I had nelson come out to quote me a price to do my dormers replace windows. He said over 6000$. Took over 6 months to come out they did the job. Still my dormer leaked for months,nelson came out told me was the chimney. I had marios roofing come out they said the dormer had 2 other companies come out said dormer, marios was fantastic super professional. I sent nelson pics, texts, voicemails he blew me off took the money and ran. I filed complaint with BBB suddenly he was all over it. He tells me that he will find issue and fix it free of cost. Forget about all cost of interior damage and interfering with my job having to take time off to be here. Then he pulls me outside to show me did nothing wrong to which i said stripe dormer do it over suddenly we see the step they skipped first time u could see the sky from inside my living room where water poured in! Then he begs me to tell BBB he fixed it, he tells them the customer was remorseful as was he and it wasnt his fault And everything was repaired all while a 8x4 open spot in my damaged living room ceiling still existed. He returned another time closed my living room ceiling and not to well done either. His men broke my brick steps, left trash all over my lawn including nails. All the while they used profanity they were angry they were back 'lets get the f--- out of here". When nelson himself was fixing the ceiling his assistant kept letting my screen door slam into house leaving outside door wide open despite my heat on, nelson mumbled oh my god and f--- while doing repair. Stay away from this company unless you want yourself and property disrespected And damaged. read more
