Nice establishment very clean. People are friendly not that expensive and I got to hang out there…read morefor a little bit after my finishing the load of clothes and I discovered an Irish pub so I get to go wash clothes and have me a drink and enjoy my Saturdays there at this place stay positive pay

Honestly the washers and dryers are whatevers, I wouldn't say that they are the best nor the worst,…read morethey do their jobs. But this is the second or third time I get kicked out of this place for "trying to wash"? Like I came around 8-9pm before closing (11pm) and cleaning lady kicked me out saying it was not possible for me to wash my stuff? Doesn't make sense. Yet again she had other people inside and others from outside come.. I had to drive to 4th street to just simply wash? Ridiculous if you ask me. Overall, Great machines but terrible service.

What happened to this place? There are always these two ladies gossiping - wait I meant "working"…read morehere. This place really went downhill. I come here sometimes to wash a couple items our machine cannot wash. Today was just horrendous. We had a big bill and needed change but nope no changes here. Plus a terrible attitude. It's fine they don't have changes - I can always go to nearby stores. But their unprofessional manner and horrendous customer service made it feel so unfriendly and uncomfortable. Perhaps they don't like good loyal customers coming here. Their goal is accomplished. Go somewhere else if you can. If you really have to wash here - just steer clear of those two ladies and your day will be fine-hopefully.

One star for the basic use of the laundromat. I'd you need to wash your clothes good luck…read more Like other places this laundry shop was pretty crowded on a Saturday. They have regular side loading machines and top loaders. Lots of dryers that don't get very warm even on the highest setting. You will feed the dryer quarters for a while. The washer did fine. I had a machine that stopped accepting my quarters when I was half way through feeding the required amount to start a load. I had about $1.50 to go and it was jammed. I saw the sign stating the money would be refunded if there was a problem so I moved to a machine to get started. Moved all my clothes out, started a wash on a working machine and went to the service door to fill out a refund form. Just then a lady folding clothes said what's the problem. I said the machine wasn't accepting more money to start the wash, so I need a refund for the money I inserted. She rolled her eyes and asked which machine. I walked her over and she began banging on the machine, tired to put quarters in herself. It didn't work for her either. The she pulls out something like a nail file out of her pocket and begins to insert it in and out of the coin slot. After a while it took the quarter. She looks at me and say see it's not broken. I said yeah well I don't have your little file tool and you saw it did not accept your quarters either until you wiggled your file in there. I didn't want to break your machine. Customers are only supposed to insert coins not bang and jam objects in the slot to get it to work. She continues to walk away saying it's not broken. Well I told her I have no more washing to do so I need the money back since it wasn't working properly. She refused. I pointed at HER SIGN and she said it's not broken and to find a customer who needs a wash and have THE OTHER CUSTOMER GIVE ME THE REFUND DIFFERENCE. Like what the actual heck. Terrible service. Unprofessional and did not honor her own policy. Then asks me to negotiate a refund with another customer. Wow. Stay away. Plenty of other places to do business with.

The woman who works at this place at night is absolutely miserable. I stopped going there because…read moreof how rude and prejudiced she is. It's ironic because she probably isn't even here legally. She doesn't speak any English and is always incredibly rude to me. One night, I had to confront her when she refused to let me start a load at 10:35 p.m. I get that the last wash is at 10:30 because of the drying time, but I only needed to wash since my dryer at home was fine. Even after someone translated my request, she still wouldn't budge. The translator was clearly uncomfortable with her attitude and even apologized to me on her behalf. I was so irritated--I would have been done by 11, a full hour before closing. I'll never give this place my business again, and I'm tempted to call ICE on her.

Came at 10:40 and tried to wash my blanket and the lady stopped me due to last way being at…read more10:30...... I'll never beg to spend my $$$. Definitely won't be coming back.

I put $5 to the change machine, but it only came out 4 quarters…read more It said this change machine take $1,5,10 and &20 . I tried call ER service number, and left message, no response. Other customer experienced same thing. No daytime attendance too. Do not come here. You may loose money.

Old machines still available to used and affordable. People their was friendly. Machines were…read morefunctional clean.

Very clean very nice. Everything works fantastic facility people who work here are very…read moreprofessional nice courteous and respectful. Do excellent job of keeping everything running smoothly safely neat and clean. Highly recommend this place. I would say probably the second best thing about this place is that there's plenty of air movement as you know laundromats get very hot, but the air is great in here. There's lots of fans and you're not sweating losing 10 pounds while you're trying to do your laundry. I highly recommend this place for anybody and everybody. I'll definitely come back here.

