I do not recommend Watch Wears in Orange, CA based on my personal experience. In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency. read more

Wonderful service and warm welcome - BUY with absolute confidence and security!!! Great people read more

Unfortunately about a month ago I put my wedding rings on and my finger swelled and I could NOT get it off. Not only did they open early to cut it off for me (after recommending everything to try at home to no avail) but they did a PHENOMENAL job on the repair work and did it for way less than anywhere else. We will absolutely be coming here for all of our jewelry needs from now on, I can't say enough wonderful things. read more

Watch & Wares - The perfectly repaired, inspected, sized, cleaned, and polished result. - Jewelry Near Me - Orange, California

the owner and his manager are very helpful with all sorts of jewelry, watches and designer handbags. love this place and their prices too

My fiancé and I had custom rings made for our upcoming nuptials, including my engagement ring. Linh and William were amazing throughout the entire process, explaining how everything works and what we needed to do with such patience. We brought in existing jewelry to use towards our custom ring designs, and the final products turned out even better than we imagined. There was never any pressure to do anything other than what we wanted, they simply guided us to accomplish our own vision. We will definitely be back to get our rings cleaned and checked periodically, and for any future jewelry needs. We are definitely loyal customers for life! read more

This place is an absolute GEM (no pun intended) tucked into charming Old Town Orange. I grew up here and have worked in the industry for over 20 years. I've been lucky enough to travel to--and live in--fashion capitals around the world, and I can honestly say this is one of the best stores I've ever been to. They're incredibly knowledgeable when it comes to high-end pieces, both vintage and modern. From jewelry to handbags (Linh and I instantly bonded over her mini Kelly--we swapped love stories about our favorite vintage finds!), it's rare to meet someone who not only understands but shares a deep appreciation for this world. Linh was beyond fun to talk to--so stylish, so informed, and her taste is impeccable. My grandmother bought a ring here years ago, and since then I make it a point to visit whenever I'm back in OC visiting my parents. They repaired an Hermès watch for me with such care and offered very fair pricing. I also brought in some of my own vintage pieces to be tested, and they were so gracious--taking the time to explain everything about gold and gemstones, even helping me understand how to identify key features. As someone planning to go into fine jewelry sales at my vintage store in Kingston, NY, their insight was priceless. Most recently, I brought in my grandmother's earrings to be converted from clip-ons to posts, and they did a stunning job. I could have spent all day admiring the beautifully curated cases--every item sparkles with intention. You can tell everything has been hand-picked with love and displayed in a way that just takes your breath away. Both Linh and William are incredibly kind and offer nothing but the best in quality and service. It's probably a good thing I don't live closer--my bank account wouldn't stand a chance. This store is inspiring, refined, and unforgettable. Absolutely nothing is ordinary--it's all exquisite. read more

Fantastic watch repair shop in old town Orange! William restored one of my broken watches back to like new condition. Super friendly staff. Excellent customer service and very prompt with repairs. Best watch repair shop in the OC! read more

Will was extremely helpful today, he helped me replace the battery in my mom's watch. It was extremely simple for him to do & he also gave me wonderful conversation & hospitality. 10/10 would recommend! read more

This place is amazing, excellent inventory and getting new items in daily. Husband-wife team, very knowledgeable and helpful. We've taken our watches here for maintenance and new batteries but hopefully pull the trigger on a new watch soon! read more

It is located in the Historic Orange Circle. Pleasantly next to Starbucks. I met William, the owner several years back, and he and his staff are the authority in their industry. This store has a great selection of watches, jewelry and art. His staff also deals in high-end designer bags. I go here for all my jewelry repair needs and go nowhere else. I appreciate the great selection of beautiful art decco pieces, the majority being piece unique. If you are looking for quality gift ideas or investment pieces, Watch and Wares is your go-to boutique. read more

They have wonderful customer service from Lynn & William! I stopped by in hopes of replacing the batteries on an Olympus OM10 & was grateful for the opportunity to meet them & get the batteries replaced so swiftly! Thank you guys for creating such a positive and inviting experience!:) read more

