These guys are great. Very knowledgeable and listen to you. They did an upgrade to my old Colnago last summer and tuned up my gf's bike recently. Best quality bike shop in Bend. read more

Walked in to rent two bikes for a first time Mtn biking experience in Bend.Very good customer service. However when my daughter asked about the rock hard seat made more for a racer road bike, the man causally said that what they have for, "floor models" after 4 hours we headed back walking 1/3 of the way, jeezus never been so in pain on my Ischium. Both of us ! When we returned the bikes a day early cause we wanted to get rid of them. They asked how it was and I said yes it was a beautiful day and a great ride but we only enjoyed half of it.. he didn't remark and we were on our way. Wouldn't come to this bike rental again unless I had my own seat with me ready to go or my own bike and I was just going for repairs. I'm gonna spend the rest of my short vacation hobbling around with bruised bones. read more

Amazing store inside an old church! Picked up small parts on a vintage road bike build. read more

Silas helped me out and took the time to explain to me the mechanics of what was wrong with my bike.

Awesome place and people, top shelf supplies and service! Have had a couple tunes there, it's awesome, baby!

Superior customer service that large box stores just don't offer. Todd handled a bike return situation with grace. Exemplary small business!

We were in the area and had two flats with none of our tools. Since this was the fourth flat on one bike we wanted to switch to tubeless and WebCyclery got us in and out in no time and the cost was super reasonable. read more

I needed to have my bike shipped from Bend. The box was damaged upon arrival and I was worried. But the packing job done by their mechanic, Julia had done such an awesome job the bike was in Perfect condition. If she took that much time to carefully prepare the bike for shipping there is no doubt her attention to detail in dialing in your ride will be top shelf. Thanks Julia! read more

These guys are experts! Mechanical work is absolutely thorough. I am an experienced cyclist, but I've learned a lot from them.

I can't begin to explain how helpful Ross has been when ordering my new bike. Unfortunately for me, street trials riding is not very popular where I live so I had to find another bike store who was a distributor for inspired bikes. I found webcyclery via the inspired website and placed an order. Ross emailed me immediately after placing the order for a Skye V2 confirming everything. Then I decided to upgrade and he changed the order to the Skye Team V3 for me right away, then he also helped me find the upgraded brakes I wanted and is installing them on the bike for me too! What awesome service! They definitely take care of their customers and keep them in the loop. I am very pleased with this company and their response time to emails is A+!!! I will absolutely purchase all my future spare parts through this company from now on. I wish these guys were my local bike store. :p Thanks for being awesome! I'm looking forward to riding this new bike. :) read more

WebCyclery & WebSkis - The bike they are helping me build. Danny Macaskills Skye. - Bikes Near Me - Bend, Oregon

These guys were great! Gave me options and fixed my bike so I could get back on the trail the same day. New space is cool too.

Amazing crew at Web! This is my shop for both Nordic skiing and cycling - they are experts in each sport, and great to talk shop with. I highly recommend WebCyclery aka WebSki for anything from a bike fit and maintenance, to hot box ski waxing and picking up some quality gear. read more

Friendly staff and top notch service. My wife and I only had one day in town to get some repairs done on our MTB vacation. I was just hoping to get the parts we needed and do reports at the hotel. Instead, mechanic Zach and the other staff treated us like long time customers, threw the bike in the work stand and took care of us on the spot, searched some small parts needed and offered us a couple of options without trying to upsell us. Exactly the kind of service that wins customers but can be rare to find. Highly recommended. read more

WebCyclery has been a part of my life since the day I met my husband. He is visiting their website on a weekly basis. I have also been to Bend Oregon many times and did not realize they were located here until I ordered my husbands birthday present. If you want the latest in trials DVD's, apparel and gear you do not need to look any further than here. I bought my husband the latest DVD from Ryan Leech. He is an amazing trials bike rider. You show this video to some supple minded kid and it may just change their whole idea of riding a bike. This is a great company and they even hand write a little thank you note with your purchase. I love stuff like that. read more

