Professional and fast! Just needed a watch battery but I will definitely use them for all my…read morejewelry repairs!

I brought in my $2000 watch to have the button fixed, and for that specific repair, they did an…read moreexcellent job at a reasonable price. However, shortly after, the bezel began popping up. Between the watch and the bezel is a red gasket designed to keep water out, and I suspect that when the bezel was removed to fix the button, it became misaligned, preventing it from closing properly. I returned twice for this, but it seems they kept using the same technique, a cheap pressing tool, possibly crushing the gasket further each time, resulting in the bezel popping up again. On my fourth visit, I could still see the red gasket, so I asked them to fix it one more time. The technician, a heavy set Hispanic gentlemen, told me that's how it was supposed to be (which is clearly a lie). I left the watch with them this time so they could properly assess and fix the gasket. I'll update this review if they can finally resolve the issue and put this nightmare behind me.

Everything .. did a fantastic job managing my watch return to the manufacturer , communication was…read moregood and they explained to the manufacturer just what issues I was having so it could be understood by a 3rd party

Always a wonderful time coming here. Trevor, Lilian, and Jack are an absolute pleasure to talk too…read moreand always helpful/knowledgeable in their respective fields. Trevor was incredibly helpful in sourcing watches for myself and my family. Sold 2 beautiful Junghans watches, a classic tag heuers, and a tissot powermatic 80, not to mention their attention to detail in sizing the watches to be a perfect fit. There's no other jeweler around that makes the process of selecting and buying a watch more satisfying than here.

I had such a great experience at Diamonds by Monet! They responded to me instantly on Yelp, got me…read morein for an appointment right away, and provided amazing service. They fixed my watch strap perfectly and were so helpful and professional. Definitely recommend them!

Had a great experience, they were able to replace my Center stone when it fell out and got lost…read morewith something comparable and affordable. I've also used Diamonds by Monet for repairs and maintenance, great customer service and pricing. will definitely be a loyal customer.

Ray and the team are amazing and my favorite shop to spend my money and maintain our jewelry…read more Highly recommend to anyone!

My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

Great costumer service!! The prices were good and staff was very helpful and kind. They helped me…read morepick a new band for one of my watches and resized another

I genuinely cannot recommend this business after my experience…read more I brought my Bulova watch in for an inspection and made it clear that I wanted it inspected before deciding what to do. Communication throughout the process was also extremely frustrating. I went weeks without getting responses to my texts while trying to get information about my watch. Having an expensive personal item sitting with a business while messages go unanswered for weeks does not inspire confidence. When I finally returned, I was told they had gone ahead and performed extensive repairs totaling hundreds of dollars that I had never authorized. To their credit, the employee acknowledged that there had been a mistake regarding my instructions and told me, in substance, that they had screwed up and that it was on them. I repeatedly made clear that I was not paying for repairs I did not authorize. The conversation then became uncomfortable. I was told about how much work their team had put into the repair and received comments along the lines of "if this is how you want to treat a small hard working local business" and "if that's the kind of guy you wanna act like." There was also a bizarre discussion about how they assess customers based on how they are dressed and how that might indicate the way they treat their watches. I had been working on my car earlier that day. Apparently my clothes were somehow relevant to a watch repair dispute. The part that bothered me most happened at the end. Before signing anything, I specifically asked whether I was being charged for the repairs. I was told that I was not and was instructed to sign. Only the small signature portion of the document was exposed to me; I was not shown the complete document I was signing. They ultimately returned my repaired watch and I paid $0. I appreciate that they ultimately did not charge me for repairs I did not authorize, but the entire experience: weeks of unanswered messages, performing hundreds of dollars of work without my approval, the guilt-tripping afterward, the comments about my appearance, and the way the final document was presented... destroyed my confidence in this business. If you bring something here, my advice is simple: get everything in writing, clearly document exactly what you authorize, follow up on your property, and read every document in full before signing anything.

