I had an outstanding experience with SSAVI. From start to finish, the service was top-notch. Matt…read moreand Tony were incredibly professional--clean, efficient, and respectful of my home (they even wore booties, which I really appreciated!). The TV and soundbar installation was done with great care and attention to detail. Everything looks and sounds amazing. What really stood out was the integrity of the owner, Kirk. He guarantees his work for a year and, more impressively, followed up after the job--something you rarely see these days. It's clear that customer satisfaction is a top priority for this team. I watched three sporting events the night after the install, and the setup performed flawlessly. I couldn't be happier. Highly recommend SSAVI for anyone looking for quality AV work and exceptional service.

Kirk has been providing services for my family for many years and has always provided top notch…read moreservice. He is always a phone call away whenever there are any IT issues. I highly recommend him as his service is outstanding!

The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

The Smart Guys are fantastic! We wanted to mount our TVs and install a video cam doorbell, but had…read moreno idea what to purchase or how to do so. Other companies quoted crazy high prices, and the people the big box stores were really no help. Thankfully, we found the Smart Guys. The Smart Guys are very responsive, and were able to come quickly for a free consultation. They were back less then a week later to mount our TVs and install the doorbell. Within 1.5 weeks of us contacting them everything is done, all for a fraction of the cost we were quoted by others. Most importantly, they did a fantastic job and we couldn't be happier. We definitely recommend the Smart Guys for all your smart home needs.

Professional, fast response, and excellent work. We needed our television and sound bar moved from…read morethe living room to the basement and Roman was quick in responding & scheduling the work. I called him on Monday and he and Robert were here on Thursday and got the job done in less than an hour. Our basement has treated walls and we had found the studs from the previous tv that was mounted so installing anything besides the tv was a challenge. The guys went out of their way, even went to Best Buy to get a different mount for the sound bar and installed it at no additional cost. I'd definitely recommend them to everyone and will be sure to use their services again in the future! Thanks again fellas!

As a decades long devotee of high end audio, having returned back to New England 3.5 years ago,…read moreafter 40 years on the other coast, I was thrilled to discover Natural Sound on Rte 9 in Framingham. Filled with high end gear, both new and used, these guys know their stuff. I was fortunate to be given 1.5 hours with Peter Zagwyn, a highly knowledgeable and personable HiFi expert. I thoroughly enjoyed our discussion. I was also introduced to Roger's High Fidelity tube gear, which was an eye-opener, with amazing sonic qualities and specs. Stop by when you can. You will be welcomed.

I am a repeat customer at Natural Sound. This time however, VERY disappointed. They like to sell…read moreyou high end items, but the install and technical help was non existent. I am disappointed with the TV picture quality and the SONOS Arc was not installed well and I can t get to the back to sync with my music. I received NO call back from the sales person when I asked for advice and help I would not recommend these folks. You can get better prices and as good service from the Geek squad !!! You are paying for custom install but get shoddy workmanship. Terrible in this day and age ART

Angel is the best. i purchased a receiver and set of speakers for a home theatre and he was great…read more I'm not too familiar with av stuff since my last stereo was back in 1976 so it's all gotten complicated to me. he gave me great advice and was always available when i contacted him. When and if i ever trade up he's my connection. very nice store as well . set up nice to hear the equipment. had my choice all set up on my arrival.

We had the best experience with Systems Design & Integration from start to finish. Anderson was…read moregreat recommending the flat screen tv and sound system that best fit our needs! The install team was amazing and now no more wires hanging from our tv's!! Could not be happier! Highly recommend!

Just bought a pair of great speakers for a great price. Lee was wonderful to deal with…read more Would be better if they had a showroom.

They came into my home and did full automation, blinds, lighting, and a home movie theater that…read moresounds and looks amazing. The sound just blows me away. Great job, thank you. These guys do amazing work. I highly recommend them. I really appreciate good customer service, coming from retail myself.

Excellent proposal meeting all ourrequests at about half the expected prize. Not pushing high end…read moreproducts, but what appears to be the best profu ts tomeet our needs.