Easily the best experience i have ever had shopping online. I have ordered everything from lubricants and small parts to complete bikes from these guys and their service is spectacular. Two of the times I ordered from them I quickly received an email stating that they could save me some money and still get the items to be on the quoted delivery date by changing the shipping options, and asking me if it was OK to do so. Both times I said yes. Both times I got an immediate refund for the difference in shipping and the items arrived on time. Some vendors would just go ahead and pocket the difference and never let you know they had changed the shipping. They sell great products, are very knowledgeable, and most importantly they are honest and very communicative... an extremely rare combination for an online shop. If you want good parts at a fair price with great customer service, look no further than webcyclery. read more

We had a great experience with this shop. 1) They rent top of the line bikes. I came in from out of town with time for one ride in Bend and found them renting my dream bike: Niner Jet 9. 2) Their rental bikes are clean, tuned, and the suspension dialed in for my body weight. It rode like a dream. Saving my pennies... I might go back just to buy from them. 3) Super friendly, patient, and accommodating. Helped me select a ride. Set me up with map,etc... Good guys, nice shop, good business. read more

Want to send a huge shout out to these guys! We had a warranty situation with Sram Parts on a bike that we did not purchase from them and they handled the warranty exchange for free for us... it's these little acts of service that speak volumes about the integrity of a business and the dedication of their employees...kudos and many thanks to them. read more

These guys really go the extra mile to help you out. They provided outstanding help for my trip to race in the USAC National Championships. I would highly recommend them read more

I am in from out of state for the masters cycling road national championships. When I first arrived into town I looked up local shops and found WebCyclery sponsors one of the local teams, and they have good Yelp reviews. I went in earlier in the week looking for some specific cold/wet riding gear. They didn't have what I needed but they were super helpful in suggesting where I might find what I was looking for. They proceeded to show me a website they rely on for local weather and gave me a complete tutorial on the site. A few days later I am out for a ride as a pre race tune up and my front derailleur is rubbing. I spend about an hour trying to figure it out myself. I ride into WebCyclery. They stop what they are doing and help me out. They fixed the problem and got it done in 15 minutes. Stellar shop! Excellent customer service. Knowledgable and courteous. I wish they were in my town. The people in Bend are lucky! read more

I hardly ever bother to write reviews but I'm just incredibly impressed with the guys over at WebCyclery.I had to leave one. I've been in a few times to check out what they had in the store and they were always friendly and helpful without being overbearing. I usually do all my own bike repair... except for wheels... and after breaking a spoke the other day I decided to give them a try. Not only was i lucky they had the oddball spoke I needed but I dropped the wheel off late on Friday afternoon and had it back Saturday morning... plus they even cleaned my cassette and gave me some pointers for doing a better job of cleaning my drivetrain. This compared to another shop that replaced a spoke on a different wheel for me and didn't even bother to make sure the bladed spoke was aligned properly. I had heard good things about them before and glad I gave them a try, definitely my go to shop in the future and the one I will recommend others to. read more

I am a local, and they are now my bike shop. Friendly, helpful, knowledgeable, and they work with you if you have budget limits. I was happy after having major work done on my bike, and I could swear my bike was happy. I managed a busy bike repair/sales shop decades ago, so I do a lot of work on my bike myself. When I have to take it into the shop, it means its a major issue and I can only hope its repairable. They spent a fair amount of time discussing the problem and various levels of budget solutions. These folks know what they are talking about, were able to get moderately obscure parts quickly, and saved my bike with major bike mechanic skills. I am sending friends to them with no hesitation of a recommendation. Easy access and easy parking too. read more

I was about to start a 5-day mountain bike trip around central Oregon and desperately wanted to replace the new and functional but extremely loud brake pads my local shop had installed. The friendly and knowledgeable guys at WebCyclery pointed me at another set of pads that never made a squeak or squeal and provided plenty of stopping power. read more

A few months ago I moved to town and wanted to choose a bike shop. Having previously managed shops, raced, I have tended to be picky, opinionated and a perhaps a bit judgmental :). I have found Web Cyclery to be one of the best bike shops I have ever been been too. Everyone has been nice, helpful and great to work with. read more

I am a big fan of Webcyclery. I have only shopped on the webstore, and have had a great experience. They built a custom wheel for me and I picked up some harder-to-find single speed conversion accessories. They are now apart of a few online bike shops that I frequent. They have that bicycle passion! read more

