Called and got Rich on the phone to describe a couple of foundation cracks in the house I just…read moremoved into. Got a quote right away and scheduled a repair that same afternoon. A week later, Paul came with his 30+ years of concrete & foundation knowledge. Patched up an underground crack with closed-cell polymer and the other above-ground crack with carbon fiber.

From the start the transaction was smooth. After exchanging a few messages via Yelp! it was…read moreconfirmed that A-1 Foundation Crack Repair met our needs. Andrew came out to view the issue, inspect the rest of the foundation as well as the bulkhead. He provided a couple of options to repair the foundation crack and suggested bolstering the joints between the bulkhead and foundation. The technician scheduled to do the work was very courteous and accommodating. He texted before his arrival and was very understanding when we explained we had an unexpected emergency come up. He was very informative and excellent at explaining what he had done. Thanks A-1 Foundation Crack Repair for making it a breeze to address foundation cracks.

Highly recommend Sean for any of your electrical work. First used Sean in 2014 and found our…read moreelectrician. He is very qualified and does excellent work. Used him recently on some electrical work in the basement and couldn't be happier. Have no doubt - Sean is the guy to use for any electrical issues. Thank you Sean - you are the BEST! Randy & Eddie

I interviewed dozens of electricians for the work I needed done, and none came in with the ability,…read moreprice, and personality of Sean McCracken. It's possible you could find someone cheaper, but I would doubt it. And, frankly, if you do, I would doubt the quality of the work. Sean is quick and skilled. He charges for time and parts (and he works hard while he's here.) Don't worry if he stops to chat of pet your doggie, he's not counting that time in your bill rate. I have been VERY pleased with is work, I'm already having him come out and do a few other things (he was so inexpensive I can now afford more!) AND I've referred him to several of my friends. I HIGHLY recommend Sean McCracken for all of you electrical needs. Oh, and yes, he's licensed. His license number is E 51737. Please tell him Dawn sent you. I won't get anything out of it, but I'd love for him to know how much his work is appreciated. :)

We had Erickson install a sump pump system in our wet basement two years ago. For annual service,…read moreAlbert arrived at our house and got right down to work. After checking the basement and sump pump system (which was working perfectly) he carefully explained possible options that were available he believed could benefit the safety and longevity of both basement and house He patiently went over each option and their price without any high-pressure, used-car-dealer salesmanship antics, only polite suggestions. Albert was friendly, polite and very knowledgeable

Forget their warranties, guarantees, or any assurances. Their staff and sales team will impress you…read moreat first -- they are responsive, attentive, and quick to provide quotes and schedule work. Once the results turn into a failure, everything changes. They drag their feet, stop responding, and disappear when timely, urgent issues arise. A $15,000 job has now cost over $45,000+ due to their unresponsiveness and refusal to address the problem when it mattered. Their suggestion that we spend another $10,000 to fix what they originally guaranteed would be resolved shows exactly how worthless their warranties and promises truly are. The fact that the only remaining option may be taking them to court -- something that could have been completely avoided had they honored even a fraction of their commitments -- speaks volumes. It will cost more time, more money, and more stress. BEWARE of this company. If Yelp allowed zero stars, that's exactly what they would earn!

Scotty, Joe, and Jefferson did a great job sealing our basement and putting jacks in. They were…read moreefficient, knowledgeable, friendly and accommodating. They left the basement cleaner than when they arrived. Explained everything in detail they were doing and answered all our questions and concerns . Highly recommend. Price was also competitive and affordable.

If there were a negative star (Charlie Sheen?), that would be the rating. This would take far too…read morelong, so I'll number it and try to be concise: 1) Sales Rep told us "no demo required" and drafted a plan for somewhere between 9-11 galvanized steel piers to be driven into "bedrock" (later explained to not be the case). 2) $10K deposit already processed when the crew showed up. a) "This diagram is inaccurate." "We need to go under the deck and rip up the first 8-10 planks". b) Wrong - we can't go under the deck. "We need to chisel out the floor at the rear of the garage to install 4 piers there". 3) AFTER I was told they had to go in through the garage floor, I told them not to come back, and I needed a day to review all changes, send me a new contract, and drawings. After digesting all the changes, I called and asked if I should grab some 12 mil plastic sheeting to cover up everything in the garage. Digging, cement dust, dirt = headaches. "The crew will take care of all of that for you". After you read this, LOOK at the garage pics, and EVERYTHING the crew DID NOT cover. Free of charge, I get to take everything from my garage and remove the layers of cement dust and dirt off all of it. All my tools, the kayaking equipment, all chairs, the 9 ft high shelving - EVERYTHING. They only had to say "yeah, probably a good idea", and they'd be off the hook. But not Ground Works. It's a DNA thing to just tell anyone what they want to hear. That would have taken me 45 minutes, but now I get to spend hours on another Keystone cops outcome. 4) This 3-4 day job, tomorrow am, 23 Jun, will be day 14. 5) They had an excavator, all the dirt, boulders, and other loose stones parked on the side of the lawn for 13 days before removal. 6) AFTER finally removing the excavator - 22 June - the crew told me I was supposed to remit payment. a) They haven't addressed the large crack in the corner of the garage, and b) I financed 60% of the job through their 3rd party finance company, GreenSky. There is no money owed them, once they finish - it's now on a payment plan through GreenSky. PS - Their office has NO IDEA how this works. Called 3 times to ensure billing would be applied to the account we were approved for. NO CLUE AT ALL. 7) They also had to dig to the foundation on the R side of the garage (known). They dug it up to spill over the retaining wall into the neighbor's driveway. The neighbors couldn't use half their driveway for the same two weeks due to dirt and stones falling into their driveway. Read GROK (preferred AI), & their BBB ratings (33 W Bacon St, Plainville, MA specifically). There is always an excuse, and it's death by a thousand cuts with these guys. I NEVER WANT ANY COMPANY TO LOSE WORK, because there are too many people who lose business because ppl want their butts kissed. Absolutely not the case here. LOOK at the pics, and imagine this is your yard, your house, and all the extra work you get to do after they've left. This is only written so no one else has to go through anything like this, and I'm kicking myself for not trusting my gut. When you see the images of their dump truck in my neighbor's driveway, that's when the home office told the kid to run to Home Depot and jack in some hydraulic cement into a large foundational crack. It was exposed when digging, but they never addressed it. Now it's "sealed" only from the ground up. Good riddance, and I'll dig it out myself to not have them come back. THAT'S how they completed the job. Remember, this company told us 3-4 days. The ONLY reason I agreed to ripping up the garage floor was that I would have it back in a few days. The left hand never knows what the right hand is doing. I hope they read this, and refute it - I'll be happy to elaborate further, this is enough for now. Again, use your preferred AI for reviews, prompt it for follow-ups, delays, service, complaints, and the longer list of complaints for return calls. Prompt for BBB issues with Ground Works at this location. No pun intended, but DIG DEEPER. You do not want this experience.