Unfulfilled Promises and Missed Opportunities…read more As a Yelper, I strive to give local businesses every opportunity to shine, especially those with a boutique charm and a promise of personal service. Unfortunately, after three visits to LA Masters of Fine Jewelers in Temecula, I'm left disheartened by a sharp contrast in experience and a lack of basic follow-through. My first visit was lovely. I stopped in out of curiosity, was greeted warmly, and enjoyed browsing their jewelry. No pressure, just genuine enthusiasm and hospitality. It left a positive impression and made me bookmark them for the future. Fast forward to my second visit, now newly engaged and eager to support a local jeweler with a custom wedding band for my fiancé. Again, I was welcomed kindly and talked through the customization process in detail. I was advised to return with my fiancé to confirm sizing, metal, and width. Everything felt thoughtful and promising. However, my third visit, which should've been the most exciting and collaborative, was a disappointment. While we were initially greeted pleasantly, the energy shifted abruptly when I mentioned having spoken with a different associate the day prior. The associate assisting us redirected us to the register and openly discussed passing the commission to the original associate, in front of us. The handoff was awkward and impersonal. Despite that, we provided all the necessary details for our custom ring: sizing, specs, and inspiration images. We were told we'd receive our CAD drawing within 4 days (by 7/23) to review before moving forward. It has now been 12 days, and we've heard nothing. No call. No email. No CAD drawing. No follow-up of any kind. The irony? That very same day, we visited another local jeweler who, unprompted, expressed surprise that LA Masters was still in business due to their history of poor follow-through. At the time, I dismissed that as unprofessional gossip, but sadly, I experienced exactly what she described. We were genuinely ready to move forward with a purchase. But the lack of professionalism, accountability, and basic courtesy speaks volumes. I won't chase a business to give them my money, especially for something as sentimental and significant as a wedding ring. I wanted to support you, LA Masters. But you made it clear I'm better off going elsewhere.

I would like to start off by saying that as soon as I walked in I was greeted by a couple of…read moreemployees that were very nice. I came in to get my watch fixed and was helped by Leah Finn. She was so good at what she does and we had a nice conversation while my watch was getting fixed. Everyone in the store was polite and very professional!!! What a great experience! I would recommend this store for all your jewelry and repairs if needed. It was my first time in the store and now they gained another customer! Thank you, Ted Sawyer

Excellent service and fast, I have taken many pieces of jewelry here for repairs and they always do…read morea great job for a great price.

Naomi was so helpful. She explained everything and was really fast. Great place to buy or sell.read more

Wanted to go in and see used jewelry to purchase nothing in the cases. Owner would just go to the…read moreback and pull out one piece at a time. No thank you don't waste your time ..

I came into this shop today and met a very kind guy Alfy I…read morewas looking for a beautiful turquoise bracelet, and I found 3 I am now sure that God sent me here, to receive a message from him, through Alfy, that things are going to be okay in my life!‍ Thank you Alfy

Purchased a new watch and it was delivered to Jared The Galleria of Jewelry in Temecula. Totally…read moreglamorous environment, with very attentive staff that heighten the shopping experience by making you feel comfortable and special. The jewelers presented my purchase, sized the band to my wrist, sent me on my way with item beautifully packaged in a signature bag. Highly recommend for a jewelry purchase. Special thank you for Hasmine

Ask for Christie -- she's incredibly helpful, sweet, and personable, and always makes us feel truly…read moretaken care of. She sold my husband a beautiful necklace and diamond earrings for me for Christmas, and she's been helping us ever since. She's also so patient -- I've gone back multiple times with requests to fix tangles and make adjustments, and she's always happy to help. Thank you, Christie!

THE ABSOLUTE BEST IN CALIFORNIA!…read more I cannot say enough amazing things about California Jewelry and Loan! If I could give them 10 stars, I would! I shopped around at a few other places first, and let me tell you--nobody even comes close to these guys. They gave me WAY more money than any other place out there for my items. I was honestly shocked (in the best way possible)! But what really keeps me coming back is how they treat people. The staff is so kind, sweet, and incredibly honest. You can tell they actually care about their customers and aren't just trying to make a quick buck. It feels like family every time I walk through the door. I will absolutely be a customer for LIFE, and I have already referred them to all my friends and family. If you need a loan or want to buy some beautiful jewelry, do yourself a favor and come here. You won't regret it! Thank you, California Jewelry and Loan! You guys are the best! #CaliforniaJewelryAndLoan #BestInTheBiz #MoreMoney #HonestBusiness #CustomerForLife #YelpFinds #JewelryLovers

All Valley Coin & Jewelry in Old Town, Temecula, offered me $8,030 for two gold coins. 10 minutes…read morelater, California Jewelry & Coin in Murrieta bought them for $8,400. I love All Valley Coin & Jewelry in Old Town, for the setting, the vibe, the location, their ancient coins. But when you're selling, be kind to yourself and drive 10 minutes away to California Jewelry & Coin in Murrieta.