Martin and Adam came to my house today to mount a 55 inch tv without wires showing. They arrived…read moreearly (a first with this sort of thing!) and in under 2 hours they were done and did an amazing job. They were super knowledgeable and were happy to answer all of my questions along the way. They were also just about the nicest guys you could meet, which is always a bonus when you have strangers doing work in your home. They didn't even mind my 65 lb pitbull barking at them while they worked :) Scheduling and communication prior to my appointment was also very easy and seamless. Would definitely recommend these guys and if I have any future mounting/home entertainment needs I will be giving them a call.

I was looking to have a 75" TV mounted on the wall, and was having trouble finding someone who…read morecould do it within a few days' time. I stumbled on Carlos through Yelp, and after sending him a message I received a reply within an hour. Despite it being a holiday weekend, Carlos came out an hour later and mounted the TV. I was extremely impressed with his service, professionalism, and attention to detail. He did a great job showing me how everything was mounted and got it placed exactly where I wanted it. He routed the cables well, marked them, secured and tied them nicely so that everything is neat and tidy. He was efficient, yet friendly and personable. I won't hesitate to recommend him to others for TV mounting, and I plan to give him a call when we need help with A/V or security equipment (or more TVs) in the future.

Sent for a quote through Yelp. Carlos quickly sent a message and then called the same day. He…read morediscussed options and shared his recommendations. He sent a detailed email within 48 hours and scheduled service when I was available. John came to hang the tv over the fireplace and did an excellent job. He explained every step of what he was doing and wanted to make sure I was ok with each action. I am very happy to have found Carlos and John. They do quality work.

Professional, friendly, excellent customer service, quality work and good value for the services…read moreoffered. Stephen helped me mount a TV in a small bedroom for my elderly father, on short notice, over the holidays. His communication to arrange the appointment was excellent and flexible. I knew what I wanted but asked for his guidance on how to go about it. He was friendly, pleasant and helpful on all fronts. I quickly I had an appointment and felt confident about how things would turn out. On the day, he called ahead to let me know his ETA and showed up on-time. Once he arrived we confirmed the job details and he got right to it. I asked him if he minded me watching and asking questions to learn, but I admit, as a highly skilled professional tech guy myself, I wanted to find out what experience Steven had and how well he understood the tech behind the services he offers. My motivation for that is simple: - I live out of state from my folks - good service is hard to find - not everyone is trustworthy - even pro tech folk need help with tech - I know tons of folks who need tech help Stephen answered all my questions with ease and I discovered he has great technical skills and experience beyond the services he offers. I even learned a few tricks about how to make aspects of what he did easier and more successful. I also really enjoyed talking with him about tech and even about life. I was left with a feeling that not only is he smart and qualified, but also that I'd enjoy working with him on any type of tech project because he had such great aptitude and attitude about all. He was efficient, handled small challenges with confidence and completed the job with ease...all while teaching me how he did it. I highly recommend Carter IT and will be sending him as many referrals as I can.

Steven was a pleasure to work with. We appreciated his clear and timely communication. He got the…read morejob done promptly, checking with us to make sure all our criteria was met. We will definitely reach out to him for future projects.

I spent $4,500.00 on a TV at Paul's TV , a Samsung Smart 60" and it now has a DEFTECTIVE longitude…read moreblue line and I'm receiving zero service in rectifying the the defect from Paul's, Jordan's or even Samsung! I am not stopping until one of the three address this severe loss. I will bash all 3 companies severely until I get results. Do NOT buy a TV, piece of furniture until I get this resolved!!!

Got what I thought was a killer deal at Paul's TV at Jordans. Panasonic 54" TV for under $2k…read more Plus, with their Price Matching guarantee, if a better deal was out there I was covered. Or so I thought. I found the same TV for $100 less at star-visions.com and they offer the same royal treatment option. The Price Protection says (directly copied from their form) - Price Protection - Paul's TV will match any verifiable price up to 30 days of receipt. Items must be the exact model number, factory sealed, from an authorized retailer offering the same Royal Treatment (Free Delivery, Set Up and removal of old TV) and similar payment/financing terms. Check and check. Star Visions matches all that. I called to see how it works and they told me no, they don't honor online prices, only local store prices. The store has to be within 50 miles of a Paul's TV, and has to be a physical store. Should I find that, I'm sure they'd then add their "Royal Treatment is Different" or "their payment/financing terms are different." While overall I do believe Paul's TV is good overall and their sales staff are knowledgeable, Buyer Beware, their price protection guarantee is a sham. Next time, I'd buy my TV from Star Visions...