Called them because my elderly aunt was getting water in her basement anytime there was heavy rainfall. I explained that it was a fieldstone foundation and the guy I spoke with said "no problem." The gentleman showed up when he said he would, which was great that I didn't have to waster 2 hours in traffic for nothing. However, the oddness ensued quickly. Every time I showed him a part of the basement, he'd say "Great. I'll take a look and find you if I have any questions" but his "inspections" would only take 2 minutes. So, we'd walk to the next part of the basement, he'd say he'd let me know when he was done, then I'd wait a minute or two and then proceed to the next section. (I swear I'm not making this up.) It was really odd. After his inspection, I said "what do you think?" He said they don't really do much with fieldstone foundations (which would have been very beneficial to tell me over the phone) but that he was going to talk with his boss and that I shouldn't worry because they wouldn't "leave me high and dry" (no pun intended.) He then excused himself once again to call someone and then a few minutes later comes back to tell me there isn't really anything they can do and we should contact someone who specializes in fieldstone foundation repair and then leaves. I don't know how long I scratched my head after that encounter. Drycrete might be a magnificent company to do business with and their work might be first rate but, from my single encounter with them, I was not remotely impressed and it was a grand waste of my time. read more

The work performed in our bulkhead was dramatically perfect. Besides the work being done, the crew was the most professional we have ever had. They were thoughtful, clean and very polite. Also, they are honest. I can't say enough about them in every way. I would not hesitate to recommend them for any waterproofing job needed. They go beyond the job and actually do more than was in the contract without charging for it. No one is better and they are truly perfect. read more

We had some issues with drainage near our basement windows and a broken underground gutter pipe. I knew Drycrete did interior work (French drains, sump pumps etc) but wasn't sure they could help us. So glad I called. Jason came and assured us they could help. They installed 2 window wells for our basement windows and installed a drywall in our front yard, then tied both drainpipes to it. I watched his guys work hard all day and my yard looked untouched when they were finished. Can't thank them enough. Great job! read more

When I bought my house I knew the sump pump needed replaced. As luck would have it, the basement took on a few inches of water the night before the appointment. I called them frantically the next morning and Greg assured me they could take care of it and replace the sump pump as scheduled. They guys were great and got the job done. The new sump pump is working well. The only issue is the battery backup is supposed to connect to my wifi to alert me to issues. I cannot figure out how to connect it. I asked Greg who suggested the office could help. I called the office and they referred me to an IT phone number. I haven't called them yet, but I wish the directions were more clear or the path to get the help was more streamlined. Other than that, I have had an excellent experience with the company and would definitely recommend them to others! read more

Don't trust these people. I paid $14k for French drains/vapor barrier in our basement in August, were told we wouldn't need to run a dehumidifier, and now we have puddles of water and mold growing on our items we store down there (never mind that the main sump pump never seems to run reliably, the back up pump is doing the work and the "handy" app no longer shows me what the run time looks like. We called them, sent pictures and they tell us its condensation from bad air flow. And guess what...they sell something to remedy that. We were never told condensation would be a concern with the vapor barrier, and they're trying to upsell us a commercial dehumidifier. I'm beyond annoyed and wish I never did business with them. Buyer beware read more

Love this company! In 2021, they installed a French drain system in my basement and it has been dry ever since. I can finally sleep through thunderstorms instead of getting up to check and see if the basement is flooded. At every point of the process they were incredibly professional, thorough, and considerate. They answered all of my questions and explained every step of the process clearly without talking down to me. At the last minute, I asked them to add a small drain for my dehumidifier, which they did. Last month--after 3 years--my tenant reported that water was backing up in the dehumidifier drain. I called, they pulled up the details about my job, we chatted, and today Mike came out and took care of the problem without charge. They have earned my undying loyalty! read more

One word: Exceptional. My standards for construction are extremely high, and Jason and his team surpassed my expectations. Jason gave detailed explanation of the plans, was incredibly responsive and always available to answer questions. His team worked SO hard and showed great attention to detail. Most importantly, my basement has been dry since Jason and his team did their work. For context, our house is essentially at the bottom of a HUGE hill, so we get a lot of runoff. In 2021, during a week where we got 7 inches of rain, we got 2-3 inches of rain in our basement. Not good. Jason's team came in, used quality materials (triple wall perforated pvc, sump pump with battery backup and high quality dimple board) to ensure that our basement will never get water again. This Spring, we received 3.5 inches in 1 day and ZERO water in the basement. I can confidently say I do not worry about water in the basement any longer. Strongly recommend Jason and the team at DryCrete! read more

