Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

Have stopped by Pine Mountain Sports two different times while coming from Northern California and…read moreboth times they've been able to help me with quick adjustments with my bike and sent me on my way to ride! Appreciate the support with my bikes!

Very friendly and helpful. Also gave us beta to what to see and eat in town. Thank you!read more

These guys are great. Very knowledgeable and listen to you. They did an upgrade to my old Colnago…read morelast summer and tuned up my gf's bike recently. Best quality bike shop in Bend.

Just a note of thanks. Amazing support for this year's ChefsCycle event. When things went a little…read moresideways, Sunnyside staff showed up where my husband was taking a break with a bike to keep him cruising across the finish line! Equipment and service with a smile, nailed it! Why ship a bike when you can rent a state of the art ride with people to support you? Thank you!

Knowledgeable staff, friendly and truly interested in helping you find what you need without…read morepushing sales on you or upselling.

I have engaged with this bike shop on two occasions. The owner is honest, extremely friendly and…read morevery competent. The prices are extremely fair and the quality of the work is outstanding. I would go here anytime and highly recommend this business.

Bicycles can be simple and they can be complicated, but most of all, they are fun. Bike shops have…read morethis unique challenge and The Hub does a great job of striking this awesome balance because they get it. I ran into some challenges when assembling a road bike that I bought online as a frame and set of parts. I brought the bike to The Hub a few times towards the end of the project. TJ was very helpful each time. He took his time with the questions that I had. I feel very fortunate to have this really sweet bike shop right around the corner.

My experience was brief but great! After calling one of my go-to bike repair shops in town and…read morefinding they did not have what I needed, they suggested I contact Bend Electric Bikes. I try to avoid downtown, but parking over by the library meant only a short walk over to the shop. The guy behind the counter quickly located the two items I needed and the price was better than I was expecting. Turns out it was the owner, Stirling! Great service, great prices. I would not hesitate to go back in the future. I'd even brave downtown for it!

I have been looking for a suitable Ebike for some time. When in bend visiting my son went to the…read morestore more out of window shopping. Well due to the amazing sales staff ended up purchasing one of their rental specialized 3.0 turbo. Here are the highlights of the process; worked with 3 different sales people showing an amazing amount of collaboration, worked on confirming pricing, as I was leaving for California the next day rode the bike to their repair center to have it cleaned and prepped, due to a minor repair needed they needed an extra day and texted me by 9am the bike was ready, to top off an already great experience helped find a way to fit it in the car. During the sales processed was offered 12 months interest free financing and really helped looking at all the bike options based on my needs Highly recommended

Prompt service, knowledgeable technicians. They repaired the derailleur on my Liv gravel bike, they…read morelet us use their hose to wash out bikes and I got a great cycling bibs at 75%off!

Stopped at the Eastside location and got a sweet test ride and sizing check up on Kona Mtb Bike…read more Thanks guys!

Wow, first of all, I am writing this review from the perspective of a woman cyclist who has only…read moreexperienced the oppressive male patronizing energy at every bike shop I have ever gone to *cough* MIKES BIKES *cough* and this store was THE FIRST TIME I felt respected as a person by male bike shop owners and mechanics. Nick made me feel so comfortable trying out the gorgeous Surly bikes they have. Not once did he make me feel uncomfortable for asking questions, or treat me like I was subhuman because I wasn't a man wearing all spandex riding a full carbon bike. Erik and Nick stayed late to help me ship my bike back to CA because I couldn't live one more minute without my new Surly Straggler!! These dudes (and my wonderful husband who is also a gravel boi) helped me discover a whole new side of cycling; one that involves reconnecting with your childlike excitement for exploring, where you're not riding to impress anyone, you're riding to have fun and stay true to yourself. These dudes are amazing. Lady cyclists- head here for unbeatable customer service and life long support with your bike purchases

Low-key no pressure shop with top quality bikes and components. I couldn't have had a better…read moreexperience buying a bike assisted by both Eric and Bob. I'd ride the bike, they'd adjust it for me. I'd ride the bike, they adjust it for me again, and so forth until it was perfect. Nothing but smiles--and I got a great bike in the end. Love those guys!

The young men who work here have beautiful manners. They helped me work through several changes on…read moremy bike, and never broke a sweat . Chatty, smiley, funny . Thank you so much . Tanner, Chris, Steven ...not sure of other names.

Great selection of used outdoor gear, from shoes/boots to parkas and shells to climbing gear and…read moresleeping bags. The stuff is definitely pricier than you'd find in a thrift store but usually much better quality from upper-end brands. There's a full service ski and bike repair shop area in back too, and lots of good advice is dispensed here on the regular. Counter folks are always upbeat and helpful too. Laid back but pro vibes. Local treasure, IMO.

Dan was great, he instructed us on how to use the bikes well, paused and slowed down as needed,…read moreprepared us for big hills /safety concerns. E-bikes were fun, you could work as hard as you wanted or tonight and use a lot of the assist. Perfect to meet you where you're at. The 13 mile ride is a loop, so you don't have to do the same trail back, which was a real treat. Thanks Dan!

The 2 1/2 hour tour with guide Dan was just what I was looking for. I wanted a substantial ride but…read morewith some direction to make good use of the time. We got to ride lazy paths through town and then go out of town and ride some seriously scenic places. Dan prepared us well about how to use the eBikes and we knew what was coming. That made it really fun for me. I got some great pictures to remember the day.