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    Waterline Pools and Spas

    4.1 (9 reviews)

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    4.5
    (22 reviews)
    Pool & Hot Tub Service
    Responds in about 2 hrs
    5.0
    (32 reviews)
    Landscaping
    Responds in about 10 mins
    3.0
    (4 reviews)
    Landscape Architects or Designers
    Responds in about 10 mins
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    Mary R.

    WOW!! Pete, Aaron and crew were sooo awesome to work with and created the most beautiful back yard for me. They were so creative and didn't just give me the cookie cutter pool that the 4 other bids I got offered. They got the job done fast and made it a fun experience. It been over 2 years and they are still available if I have any questions or concerns. I use them for my pool service as well and could not be happier. Thank you Waterline for literally changing how I live!!!

    Before and After

    If I could give 10 stars I would! These guys are the real deal. We are typically the type to do all of our home improvements DIY, but when it came to our pool renovation, we knew we needed professional help. We were very nervous working with a contractor we didn't know, however, from the first phone call, it just felt right! We met with several contractors prior to settling on Waterline, and from start to finish we had a wonderful experience. Their pricing was fair and they helped us stay within our desired budget by helping us be creative with our design options. Pete and Aaron were amazing to work with. I never felt like they were trying to 'sell me' on any upgrades or 'nickel and dime' me on any changes that we requested. We had a few additional afterthought requests once the project got started, but the guys never said no and helped us work to stay on budget and on schedule. We had new pebble surface added, new tile, new coping, a new vac line, a new baja shelf and a new slide completed ahead of our 6 week original schedule. I can't say enough good things about the crew that was on site every day - honestly, they started to feel like family after a while. They were all very respectful of our privacy, always friendly to my curious kids, and always had a smile to give. To say they take pride in their work would be an understatement. The jobsite was always kept clean with materials and tools cleaned up at the end of each day. When it came to the finishing touches, they even included us in some of the small detail rock placement decisions to make sure it was exactly what we wanted. 10/10 would recommend this company, and hope to be able to use them in the future at some point!

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    Install It Direct - Backyard landscape design and installation with patio pavers, retaining walls, and integrated outdoor lighting

    Install It Direct

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    I called Install It Direct to inquire about turf maintenance. I spoke with Jonathan, the…read moreOperations Manager. He explained to me that they only provide this service to clients that they have provided turf for. He then went on to refer me to two landscape companies near my home where we could purchase the infill and the broom to do the maintenance ourselves. He willingly spent about ten minutes helping me, and was so friendly and nice. When we are ready to have more landscape work done, I will definitely be calling Install It Direct.

    I am posting this update as a severe safety warning to anyone considering Installing Direct. Since…read moremy initial review, a catastrophic and life-threatening incident has occurred. The fire pit installed by this company exploded into my girlfriend's face. We had an independent professional company come out to inspect the unit and the gas line. Their findings were shocking: the gas connection was completely loose. This negligence allowed gas to build up inside the fire pit structure, which caused it to explode upon ignition. Because of the physical injuries sustained and the absolute gross negligence regarding a gas installation, we are now taking this company to litigation. If you value the safety of your home and your family, stay far away from this business. A "loose connection" on a gas line is not just a mistake--it is a deadly hazard. We are currently in the process of legal action to hold them accountable for the damage and trauma they have caused. Zero stars. Avoid at all costs.

    Mendenhall Concrete

    Mendenhall Concrete

    (39 reviews)

