I would reccomend Castle Electric. They came when they said they would and did my rewiring job for the price they estimated. They also cleaned up nicely afterward. Nice people, too! It's really good that they always have someone there to answer the phone during the day. They also text you to tell you who will arrive at your house and when. read more

As an update to my previous experience, talked to one of the managers owners at Castle Electric. I appreciated they took full ownership of what happened. They did a partial reimbursement of the costs but also shared they are a company that looks to learn from these events and made it a learning point for all their staff on diagnosing tricky electrical issues. read more

Jessica showed up on time, diagnosed the issue, gave us options to fix and did as we chose and installed the microwave. It cost 1,000 which seemed his to us but will hopefully solve the issue. If it doesn't we have their word that they stand behind their work. read more

Castle Electric - Over stove microwave installed and working so far! - Electricians Near Me - Norwood, Massachusetts

They did every dang thing! Starting with their communication and technology from the office, the thoroughness and patience of the estimator/electrician, and the determination of the install team which consisted of an experienced supervisor and apprentice/journeyman, Castle did a great job on installing various items for us. read more

From the initial consultation to the completion of the job, the process was relatively seamless. I upgraded my electric from 100 amp to 200 on my 120 year old house. Additionally, the fuse box was moved away from the laundrey room to a safer location (away from water). The wiring was neatened, the new box is excellent and upgrades were done to the outside of my home too. I was pleased and will consider them again for future electrical work. I did have to do more clean up than anticipated though it was fairly minimal. read more

We had Jess come out to help diagnose an electrical problem we were having with our pool pump. From the moment we reached out to the company to inquire, until the job was complete it was a great experience. Communication was on point, the technology they use for quoting, invoicing, and even tracking the technician on the way to your house is awesome. We were so pleased with the service that we are going to look at additional projects around our house using Castle Electric. Thanks Jess, you were awesome and we found our go to for all electrical work in the future. read more

Called various electrical services and they wired me what it would cost per hour as an estimate without seeing the job. so it felt like it was very likely for the job I would do it may end up costing a lot more especially since they hadn't inspected the job. Castle electric had a reasonable hourly rate and although they have a quote fee, that amount is put towards the job if you choose to use them. well I liked the quoted amount(s) after they inspected the job and how much it would cost, they gave me the possible costs based on what they thought and it ended up costing me the lower of the 2 estimates they provided. they even quoted a couple of jobs I have been thinking of for the future. read more

Sometimes the simple jobs can be the hardest to find help for. Maybe the job is too small or it's not worth the time. Just some simple wiring, checking what I thought was a faulty GFCI and installing a new one. Communications was friendly and responsive. I know now who to call now when I tackle the next remodeling project. Without hesitation! read more

Had an issue just outside my home one late afternoon on a Thursday, as a knocked over telephone poll took out out power to my home (along with removing something called a Weathertop from the meter aside of my house). Being told I needed to have an electrician reinstall that for me, and looking to get this resolved as quickly as possible, I found Castle's information online, and was able to talk to someone that night, and created an appointment for Friday morning. Castle took care of my issue quickly, and got my home safely up and running again in no time flat. Great work & Customer Service, I highly recommend them for your electrical needs. read more

After three years of dealing with badly wired circuits, 3 calls to different electricians, over $3000 spent, and my reports disbelieved, Jessica was so amazing. She listened to me, believed what I said about my history with this issue, and within an hour had figured out that my breakers were wired incorrectly. It took her another hour and $800 total to fix the issue, and I could not be happier. (The last electrician I talked to wanted $2500 for just diagnostics.) I will 100% use Castle Electric for future issues, and strongly recommend them. read more

As i asked a service for my broke down main breaker on May 27th , the lady on the phone pronounced a service cost about $100.00 , I gave my Credit Card #, service came and the work was done, ok . but now as I received the credit card statement I saw $585.00 has been charged ! . This is an outrageous amount simply dupery and not acceptable for a 20 minutes work without any material used, just to have the breaker switch on. I will claim this amount from the credit card co. if you do not correct the charged amount to a reasonable level as has been pronounced on the phone as my request. Ismail Ozgur 45 Highwood Dr. Franklin, MA Cell: 617 286 9910 read more

The electrician figured out my issue. On time and a very personable technician who explained things and provided options. I recommend this company. read more

What can I say that hasn't already been said about this company?! They rock. Mike came out and was there a few minutes early. He figured out my issue within a half hour and installed two wired smoke detectors in no time. I was impressed with his friendliness and knowledge. As a whole, they communicate very well with reminders and even called me a day early to see if I wanted them to come since they finished early. This is how it should be with electricians. I give them five stars and I'd give them six if they had that option. Very happy customer. No issues. Zero. And I'm back to work within an hour. Great job Castle Electric. read more

