on everyone who has been deceived by Ghent Cadillac to stand up, speak out, and report them. Together, we can make a difference and stop them from taking advantage of others. Here's What You Can Do: 1. Report Them to Authorities * Better Business Bureau (BBB): File a complaint at BBB.org. * Federal Trade Commission (FTC): Report deceptive practices at reportfraud.ftc.gov. * State Attorney General: File a complaint with your state's consumer protection division. 2. Leave Reviews Everywhere Let others know about Ghent Cadillac's unethical practices by leaving reviews on these platforms: * Google Reviews: Search for Ghent Cadillac and click "Write a Review." (Notice they don't allow reviews? Suspicious, isn't it?) * Yelp: Search for the dealership, log in, and share your experience. * Cars.com, DealerRater, Edmunds, CarGurus: These platforms are trusted by car buyers and are the perfect place to warn others. * Reddit: Use forums like r/cars or r/askcarsales to share your story. * Nextdoor: Warn your local community about Ghent Cadillac's practices. 3. Contact Cadillac Corporate File a complaint with Cadillac or General Motors about how this dealership is damaging their brand. Manufacturers care about their reputation and can take action against bad dealerships. Join Me in Taking Action I'm not just warning others--I'm reporting this dealership to every authority possible. If you've been wronged by Ghent Cadillac, don't stay silent. Speak up and make sure they are held accountable for their actions. This dealership thrives on deception, but together, we can expose the truth. Avoid Ghent Cadillac at all costs, and let's make sure no one else falls victim to their shady practices. Update: Took my car to a great dealership and guess what.... The Transmission that Ghent said was great just went out. These guys are shady.... Don't walk, run!

Sent me oil change deal, when I scheduled and went in they said that they would not honor, tried to…read morecharge extra $60. This is the 2nd time they have pulled this. False advertising and they should be held accountable. Will never give this establishment any more of my business

I am a big fan of credit unions and Security Service is one of the best I've dealt with. When we…read moremade the offer on our new home in Greeley in 2016, we lived out of state and were not members of this credit union. Because we were out-of-state buyers, the seller wanted a cashier's check for the earnest deposit immediately. We went to Security Service because they were the closest credit union to the house we wanted to buy. They went out of their way to get us the cashier's check we needed and even waived the fees for doing so. Recently, we had to make some major repairs to the property and needed to finance the work. Security Service to the rescue once again! They took the time to listen to our needs and found a program that would be the best fit for us. They even approved us instantly for the loan. I can't say enough good things about this credit union.

From the owner: We're here for you--our members. That's why since 1956, we've created financial solutions for…read moretoday's needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage--even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

I went into ace and got the best service from Christine Martinez…read more she gets a five star from me!

From the owner: Installment Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

We got married and wanted a bank we could share. I searched for months on which back I wanted us to…read moreuse. 1st bank was running a special and they had great reviews. We decided to go in and speak to a bank employee. They had free coffee and donuts. The customer service was amazing and we left feeling good about our decision. So far we have had nothing but a good experience.

The first farmbank is like a home away from home and the banking environment is nothing but…read moresuperb.talk of the customers service agents they're the best

From the owner: At First FarmBank, we're here to help you with all of your banking needs and services. First Farm…read moreBank is a locally-owned and operated community bank in Northeast Colorado where the highest level of customer service and integrity always come first. It's easy to bank locally with two locations in Greeley, and locations in Yuma and Sterling. Stop by one of our locations for a friendly smile and exceptional personal service, or download our app and bank on the go with your mobile device. Give us a call or visit our website for more information.

I got in a financial bind and once again carhop was nice and helped me out.I was super stressed…read moreout, But they helped me work everything out. THANK You. You guys are awesome. My Day just got better. Hope you have an awesome day!!!! I am glad I purchased my second car with you Guys.

Do not buy a car from CarHop. I know sometimes people are desperate for a vehicle, but I want to…read moreshare my experience. We bought a car, and right after the 7-day return policy ended, the car completely broke down. I understand it's a used car, but a vehicle should last longer than a month. Just wanted to warn others before making the same mistake.

The young woman who welcomed us was very friendly and helpful, but that's where it ended. This is…read morethe second time I have taken my electric car into Mike Shaw service and the second time I've been extremely disappointed. And, they still asked me if I wanted an oil change! It was just a 20,000 mile check up and all they have to do is rotate tires. It took 2 1/2 hours plus. At least they have a good coffee machine so waiting was OK. When I brought the car home the lights are still on saying check for maintenance. I called them three times and they never returned my call. I finally got help from my group on Facebook. Service is unresponsive and ignores their customers once they have them in the waiting room. It's been five days now and still no call so I'm thankful for the Facebook group for walking me through the instructions.

Reviewed their online inventory. Found a great used car. Called and asked for more info. NO…read moreresponse. Called back and spoke with a gentlemen twice and a third time to confirm the truck was on the lot. He confirmed. called my wife and told her to meet me at the dealership on our lunch. we got there, stood in front of the receiptionist for 10 mins while she ignored us. Finally someone came and asked if we had been helped. He went and found another gentlemen to help us. This is nearing 25 mins of standing. The two approached us to tell us the vehicle we had been told was there was not and blamed it on their "online team". Then asked us to look at their other overpriced vehicles after we had asked if their online inventory was accurate. Beware. Looks nice and professional from afar and just another sleazy car dealership upclose.