Couldn't be more pleased. Contacting Drycrete was easy. Jason was so easy to talk to and very reassuring. He was able to schedule us in to put in a french drain, new sump pump, and a beautiful concrete floor with a moisture barrier underneath. The team was always on time and communicative about the process. They were fast and thorough and paid extra attention to tiny details. They are amazing at what they do! Making basements dry! We've had a rainy spring and we are very pleased with our new sump pump and floor. These folks are lovely to work with. Many of our neighbors have hired their services, this is why we contacted Drycrete to begin with. read more

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Jason and Drycrete are the best of a traditional trade organization, meaning straight forward, good-to-their-word combined with a modern, forward thinking, problem solving, listen to our concerns outfit. Simply the best I have come across. We had a very complicated basement and they solved it. We compare every other contractor me meet with for other projects with Drycrete's standards. They are the definition of 'best practices'. We have been meaning to write this review for years, but it is hard to be this appreciative and not come across as their brother-in-law. We are not family, but we are friends now. Jason & team, an over due thank you. Ed S. read more

I truly cannot put into words how grateful I am to Drycrete Waterproofing. Not only was the entire process (from first call to finish) incredibly seamless, but Drycrete's team (shout out to their amazing administrative staff) was able to work my home into their schedule to install a French drain during a wildly busy and rainy season. We had INCHES of ground water pouring into our basement daily, and I was sincerely going a little nuts, constantly hand pumping water and fearing for the safety of my home and HVAC system - Drycrete knew exactly how to solve our problem and they were SO empathetic and kind. I HIGHLY recommend using Drycrete for an home water issues and would not hesitate to use them again in the future. THANK YOU DRYCRETE!!! read more

We had water in our basement and I had a few companies come out to diagnose the issue and give a quote and Jason, the owner of DryCrete, was the only one that diagnosed the problem correctly, even though it ended up being a leaking water main and not something that Jason's company fixes. So he was the only honest and/or knowledgeable enough guy we talked to. He deserves 5-stars at least for that. read more

Jason and his crew are top notch. They did an amazing job installing my French drain system after a catastrophic flood in 2018. I live on the ocean in Winthrop. They are professional, reliable have an incredible work ethic, but most importantly and impressively they are extremely empathetic. Due to a high level power surge and an extraordinary combined New Moon & King Tide my main pump failed causing flooding. Thank God the second pump held on to advert another major disaster before it too failed due to the heavy amounts of water. Jason came immediately to rectify and replace both systems which have been upgraded over the last 5 years. I highly recommend Jason and DryCrete, I can promise you will not be disappointed with the quality of their work. read more

Drycrete Waterproofing - Waterproofing Near Me - Walpole, Massachusetts

Hi! We recommend Drycrete Waterproofing 100%. We have suffered thru many flooded basement scenarios in the past 25 years.... NOT ANY MORE . The best money We have spent is to invest in a basement drainage system and 2 awesome sump pumps with battery backups.thank you Drycrete for your incredible team! From the first phone call to the incredibly knowledgeable team that did the impeccable work read more

Requested estimate on basement water intrusion. Steve the representative was knowledgeable and honest. The service I was inquiring about was not something he felt would be needed to be performed by his company. He was on time and honest. I would definitely recommend them. read more

Got french drains along the inside perimeter of the whole basement and a sump pump installed in January. Tropical Storm Elsa was the first serious test of the system. It's outstanding. The pump has been working hard for a week now, every few minutes, removing a lot of underground water below my basement. My basement is completely dry. I don't know what it would look like otherwise and I'm so grateful for the expert work of the DryCrete team! We only lost power for a couple of minutes during the storm but I was reassured by having the battery back-up. I love the continual read-out that tells me "System OK!" Thank you DryCrete. read more

I called DryCrete to assess the basement of a home I just moved into, as there was a dried water stain present at the time of my inspection. Steve came out and did a thorough inspection of the basement. He actually determined that things were in good shape, and recommended against doing any work on it right now and instead just monitor things through the next few storms. He even explained how to DIY my own condensate pump to drain my dehumidifier. He charged me nothing for the visit. I really appreciate him taking the time to give a thorough and honest assessment, and will definitely be calling DryCrete in the future for any needs. read more

Really wish I would've received some sort of response. I have been trying to get in touch with this company since May. I had called and was told I would receive a call back to schedule a time for someone to come out. Never received a call. Tried scheduling appointments via email twice to no avail. Called two more times in the hopes of finally getting an answer and still nothing. I was highly recommended DryCrete. Too bad. :( read more