Really didn't want to write this review because they are a small business and have such positive reviews but my experience was HORRIBLE. We were looking to sell an Hermes Birkin bag and their website says that they buy them so we called and were told that we had to submit a form through their website to set up an appointment. We went to their website (which is terrible and not well formatted), we filled out the form and waited. A few days went by and we heard nothing, didn't get a confirmation email from their form, and so I decided to reach out. A girl picked up the phone and was very polite and confirmed that they got the form but that they were backed up and were currently appointment only. That they were short staffed because of COVID and hadn't hired new people (not really sure that is a viable excuse anymore at this point), but that someone would get back to us by that coming Saturday (about 3 days from when I called). Saturday came and went, no call. I called again on Monday to ask again if they would be getting back to me and the same girl apologized again and said yes and I verified that even if they weren't interested that they would give me a call and she confirmed. It has been almost 3 weeks and they haven't called or emailed. It is incredibly unprofessional and really terrible customer service. If you aren't getting forms from your website or proper notifications get a new CRM/ERP software, especially if you are going to rely on it and force people to use it when they call you. read more

I have taken numerous important watches and jewelry to William and Linh, some of which I thought were beyond saving. They manage every time to tune up and repair anything I bring them, leaving it in perfect working order. I highly recommend that if you're searching for something unique or need repairs for an important watch, you go to Watch and Wares! read more

Exceptional and professional service! Came in for a watch sizing adjustment. They delivered on exactly what I asked for on zero to minimal wait time. I'll absolutely be back for future watch adjustments and battery replacements - 5/5 would recommend thank you! read more

Over the past 25 years, I've used the jewelry, watch sales, and repair services of a highly respected vendor in Orange County, California. Watch and Wares Old Towne Orange 40 Plaza Square Orange, CA 92866 714-633-2030 The owner is William Houchin and his Senior Associate is Linh. I recently brought in a Corum gold coin and ladies Rolex watch for service, repair, and a cost estimate for resale of the Rolex. Due to a misunderstanding, the Rolex was completed first, the Corum waiting for my authorization to proceed. It was a bit of a shock to accept the Rolex early, as we all have a budget. Senior associate Linh immediately accepted responsibility for the mistaken order placement. She waived all expenses incurred. She returned it to me in better working and visual condition than initial turn in. No excuses, just results. I've also received my Corum with a new leather band, also operating at "top notch." The one year warranty is very much appreciated, but it's the integrity that matters. If you have that fine watch or quality estate jewelry for purchase, sales or service, I think of no finer establishment to work with, than Watch & Wares. Sincerely, Richard S. Bukar read more

Amazing customer service! I have been there for watch repairs over the years and recently for a simple ring cleaning and they are always awesome! So engaging and professional, fair and honest. Browsed the inventory and will be back for a mother's day present to myself. Very cool and unique selection. Forever customer! read more

William is amazing! Always amazed with his inventory. Wish he would have had that elephant!! read more

Watch & Wares - Lalique crystal horse. - Jewelry Near Me - Orange, California

William was great! I brought in a watch that was a little tricky to adjust. He was very patient and kind as he came up with a solution to adjust it, and took his time to ensure it was done properly. I'm excited to be able to wear the watch now, as it was far too big before. They also have a lot of beautiful pieces to browse and look at while you wait. I highly recommend if you need a watch repair or if you're looking for a new piece. read more

I needed to find a good fair priced watch repair business to get my wife's watch repaired. She needed a new battery and a new leather band. I paid a fair price of 15.00 for the band and 15.00 for the battery. Service was fast and very polite i feel I couldn't of picked a better shop so Watch & Wares is our place to go now. Thanks read more

