These folks REALLY saved me on July 1st: I was staying at Black Butte Ranch for a week, had driven up so we could use our Specialized bikes which we love instead of renting like we did last year: I had a problem with none of my gears shifting even tho my SRAM app said my batteries were good; turns out the brake batteries were dead; Ian and Gary at Project Bike assessed the problem right away and I was on my way in 10 minutes ! Wished e had this shop & these guys in Tucson ; simply AWESOME ending to what started as a bad day !! read more

My BF bought a brand new bike from them and from day one had shifting issues. He kept taking it back and they "adjusted" it for him, only to have the problem continue. Multiple times back, never fixed the problem. The last time they tried to upsell him a whole new drivetrain for $1500. Took it to another shop in town, and they said derailleur was grossly out of alignment and wore out his chain and cassette. So basically PB was gaslighting BF for 2 years saying nothing was wrong when the bike was set up like trash from day one. Obviously they are not competent mechanics or they would have fixed this immediately. Instead they just wanted more parts business by letting him destroy his bike. read more

I needed help with a bike fit and was told to just come in on Tuesday morning to see Cody when I called over the weekend. When I came in and met Cody, I was promptly mansplained and dismissed. If you want to be helped, this is not the place! read more

My daughters dropped post lever broke and I stopped by and Will was able to fix it without replacing the lever. $20 later and her bike was fixed and we were on our way! thanks Will! read more

Bend is a beautiful city. If you're visiting, renting a bike to get in more travel and a different kind of activity is such a fun idea! My boyfriend and I loved doing this on our trip and loved that it was a local business. It was easy to rent, ride, and return the bikes. It was well worth the price, and in a convenient and cool area of the town. Their customer service was great. We appreciated a cold IPA out of their cute vending machine at the end of our day. :) read more

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I was in the market for a gravel bike and stopped in for a look at their options. A very pleasant experience, good selection of merchandise, knowledgeable staff, good rental fleet. I rented a bike for my a test ride. The bike was not a perfect fit. I informed the sales rep, Casey and departed. Casey later called me with additional options and sizing for my needs. This was excellent service. She did an outstanding job but the bike was not a good fit for me. I recommend their store and ask for Casey! read more

WOW! Thank you, thank you, thank you!!!! I popped my tubeless tire while pumping it up at home, right before I was about to do a ride with the Fam. I called them and got there 15min before close. Tthey had my bike ready to go in 5min, gave me some pro tips, checked my other tire and gave my bike a good look over! Now I'm going for that ride with the Fam, all thanks to the Project Bike Crew! Great Shop with great people! Thank you -Tony- read more

Got my Outdated mtb tuned up for less than I was expecting! Staff was incredibly helpful and walked me through everything they were going to do! read more

Bought my daughter her first bike here. Great service. 5/5. They did a great job adding some upgrades and getting it done right away.

Great shop and super friendly staff. Even during covid in Oregon. Was able to try on and buy stuff. Good selection of fun product. read more

Project Bike - Bikes Near Me - Bend, Oregon

Very cool store with high quality bikes, even rental. The staff is very friendly and knowledgeable! Really clean displays and well organized. $45/day for fat tire bike rental. We enjoyed our time with the bikes! And thank you for the free cool beers at the end. Would highly recommend this place! read more

Project Bike - Store - Bikes Near Me - Bend, Oregon

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This has been a bang up LBS! Each time I have visited, they have made me feel welcome, been there for questions, and seem to really want to help me out. We had a bike failure, so we rented a bike from Project Bike. They set it up well, it was in great shape, and when we broke a brake hanger (you know, it happens sometimes), they were super cool and just charges us the price of the replacement. They have nice rolling stock to purchase, their show room is spacious, has great product, (25¢ beer) and a great lounge area. I just purchased some parts, Cary was super helpful and went above and beyond just helping me out. He packed it up, sanitized the products, dropped it in the mail, and BOM it was at my door. Way to go, guys, you definitely have me a customer! read more