    We recently hired Mendenhall Concrete to replace our driveway, widen it by 6 feet, install a new…read moreL-shaped front walkway, replace and widen the side walkway to our garage, and redesign the front entry by eliminating a crumbling brick step and incorporating it into the new walkway. I can honestly say this was the best experience I've ever had with a home improvement contractor. From start to finish, Mike Stratton and his team were outstanding. Mike is friendly, responsive, knowledgeable, and clearly takes pride in his work. He was flexible throughout the project as I made a few design changes along the way, and he was always willing to discuss options and offer thoughtful recommendations. What really impressed me was that many of Mike's best ideas didn't increase the cost of the project. He suggested installing a sleeve under the new driveway so I could easily run irrigation or electrical lines to the other side in the future, something I hadn't even thought about before he mentioned it and will almost certainly make use of. He also recommended embedding a drainage pipe beneath one area of the concrete so that, if drainage ever became an issue, it would already be in place and could easily be tied into. He also recommended removing the old porch step to create a seamless, modern transition to the front entry. As we discussed different layout ideas, including curves versus straight runs, he made it clear that the cost would be the same regardless of which design I chose, allowing me to focus on what looked best rather than what cost more. The workmanship was exceptional. The crew was professional, friendly, and obviously very experienced. You could tell these are craftsmen who have been doing this for a long time. They worked efficiently, never seemed rushed, and paid attention to the details. Mike stopped by every day, often multiple times, to check on progress, answer questions, and make sure everything met his standards. The project stayed on schedule from beginning to end, with each phase flowing smoothly into the next. They also went above and beyond at the finish by repairing stucco that had been disturbed during construction, rehanging my gate, and even patching some older stucco adjacent to the project that wasn't really part of the job. The finished driveway and walkways look fantastic and have completely transformed the curb appeal of our home. Just as importantly, the work looks incredibly solid. Even the walkways were built with the same attention to durability as the driveway. Nothing about the project felt like corners were being cut. The price was also very fair. In fact, another contractor I'm working with on a separate project, someone who frequently works alongside concrete companies, told me that the price I paid was very reasonable for the scope of work being performed. I recommend Mendenhall Concrete without hesitation. When I'm ready to tackle the backyard, they'll be my first call.

    I hired this concrete company for two separate projects, including backyard pavement work…read more Unfortunately, both experiences were stressful and uncertain. The main issue was that we would agree on a scope of work and price, but after the job started, he would later complain about the price or try to change the terms. On one project, he initially offered a discount if I paid cash, but about a week later said he could no longer honor that arrangement. I agreed to pay the full amount because he is also my neighbor across the street and I wanted to keep things friendly. I also asked him to repair damaged stucco under my patio doors, and he agreed to include that work. While I was traveling, he sent me a bill for the full amount, and I paid assuming the agreed work had been completed. When I returned, I found that the stucco repair had not been done. I asked him again to fix it. He sent a long message complaining about the price and scope of the work, apologized, and said he would fix it -- but he never did. After dealing with repeated complaints, uncertainty around agreed pricing, and unfinished promised work, I gave up. I would not hire him again. In my opinion, there was too much inconsistency and stress for work that should have been handled clearly and professionally.

    DB Landscape Co.

    DB Landscape Co.

    (24 reviews)

    Dan, the owner, is incredibly talented, patient, and kind. He spent hours helping us refine our…read moreideas and improve the design, essentially eliminating the need for a separate landscape designer. He never made us feel rushed or pressured. After meeting with several high-pressure landscaping companies, working with Dan was a breath of fresh air. Once the project started, we met Hector, the foreman, along with Tito and Marcos. They are hardworking, genuine people who clearly enjoy what they do. Over the two-week project they removed heavy roots, took down a large tree, prepared the ground, installed plants, created a beautiful rock garden, added a sprinkler system and lighting, and repaired and painted the fences. Our backyard was transformed from a messy "jungle" into a neat, beautiful oasis. One thing that really stood out: after the job was technically finished, Dan and his crew came back early the next morning to reposition two 300-plus-pound rocks so everything was exactly how we wanted it. Thank you, Dan, Hector, Tito, and Marcos.

    This review for DB landscaping is long overdue. They remodeled our backyard - which included soft…read morelandscaping, flagstone, concrete, a fountain, a pool equipment enclosure, and lighting. We already had a design and they made that design a reality. Daniel and his team go above and beyond for their clients. And, that isn't always easy when you're dealing with a client like us. We would change things up at the last second and his team never made us feel bad about that. They did everything they could to make us happy and satisfied. And they stand behind their work. They came back to add extra plants for us and even moved trees if we weren't completely happy with their exact placement. Also, their flagstone work was simply amazing! We would absolutely without hesitation hire DB landscaping again.

    Waterline Pools and Spas - poolservice - Updated July 2026

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