I've always had good experiences here, the staff is very knowledgeable and their mechanics are top-notch. They also do everything they can to get your bike back to you in a timely manner. Some will claim they're expensive, but worse-case you'll pay retail. Yes, you might be able to find parts, etc cheaper on-line and wait 5-7 business days to get them but if you're willing to pay a couple bucks more to ride sooner than later, this is the best place in town for parts and service. read more

I'm partial since I know a few people that work there....but still...great shop and a great group of people

Staff is great. I had some questions about my suspension and they were very knowledgeable. They have a good selection of things in the shop too. read more

Great service and very knowledgeable about bike repairs. I bought a bike from another company, but I was not happy with the set up. I took it to Web and they corrected the problems. Nice guys and very helpful. read more

These guys are awesome. Quality shop, great stock on parts, and friendly staff. They are also huge advocates of the local cycling scene and put on some great events (Chainbreaker XC race for one example). They also have an online store, so if no one else in town has a part you're looking for, it's always worth giving them a shot. Definitely a good spot if you're in the hunt for fat bikes, cyclocross, or trials, but they also stock a wide-variety in road, mountain, and touring. read more

Very helpful shop for both beginners and the more experienced. Little on the spendy side for us beginners but still a great place for good quality equipment. read more

Good guys. I had a bent rear wheel on my low priced bike. They bent it back into shape and got me back on the road for a very inexpensive price. They know their stuff and will treat you fairly. What more can you ask for. They can be a bit busy now that the weather is warming up but that's to be expected. read more

Hands down the best service I've received at a bike shop. I explained how I was from out of town and needed service on my bike promptly. They serviced my bike and suggested adjustments to make my ride more comfortable! read more

As a Bend local for several years I consistently found this shop to be as helpful, knowledgeable, and supportive of my bike and nordic ski needs as possible. They have been a great staff of experts during my entire duration working with them. A couple of years ago I moved out of the area yet still find myself using this store as one of my most trusted bike and nordic ski shops. read more

Great shop, excellent service, super selection and always willing to assist in any way. Great ski shop for the nordic minded person. It is a shop that breeds solid ski and bike STOKE factor. YOU GUYS ROCK. would recommend them to anyone. read more

Friendly employees and great rates. My wife and I rented two street bikes for the day and they were perfect for riding all over town. One of the bikes got a flat tire and we were too far to walk it back so one of the employees drove a new bike tire out to us in a very timely fashion. Would definitely use again next time through Bend read more

I'm older, I don't ride the younger people's trails, I ride easier quieter trails. I also ride an inexpensive bike. This place treated me like I had a many thousand dollar bike. They were unfailingly courteous and supportive. Eric and the rest of the staff I talked to did an excellent and reasonably priced job on repairing my bike, plus recommending and installing better tires. Yes, I just spent almost as much as I did on the bike in the first place. It's a good bike, fits me well, I enjoy riding it. These people were all universally helpful, like I was a VIP. read more

Nordic ski gear - they make sure it's done right the first time. Thanks for the excellent service!

Super helpful and knowledgeable staff. Adam really took the time to help us find the right fit. We left very happy, and will definitely be coming back! read more

These guys can fix, kit up and retrofit your bike any way you like. Great problem solvers and a large variety of gear, apparel etc. Check it out next time your in the market or have a problem. read more

Had them custom build me a gravel grinder (Salsa Carbon Warbird). I spec'd the wrong width handlebars, and just under a year later brought the bike back to them to install narrower bars. This was totally my fault in terms of wanting to go wider than what I had on my other road style bikes. I also pointed out a few issues (one wheel slightly out of true, shifting a bit wonky after I installed a smaller front ring on a 1x system). Expected to pay for the bar, wrap and labor (which I did, but I got an unexpected discount on the bar), expected them to look at the wheel for free (which they did--actually trued both wheels), and expected to pay for the shifting adjustment (which they did for free). They also tweaked a bunch of other stuff, and fixed my dangerous re-arranging of stem spacers. All of this was free, and all of this was both: explained to me in detail, and documented on my very long receipt. I also got some free suggestions, and had a great time BS'ing about a possible fat bike purchase. All delivered with a smile. I can't say enough good things about this shop--they are careful, safety-oriented, detailed, helpful, and have none of the "what, you didn't do two centuries last weekend" attitude. SWEET! read more