I'd rate about 4.5 stars and round up to 5 stars to support local business. Overall a very positive experience. We needed electricians for a project and after getting several quotes, we decided to go with Castle Electric. Their quote was very competitive. The initial contact was via Yelp, where we were asked to call to schedule a free consultation estimate. Tracy was able to schedule us something within the week. Jim came out right on time and was very friendly. After we accepted the quote, two staff members came out to work on the project. They actually came 30 mins before the appointment window, and completed the work within about two hours or so. Reason for 4.5 stars is because we had trouble reaching Jim for a technical question after the initial consultation. It was a relatively straightforward question, but took us a week and half to get confirmation. We emailed and spoke to Tracy a couple of times, and understandably Jim was out of the office so couldn't get back to us right away. Highly recommend them. read more

EMERGENCY SERVICE - Power surge and fireball hit my main service line outside my home, It burned out my power line, grounds lines, meter, and main service box. The issue started a fire on the house and in my lawn. A great deal had to be changed and fixed. Without power, as well as 100 homes around me. Power company came and fixed the cause from the poles, but my power service, feed lines, ground wires, and the entire service box was all compromised. And this happened on a Friday afternoon. Castle Electric came out same afternoon and assessed the damage and work needed. It was a huge amount of work. They assembled a weekend crew that worked the weekend and had my entire power service rebuilt and installed by Monday. The workers were knowledgeable and management stayed on top of things. Great job by Castle. read more

The work (so far) and responsiveness deserves five stars, but beware - the initial pricing is not transparent. This company charges the standard $95 dispatch fee, but there's also a $250 per hour diagnosis fee that was not disclosed (despite my direct asking before hire). Luckily my issue was minor and only required 15 minutes to diagnose before fixing the issue - but that could be a major factor for some project decisions. read more

When you have big time electrical problems, these are the people you want to call. TLDR: Our electrical feed was failing and with winter approaching we needed it fixed ASAP. The awesome people at Castle Electric moved Heaven and Earth to make that happen. Such a pleasure to work with, would hire again. The Whole Story: Our lights were flickering all throughout the house as if it were haunted. We ultimately found out that the hot wire connected to our meter was completely corroded and was the likely culprit. With cold weather coming up fast, we needed this to be taken care of ASAP. With no time to shop around, I called up Castle Electric on a Friday, hoping I wasn't going to get some asshole that would play games with us. To my delight, they were very nice on the phone and they sent out a team to conduct an assessment on the following Monday (which was a holiday I might add so I greatly appreciate that.). Arrived right at 7:30am like they said they would. Conducted the assessment and presented their recommendations. Both people were super nice and easy to talk to. We ultimately decided now was the time to do the 200 Amp service upgrade. Price wasn't cheap, but given the amount of work involved, I felt it was fair. Within an hour after they left, I get a call from their office to start the work THE NEXT DAY. That was music to my ears. I was really stressed the whole weekend and to hear that the flickering was going to get taken care of was a huge sigh of relief. On to Tuesday, the technicians showed up bright and early (7:30am). Different people but just as much of a pleasure to work with as the ones that came before. They wasted no time and got right to work and by 1:15, WE HAD POWER. When I went to review the work, I instantly got the impression they took great pride in their work. All the breakers were neatly labelled, nothing looked or felt like it was reused, they cleaned up after themselves, and best of all, the outside feed was all BRAND NEW and up to modern standards. They even fixed the pull string for the light I broke in the utility closet a few months and didn't charge me for it and I really appreciate that. Something I totally wasn't expecting them to do. Let's just say after all of this, I had no problems going to sleep that night. So if you've made it this far, I hope this helps you in your decision. And if you're from Castle Electric, thank you so much for bending over backwards to get us out of a bad situation. You're all awesome and I hope we can do business in the future. read more

Very professional, great customer service and reputable. Glad we used Castle Electric for recent projects.

