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    Ben Bridge Jeweler

    3.8 (28 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

    Services - Ben Bridge Jeweler

    Watch cleaning

    Watch part repair

    Watch part replacement

    1 More Service

    Watch seal testing

    Ben Bridge Jeweler Photos

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    Recommended Reviews - Ben Bridge Jeweler

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    Reviews With Photos

    Leah H.

    I can't say enough good things about this place. After 2 years of trying to find a trustworthy place to take my custom wedding ring to be fixed & cleaned, I was impressed by the reviews for Ben Bridge Jewelers and decided to stop in. They are friendly & professional, and after taking your ring they allow you to look at it through a microscope to identify the nature of your diamond so you can feel rest assured you'll be receiving the same one when you pick it up. I picked up my ring and was blown away- it's absolutely gorgeous and fixed perfectly (the center diamond was very loose on my pear shaped ring). I'm so happy I found this place & I'll be taking my ring here for all my future cleanings & any needed care! Highly recommend. Thank you so much for a great experience!

    Right before the second lockdown, the day Promenade had only a few hours to close.. my partner and I were shopping for new wedding rings.. We purchased this beautiful ring from Alexander jewelers (another awesome place..) but they couldn't size because they were being rushed to close and use an on call specialist.. I was rather disappointed but Mark and Ben bridge not only accommodated me within less than 10 minutes mins and quoted a very reasonable price.. it only took 20 minutes.. it came out PERFECT AND FLAWLESS! YOU GUYS ARE AMAZING!! Thank you!! Mark was very awesome and knew how much it meant to me to have it done that day.. I highly recommend Ben bridge they are WORTH the cost because they're fast very professional and take great care with your item!! ASK FOR MARK HE IS A SAINT and a very experienced jeweler!

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    9 months ago

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    9 months ago

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    8 years ago

    Business owner information

    Photo of Ben Bridge B.

    Ben Bridge B.

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    10 years ago

    Customer service rep was very helpful to me thank u to ben himself for the referral!! I appreciate the great effort and help!!!!

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    Ben Bridge B.

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    11 years ago

    All my stars going to Hannah with her excellent customer service, she showed me everything I look very patiently, I definitely go back there

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    9 years ago

    Thank you Tiffany and Nicole for the GREAT customer service! Nick and I are so excited to pick up our ring this week!

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    11 years ago

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    Ask the Community - Ben Bridge Jeweler

    Review Highlights - Ben Bridge Jeweler

    This last time I went to visit Mark, I had an old diamond ring from when I was fourteen years old that was a size 4 and no longer fit.

    Mentioned in 6 reviews

    Read more highlights

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    Fast-Fix Jewelry and Watch Repairs - Fast-Fix Jewelry and Watch Repairs | For Over 40 Years!

    Fast-Fix Jewelry and Watch Repairs

    (151 reviews)

    $$

    I brought in my $2000 watch to have the button fixed, and for that specific repair, they did an…read moreexcellent job at a reasonable price. However, shortly after, the bezel began popping up. Between the watch and the bezel is a red gasket designed to keep water out, and I suspect that when the bezel was removed to fix the button, it became misaligned, preventing it from closing properly. I returned twice for this, but it seems they kept using the same technique, a cheap pressing tool, possibly crushing the gasket further each time, resulting in the bezel popping up again. On my fourth visit, I could still see the red gasket, so I asked them to fix it one more time. The technician, a heavy set Hispanic gentlemen, told me that's how it was supposed to be (which is clearly a lie). I left the watch with them this time so they could properly assess and fix the gasket. I'll update this review if they can finally resolve the issue and put this nightmare behind me.

    For years we would bring all our jewelry for fixing or simply replacing watch batteries. They used…read moreto give grate service. It seems that recently they give crappy service but most importantly they became so outrageously expensive. I found a jewelry store on the second floor WATCH SOLUTIONS near Dicks. WATCH SOLUTIONS by far has way better quality, price and give excellent service by far way better than fix it. I no longer will do business at fix it. They become outrageously expensive they give horrible service! Go to WATCH SOLUTIONS they fix well and buy with excellent customer service!

    Just in Time

    Just in Time

    (124 reviews)

    I have been going here for a while now and have always had nothing but a great experience. Everyone…read moreis very kind and knowledgable. I come here for all my watch repairs and have come to know alot of the staff. Though I forget there names at writing this review. I have bought multiple watches here and done alot of repairs here. They have a great selection of watches and I am yet to have a bad experience here. If you are in thearea. I highly reccomend checking this place out!!

    Instead of requesting yelp to remove my negative review, I hope your business will attempt to take…read moreresponsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would.

    Watch & Wares - Lalique crystal horse.

    Watch & Wares

    (193 reviews)

    $$

    Wonderful service and warm welcome - BUY with absolute confidence and security!!!…read moreGreat people

    I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

    Ben Bridge Jeweler - watches - Updated May 2026

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