Great service with a smile. My go to watch place for repairs and battery replacements. Conveniently located in the Promenade shopping mall. Very courteous and professional during my visit. read more

Matt hooked me up with a much needed repair. He also fixed some slight movement on a second watch I had. Everything back to perfect. Thanks ! read more

I had 2 mid-range watches. One with a dog-chewed band and another with a dead battery. They offer battery warranty where you can get a 2 or 4 year warranty depending on what you want to pay. They internally mark the battery and log your repair so that even if you don't have the receipt, they'll have a way to confirm your warranty should something go wrong. While I could have purchased a cheap watch for the price of the battery, I really am attached to this one and was happy to have it back. The watch that needed the band was replaced with some awesome ingenuity. They custom cut and fit an after-market band to fit the bezel on my watch. It came out amazing! A little craftsmanship, right there. Now I could wear my perpetual time watch again. 2 days later, I was wearing the watch and my car hatch hit my wrist, broke the watch off my wrist at the band pin, and slammed it to the ground. The watch was unscratched, but the perpetual pendulum seized up. I took it back to Watch Solutions and they freed up the pendulum for no charge! Once you're a customer, they take care of you. I'll be back and highly recommend investing in any establishment that appreciates return business. read more

I took my chances to get a battery change for my Omega watch and I started to have problems the crown on my watch and the watch was not keeping time the way it should. I took it back to have the battery looked at and he told me it wasn't the battery and all of the sudden the crown couldn't move the hands on the watch! Dishonest business. Don't take your expensive watches there. Hungry for business! read more

While waiting for my battery, I had the opportunity to look around the store. This store sells other jewelry also. Rings, earrings and necklaces. If you are looking for pre-owned, they have a small selection of those items too! The customer service was top notch and with a smile. Warranties were explained and they honor the military with a discount. I was even offered a bottle of water...hospitality...I love it Don't forget your punch card...who doesn't love to save money. Check them out on the internet.... read more

Awesome service, fast battery replacements and always great customer service. Been here several times and always been easy and great. Will keep Coming back. read more

Unbelievable how fast they repaired 3 watches for me. Extra kind service and very professional. Also, very reasonable prices read more

Watch Solutions - Right outside of Sears inside the promenade mall - Watches Near Me - Temecula, California

Warning, this is long, but I just need to get this out. My visit started out great and I wish that it ended that way, but it did not. I came in with my husband to get some extra links for his two watches. Mariam helped us and she was amazing! She answered all our questions and got us in and out efficiently, and with excellent customer service!!!! After about two weeks she called to say that our order was ready. I dropped my son off at soccer practice and ran over to pick up the links. I came in and there was only one employee, Danny, and two other ladies browsing together. Danny walked over and helped me. I couldn't find my receipt at first, and asked the him if he could look me up. He said he couldn't and needed my receipt to find the links. Ok, I understood and thankfully found my receipt. I let him know up front that I was in a bit of a hurry because I had to go pick up my son. He said he would be quick. He was everything but quick! After taking my payment, he went behind the counter to put the links on. I reminded him again that I was in a hurry and asked if this would take long so I could just drop it off and come back later. He said it wouldn't, and he would do it right away. He only sat down for a min and the ladies browsing asked if he would be awhile because they wanted to look at something. He says, sure what would you like to see? I think to myself, what?!?! Then he walks over and helps them. I figured if it was quick I could understand, but he wasn't. He began to show them 5-6 other watches in various cabinets. After 10 min he goes over to the phone and begins calling around for them. I couldn't believe it! Finally, I asked him why he told me he was going to do it right away and then walk away to help someone else AFTER he got my payment. His response was that they were in here first. They were just browsing by the way, not asking for help or anything else. He began to argue back and it wasn't until the nice ladies heard me that they said they wouldn't have minded waiting. Then as he sits down to work on the watch, he says it's going to be awhile because it didn't come with pins..as if that was my fault. It ended with me NOT getting both my watches because he couldn't even put the links on. Now I have to go back. It's service like this where businesses loose customers! Next time, I'll go to the watch place across the way. read more

So I needed my Movado watched repaired and took it to Watch Solutions because that is where I usually go to get new batteries. It wasn't the battery and it ended up being a coil where they had to keep it for 2 weeks. I don't care how long they had it because I wanted it fixed right. I went to pick it up today and although it was fixed, it was left dirty, like they couldn't even buff it out a little or take a toothbrush and some cleaner to it. When I asked why it was left so dirty, Danny said they just do the repair and don't do anything extra to clean it. If I wanted it polished, it would cost an extra $100.00. What ??? He wanted to charge me that much to run it on a buffer? My repair was $135.00 so I think just cleaning it up a little bit wouldn't have been that big a deal considering they had it for over 2 weeks. Anyways don't expect to get your stuff back clean and so I came home and used a polishing cloth and wow wee just like that in about 5 mins it was cleaned up. I wasn't expecting perfection, just a little common courtesy and pride in their work. I'm bummed that I have to find a new place because this one left a bad taste in my mouth. read more

Came in to get a new battery for my watch. Danny was extremely helpful and service was great. I would recommend.

