1. B & B Flooring

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Manchester, CT

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B & B Flooring

5.0 (2 reviews)
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5 years ago

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Patrick Daigle Hardwood Flooring

Patrick Daigle Hardwood Flooring

(31 reviews)

These gentlemen did an amazing job on our 150-year-old pine floors. I forgot to take a "before"…read morepicture, which is super sad-- there had been carpet down for a long time, so the floor was covered in glue, scuffs, and assorted marks. The Daigle family came out here and worked a miracle. I gasped when I saw them. And I found this company to be super affordable. I also really appreciated how personable and friendly they both were (father and son team). I know some people don't care about whether a contractor is friendly or not-- just as long as they are skilled-- but for me, if I'm going to have someone in my home for hours at a time, I want it to be a pleasant experience. One warning-- they wanted to start work at 6am. Which I permitted, since I get up early, but my husband almost had a fit. I've had many workmen start at 7:00, but 6:00?! Anyway, I'm sure I could have talked them in to starting at a more reasonable hour if I had asked, but be prepared.

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

Schneider's Flooring America - We are thrilled to share with you the stunning kitchen we've just completed in a beautiful new home right here in Manchester!  Take a look

Schneider's Flooring America

(34 reviews)

From start to finish our experience with Schneider's Flooring America was wonderful. We had a tile…read morekitchen floor redone, changing from medium square tiles to a much larger tile on a diagonal, and the installer laid it out BEAUTIFULLY. I love walking into this kitchen every day now. Right after this we had a den carpet replaced, and everything went smooth as silk. From sales representatives to installers everyone is professional - on-time, accessible, happy to help and explain, and they do a superlative job prepping and installing. No short cuts. Make things easy on yourself. Go here.

I had flooring installed in May and have had only challenges and lack of timely communication…read morethroughout the entire process. Staff would not return calls or provide estimates as promised, requiring my having to initiate following up with staff on 5-6 occasions when they did not act congruent to their word. My floor was installed and it revealed knots and colors not depicted in the sample; I again had to pursue follow up weeks later to only be told the manufacturer determined that I should somehow have anticipated these knots and colors to exist in spite of the sample not even indicating in writing these potential variations and staff not educating me to this point. The contracted staff who actually installed the flooring itself were professional, thoughtful, considerate, and hardworking. They did a wonderful job on the floor itself. However, the floor is not consistent with my expectations and, even worse, main business staff fails to communicate in a timely way to resolve outstanding issues (such as needing to re-install a small molding piece that has been outstanding for nearly two months now). While I empathize that the business may be experiencing staffing limitations and transitions, the lack of communication and action turned an otherwise joyous renovation into a stressful and disappointing experience. I will not personally use this company for future renovations, which is disappointing.

Dalene Flooring Carpet One Floor & Home

Dalene Flooring Carpet One Floor & Home

(11 reviews)

I can't say enough good things about Dalene Flooring. My…read moresales rep was Connie who could not have been more helpful or patient is picking out a product. The man who came to my home to take the flooring dimensions was skilled, respectful and professional. My installers were Angel and Mason. Very professional installation and both were kind and courteous. Great attention to detail and responsive to all my questions.

I recently bought a new construction home and my builder, Boynton, unfortunately used Dalene for…read moreflooring. After the builder caused water damage to the kitchen and bedroom, Dalene came out to re-install wood in the affected areas. While the quality of the original work was good, the finish on the re-installed wood was awful. There were lap marks and visible streaks of filler smeared across many planks. At least it felt smooth. Aside from this, their "dustless sander" spewed dust all over the countertops, walls, etc. and I had to throw out a lot of items in my kitchen because I did not want to eat dust. Although this perhaps was to be expected, I was told ahead of time that plastic wouldn't be needed because they use a "dustless sander." I knew better for next time and bought and laid out plastic myself. They came out to assess and we decided to leave the bedroom as-is since I would be placing furniture over the areas where mistakes were made. In the kitchen, the issues were widespread, so they did the job a second time. Unfortunately, they applied two coats of Bona Traffic Go within about 1 to 2 hours of each other. I saw the label on the container. First, I paid for Bona Traiffic HD, which is more durable, yet they didn't use what I paid for. Second, Bona requires at least 3 hours between each coat, because the grain is raised after the first coat and, if the grain is still rising at the time the second coat is applied, it will end up rough and grainy. That's what happened. The smears of wood filler are gone but in place of that issue the floor is now rough and grainy, sandpaper-like in some areas, so I've only traded one issue for another. The builder reached out to them but they never returned. Even if they did, I'm not sure I would trust them to not mess it up further. They move 100 miles per hour; their only goal is to get out of there, not to do the job right.

B & B Flooring - flooring - Updated October 2026

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