Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

I'm happy to be able to update this review on Groundworks! The GM came out personally to look at…read morethe job and said he would correct all the issues created by his crew. Guess what he kept his word! Mostly everything was fixed back to its condition before they came out. Now with all the recent snow and all the melting thats taking place, my basement would have been a literal disaster. But its not, its super dry and smells great and is airtight. I'm so thankful I called them when I did and that the work was completed in time for the snow fall. I 'm also super thankful to the GM for being thoughtful and following thru on his commitment to provide a superb service along with great customer service.

Ed came in and knew exactly what needed to be done. He showed up on the date that he promised and…read moredid a fantastic job with my two foundation cracks. He is a master at his trade and been at it for a long time. He also came in for 1/2 of what his competitors wanted to charge. Highly recommend and would use again in a second if I am unfortunate to get another basement leak.. Give him a call at 508 570 8243 or visit his website at http://www.cracksseal.com/. Andy G. Medway

From the owner: I have over 25years experience in basement waterproofing and have constantly upgraded our products…read more I am the one who will access the problem and also do the repair.I have a low overhead which leads to a lower cost for customer. Every repair comes with a 10 yr. transferable warranty.

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

Prompt response to a quote request- no overselling when they assessed the scope of what I needed.read more

I think the pic says it all. $8500 to put two handrails for an elderly relative. I don't think they…read moreeven read the request.

From the owner: We are a small company located in Norfolk MA Specializations…read more-pavers -repairs -patio -retaining wall -walkways -concrete repairs -concrete pad - brick work -wall repairs -foundation repair -reinforced concrete ramp - all other types of concrete work. -tiling -grouting -repointing waterproofing 774 529-6875 Our prices our fair. Willing to work with the customer for a price that we can agree on. Give us a call today!

Very friendly over the phone and in person. They explained everything they were going to do and did…read morethe job. The quote was exactly what they had given me prior to them coming to the house.

From the start the transaction was smooth. After exchanging a few messages via Yelp! it was…read moreconfirmed that A-1 Foundation Crack Repair met our needs. Andrew came out to view the issue, inspect the rest of the foundation as well as the bulkhead. He provided a couple of options to repair the foundation crack and suggested bolstering the joints between the bulkhead and foundation. The technician scheduled to do the work was very courteous and accommodating. He texted before his arrival and was very understanding when we explained we had an unexpected emergency come up. He was very informative and excellent at explaining what he had done. Thanks A-1 Foundation Crack Repair for making it a breeze to address foundation cracks.

Worst decision I ever made in hiring Kings Masonry- not only that I had to have roof replaced by…read moreanother company and I got no restitution from Kings Masonry. They didn't strip off old roof as required but added a third layer of shingles haphazardly which created leaks and bubbling paint. Discovered after that legally in MA two layers of shingles is the limit and insurance company wouldn't cover any damage if I had filed a claim.

King did a chimney rebuild from the roof top up two years ago. We now are having issues with leaks…read moreand cracking. Every chimney contractor who has looked at the work said it is awful. Flashing is all wrong. Poor quality bricks, bad mortar joints, terrible job on the crown, only one layer of brick on the crown should be three, bad and sloppy workmanship on the cement crown itself. Shortly after my water heater stack vent was backing up into the basement. The reason? A hunk of mortar feel and lodged itself blocking the hot water heater exhaust into the flu. Terrible sloppy workmanship. All recommend total replacement. Wasted $9,000. Need to demolish and rebuild.

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.