I can agree with the other review. This laundromat was expensive and did not dry my clothes. I had…read moreto set them aside and make sure to air dry them once I got home. The only thing about this laundromat that is modern is the vending machines. There was no ATM available on the premises so I had to go to the Northgate Market down the street. If you come here, make sure to have cash on hand before you arrive or else it'll be a hassle getting it.The vending machine overcharged on the items as well. An Arizona ended up costing $1.75 and a blue plastic bag ended up being $1.25. There was a sink towards the right corner in the back that you can use to wash your hands. However, I think they must have closed the valve for the hot water because nothing would flow out so you end up with cold water only. Overall, I think I would not come back and would look for another place to do laundry.

Clean, spacious , lots of parking, great early hours. I was…read moreable to change my dollars into quarters. I felt the value was good $3.50 for one wash. I did not need to use the dryer so I'm not sure how much that was.

Always glad to come wash at liberty laundry. Tha man in charge is always very helpfulread more

Terrible service. I told the lady the washer had no water and my clothes were washed dry. After I…read moreproceeded to tell her she was there playing the coin game and was annoying we need help. Do not come here. After I asked her for a refund she said no. It washed and then basically kicked us out but I told her I needed to dry still. She kicked us out with wet clothes since I still needed to dry. Not worth it. I spent alot of money.

My husband hates when I come here he says it could be dangerous because there is a lot of homeless…read moreout side getting drugged or selling I don't really know but they do look really sketchy I come once in a while and Berta is a wonderful lady that works here she is super nice and helpful I usually come here in the morning because she has this place super clean she ensures that the machines are clean and you will always see her cleaning. If you come in the afternoon is more full of homeless and it's not that clean I think Berta is the one that makes this place more pleasant and clean.

I would be cautious of giving this business your credit card info. They charged me 3 times a few…read moremonths after me canceling their services. Claiming it was from laundry they did for me back in September with no proof. No resolution even after contacting owner. Grateful my credit card company stepped in to help. I also canceled their services because they kept overcharging me on 2-3 occasions. They would also often mess up my laundry and give me other peoples laundry. There are so many options out there I would recommend using someone else. Some other great services I have used are Bubbles laundry and LaundryUp. Both of these companies do a great job.

Life changing service! Marieke is so wonderful too, I even entered the wrong address and she was so…read morekind and easy to work with. My clothes came back obviously treated with the upmost care! I expected everything to come back folded, but they took the extra care to hang the more delicate items! Lifetime customer!

Our favorite place for laundry days! So clean and always friendly workers! Great prices as well…read more Kevin and Gavin were awesome today - thank you Lucy's!!

Gavin went above and beyond with his customer service. I accidentally used too much detergent, and…read moremy clothes were full of soap. Without hesitation, he kindly offered to re-rinsed everything for me in the back at no charge. He even offered to clean up the overflowing soap mess, even though it was my mistake. His kindness, patience, and willingness to help turned a stressful situation into a positive experience. . Thank you again--I truly appreciate your help, and I'll definitely be coming back!

I don't usually go to laundromats since I have a washer and dryer at home, but I had a lot of…read morelaundry to get through, so I decided to try this spot and I'm honestly impressed. First off, this place is way ahead of its time. You can still use quarters, but they also have this Bluetooth/app system that connects to the washers and dryers, which feels super modern. It caught me off guard at first because I wasn't sure how to use everything, but once you get it, it's actually really convenient. I want to give a special shoutout to Sylvia, who works there. She was so sweet, patient, and funny. Even though she was clearly busy, she still took the time to help me figure everything out, which I really appreciated. The laundromat itself is very clean and well-maintained. You can tell people respect the space. When you walk in, there are smaller washers in the middle, and if you head toward the back, there are larger machines for heavier loads. The dryers are all along the left side, and there are plenty of them even when it's busy, it doesn't feel overcrowded. They also have some nice extras like a small arcade area in the back and vending machines for drinks, which makes the whole experience more comfortable. It's located right off the freeway, so it's super convenient, and they're open late, which is a big plus. Parking is a little limited in the front, but I think there's additional parking in the back. Overall, I felt safe, comfortable, and taken care of here. This place exceeded my expectations completely. 10/10, 5 stars, 100% recommend. I'll definitely be coming back.

The worst place to do your laundry. I don't live in an area but just visiting and needed to do the…read morelaundry. Found this place on google and they mentioned it's clean so I decided to try - a huge mistake! The parking space is very limited and the customers park at no parking spot and I couldn't park my car. I have a full self- driving Tesla but it refuses to park because of the blocked parking space. I asked around who parked the Toyota and the customer got angry at me saying " don't come at me! " and others told me I could manage to park and that's extremely difficult. I talked to an employee and she said everyone parks at the non parking spot. The worst drama !!