HORRIBLE! DO NOT use this company. Maybe it was good when it was started, YEARS ago, possibly by the father of the current owner, I do not know for sure, but the job we had done was totally shoddy. We had our floors stripped and stained. When they stripped the floor, they did not even take out the outlet covers on the floor, so we now have a HIGH area around the outlet where the cover remained ON while the stripping occurred. Of course, it is the old color too. We also have swirl scratches all throughout the floors from their sanders. Talk about a lack of quality in their work. THEN, when they came to stain an entire house of floors, they were done in an hour to an hour an and a half, never changed out the rags and left blotchy, black floors riddled with footprints! HORRIBLE. One guy was doing a fine job upstairs, but was told to HURRY UP by the other guy (who was "in charge") and not to use new rags. Also, the guy who was "in charge" phone kept going off. He was in a hurry to get the heck out of our house. The floor did not dry for 5 days because they did NOT wipe off the stain as they went, but rather pushed it around with soaking wet rags. We were unable to have a holiday at our house, as planned, because of this whole fiasco. We had them strip them again because we did not want floors that looked like they were painted BLACK, poorly, with footprints and uneven color! TERRIBLE. We had NO CHOICE and then WE proceeded to stain them ourselves. It took us 8 hours one day (2 people, just like they had) and another 2 hours the next day with one person. It took them a total of about an hour and a half to stain the same area and leave it a soaking wet mess. When we called the owner the day it was done, to tell him that we were unhappy and that the floor was black with footprints and splotchy areas everywhere, he said he'd get there next week to check it out!!!!! This was on a Thursday. I would think an owner should get there the next day if a customer is unhappy. When he did arrive, he tried to pass the job off as being done correctly and to "industry standards". Our painter at the time (who was there when this conversation took place) said he has seen many terrible jobs by this company and that he has heard the owner use that term whenever he heard homeowners complain about the job that was done. He finally came around and said that it was not their "typical" job. Our painter stated that he has seen otherwise. My advise is to stay away from this company. I know I will! read more