I would highly recommend anyone looking for windows to get a quote from Reliable…read more Reliable Window was recommended to me by a family friend who had around 14-15 windows replaced by Reliable about 7 years ago. After looking at the windows they had installed and seeing they were still in great shape I decided to give Reliable a call. I needing 6 windows replaced and they were able to get their contractor out to my house within 2 days to take rough measurements needed to create a quote. About 3 three days after that I had a quote for the job and the price was exceedingly affordable compared to several other quotes I had gotten. I was using the MassSave Heat Loan program to acquire a loan for the work and Reliable was helpful ensuring I had all the necessary information and paperwork to get approval. I also had to let them know that one of the windows they measured wasn't one of the ones being replaced and needed to have a different window done. It wasn't their fault as I had spaced and told them the wrong window originally. They were quick getting the new measurement and getting me a new quote which was for the same price as before. I worked with Carol and never had any difficulties contacting her by phone or e-mail. The majority of our communication was through e-mail which is fine with me because it is what I prefer.

The one star is the result of an incident that took place in July 1st. And involves the co-owner of…read moreReliable, Rob DiStefano. This review is especially helpful for potential customers who are POC. During the renovation of my 2 homes (same property) a member of the Reliable crew working on my 80 year old parents home asked me to turn off the a/c for 20 minutes so that he could remove siding without damaging the unit. We complied and shut off the a/c inside the house via the thermostat. About 25 minutes or so after the request was made I went outside and asked the worker if we could turn the a/c back on. He said yes and when we turned on the thermostat the display was blank and the a/c didn't come on. Then we tried the lights. No power. Then we had both our handyman and the visiting Reliable sales rep check the breaker boxes and everything was in working order - no switches were tripped but still no power in the house. The sales rep contacted Rob on his cell and tried to explain the situation - the power went out after their crew was demoing near the electrical wires. Rob refused to believe that the company was in the wrong and continued to berate Jay on speaker phone about how to troubleshoot the electrical issue with me and the work crew listening. After about 10 minutes of debating the issue, Rob frustrated with not being able to find a suitable resolution, made a derogatory statement about me and my family. He stated that since we couldn't figure out how the power went out he could only assume that we didn't pay our bill. Not the right thing to say about your Black customers. The comment was so egregious and inappropriate that I was shocked and gave a response that I cannot include in this review. Our sales rep was mortified and the whole situation escalated because of Rob's lack of consideration for his customers and employees. After hanging up on Rob, our sales rep was able to troubleshoot the issue and a member of the crew notified us that the power had been restored. There are other issues with Reliable that occurred during the almost 2 months they were working on our homes - lack of communication about material deliveries including the dumpster and porta potty; no set timelines for the work; not providing adequate staff consistently to the work site; no communication about payment - we have yet to receive a final bill and the work was completed on July 20th. It's now August 6th. The only pro that came from the renovation is that the house looks great! But even that small joy is clouded by Reliable's lack of attention. There are 3 small areas that need to be finished and there has been no communication about when it will be resolved. This company really needs to step up its administrative practices and treat their customers like they matter.

I recently hired Marios Roofing to complete my roof replacement. Prior to my roof replacement. I…read moreresearched roof repair companies and decided to contract with Marios Roofing. My roof was desperately in need of replacement with leakage included. Jim Bryson from Marios arrived at my home and conducted a complete appraisal for roof replacement. The other roofing companies did not do that. He was very professional and honest. Yesterday, my roofing project was completed by the wonderful roofing crew from Marios Roofing. They arrived at my home very early in the morning and started the roofing project. The were very skilled and professional. They worked all day on the project only stopping for a lunch break. The crew was neat and clean. My property looked AMAZING after they completed my roofing project. I HIGHLY RECOMMEND MARIOS ROOFING COMPANY. This roofing company is s AWESOME. Very skilled and professional employees. Cheryl R.

Update: Photos of inside trim for skylight installation from previous job. Still having issues with…read morecommunication. No one is on the same page.

We highly recommend this family run business. Paul and his crew replaced 25 windows in two days and…read moreleft the place spotless. They were prompt in replying to my initial inquiry and coming out to provide an estimate. They were incredibly knowledgeable and never tried to upsell. They also insisted on measuring each and every window, which I appreciated as other window companies did not even bother with proper measurements when providing outrageous quotes. The whole process was seamless, professional, and very pleasant. We are very happy with the results, we look forward to working with them to replace our siding in the near future.