Drycrete Waterproofing - Waterproofing Near Me - Walpole, Massachusetts

Jason and his team were outstanding from start to finish. They were responsive, professional and the work was done as promised. We originally thought we would need a sump pump and it turned out we didn't - Jason was honest with the assessment and said we actually didn't need it. As a result we referred them to our neighbors who needed 3 pumps! Cannot day enough good things - he also brought us pipe to help fix a gutter outside which was contributing to the water leak issue. Great guy, great company. 5 stars, plus! read more

Drycrete Waterproofing - Waterproofing Near Me - Walpole, Massachusetts

Today we had a professional state of the art sump pump installed in our basement. As you can see the difference between the old and new one. The new one is hooked up to WiFi and that will alert me on my smartphone if there is any problems with the pump no matter where I am in world. It also keeps records of all activity with the pump. Love technology. Also the company and crew were exceptional and so awesome. read more

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I cannot thank Jason and his team enough for the peace of mind they have given me. My new sump pump was put to the test this week and passed with flying colors, A+! What a relief to look down stairs to basement and see a dry floor. I found Jason to be very professional, honest and the most helpful of the four other waterproofing companies that I received quotes from. I would recommend Drycrete Waterproofing, in a heartbeat, to anyone who is in need of the type of service that they provide. You will not be disappointed. read more

Excellent!!! If we could rate Drycrete with more than 5 stars, we would. They do amazing work! We decided to dig the entire basement of our triple decker out, replace old cast iron leaking pipes and sewer lines, reinforce structural supports for the entire building, put a perimeter drain and sump pump to stop water from coming in, and fix cracks in our foundation. Aside from replacing the cast iron pipes, Drycrete did it all. Their ongoing communication was incredible-- timely and detailed about who would be at our house, when, and what they would be doing on a specific day; they worked fast, hard and hit or beat every single deadline we hoped they would meet; they found ways to save us money whenever they could; and they helped us problem solve and come up with creative solutions to issues as they came up. We worked with Jason from the beginning to the end of the project, and at one point, he came up with a solution that even our structural engineer hadn't thought of, saving us time and money, all the while going above and beyond our expectations for what we would get out of the project. At the end of all the work, we have a MUCH better basement with level, smooth and dry floors, a structurally reinforced building, an excellent drainage system to handle water from storms, and complete faith that these are the guys for anyone who needs foundation or basement work done. This was, very candidly, the best of many experiences we have had with contractors. We found them because of the reviews others gave them, and are so thankful we did! p.s. i tried to post this review on my cell and it listed me as being in San Francisco, which I am not. Lol. So this is a duplicate review. read more

Drycrete Waterproofing - previous floor - Waterproofing Near Me - Walpole, Massachusetts

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I wanted to write this review. I met with Jason, the owner today. I want to lower my basement floor to add ceiling height AND to partially in-ground an endless pool. Not only was Jason able to answer many questions about feasibility but also gave me ideas I hadn't considered that could reduce the time, cost and potential headaches. He also recommended getting a soil analysis done first to find out what is feasible with my water table. I feel I have gotten thoughtful expert advice before I've spent a cent. read more

Steve came today to give me a price for sealing a crack that has caused water coming into my son's basement. Very nice and extremely knowledgeable person-he explained everything to my son and myself. Highly recommend this company! read more

After the people at 1-800 Big Dog never called us back we called around for quotes on a sump pump we needed installed quickly. We had floors coming and we had water in the basement. The owner came right out gave us a quote and sent someone out to install it the next week, they did I it in a day and it works great! No more water! Highly recommend! read more

Jason and his crew recently left after only 1.5 days of installing a drain in our wet basement and we are so thoroughly impressed. For starters, Jason is a trustworthy and transparent (in business, not in reality :) guy. We felt confident in his knowledge of his product, our problem, and what it would take to get it fixed. He showed up on time with 6-7 guys on day 1 and by the end of the day was 90% of the way done. The entire operation was orchestrated beautifully, they really do think of everything and care about your satisfaction. Our fingers are crossed that this will do it for us - we get a ton of water usually! We will recommend Dry Crete to anyone looking to dry their basement! read more

Professional, timely, and great to work with. Couldn't recommend Dry Crete more. We have an old home with stone foundation. Needless to say, we had some leakage. Dry Crete fixed the issue and recommended other ways to prevent future problems. Five star service. read more