Castle Electric was great in response time, planning for work date, prompt and responsive, did a great job updating our front hallway. Would definitely recommend them. Katie L. read more

Update added after speaking with the business owner: I had a good conversation with Jim, and I no longer believe this business is trying to scam its customers. However, I do believe this company has process issues and communication shortcomings to address. Speaking with Jim, I was finally provided with a set of simple first repair steps that were performed by the technician sent out, so it is not fair to say the company did nothing. But it is important to note that the company considers the $250 dispatch fee to cover some sort of full house evaluation that it says puts it in a better position to serve its customers by understanding the whole electrical system. That may well be true, but I tried to explain to Jim that as a customer, to be told that the issue I asked to be corrected was not fully addressed, and that instead they wanted to follow up with a sales call to let me know about all the things they'd like to upgrade in my house, the feeling is that the company is primarily interested in maximizing its profit. I believe Jim when he says this is not the intent, but my belief is that the process they have in place has unintended consequences. In addition, their technician failed to record the steps she took, which is why it took so long for me to get any accounting of what had been done, and the technician also failed to reach out to the tenant (as instructed) when she was unable to immediately reach me (two calls three minutes apart, it turns out--a rather quick timeframe to bail out on the job in my opinion). I told Jim that I hope they will improve their processes and that I will be able to get a quote from them at some point in the future when I am ready to make more significant electrical changes. I would be happy to give them another chance. I do believe my experience was about the worst case for this company and not representative of their usual work. Nonetheless, my experience was my experience, and it should be understood to be within the range of outcomes for working with Castle Electric until they make improvements. read more

First, this company is very expensive, even for an electrician, Before coming, you receive a dizzying amount of texts, emails and calls reminding you of your appointment. 1 The first appointment involved putting in a bedroom ceiling fan light and assessing why a recessed kitchen LED wasn't working. After all the appointment annoyances, they then called to arrive two hours early. The main electrician , while he knew his business, never stopped talking, asking all sorts of intrusive personal questions, as though he was my friend. His assistant, who wasn't necessary, walked all around the house by himself, without supervision, out of eyesight, making me very nervous. The electrician installed the light, said he needed to order a part for the kitchen LED, and had me sign a contract to return to install it. 2 2nd appointment- again, the barrage of reminders. Then, they called when it was time to show up to inform me tht the part hadn't arrived. Who would make an appointment before having the necessary part, and not let you know until the appointment time? Now I need yet another appointmen. I was offered a 5% discount, which doesn't begin to cover the inconvenience and excessive cost. read more

Mike and Brisk we're my electricians, they called to ask if I was available an hour early which was amazing for me. They arrived when they said they would , and were very professional and friendly. I had them replace a thermostat and replace a light switch, took right about an hour . They tested everything before leaving to make sure it worked. I will definitely use them for all electrical issues going forward!! read more

Brian from Castle Electric was phenomenal! He was punctual, pleasant, and took care of all of my concerns on the first visit. He did quality work. Will definitely use Castle again! read more

The Castle electric team is so professional, and they even answer the phone! I happened to book castle through yelp, which was an awesome experience, and they showed up the next day (I got lucky with an opening in their schedule). The Castle crew showed up on time, which is so valuable to our family as both parents work and we have a baby at home-- the "sometime between 8-12" that some other contractors give is really hard to plan for. All this, and they did the work quickly and with great quality. We plan to have Castle come back in a few months when we refinish our kitchen, so they can help us with the electrical work. I highly recommend Castle to your family. read more

Castle Electric did an excellent job with communication, project management and delivering results. We look forward to future projects.

As soon as i reached out for a quote, they got back to me with an answer. They showed up to my home with a few business days. Although I did not meet them in person, my wife did and appreciated their honesty as well as taking the time to explain what was wrong with our issue. Their high rating is well deserved! read more

For a technician to come it is $95, fixed. After coming, to diagnose the issue it is $175, fixed, which was not told upfront. I was under the assumption that $95 includes the diagnostic fees. My issue was very simple and it took only 2 min to diagnose, which is a loose connection. $270 for seemed a lot for 10 min drive and 2 min work. The technician was good and able to explain things. read more

As always, a pleasure to do business with Castle Electric. Responsive, timely and thorough in terms of service and appreciate the willingness to go the extra mile in answering questions and offering suggestions. Incredibly pleased to work with Jessica and look forward to working with her, Brian and the entire Castle team again! read more

We've had the pleasure of working with Castle Electric on two occasions; they are punctual, professional, and competitively priced. We will certainly use Castle again and recommend them to family and friends. read more

Had an "emergency" situation in my commercial store. Called at 7:30am and got a callback at 7:40 and got me on the schedule for same day. Great professional service and friendly. Highly recommended read more

