We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

Prompt response to a quote request- no overselling when they assessed the scope of what I needed.read more

I met with three others besides Felipe, and he stood out by far. He's a great guy--honest and…read moretransparent--never trying to sell me more than I needed. In fact, he even recommended cost-effective options. I ended up waterproofing the entire perimeter of the basement, with Alex managing the project. The team was friendly, hardworking, and respectful of the property. They not only cleaned up after themselves but actually left the basement cleaner than they found it, going above and beyond. Throughout the process, they were communicative and easy to work with. As I told Felipe before he left today, "I hope I never need to see you again, but if I ever have a basement issue, you'll be the only one I call or recommend."

After receiving two quotes on dry-proofing our crawl space (one pricey, the other a fortune), Joe…read morefrom All Dry came out and evaluated our crawl space, with a very honest opinion that was significantly less costly. We really appreciate that he did not try to upsell us and gave us the facts. Thank you!

Roberto responded quickly to my request for service and gave a reasonable estimate. He arrived on…read moretime, diagnosed the problem and did a great job for us. We found him to be very professional and congenial, and will call him again next time.

I requested a sump pump and two rain water drains be buried, all in the same area (poor design to…read morestart, but anyway...). Roberto was flexible to come out to quote the project. The price was very competitive for the work it required. And the pump doesn't run nearly as much since the water now runs far from the basement. Many thanks!

DO NOT USE THIS COMPANY. Where do I even begin with this. This is quite possible the worst…read moreexperience that I have ever had with a company. I contracted Mr. Home to do some mold removal, remove old insulation, and install vents. While attempting to do these things they destroyed my bathroom ceiling, ventilation system, and bedroom ceiling. They tried to pull a fast one and just spray the mold and leave all the concentrations on the far ends of the attic where they were probably hoping I would not look. The jerk that came to look at the damages and job that was not done attempted to tell me that the mold was dead, and the wood was stained. This was not the case, I had Servpro come out and they tested the mold which was still alive, and they were able to scrub it all off (highly recommend Servpro). Their attempted "fix" of my bedroom ceiling that they ruined was to drive screws into an old piece of lumber that they found in the attic and slap a coat of paint on it. They did not even bother to sand it. They also destroyed my drop ceiling and left me with 4 ruined ceiling tiles. This cost me $200 to get fixed. I have attached pictures that I took after they left and said they were done. DO NOT USE THIS COMPANY. 1 star is too much.

I had a very positive experience with Mr. Home and it's employees. I had a 10' crack vertically in…read morethe foundation, and they fixed it within hours. No more mopping up water! Their work is Guaranteed. I would recommend their services.

I hadn't even hired Adam when he spent an hour on the phone giving me advice about how to deal with…read moremy ancient fieldstone foundation. I had spoken with several other masons but it was quite clear that Adam was at another level than they were in his comprehension of the issues I was having. What a confidence builder. Generous and wise, Adam is an unusually engaged craftsman. I will be calling him again.

We contacted Bella Masonry and Construction in 2021 to repair a concrete footing for our shade sail…read morethat had shifted in a wind storm after the original contractor ghosted us. They did a great job engineering a fix to not only secure the existing footing but also got the pole back to where it needed to be so sail could be reinstalled. We have no concerns that the footing will ever shift again. I wish we had found Bella when we first had the work done for the sail in 2020

Premier installed a french drain system for us about four years ago and we couldn't be happier with…read morethe results and the overall experience with this company. All of our interactions/communications were very positive. Before the job, everything was very transparent from pricing, the work to be done, options available, etc. And the crew performing the work was extremely professional. Prior to contacting Premier, we had water issues in our basement which made our basement nearly unusable; after getting moderate rain we'd get big puddles of water. After Premier installed the french drain, the basement has become our home office, our workout room, and we can store things without worrying about water damage. Four years later, the basement has been BONE DRY ever since - no water whatsoever, no matter had hard it rains. If you're on the fence, I can say: "do it" - it's been 100% worth it for us, and has transformed the way we use our basement. And Premier Basement Waterproofing is absolutely the company to use, to get the job done right.

The people are amazing , Grace ,and Jerry who work out the office and doing quotes were the first…read moreto respond and Jerry got out to my place fast. Marvin the young man who ran the job site is absolutely amazing , I can't say enough good things about him . The price was a little higher than quotes that came in after I went with Premier but if I had those quotes before and could of saved 2k I would choose not to and stay with Premier mainly because of those 3 people I named. I had a foot of water in my basement after a storm, Marvin arrived and put a sump pump in to drain all the water . He got Jerry to come in and look it over for a quote. I'll post the price and work done. - Came out and drained all the water with sump pump - they demoed a whole room , taking down all the walls , heating system and doors then disposed of all the wood. -they dug , installed about 100 sq feet of French drain , poured drainage gravel on top then re-cemented over it. - they installed a 2 pump system with battery back up and alarm - they installed a moisture barrier on the entire basement - They dug a trench and ran sump line out to safe area outside - Took 3 full days to complete - they stayed until 9pm on a Friday to be sure it was 100% completed. - everything was about 15k in total If you use them make sure you ask for Marvin to do the work , he's very honest and answers all your questions without trying to upsell anything . They literally just left my house at 9pm because they wanted it finished before tomorrows rain , only thing left is Jerry was going to have someone reconnect the heating but everything water proof wise is complete. I'll update the review if there's any issues but as of this moment I've never felt better about a service.