From Allyson who my husband spoke to to set up the appointment to Mike and his crew that came today to put in a new pump 5 stars!! Pleasant, hard working and clean workers. We would not hesitate to highly recommend Dry Crete. read more

I can't recommend DryCrete Waterproofing enough! Jason, the owner, is the ultimate professional. He came out and gave us an estimate for the installation of a sump pump system. He did not try to push us to do a bigger job (i.e. doing a french drain) like other companies did prior to his visit. We felt that he was much more frank and honest than the others and decided to go with DryCrete. I am so glad we did! We did have to wait about 6 weeks for the installation as they are so heavily booked but it was worth it. Jason and the team showed up and did the entire project in 2 1/2 hours! They cleaned up the entire work area when they were finished, and best of all, Jason was very patient in answering all our questions. The sump pump was just installed so I can't attest to its function but I am quite certain we will be very happy with it. read more

One of the best experiences I've had, from the initial contact through to the quote and then on to the work. We had a full interior french drain and sump installed to deal with water coming up through the base of the wall during heavy rains. Jason was informative, patient, incredibly flexible and willing to help us figure out a few issues with our basement that had nothing to do with the drainage, including removal of an old sink and pipe, and the covering up of a leaky window well. He was incredible about returning phone calls and texts. Booking the job was super easy. They showed up on time, completed the work in the time they'd told me to anticipate, and cleaned our basement when they finished up. It now looks better than it did before they arrived. Everything went to plan - no surprises. I want to make a note to those who give negative reviews based on a lack of contact. These guys are incredibly busy and they are working full days on job sites. It can be hard to deal with email when they get home at night. So, don't rely on the website contact form. Give Jason a call and leave a detailed voicemail. And then consider the time of year and the fact that they may be slammed with work because they're good at what they do. You'll be rewarded for your patience. Jason is trustworthy guy. My only complaint is that we can't work with him as the general contractor for all our home-related renovations and updates. I told him to ring me immediately if he ever expands his business. read more

Jason and his team exceeded our expectations continually throughout the process. Do not look elsewhere! This is an outstanding, incredibly well run, independent business. We just bought our first house and Jason instantly put us at ease explaining what needed to be done with the drainage system and sump pump. We had 6 inches of water in a new section of our basement and it's all gone, dry and we can rest assured with our new system with battery backup and remote monitoring from an app on our iPhones. Jason and his team showed up right on time. He refreshed me step by step answering all of my questions. Him and his team worked incredibly hard to finish the install before we had movers coming the following day. Believe me when I say, you are in great hands with Dry Crete! Additionally, they were more affordable than their competitors with significantly more value added. read more

I want to express my sincere appreciation for the team at DryCrete, especially Jason, for giving my family and I the much needed confidence and peace of mind in our new sump pump system at our home! We live in a very wet part of town in Needham, MA where our pump would run 3-4x per hour...daily! Our original pump that came with the house worked fine however it was very loud (the thump from the valve was driving us nuts) and did not provide any info on the pumping activity or send any alerts informing us of any issues with the pump and rising water. Jason understood how important having a reliable and quiet pump was to me and my family and handled the installation himself! He was very professional, diligent and friendly throughout the entire process both onsite and with follow up dialogue over phone/text. Thanks to Jason and the team at DryCrete as well as the PumpSpy system, we now have a robust and reliable pump management system that gives me all of the info I need via an app on my phone, alerts me of any issues should anything happen and best of all, it's so quiet that we can't even hear our pump running!! THANK YOU!! read more

I used this company to install a sub pump, it was not the easiest of projects because there was more to it than just the pump. They went into a crawl space, dug a trench, and put crushed stones all around. This company was professional, their quote was very reasonable, they performed great work, and they made sure I understood everything that was done and how to work my pump. I haven't had one drop of water come into my basement since. If you have any issues with water coming into your basement, I highly recommend using this company! read more

I had a great experience today with Jason from DryCrete Waterproofing. They installed a new sump pump. The job was done neatly, and he was very professional. I was impressed with how he took the time to explain what he had done, how the system worked, and the warranty. I would highly recommend this company for your sump pump needs. read more

I had a major issue with water in the basement in a home I was just about to purchase. I Interviewed several different companies, and Jason at Drycrete was the most impressive. I cannot recommend him highly enough. Jason recommended all things I should do (internal French drain) and the things I did not need to spend money on at this time. They took pictures throughout the whole job and posted them for me to view to monitor the progress. They cleaned up unbelievably. Jason then came back to set up and show me the app, which monitors every activity of the pump. Very impressed, totally happy, highly recommend. read more