I reached out and asked what information they needed to get a quote on replacing windows. They…read moreasked for outside pictures and an address which I sent. They responded with "I would have to see it!! To see if it needs a support" I waited to see if they would follow up to schedule an appt and nothing. I reached out asking if they scheduled appts for etimates and haven't received a response in 4 days.

Great communication. They were professional, on time and cleaned up after themselves. The trim,…read moregutters and windows look fantastic.

Lema construction was amazing. they were reasonable, timely, did a quality job. kept me in the…read moreloop with everything. I would highly recommend them over and over again! Customer service is tough to cone by these days, definitely quality!!!

Ruined my condenser requiring replacement of a whole new furnace and AC system. Requested follow…read moreup on things done incorrectly, was ghosted after multiple requests. Then had a leak a leak that since I couldn't get him to respond to non emergent issues, And I no faith he would respond before an impending storm, and had pay for repairs myself. They were a GAF elite installer, but lost their certification shortly after installing my roof. Do not use!

BUYER BEWARE! Horrible communication from the owner. Never…read moreresponds to texts and did not come back and finish the job despite promising to do so. Also, our job was booked in advance and the subcontractors who showed up here told us that he had just reached out to them mere days before to see if they would do the job. If you are looking to do business with someone who is responsive and plans ahead - this is not the company for you! I see other recent reviews saying they were ghosted by Dan the owner- BUYER BEWARE!

I would hire B&B again. Bill and his crew are professional all the way. comparable pricing, and…read moregreat to work with.

I am currently six months into a major house renovation with B&B, and we are going through an…read moreextremely difficult time. I would love to share my honest experience with those who are considering working with Bill. Please directly reach out at jameskhoon2001@gmail.com. (Update) As a snapshot, I am sharing the pics of our house which was flooded, because the site was left un-weatherproofed for the last three months. The house is now soaked to the frame.

Storm Care Roofing made our 150 year old roof new again, plus we had them roof two additions. It…read morewas a heck of a job, a leak here and there, siding fixes, gutters, even a bathroom ceiling and walls. They never skipped a beat, skilled hard workers, everyone professional and accommodating, reasonable pricing. I highly recommend Storm Care and would hire them again. Include them when you get estimates, you'll see the difference right away.

From the owner: Here at StormCare Roofing we do our best to provide the best service possible. We can also help you…read moredeal with insurance claims.

We recently hired them to fix our roof, and they did an amazing job. From the beginning to the end,…read morethey were very professional and paid attention to every detail. The team arrived on time, worked hard, and kept everything clean (very important to us) during the project. They did everything carefully and made sure we were happy with the progress. They also listened to our specific requests and made sure to keep the look of our home intact. My wife was especially happy with how they managed this. Hristo is such a down to earth guy. If you need a reliable and professional roofing company, I highly recommend them for sure!

I contacted Boston Roofing and Gutters on a Sunday and they responded almost immediately. They were…read moreable to come the following day, diagnose the gutter problems I was having, and recommend solutions. They were even able to come and do all the work that same day. I really appreciate their prompt attention, obvious knowledge of gutters, and honesty (instead of telling me I needed a gutter replacement, they simply cleaned out that gutter and sent me before and after photos, which I've added here). Highly recommended!

I just had a ridge repair done on my roof over my garage and they did an excellent job…read more I would highly recommend this company to anyone in my community. Thank you again!

Stem to stern, this was an excellent performance. I can think of no other company I have done…read morebusiness with in a 93 year lifetime that could exceed the quality of performance that Mighty Dog Roofing displayed. From the initial contact through the interview and the proposal each individual I dealt with was prepared, professional and delivered on their promises. They replaced a 29 year old concrete shingle roof in two days without incident. The workers were diligent and skilled. The cleanup was thorough. A company representative contacted each of the neighbors to insure that no one was inconvenienced by the activity. The price quoted was mid-range with competing offers and was the price paid at completion. I could not be happier with the whole process and would highly recommend them to anyone requiring home roof repair. Robert G. Rudrow