Bought my wife a pair of diamond stud earrings and pair of diamond hoops. Posts of studs were too…read morelong. The sales person said she could bring them in after wearing them for a "test" and they would make any necessary adjustment at no charge. We did bring them in and were told it would now cost $99. Walked out; it's not the $$$, it's the principal. We will no longer shop there.

I've been using Fast-Fix for over 20 years, but this last visit my expectations were blown out of…read morethe water. I received a new anniversary upgrade ring and for 6 weeks wore it trying to love it. It was just too high set. I took it into Fast-Fix and they were able to lower the head with also still leaving room for my wedding band to sit flush. I LOVE the way it turned out.

I had such a great experience at Diamonds by Monet! They responded to me instantly on Yelp, got me…read morein for an appointment right away, and provided amazing service. They fixed my watch strap perfectly and were so helpful and professional. Definitely recommend them!

Had a great experience, they were able to replace my Center stone when it fell out and got lost…read morewith something comparable and affordable. I've also used Diamonds by Monet for repairs and maintenance, great customer service and pricing. will definitely be a loyal customer.

Everything .. did a fantastic job managing my watch return to the manufacturer , communication was…read moregood and they explained to the manufacturer just what issues I was having so it could be understood by a 3rd party

Always a wonderful time coming here. Trevor, Lilian, and Jack are an absolute pleasure to talk too…read moreand always helpful/knowledgeable in their respective fields. Trevor was incredibly helpful in sourcing watches for myself and my family. Sold 2 beautiful Junghans watches, a classic tag heuers, and a tissot powermatic 80, not to mention their attention to detail in sizing the watches to be a perfect fit. There's no other jeweler around that makes the process of selecting and buying a watch more satisfying than here.

Stopped by for a watch battery. I've been going here for repairs, jewelry, watch batteries, and…read moreeven took a couple rings to have them melted and made into a gorgeous diamond clustered ring. AMAZING SERVICE! Great jeweler! Excellent prices Super nice employees Definitely FIVE

Excellent service and fast, I have taken many pieces of jewelry here for repairs and they always do…read morea great job for a great price.

Hands down the best Jeweler and jewelry store in the area! Their customer service and…read moreprofessionalism are top notch. I have purchased several items from them as gifts for my wife and daughters and never once been dissatisfied. They also do custom jewelry! I commissioned a bracelet for my wife and worked with Aby to take my vision a reality. All the staff is knowledgeable and helpful. No hard sell tactics just information and advice to help you find that perfect piece for that perfect someone.

Unfulfilled Promises and Missed Opportunities…read more As a Yelper, I strive to give local businesses every opportunity to shine, especially those with a boutique charm and a promise of personal service. Unfortunately, after three visits to LA Masters of Fine Jewelers in Temecula, I'm left disheartened by a sharp contrast in experience and a lack of basic follow-through. My first visit was lovely. I stopped in out of curiosity, was greeted warmly, and enjoyed browsing their jewelry. No pressure, just genuine enthusiasm and hospitality. It left a positive impression and made me bookmark them for the future. Fast forward to my second visit, now newly engaged and eager to support a local jeweler with a custom wedding band for my fiancé. Again, I was welcomed kindly and talked through the customization process in detail. I was advised to return with my fiancé to confirm sizing, metal, and width. Everything felt thoughtful and promising. However, my third visit, which should've been the most exciting and collaborative, was a disappointment. While we were initially greeted pleasantly, the energy shifted abruptly when I mentioned having spoken with a different associate the day prior. The associate assisting us redirected us to the register and openly discussed passing the commission to the original associate, in front of us. The handoff was awkward and impersonal. Despite that, we provided all the necessary details for our custom ring: sizing, specs, and inspiration images. We were told we'd receive our CAD drawing within 4 days (by 7/23) to review before moving forward. It has now been 12 days, and we've heard nothing. No call. No email. No CAD drawing. No follow-up of any kind. The irony? That very same day, we visited another local jeweler who, unprompted, expressed surprise that LA Masters was still in business due to their history of poor follow-through. At the time, I dismissed that as unprofessional gossip, but sadly, I experienced exactly what she described. We were genuinely ready to move forward with a purchase. But the lack of professionalism, accountability, and basic courtesy speaks volumes. I won't chase a business to give them my money, especially for something as sentimental and significant as a wedding ring. I wanted to support you, LA Masters. But you made it clear I'm better off going elsewhere.

Great costumer service!! The prices were good and staff was very helpful and kind. They helped me…read morepick a new band for one of my watches and resized another

I came here to get straps replaced on two watches. Service was fine, got back both watches in about…read morean hour. Unfortunately, on one of the watches, the band came off completely after a week or so, causing the watch to fall to the hard ground. Fortunately it was ok (could have shattered my watch), but frustrating to pay around 40 bucks for new bands that fall apart in a week! There is a warranty, but definitely not worth traveling from San Diego back there to get it fixed. I've had the straps replaced at a local watch shop, and those lasted years until needing replacement. Unacceptable.

Ray and the team are amazing and my favorite shop to spend my money and maintain our jewelry…read more Highly recommend to anyone!

My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

Ask for Christie -- she's incredibly helpful, sweet, and personable, and always makes us feel truly…read moretaken care of. She sold my husband a beautiful necklace and diamond earrings for me for Christmas, and she's been helping us ever since. She's also so patient -- I've gone back multiple times with requests to fix tangles and make adjustments, and she's always happy to help. Thank you, Christie!

Purchased a new watch and it was delivered to Jared The Galleria of Jewelry in Temecula. Totally…read moreglamorous environment, with very attentive staff that heighten the shopping experience by making you feel comfortable and special. The jewelers presented my purchase, sized the band to my wrist, sent me on my way with item beautifully packaged in a signature bag. Highly recommend for a jewelry purchase. Special thank you for Hasmine

November 2018 My wife and I went in just to look at some…read morerings to upgrade her wedding set. When we got married we didn't have alot of money. So her wedding set was CZ which she was fine with. Anyways the manager Brittany was the one who was helping us out. We didn't plan on buying anything... because I didn't think I would be able to afford it, bad credit. But she helped us out alot and walked out with a diamond wedding set for the wife. February 2019 We went in to double check my ring size cause my wife wanted to upgrade my wedding band. Well Brittany happened to be there again and helped us again. Walked out with a new wedding band for myself. Brittany was amazing. She's the reason I plan on doing business with them in the future if in of any jewelry.

store #2420 ! I came into the store yesterday night and was greeted by a store employee Eric…read moreGarcia. He was extremely nice friendly and very helpful, took his time explaining all my options I had. I was pleased with the service and recommend this store. thank you Eric !

I only trust my ring to this jeweler. I absolutely trust Tony. Excellent service, prices and…read moreworkmanship. A few years ago he was servicing my ring and he mentioned to me some of my paves were not secured. He secured them and didn't charge me. That one consideration amongst other things built a trust and loyalty I still have till this day. Integrity is hard yo come by these day But with these guys your in good hands.

I've been a client for years. Trust is extremely necessary when dealing with jewelry. Jesse has…read morethe magic touch... custom creating pieces... and creating changes on finished pieces. Janice has a special eye for look and creativity making my pieces explode with beauty as well as Jesse. Janice and Jesse are #1 team with 40+ years of experience. We are all blessed knowing we can trust them. I wish them many many decades more of fabulous life and business. Audrey is a doll. She helps them office wise.