I wish I had known more about ProTech Basement Solutions before giving them my money. This company…read moreactually charges $150 to do an estimate when no other similar companies I spoke to charge for this. I'm not sure why I even agreed to it but they said it was refundable if I chose them so I did it. Gill came out and spent maybe 20 minutes at my house and then he sent a very unclear and incorrect estimate to me a few days later. When I said that I did want to hire them to do the work but asked them to add one short clarifying statement to the contract, I literally never heard from them again!! The same person who had always emailed me back the same day has not even bothered to respond for weeks. So now I am out $150 and left feeling like the "estimate" they charged me for was a total scam and that they make money just doing these so-called estimates and never really even plan to do the work. What a waste of money and time...Hoping to save someone else from losing money.

From the owner: A healthy home begins with a dry foundation. Pro-Tech Waterproofing Solutions, Inc. is a family…read moreowned and operated business specializing in fixing water related problems -- cracked and leaking concrete, block, brick and stone foundations, wet, damp, moisture plagued and flooded basements caused by hydrostatic and surface water issues. We proudly serve the needs of homeowners and commercial businesses throughout Western Massachusetts and Northern Connecticut. We provide estimates and we GUARANTEE our work.

RealDry's website states they service all of Massachusetts and address both crawlspaces and…read morebasements, so I reached out via their website contact form about the wet crawlspace in my western massachusetts property, and included its address. I received an email response from owner Curt, "You are currently out of our service area. You can try XYZ Company". His email signature's phone number had a 617 area code (Boston) and my property is in western MA, so I wondered if my query had been inadvertently sent to a Boston-area office. The site listed a different phone number for western MA, so I called it. I asked the man who answered if they serviced my western massachusetts town, and he said, "are you that lady with the crawlspace? Yeah, we don't do crawlspaces, and I have alot of work." I said thank you, wished him a good day and hung up. So, while I'm disappointed I won't get to work with RealDry, as I thought they had the expertise I needed, I'm annoyed to be lied to by the owner TWICE - first about the company's service area via email, and a second time, after he revealed he'd lied about the service area when I called their office close to my property and then additionally told me the company doesn't work on crawlspaces even though they prominently list crawlspaces on their website's homepage. If you're too busy, or don't want to consider the job for some other reason, just say you're too busy from the get-go. Don't lie - and don't lie repeatedly. It informs others that you're dishonest. The recommended "XYX company" was more than happy to come out and see the wet crawlspace RealDry was too self-important to bother with.

Every once in a while you come by exceptional work…read more We have had issues with water pooling and some flooding in our home for some time. We tried everything. We have an internal sump and an external sump pit as we live "on" the Quabbin. We'd always sought to mitigate by backups and alarms, etc. but Steve brought a new perspective to the table. Keep it simple and direct. Change your pumps within a cadence. Steve COULD have sold me on a french drain around the interior of the basement, but instead was able to determine that one of the perimeter walls just need to connect to the drainage, and that the drainage itself needed to be altered. So, for a fair and very small fractio of the cost of a french drain, Steve was able to jackhammer part of the floor to determine the issue. there wasn't rock under the basement! With updating the flow of the rainwater from that side of the basement, Steve solved the issue. Steve is direct and to the point. He's not going to waste your time. He is an expert with not only a strong skill set and many years of experience, but an inherent understanding of how to approach the customer conversation. There is significant value, both tangible and intangible, in this. I will be working with Steve on any water issues in the future...though I don't expect any, and I can't recommend him and his team enough. Feel free to reach out to me if you have any questions. Thank you Steve and team.

I cannot recommend David's company highly enough. I had a water issue in my basement where the…read moresump pump was draining out into my back yard and the water was seeping in through my foundation back into the basement when it rained heavily. He designed and installed piping which instead tied into the drainage system and I haven't had a drop of water in my basement since. Professional; courteous; reliable; very fair pricing; great crew; and most of all - completely solved the problem. I absolutely recommend David and his company to solve any problem he handles.

DML is awesome they fixed my basement from water and they also do the landscaping at my condo…read morecomplex! Thanks

My gutters look great. They are very busy, so contact them now as there is a wait list. They were…read morecommunicative even though I couldn't be at the house when they arrived. They were very reasonably priced too.

While I liked the individuals involved with this company, in the end they cost me several thousand…read moredollars more than their estimates. Robert, a charming yet over-confident man, wrote the original estimates. Unfortunately he made several poor recommendations that then had to be completely redone, costing me considerably more than the original estimate. I let them correct the first mistake at my expense (they did a very good job waterproofing the basement once they were actually doing the right thing.) I probably could have taken them to court over that mistake though. When yet another mistake surfaced regarding their gutter work, I refused to pay more for them to fix it, and went to another more reputable company to do the work. My strongest recommendation is to have someone other than Robert write the estimate if you do want to go with them.