Dan did an amazing job with the French drain in my basement after weeks of rain beat up my…read morebasement. He was in and out in three days, beat the competition by a LONG shot price-wise, and treated me like a valued customer and not just another name on an infinite list. I highly recommend New England Basement.

I had Dan and his team dig a full perimeter french drain in my basement, with a sump pump in the…read morecorner. They were on time and worked hard. However, the french drain and sump pump he installed in my basement was not done properly, and thus is not functioning properly. The sump pit was not placed low enough, and when water rises in the lowest spot in the house it does not flow through the drain and into the pit, where it can be pumped out by the sump pump. Numerous calls and texts, with offers to work me into his schedule, and almost two months later I'm still left with pooling water that can't reach the sump pump because the pit was placed higher than the lowest point in the house. Additionally, Dan cut through the top of the sump pit cover, leaving me with an exposed pit in my basement, which is not normal, illegal in some states, and contrary to recommendations from the American Society of Home Inspectors. When I protested the lack of a sealed sump pit, Dan proceeded to tape garbage bags across the top to create a moisture barrier. This happened because I had asked about adding a third, more powerful sump pump to the regular pump and the battery back up. The pit Dan used only had two knock out holes for piping, so instead of advising me of this, he cut the top open to fit piping for the third pump. Had he advised me properly, I would have opted for two pumps, so we could use the lid as it was designed, and seal it properly. Overall it was a fine experience while they were working here, but a combination of bad advice, no advice, and poor installation have left me with pooling water at what remains the lowest spot in my house, a dry french drain, and an empty but exposed sump pit.

Did an amazing job waterproofing my basement. Replaced a sump pump on two days notice after major…read morestorm. Sure they were super busy. Planning to hire them again to fix water issues in my garage. Big fan.

Our entire first floor was destroyed by groundwater. We thought that we needed a $20k drainage…read moresolution. Diego was able to remedy the cause by installing two wells and saved us thousands of dollars. His team replaced the damaged drywall, flooring and molding. They also were able to complete all of the electrical and painting. All work was done professionally and meticulously. It was a large, involved project, but Diego patiently walked us through all steps from start to finish. All of the staff from the electricians to painters were courteous and professional. Their attention to detail was appreciated. The entire project went very quickly and we are very pleased with the results.

I recently purchased a new home with some sump pump issues and wasn't sure if the builder was…read moregiving me a runaround about fixing the issue. I wanted a second opinion from a professional. I called Watchman and spoke with the owner who gave me his opinion. He then offered to come out and take a look. Upon coming out, the owner gave me his opinion and recommendations which I could use to go back to my builder with. Watchman did not charge me for this and did not attempt to sell me anything. They simply advised me of some changes I could ask the builder to make as part of my new home's warranty. It's refreshing to encounter a company and owner that genuinely want to help people.

As I take a break from mopping up water and watching my husband dump 16 gallon shop vac buckets of…read morewater out one after the other from vacuuming the water that is pouring into my finished basement, I am reminded of the time I tried to get Tim, the owner of Watchman Waterproofing, to make good on his "lifetime guarantee" of waterproofing. After spending over $80,000 on a full perimeter system with a sump pump and finishing our basement, I am left with a vendor that refuses to make good on his guarantee, and a house that STILL gets water. Tim told me to "go ahead and sue him" vs. making good on his work. DO NOT DO BUSINESS WITH THIS COMPANY if you care about your property ACTUALLY being waterproofed.

The Lawnmark Plus truck broke our storm drain cover and its pavement when their inexperienced…read moredriver backed into a part of our driveway which was clearly too small for their heavily loaded, huge truck. You can see the photos online under Google Reviews. After 2 months of waiting for them to repair this, like they had mentioned and finally getting an answer that they won't do anything after we had to call them repeatedly & they would not talk to us directly, we wanted to find someone who could repair the damage before winter. Firstly, it is very hard to find anyone to quote the job. One vendor, with the most reviews on Google took 3 weeks and still finally quoted a crazy amount. I could probably build a new driveway 3 times over at that cost. Next guy, came quickly and quoted half of that crazy amount - which still made no sense. Finally, I came to Yelp at the end of the line, and asked for quotes, not expecting much. Of all the vendors who replied, Ben was the only one who was prompt, very responsive, and came quickly to do the quote. Then, we agreed to repair just what was needed and replace the cover with a metal one. The install date came quickly, and he went over & above to try and get the work done as estimated - including finding a metal cover, because in a few days time, they were sold out everywhere. We could not afford to pay more for the metal cover he did find, but he was gracious enough to cover the remaining amount himself. Pretty unheard of compared to the lawn company who had 0 customer commitment, responsibility or ethics. I wish we could have covered the total cost of the cover he did find, but not at this time. We just could not afford it. The work was done well. It is a solid, cast iron storm drain cover that should last a very long time. It is heartening to see young people do work in these areas where it is very hard to find anyone in the new generation doing these jobs. Hopefully, in the coming year, our situation will improve and when we do our driveway, I look forward to hiring Ben to redo it, as it is getting old. Other vendors should see and learn from his work ethic. This is how you get customers and customer loyalty. He is like the only other vendor I have found in the Greater Boston Area who put customer satisfaction above everything else. That is what we need in these times, where many of us are going through hard times, and we need more kindness and understanding around us. Well, Christmas is not that far off!