Danny helped with a nice bracelet repair. Totally worth getting it fixed, love the bracelet. Fast polite service.

Super impressed with their honesty. I went in fully expecting to pay several hundred dollars to fix a watch. The watchmaker took a look at my watch, did a few free adjustments to fix the issue and then told me he didn't think it needed anything else done to it. I know nothing about what my watch needed, so it would have been very easy to charge me for something I didn't need. Would definitely recommend and trust this company with your watch. read more

Stopped in to get a watch battery last weekend and wasn't disappointed. The watch was a gift and I had no idea how to set it or use it. Turns out the man working was wearing the same (male version) watch so he replaced the battery, set it and told me a little about all it's cool features. We discussed how ours are both limited editions, and what number ours are. Of course you expect someone to be knowledgeable on watches when you come here, but given how few of these watches there are, it was cool that he was so incredibly informative and helped me get it set so that I can enjoy it. read more

Danny was very helpful and super nice! Very fast even though he was swamped. Give that man raise!

The service from Zia Nawabi was so efficient and very friendly. He knew exactly what I needed and sized my watch for free. Great service!

Great services at watch-solution had me in and out with two watch batteries installed in under 20 minutes Danny was a great help and very informative on some watches that I was looking at read more

Watch Solutions - Watches Near Me - Temecula, California

Dropped a watch off for a simple battery change in a high quality watch that always worked. Came back 30 min later and the watch ran for 20 min after she replaced the battery. Charged my card and looked at watch which was not running now for 5 minutes. Asked for a different new battery and she refused to sell me another new one even when I said I'd purchase another one and also refused to give me my old battery back. She handed me someone else's dead battery. She claimed after 30 minutes she no longer had my battery. Her attitude was terrible and wanted me to leave after charging my card and refusing to sell me a new battery or replace my old one. Indian woman was at the cashier. Total ripoff. DO NOT GO TO THIS ESTABLISHMENT read more

Your typical mall watch repair shop. They sell low-level watches like Casio, Citizen, and the like. There's a big difference in inventory at Ben Bridge and Watch Solutions. Think Bloomingdale's when you think of Ben Bridge, and think Sears when you think Watch Solutions. However, they also repair watches. I recently had batteries repaired for two separate watches. The batteries come with 1, 2, or 3 year warranties. Since I'm probably not going to be living in the area within the year, I stuck with the 1 year warranty. It's fairly affordable at $15, but the price may vary depending on the watch. I had a D & G and a Kenneth Cole, respectively. Now, if you have a fine watch, you should probably take it to the store you purchased it. If that's out of the question, you should take it to Ben Bridge. You will pay extra, but they'll have knowledge of your timepiece because they sell fine timepieces. I know you're probably asking yourself, "Isn't D & G high end?" Not when it comes to watches, so feel free to take your low to mid-level watch to Watch Solutions. They'll appreciate the business... read more

Our family has been going to them for years! We take our watches and jewelry there. I took my engagement ring and wedding band to get sized there, and had by engagement ring re-plated and cleaned. My rings looked better than when they were new! And I disagree with the other review (Bloomingdales vs Sears)....They have a wide range of watches for every budget! They are friendly, helpful... not pushy, and professional with the best deal in town. I tell everyone I know to go to them! read more

I'm updating my first review. I've had four watches in now for batteries and one in for a repair. The watches were two Omega and two Movados. They took good care of my four watches and honored their discount coupons even though they were a week or so expired. Highly recommend Watch Solutions. read more

Thanks Zia for fixing my watch so fast and for less than other jewelry stores here at the Promenade.

Went here the other day to get my wife's birthday present sized. We were referred by Ben Bridge (apparently they don't like working on Tag Heuer), so we walked the extra 30 steps in the mall and found Watch Solutions. Our sales associate took 15 mins to size it...we came back and it was still a little too big. Her wrist is right in between link sizes, so she re-sized it for us while we waited. Total process took about 20 mins and was $30. I would absolutely recommend Watch Solutions to anyone looking for a quick in and out sizing. read more

The very best place to go for any watch issues, batteries, cleanings, repairs. Always great service and fair prices

Great service! Anything to do with watches, this is the place to come to. Highly recommend.