Bella Masonry & Construction did a fantastic job installing my Bulkhead. Before they came along, I…read morewas dealing with a piece of plywood with a pallet on top. Now I have a usable bulkhead I can be proud of. Thanks Adam, Sandi & Jacqueline. I would call Bella Masonry & Construction for all my future home improvements. Dave

I had a a very difficult time finding someone to help with a bulkhead/foundation issue in…read moreFramingham. Almost all the contractors you find will do either the foundation or the bulkhead but not both. Most of the bulkhead contractors had a waiting list into next spring. I was lucky to eventually find Bella Masonry. Adam was a huge help explaining what my issues were and was very responsive throughout the process. His crew did a great job replacing my bulkhead and sealing where the bulkhead met the foundation of the house. I'd highly recommend Bella Masonry.

Please do not hire this company. They start at a reasonable price then find all kinds of things…read morewrong and the price keep going up and up. They pressure you to sign a contract for the work and the work is subpar. It does not meet code or professional workmanship. They sat in my house for couple of hours until i signed despite the fact that i told them i had to check with my attorney and would let them know in the morning. They refused to leave. I should have called the police right then and there. I did contact the police later that week when i saw the results of the job. I also checked with city hall to see if they had pulled a permit as I was told by them that they had the inspector coming next week. This was after they finished the job and wanted payment. Lo and behold city hall said no permit was pulled and no inspection was ordered. Their names are Freddie and Matthew. The work was done by 2 gentlemen who do not speak English. I will be taking legal action on this matter to recoup what i paid since I have to have all the work completely redone and it has comprised the integrity of our 4 season room. I also just recently lost my husband and they preyed on that. Unfortunately, i was scammed. I repeat, do not use them.

From the owner: Revive Masonry & Construction is a top-rated local masonry company providing the highest quality…read moreservices to our clients. For over 20 years, we have been helping our clients achieve solutions for their masonry and hardscape that best resemble their ideas and always fit their budgets. Revive Masonry & Construction is a Boston, based company serving whole of Boston.

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

During the free estimate, the president agreed to add a 3-way valve to the exhaust line outside the…read morehouse and said he'd do the favor of patching a few 3"x3" holes in my foundation wall. The valve wasn't installed, and the holes weren't patched. When I asked why, he said it wasn't in the written quote, and instead of adding it where we'd discussed, he offered to draw up a new design: a valve on the installed line inside the house, plus an entirely new pipe run to the outside. A small addition became a new project, which felt like an upsell rather than honoring what he'd agreed to. The scheduling coordinator didn't call the day before to notify me that they had to reschedule the install, so I took an unnecessary day off work. The installation had problems: the new concrete around the pump and overflow ports aren't level. When they were drilling the hole in my wall for the exhaust pipe, I watched the drill bit break through the bottom 1/4" of a siding board and a 6-inch chip flew off. They glued it back on with caulk, but it wasn't flush. From the basement, I confirmed that there was room to drill the hole cleanly through another board without chipping it. Measuring from the top of the foundation wall would have shown them that, but it looks like they didn't. A manager did a walk-through afterward but didn't inspect the work itself, only photographing the working shut-off system and the exhaust hole from inside. In fairness, the pump works and the exhaust pipe doesn't leak. But the unkept promises, communication failures, and missed details are why I can't recommend them.

We hired Fieldstone Foundation to work on a basement of a historic home that was built in the…read more1800's. Needless to say, they had their work cut out for them! Karl, Gary and their team were efficient & knowledgeable. They were excellent at communicating throughout the job. They stuck to the deadline (even when surprise issues popped up). We were very pleased with the results.

From the owner: We deliver high quality work and cheap rates and decades of experience.read more

We had 1st choice roofing & foundations specialist put in a drain system to prevent flooding in our…read morebasement. This company was very prompt coming out to look at our problem. All the workers were polite and knowledgeable about our issue. Sean was a pleasure to work with and we are very pleased with outcome of the job. We would highly recommend this company and we will use them in the future.

From the owner: Hi my name is Sean we’ve been in business for the last 30 years please give us a call from the work…read moreyou guys need done you will be 100% satisfied with the work on the pricing we get 15% discount to all our new customers