I would highly recommend DryCrete Waterproofing for a Sump Pump / French Drain waterproofing install. They were on time, finished the work ahead of schedule, and were very easy to work with. The price was fair and I'm very pleased with how it turned out. read more

Our basement just survived a massive rainy nor'easter thanks to Jason and his crew. We moved into our house and had water in the basement every time there was heavy rain. When we called Jason, he came to our house and he provided us with a consultation including different options to fix the basement. He was extremely knowledgeable and immediately diagnosed our problem. He was very professional and went above and beyond before, during, and after the project to make sure we were comfortable with the work that was done. They completed the entire job in 2 days and did an excellent job. We're so glad we don't have to worry about water in the basement anymore. Excellent work and highly recommended. read more

Jason was extremely knowledgeable, professional, and customer service oriented. He completed a huge job in under a week--ahead of schedule, and went the extra mile in so many ways, adding in items beyond our contracted services. His attention to detail is suburb, and he makes very useful recommendations along the way. He communicates throughout the job so we always knew what to expect. He left the site clean, again going the extra mile to ensure we would be thrilled with the final product. read more

My parents basement was taking in water. After several quotes from 4 different water companies i went with drycrete. Jib was done on time, in budget and best of all no water. After a year we were confident no water would ever be back. We finished the basement and 100% satisfied. Workers were clean and friendly. We needed demo done and they even got rid of some junk piles in my parents basment. Thanks jason. read more

After getting about 8 quotes for waterproofing my basement, I went with Dry Crete. The reason: out of the legitimate contenders they were on the lower end, about $6,000 for my job. John the sales guy was friendly and professional. The Great: NO WATER in my basement since job completed. The Good: On time and on budget (kinda - see below, 2nd pump) Lifetime warranty (although haven't used it) workers were friendly and John was there every day to monitor the job, and all were respectful of my home The Bad: After digging the trench, John suggested a 2nd sump pump on the opposite side of the home because of the high water table. I had told him of the high water tables before, but he was surprise at how high it was. So the 2nd pump was going to cost and extra $400 dollars or so (I got this done 18months ago, so forget the exact amount). When I told him of the quote for waterproofing the basement, he told me that was for the one pump. I reminded him of the lifetime guarantee, and if I didn't get the 2nd pump and got water in my basement, he would be on the hook for coming in and doing the repairs anyway. He said I was correct but they would not be responsible for loss or damages to my belongings (partially finished carpeted basement). So after negotiating a bit on price, we settled on the approx $400 for the second pump. About 10 months after the install, my second pump was running all day and all night....so I was happy he talked me into it UNTIL I had a friend over and he noticed the pump continuously going off, even in early summer during a dry spell. He suggested the pump was installed too low, below the water grade and volunteered to cut some pvc, and put the pump on a 2 inch brick to raise it. When he did, the pumping stopped and there is no flooding, which means he was correct, the original pump installed by Dry Crete was too low. My only fear is the wear and tear on the pump for operating 24 hrs a day for months and months. The Worst: He talked me out of battery back ups! Not sure why. He had heard me talking about having an electrician in the family and suggested I save hundreds and hundreds of dollars by having the electrician install some wiring to a generator. I questioned him on it, and he assured me it would be easy and much cheaper for me. Worst thing I ever did (but I figured he was right, as why would he talk me out of doing it - more $ for him...but now I assume he had another job lined up and wanted to finish mine - shame on me). As it turns out, it is a somewhat strange job for a general electrician and requires pulling a permit, etc. So after two storms that required me being home and awake to plug the pumps into a generator, I emailed Dry Crete for a price on installing the battery back ups. I also emailed other companies for quotes and awaiting prices. Not something I want to be doing after getting the original job done. Summary: THERE IS NO WATER IN MY BASEMENT (which is the most important thing) There were others in the same price range, if I had to do it over again, I would go with anther company, and spend an extra $500 or so dollars. read more

We interviewed eight companies before settling on Dry Crete. We chose them for our project because their quote was competitive (lower mid range among their competitors), and they answered all of our questions completely, accurately and patiently. Having done quite a lot of research, we also had confidence that the system they proposed would be the right one for us. They have just finished the installation and we couldn't be happier. The job site is clean, the installation is exactly as planned and although they had to do a little more prep work than they expected, they did not charge for any extras. Job done exactly as required, on the day scheduled and for the agreed upon price. Jason and his crew were very easy to deal with. Highly recommended. read more