Hired Castle to mitigate knob and tube wiring throughout a 1915 American Foursquare, which effectively amounted to rewiring the entire antique home. Their initial estimate was fair and the final bill came to just about (even a tiny bit less than) that estimate. They completed the extensive project on schedule. The project's foreperson/lead, Mike, was friendly, reliable, professional, skilled ... - all that you could hope for in someone responsible for such a large project. He communicated throughout the project and fully and thoroughly answered any questions I had. He also offered helpful options and suggestions when appropriate. Mitigating knob and tube throughout a home necessitates cutting a fair number of holes into the walls and ceilings. The home is about a 25% drywall/75% horsehair plaster. Mike and his team minimized the number and size of the holes to the extent that the plasterers who followed all remarked without prompting that the electricians knew what they were doing. All of the work met or exceeded expectations. We wouldn't hesitate to hire them again and would recommend them to family and friends. Thank you again, Mike, Jim, et al, for taking such great care of our home. read more

We had a 240 volt outlet installed in our utility area to power a whole-home humidifier. The work was completed as described. Scheduling was very easy; the electricians were very professional. They cleaned up after themselves and did good work. Everyone I spoke with was very friendly and professional. The price was higher than other estimates for the work completed. It cost $750, but I chose Castle because the individual who came to the house initially to provide the estimate was very courteous and seemed knowledgeable, and they have great reviews. It was a positive experience and we will use them in the future. read more

I was in search of someone to perform a Recessed Lighting IC Sign-Off for Mass Save and was drawn to Castle because of their excellent reviews. I called one morning to inquire and was greatly pleased to hear that they could have someone come as soon as 11 AM the same day. Tracey who took my call was completely upfront about what I could expect out of the visit, so there was no chance of surprises. The team arrived right on time. They were highly professional, receptive to questions, and took great care to ensure that they left my home in a clean state. While on-site, they found one light in my shower that was not IC-rated, explained to me how to properly interpret the label, and replaced it during the same visit for a reasonable fee in far less time than it would have taken me. They made sure to ask for my preference about color temperature and silicone application before completing the exceptionally neat installation. I was elated to have the signed IC form in my email inbox the next morning. I would be happy to call Castle again for any future electrical needs. read more

We had lost our connection to the grid in a storm. Castle Electric provided prompt competent service.

I hired Castle Electric for a multi-floor remodel project that we are doing in two phases so that we can continue to live in the home during the renovation. From the very first time Jim the owner came out to quote, all my interactions on the phone, email and in person with the electricians, this company is really top notch. I got several quotes as well and they were very competitive. I'm so happy we went with them. They must have a great hiring process and be a great company to work for because everyone seems to have such a positive attitude, and they are always just a pleasure to work with. Highly recommend! read more

Josiah and Guiseppe were at my home for 5 hours today performing a variety of work. They were absolutely awesome! All of the work was performed in a professional manner, with great attention to detail. I was especially pleased that they were able to install six recessed lights without having to make further holes in the walls or ceilings in order to run wiring to the applicable switch boxes. They also cleaned up after themselves. They explained everything which they planned to do at the outset, and conferred with me numerous times along the way. They were also incredibly personable. I plan to have them back for some additional work in the near future. read more

Fantastic service and support! Jim was very responsive and took the time to walk us through options for our project. The team was professional, courteous, and always arrived on time. Our project was completed quickly within the timeline provided. We're very happy with the outcome. Definitely recommend if electrical work is needed! read more

As others have said, their practices are very scammy and "gaslighty". I should have spent at MOST half the amount I paid for. I've never seen or heard of the practices this company employs, it's clear as mud. You have no choice other than to accept their terms or you are out of $100-250 to get them to simply come to your door. Then, without any warning, to get them to simply diagnose your problem you have so sign something on the spot to allow them to do that for a FEE AT THE TIME OF SERVICE, I was lied to and told that was part of the service and I would get a discount, so I was forced to sign something to get them to diagnose the issue (which by the way had no idea what I was signing as there was nothing to read?). THEN I was charged $300 for a ~$50 part in addition to the diagnosing. I am so angry to get absolutely scammed by these people. I almost thought I should do a charge back, but I'll just warn people instead. Also, I am sure they will respond to this review saying something like "we explain the pricing structure", I'm sorry but if you really want to make this experience less stupid how about take that $100 fee and roll it into the service? Y read more

I can't even tell you how I feel about Castle Electric. They came to my house after a cement truck torn down the wires from my house. The work was impeccable, professional, timely and proficient. The price was fair and the work provided me with security. I then asked for a quote on some work I needed inside. Their receptionist/scheduler was excellent!! Their team of workers were on time....I mean even a few minutes early. They worked quietly, they were polite, considerate of my time and what I needed to do during my day and how they would organize turning off cetain rooms of electricity. They made any changes I wanted without blinking an eye. They talked with me through the whole process and explained things to me. I have not seen that kind of work ethic in years!! Highly recommended! read more

Josiah and Giuseppe were awesome! Castle electric is prompt, reliable, and professional!