I highly recommend Project Bike. I went in looking for a new bike, but the last time I bought a bike was in 2016. The landscape has changed quite a bit since then. Alex helped me out and took time to explain what was more important and less important - and he early on recommended the Specialized Epic based on what I described as my riding preference. I decided to try a different model, which I didn't love. Alex had me try the Epic and once I was on it I knew that was the bike - and he helped me figure out the level of components that I'd need to have fun and ensure the best mix of parts/value. Most importantly, Alex didn't even think of saying he told me the Epic straight away, he was just happy to have found a good match for me. A great shop that will not steer you wrong. read more

Super friendly shop and great service. They made time to help me out after a little spill on a descent doing the pawn route in Sisters. I love a shop where they treat you like family. Anytime I'm in bend this is my LBS. I wish we had this in my town. Thank you guys! See you next time. read more

While enjoying my stay in bend, I knew my trip would not be complete without shredding some of the local trails. We were unable to bring our own, so I set out to find a suitable bike shop. Bend has a healthy amount of them, but I stumbled upon project bike and decided to give them a go. First impressions exceeded my expectations. The shop was clean and organized and the staff were experienced and friendly. The bikes there were top notch. Best of all, I was pleased with the wide variety of rentals (transition spur, specialized stumpjumper evo, Rocky Mountain instinct, and more)! Convinced I had found the right place, I soon went to their website to rent some bikes for my dad and I. The process and format was easy to use, and we got the job done in no time! Bike pickup and drop off was smooth and efficient. I had a brilliant time tearing down tiddlywinks with my sentinel (although it is a little big for those trails, would recommend a shorter travel bike unless you are going to MT. bachelor), and would definitely rent from them again should the chance arise! P.S I know this is a little thing, but I'm a kinda disappointed that they didn't carry any evils (ride one at home), but not many bike shops that I know of carry them anyhow. Project bikes, if your reading this, I would love to see them in your shop sometime soon! read more

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My teen and I wanted good-quality but basic (read hardtail) mountain rental bikes to ride Phil's Trails. We popped in a day early so she could throw a leg over a bike to ensure a decent fit and they cheerfully accommodated our request. I loved the rental Chisel 29er bike (nice and light) and my DD liked her 27.5 wheeled Rockhopper - at 5 1" the XS fit her well. Bikes were in excellent mechanical condition, shifting and braking well. They supplied helmets at no extra charge. A fun place to visit, each time a very mellow dog (presumably a shop dog) greeted us. Other shops lacked hardtail MTB's that were more than sufficient for the trails we tackled at Phil's (though we skipped the Black trails.) If we'd both rented dual suspension bikes elsewhere, our rental cost would have doubled. Great weather prompted us to ride 17 miles at a relaxed pace in a few hours. We had a fun, enjoyable workout, would not have been possible without the service and selection of Project Bike! Something to note: we brought our own bike rack, not sure how much they might charge for a rack, or if they even have them. read more

Needed a new helmet and this place was close. I was in and out in 5 mins with all the help i could possibly want... nice spot.

Picking up our custom road bikes from the greatest bike guy in Bend--John Frey. He and his staff are knowledgeable of mountain and road bikes. Super patient with our delays, but talked us through some critical read more

Most disrespectful staff, lied about their stock, talked behind our backs while we're standing there to another staff member. Every Bend meme would be appropriate for this company but the short and sweet is to check out any bike shop in town BESIDES this place. read more

This bike shop has the best staff when it comes to repairs and sales. Was impressed in their offering of norco road bikes and ability to customize to my needs. Just window shopping for now but the information provided was exceptional read more

Fantastic customer service. They made my first demo experience in Bend a great one! Highly recommend.

This shop has Great customer service and selection of bikes. They have always been super friendly and helpful every time we come in.

Another solid addition to Bend! Fantastic customer service, pretty good selection of gear and parts in stock, but not to the point where it is overwhelming. Store is clean, well organized and well lit. They often have demo days, and they're very well organized. Customer service is great, even over the phone. No complaints with Project Bike. read more

This shop is great. Rented some bikes from here and the process was quick and everyone was very friendly. Then ended up buying a bike and Brad was awesome. It took a bit for the bike to come in and he was incredibly patient with my weekly calls bugging him to get an update on it, and was very helpful breaking everything down for me once it showed up. Couldn't be happier with my purchase. Totally recommend this place. read more

I recently purchased a bike here and am very happy with it. After a few rides I needed a little adjustment and training on some of the new features the bike offered. They were super helpful and had me in there day of and answered all my questions and helped me tune my bike up to what I needed. read more

