My son was graduating from the police force and I needed his G-SHOCK watch engraved. Zia and the…read moreentire staff were kind, professional with wonderful expertise. The engraving turned out beautiful and my son was deeply touched. Thank you Watch Solutions for making this special occasion more memorable.

WATCH SOLUTIONS husband and I took two Rolex watches for sizing. The level of excellent customer…read moreservice was incredible. The quality in their service was outstanding and their prices were amazing. By far they are way better than "fix it" not only for their over all service but genuinely nice professional they made us feel important and very helpful. Quality EXCELLENT Service EXCELLENT Price EXCELLENT. They fix jewelry, they sell, they buy and custom make items. 10 out 10!! Highly recommend WATCH SOLUTIONS

Staff was extremely friendly, knowledgeable in what they do and was able to fix my watch due to a…read moreresizing error from a different store. Will be coming back for sure! Great selection of watches and great customer service!

Good costumer service. Very polite workers. Did not take long to change battery for warch. I would…read morecome back.

I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

Wonderful service and warm welcome - BUY with absolute confidence and security!!!…read moreGreat people

My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

I had my ring soldered at Alexander's Jewelers and unfortunately the result was off-center and…read morepoorly finished. I brought it back to the store and was told a refund wasn't possible, which was disappointing given the quality of the work. I would have preferred a resolution, but that wasn't offered. I'd recommend double-checking workmanship before leaving your jewelry here.

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

If you're looking for an exceptional luxury watch buying experience, I can't recommend Adrian at…read moreLeeds & Son | Bucherer 1888 highly enough. I recently purchased my first luxury watch to celebrate my 60th birthday, and Adrian made what could have been an intimidating experience into one I'll always remember. As someone who had never bought a high-end timepiece before, I was worried I'd feel out of place or pressured. Instead, Adrian treated me with genuine kindness, respect, and enthusiasm from the very beginning. She took the time to understand what I was looking for, patiently explained the different brands, movements, and features, and never once made me feel like I was asking too many questions. Most importantly, she never made me feel like I didn't belong. There wasn't a hint of the stereotypical "luxury store" attitude--just warmth, professionalism, and a sincere desire to help me find the right watch. Together, we went on the hunt for my dream watch, and thanks to Adrian's dedication and expertise, we found it. She celebrated the moment right along with me, making the experience even more meaningful. This watch marks my 60th birthday, and because of Adrian, I'll always remember not just the watch itself, but the incredible journey of finding it. If you're thinking about purchasing a luxury timepiece, ask for Adrian. She'll make you feel welcome, educate you without ever talking down to you, and help you find the perfect watch for your story. Thank you, Adrian, for making this milestone so special. You've earned a customer for life.

Purchased a new watch and it was delivered to Jared The Galleria of Jewelry in Temecula. Totally…read moreglamorous environment, with very attentive staff that heighten the shopping experience by making you feel comfortable and special. The jewelers presented my purchase, sized the band to my wrist, sent me on my way with item beautifully packaged in a signature bag. Highly recommend for a jewelry purchase. Special thank you for Hasmine

Ask for Christie -- she's incredibly helpful, sweet, and personable, and always makes us feel truly…read moretaken care of. She sold my husband a beautiful necklace and diamond earrings for me for Christmas, and she's been helping us ever since. She's also so patient -- I've gone back multiple times with requests to fix tangles and make adjustments, and she's always happy to help. Thank you, Christie!

Excellent service. Would definitely recommend. Very knowledgeable. They stand behind the work they…read moredo.

What an amazing shop! So friendly and helpful. It is a treat just to visit store. My special clock…read morewas fixed and is running great! Thanks

I popped in for a battery replacement that took mere moments...then, when I discovered the next day…read morethat my entire watch was on the fritz, I came back in hot thinking that the battery replacement had damaged the watch. Mo was a consummate professional, counseling me that the problem had predated the battery replacement, explaining what had caused the current issue, and offering to make a full repair. He then comped my repair because I had (incorrectly!) thought that his battery replacement had caused the damage and he (correctly!) stands by his work. When I realized my mistake and apologized and tried to pay for the repair, he refused to let me and said that he hoped he'd see me again as a customer. I will not only be back, but will share this story with anyone looking for a place that operates with both skill and integrity. This may be a small episode in his business's story, but it's one that will stick with me. Thank you, Mo!

i was looking to replace the batteries in my wife's cartier and movado watches before a wedding…read more and found this place through reddit a user highly recommended About Time & Mo and for good reason i could tell he is extremely knowledgeable and a master of his craft we chopped it up while he was changing the batteries and got me in and out in under 20 mins. super friendly and amicable gave me a discount despite me refusing. will most definitely come back. thanks again mo! -Jay

I've been here so many times over the past eight or nine years. Very helpful and friendly staff…read more Replacing my batteries on my watches is quick and very reasonable.

We went in requesting they make an engagement ring out of a pendant that we received from a…read morerelative. They did a beautiful job. listened to how we designed it in our mind and made it into reality. It took them just under 3 weeks to complete and we are very happy!