My review of Statewide Masonry &Construction and the waterproofing job I hired them to do work…read morestarting 10/10/2023. The owner Ben Cawley came out looked the Job over. I showed Ben the places where water comes starting at chimney base on west side of house around to the front side to the garage. Ben did go up on the roof to check the Chimney and mentioned that would need work. I took him down to the basement so I could show him exactly where the water comes in as the last heavy rain storm made a mess. There is a room underneath the garage I showed the places where water would enter. Back outside he told me what he was going to do and how, I am retired and have worked construction so I am familiar with what had to be done. Dig around foundation, dig out the two attached to house planters, front porch landing, cut the concrete and asphalt in front of garage Told me he would give me three estimates, Chimney side and front. The whole house foundation and the chimney work. I received emailed invoice with the three proposals. I went with front wall and right side only and chimney repair. Date was set for 10/3/2023. I was contacted by Ben later to change to 10/10/2023. I told him then to take the chimney out of the picture he was fine with that. This information is important as it will show in the next part. 10/10/23 Ben arrives with his crew they start working I sign the contract all seemed fine. When they got to the planters ran into problem. At one time the house had a walkway around the front and the planters were built on top so they would have to chip through the concrete to access the foundation. Good move canceling the chimney work, four grand to cost. They needed a hose for the concrete saw I let them use one. At another time I check and the side concrete landing was cut but not chipped. I asked Ben when he was going to get to the garage. He said the garage was not included, told we talked and I told him not to get the garage, I told him there was no way I would not include the garage, he was mistaken, He insists I told him to stop there. I told him again he was mistaken. The concrete is cut, side is dug, planters dug to concrete to be chipped I tried hard not to lose it. Told me on the contract he brought that day had "area discussed" those two words were not in the email with the proposals. See Pics. I told him again there is no way no how I would not include the garage. I am feeling like I am in a bad contractor joke. That is five grand added to the cost. I did the grin and bear it the best I could. Creditability has now entered the picture. That is, it for that part. The job is moving along and the last day got here, I hear them arrive. After a bit I go out to look, you will see the picture with a blue tarp. I started a landscaping project before this water situation. And I dug and screened the dirt I am putting new lawn is this part of the yard. Well, they wanted to fill the planters and without asking, and not knowing what it was for, they used it to fill the planters, Ben thought nothing of it apologized. Now the aesthetics for the house the concrete squares you see laying on the ground didn't get placed back and would have gotten tossed with the rubble If I had not gone out and had them saved. Now for the slate walkway to front porch, some pieces had to be moved to dig pulled them out no one took a picture. They did sort of get them in place just not very well, see pictures. I had three blue tarps I did not notice missing till the next day. I had to rake a lot of debris off the lawn, empty the planters as that is not how I fill them. That is why the concrete squares were in place there. 8 wheelbarrow loads from one planter with a lot of debris in it and on the other that had dirt from under tarp I shoveled to the ground that I cleared to seed. I posted a review similar to this one. Ben contacted me on how to make it right It. I told him to come clean the concrete spay stains from the concrete saw off the house. I went out there today10/25/2023 with a bucket of soapy water scrub brush and hose. Scrubbed the siding and the concrete not working to good, hole behind downspout not filled with concrete and now I have standing water where the concrete was cut and filled but not leveled and the expansion joints on the concrete landing need to be sealed see pics. The slate walkway is in disarray where the slate was removed and put back is sunken and not stable. Three pictures are of the room below the garage where we used drylock paint trying to stop some of the leaks. no way would I not have included this. Work was very unprofessional. A lot of damage. 10/26/2023 out to Lowes to get backing foam and Self Leveling Sealant for the expansion joints. J.P.L Again look at the pictures. Judge for yourself

Final update to this review. See attached text messages…read more I'm no longer communicating with this business based on their consistent broken commitments and unfinished work.

We hired Tony and his team to replace our decades old driveway. Their price was competitive with…read moreother estimates, but their communication was superior, always prompt and accurate. The work was completed exactly as promised and the new driveway looks spectacular!

Used them twice, very happy with the results. The repair holds up really well, no leaking anymoreread more

I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

I live in JP and was really unhappy with the irrigation company that we inherited (i.e. the one…read morethat installed/serviced when we moved in). I had a hose malfunction, looked online and found Boston Irrigation, called Saturday morning, and Fabio was out to fix it later that same afternoon. He was great with communication, updating me on his timeline, then very knowledgeable and helpful when he arrived. He assessed the problem and was very straight forward about how minor it was to fix, asking if there was anything else about the sprinkler system he could help me with so I'd get more bang for my buck on the hourly labor fee. I appreciated that he didn't just show up and take advantage of the situation, which he could have done, and my previous irrigation company would have done. I'll be using Fabio and Boston Irrigation going forward. Thanks for the help!!

I have worked with a variety of contractors, and Gabriella and Fabio take the prize!…read more They communicate well, follow through, and are pleasant to work with. Their team is super nice and respectful. Their prices are fair but their work is stellar. I only write a few reviews but cannot speak highly enough about Boston Irrigation!

When water was getting into our shed (and home office), Chad and team repaved our driveway and…read moreinstalled drains and a dry well to resolve the issue. Not only does the shed not flood anymore, the yard is so much nicer. Our yard used to be a sand pit that turned into a lake when it rained. But now it's a fun & functional space for our kids to play.

Honesty goes a long way with me. So does free advice. I tried to hire DC Exco to remove my oil tank…read moreand they told me how to get rid of it for free! They could have easily taken my money, but instead he chose to be a good neighbor.