Great costumer service!! The prices were good and staff was very helpful and kind. They helped me…read morepick a new band for one of my watches and resized another

Kind and compassionate customer service. We felt welcomed right as we walked in, would highly…read morerecommend!

I've been wearing my broken watch for some time and finally decided to bring it by here on a whim…read morebecause I had dinner reservations nearby. I see a sign that they are closing/relocating on July 15, to reopen in August, so I was worried they wouldn't be able to fix it. They said they couldn't take special repair orders right now but could take a look if it was a quick fix.... it ended up taking less than 15 minutes (and $35) and I had a fully functioning watch again. Did not expect to have it fixed same day so I was super grateful. "Just in time" is right! Will be back next month after they relocate to replate my other watch, which I got a quote for that sounded fair in pricing. They also had a good selection of watches, including one I had been eyeing online. I would come shop here in the future when I'm in the market.

A reliable place for battery changes and other repairs. Quick, friendly, efficient, and I like…read moretheir convenient location in the Spectrum. I brought my 30-year old watch to them for a battery change and they offered to clean it, too. Unfortunately the previous battery had leaked and ruined the original movement but they were able to source and install a new movement easily. The watch holds little monetary value but it's a sentimental piece and I appreciate that they helped ensure it will run nicely for years to come.

the owner and his manager are very helpful with all sorts of jewelry, watches and designer…read morehandbags. love this place and their prices too

I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

Ray and the team are amazing and my favorite shop to spend my money and maintain our jewelry…read more Highly recommend to anyone!

My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Julie at Leeds & Son is absolutely fantastic. Walking into a luxury authorized dealer can sometimes…read morefeel intimidating, but she made the environment incredibly welcoming. She really took a genuine interest in helping me navigate the availability of a Datejust, along with some other Oyster Perpetual models. Her transparency and lack of pressure were so refreshing. She is a true professional who clearly loves what she does. Highly recommend stopping by the El Paseo boutique and asking for her!

Purchased a new watch and it was delivered to Jared The Galleria of Jewelry in Temecula. Totally…read moreglamorous environment, with very attentive staff that heighten the shopping experience by making you feel comfortable and special. The jewelers presented my purchase, sized the band to my wrist, sent me on my way with item beautifully packaged in a signature bag. Highly recommend for a jewelry purchase. Special thank you for Hasmine

Ask for Christie -- she's incredibly helpful, sweet, and personable, and always makes us feel truly…read moretaken care of. She sold my husband a beautiful necklace and diamond earrings for me for Christmas, and she's been helping us ever since. She's also so patient -- I've gone back multiple times with requests to fix tangles and make adjustments, and she's always happy to help. Thank you, Christie!

Took two old clocks that had quit running into be repaired. The team there cleaned and serviced in…read morea couple of days. Great pricing and very helpful.

I brought a gold letter necklace in that had broken and it was ready in less than a week and very…read morereasonably priced. The customer service is exceptional and I will definitely be returning!

i was looking to replace the batteries in my wife's cartier and movado watches before a wedding…read more and found this place through reddit a user highly recommended About Time & Mo and for good reason i could tell he is extremely knowledgeable and a master of his craft we chopped it up while he was changing the batteries and got me in and out in under 20 mins. super friendly and amicable gave me a discount despite me refusing. will most definitely come back. thanks again mo! -Jay

This place is the absolute best place to take your Movado or your Breitling. Knowledgable, and…read more trustworthy and with repairs and maintenance and a great place to find a nice worthy gift for a birthday or other occasion without having to be concerned about selection and quality. I have used only this service for years. Always will. So glad I was introduced to About Time.

My last post was incorrect. I took the ring with the diamond…read moreto a jeweler I trust and the ring had so black cleaning stuff used stuck under the prongs it made it darker. Simian at CA Jewellery & Coin had to clean it twice. He re-rhodium dipped it and filly measured the diamond. It is what I took to Ronnie's Jewellers. Amazing what a cleaning can make a diamond look like.

I've been here so many times over the past eight or nine years. Very helpful and friendly staff…read more Replacing my batteries on my watches is quick and very reasonable.