We came into the store to get a new battery for a watch. After getting the new battery, we purchased a few new watches. Danny took the time to make sure all of our watches fit exactly how we wanted them to. He gave us good prices and was very polite and professional during our entire visit. Excellent customer service and Danny is the best! read more

Just finished picking up 5 watches that I have been needing to get repaired for sometime. I love my watches but haven't had a reliable repair place since I moved to Temecula. Dat (the amazing watch repair guy) was extremely helpful and knew exactly what to do for each watch. I had 4 batteries replaced, one pin replaced and they made everything worked. I will definitely come back for all my watch repair needs. They also have a huge selection of watches available. read more

Watch Solutions - Dat is the guy! Ask for him when you come in. He knows everything! - Watches Near Me - Temecula, California

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Thank you Miriam for fixing my wife's favorite watch. Great customer service! Watch Solutions will be my "go to" store for repairs and new watches. read more

Been here a few times and service has always been excellent! They do fast and quick service while you wait. This time I had to have the battery of my Tag changed and they have a lifetime battery replacement for only $89.99. What a great deal. The establishment is clean and very professional service as well. I highly recommend this place for any watch repair and service. read more

So far so good, went on for a quick battery swap and was out in 10mins! Quick service!

Our first time to go to this place for battery replacement and Attiya was very helpful and accommodating. Thanks for the quick service.

I came in on a chilly, Saturday evening and met Brita. I found a nice selection of watches, great customer service, a great selection of Michael Kors watches and a Gucci watch I absolutely fell in love with! They have an awesome selection of jewelry as well... there are quite a few items i would really love to give a home, as they look oh so lonely, lol! I definitely know I'll be back and Brita was absolutely wonderful! Thank you Brita! read more

Excellence customer service and great pricing!! Danny was very helpful and accommodating!

I found this store recommended by several stores that I thought could help me. They are friendly and fast. Who likes their watches to pile up with dead batteries. They have warranties so hopefully all watches will be running for a while. read more

Watch Solutions provided great immediate service in quickly replacing my watch battery today. I appreciated the quick help and fair price. It looks like they have a great selection of standard and luxury watches too. I definitely recommend Watch Solutions for any new or old watch needs. Update: I went back here a month later for another watch and again appreciated the great quick service. They were kind enough to do a free battery test for my other watch before considering replacement, so I definitely appreciated the extra consideration before they laid out my replacement options. Thanks Watch Solutions! read more

My boyfriend and I came in to get our watch batteries replaced, and repair my broken watch band. Dat gave us a 30-minute wait time, which was perfect for us to go grab something to drink or window shop for a bit. We came back in about half an hour and everything looks great! Thanks Dat! read more

Watch Solutions - Watches Near Me - Temecula, California

Brought my grandfather's watch in to get fixed, finally works and also got the face cleaned, great service and very prompt

Great gentleman with a beautiful selection of watches. I wasn't here to purchase a watch but to get my watched fixed. Initially I was stressing but this placed put me at ease when they assured me everything could be fixed. They fixed my pin and battery for a fraction of what other places charge, and it took no time at all. I took a lap around the mall bought some pants and it was fixed. Life is sweet!! read more

--Impeccable customer service --All of the workers are really approachable and friendly but the 2 that I worked with, Danny and Zia (the owner) are stars --had 3 services done: getting sizing beads taken off a ring, have a stone/setting tightened On another ring and getting links removed from a Bulova watch that we couldn't do ourselves. --best prices out of at least 4 other places I'd inquired (but didn't go with because they needed 10 days to tighten my ring setting) --I returned to this place because Zia and another salesman were so friendly and nice when I came in just to inquire services/prices. read more

The owner is nice. And our official experience spending a lot of money on a watch and dropping off his family heirloom to have the chain fixed. Picking it up was a whole other situation. Jacob lacked empathy and to be really honest he was a complete d**k. We will never go bath there. And we will find some where else to take our watches. Not to mention it broke when we got home. Two days later. We used a key chain ring to keep it together for my WEDDING DAY. read more

Watch Solutions - Watches Near Me - Temecula, California

Mariam was an awesome associate. Really busy store but still kept the service personable. Fast service as I needed two watches with batteries and a link added to one. Had an incredible deal of $30 for a $50 voucher and half off price for one battery and an extra 15% off for this posted review I'm doing. The voucher paid for my services and gave me a $10 credit! read more

Watch Solutions - My Nixon 51-30 High Polished Stainless Steel Watch.. - Watches Near Me - Temecula, California