Most professional bike shop in Bend! The mechanics knew exactly what my bike needed and got me out on the trail quickly. The sales staff wasn't pushy and let me look around as much as I wanted but we're eager to answer any questions I had about upgrading my gear. This part art gallery, part bike shop is a great place to hang out and meet other like minded cyclists. read more

Project Bike - Project Bike Black Swan hat at a pub in Dublin Ireland - Bikes Near Me - Bend, Oregon

Really cool shop with knowledgeable and helpful staff. Owner, John helped me get into some new pedals and shoes. Really went the extra mile talking about it and figuring out what would work best, even past when they were supposed to be closed. Then he hit me with $.05 for a 10 barrel brew out of the vending machine to top it off. Pretty sure I'll be back. I've visited the other shops in town, stood around for 10-15min with no help, not the case at Project Bike. read more

Probably one of the BEST retail / bike experiences I've had in recent memory ! The PEOPLE, product line and service are world class .. but THE PEOPLE are why we visit a brick and Mortar store in this digital age . This was confirmed for me two days later when I returned to visit and was greeted by my first name warmly . Simply an Outstanding place . read more

Not impressed at all. Walked in, no greeting or even acknowledgement, walked around for 7-8 minutes looking around, still zero acknowledgement. Ambled over to the front door, but lingered long enough to give them the opportunity to check on me or at least say hi one last time, nothing. Walked out. Considering there is just a smattering of bikes, not a lot of accessories, and absolutely no effort at any kind of customer service, these guys are gonna have to step up their game if they wanna make it. You can buy Intense at Hutch's and get great customer service. Bend cyclery has Norco and Eric is a cool cat. They only appeared to have 3 Rocky mountain's on the floor. I was excited to see a new bike shop. Shame they weren't excited to see me. I only gave them the 2 stars because they're new, and the shop was clean. They only really deserve one. I'll check back in the spring.... read more

The bike quality was outstanding. The service was so friendly and courteous. The repairs we needed were done while we waited and they tossed in a free 10 Barrels beer while in the short repair time. I am sold. read more

Came into town for the High Cascade 100 thinking my bike was good to go but my gears were all over the place on my pre-ride. I took it in Friday afternoon and they changed my cable and housing and got everything dialed. I really appreciated them taking care of me on short notice. I always fear taking my bike to anywhere other than my home shop but all the guys were super cool and the price was really fair. read more

Extremely knowledgeable and friendly. Good selection that is getting better by the day. They will treat your bike with care, as if it were their own. read more

Great demo bike fleet with friendly, helpful staff that listen to what you want. Great local trail info. Rented one of the Intense Snipers for a day and was supplied with a helmet and emergency tool and spare tube. Highly renting from these guys! read more

Hands down the best bike shop!! I have bought 3 different bikes from the crew at Project Bike. Could not be happier. Their knowledge and passion for bikes are unmatched. read more

Favorite spot in town! Jake is amazing with suspension and the guys are just spot on and feel good! John thank you for opening up a great place in the neighborhood!! read more

My wife and I bought two custom built Norco Search XR's. I was extremely impressed and happy with how quickly John and his team at a Project Bike was able to source these very hard to get frames in our size and color preference and them get them built to our requirements. In addition the shop has a great 'vibe', friendly and customer centric with a good inventory. I highly recommend Project Bike. read more

This place rocks! After being ignored around town at too busy or too snooty shops, Adam took the time to bring me up to date on full suspension bikes. I would've loved to buy from him but found what I liked out of town (at another great bike shop). I totally recommend anyone that needs some help sorting through bikes and getting going stop here. Talk to Adam, he's awesome. read more

Awesome place best in town in my opinion everyone is super nice . 5cent Beers from the 10 barrel machine and they provide the Nickle's.

These guys are awesome! I rented bikes and they were very helpful and went out of their way to accommodate my needs. Bikes were in great condition and well maintained. They have a well equipped store and know their stuff. This is what you always hoped for in a shop. read more

New in town and just got a new dropper post installed, sealant refresh and a couple other small items. Super friendly and helpful staff. Just took bike for a ride and everything is perfect. Glad this place exists and it's officially my LBS now. read more