Watch & Wares - Jewelry Near Me - Orange, California

I've been looking online for vintage men's watches for a while before I came across Watch & Wares in beautiful downtown Orange. Buying online seems a bit sketchy so finding this spot is a blessing. Their selection of vintage timepieces is out of this world!!! I'm a geek about vintage timepieces and this place is my watch heaven. You will find it all here, furthermore the service department is extraordinarily awesome!! Their customer service is exceptional and I couldn't be happier to have brought my vintage Lucerne diver here for service. My diver has new life thanks to their experienced watch maker. Thank you so much to William, John, & Linda for the hospitality and being as passionate about timepieces as I am. -Top quality customer service -Top quality inventory -Top quality repair -Top quality people Thank you!!!! read more

Watch & Wares - Jewelry Near Me - Orange, California

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I've been coming to Watch and Wares for a while now, and every time ranks as one of my favourite experiences in Old Towne and the Circle. William, Linh, and Natasha especially are incredibly knowledgable, whether about watches, designer items, jewellery design, maintenance, and repair, or even general reference; they'll all set you at ease with those, in tandem with an extremely professional and welcome demeanour all-round. Watch and Wares is my first stop, and very often my last as well, whenever I'm looking for quality items, class, and expert opinions with a rich and varied selection to boot, especially their designer area. Plus, their cleaning and repair services have gotten my own jewellery and timekeeping items looking and performing better than they have in decades. Highly recommended. read more

It's my husband and I'd 11 year wedding anniversary and we are planning on upgrading my ring. My husband told me to get whatever I want. I wanted to get something vintage since I love the 20's aesthetic. I went in on my own to look around and I was completely ignored by both the sales people. I looked for ten min before I spoke up and asked to see a couple pieces. The guy wasnt even aware that what he was showing me was 14k white gold not platinum. I'm sure if I went in with my husband I would have gotten served or even acknowledged. I won't be wasting my time with crap service. read more

Conveniently located in downtown Orange, Watch & Wares is the perfect place to invest in your new wristwatch. Not only is the selection very well endeavored but the kind staff is at your service to fulfill your exact expectations. Watch & Wares is also available for watch maintenance and references, a definite go-to when in need. Thank you! I will be returning. read more

After being gifted a mickey mouse pocketwatch, I noticed the battery was completely worn out. I just moved to Orange and had no idea where to go to get it replaced, so I just went to the closest watch store I could find. Luckily, that was watch & wares, where they were super nice and gave me a new battery in just 15 minutes! Great service, timely, and close by...couldn't ask for anything more! Thanks Watch & Wares! read more

Hope this finds everyone well. Recently got my watch repaired at this place and man... I can't make this stuff up, but I don't remember the last time I walked into a place where I felt so welcomed, invited and let alone, just felt warm. William, the owner was so friendly and just so easy to talk to. He definitely knows his stuff. In addition, this other gentlemen, Charlie, helped and repaired my watch. Quick fix, I was out in no time. Good dude. Great service! Be sure to stop in. Oh and by the way... they don't just do repairs, they provide other services - they specialize in vintage and signed jewelry, watches handbags and collectibles as well. Have a blessed day everyone! read more

I've been looking for a local, close by watch store that is not only credible, but has great customer service. I came across Watches and Wares online and saw their amazing reviews, and decided to stop by. William and his team are super friendly, professional and helpful. William made my experience a special one and I will definitely be referring my friends and family to him! Thank you William! Excited about my watch :) Above a 5 star experience! read more

Beautiful shop! I was in the market for my first Rolex, and I never thought I'd be able to afford my first Rolex at 23 years old! Everyone here was fantastic! They walked me through all the price points and what made certain watches more valuable than others. Ironically gold doesn't make as big of a difference in price as you'd think. Non judgmental of your budget. Everyone gets treated the same whether you're spending $4,000 or $40,000. They're patient and will answer all your questions, over and over again as they did mine. I would recommend this place to everyone and believe me I will be back to customize my watch. read more

Watch & Wares - My first Rolex! Couldn't be happier! - Jewelry Near Me - Orange, California

Went in for a sizing and a battery replacement for some watches. John helped me out, he was very friendly and knocked out the job in under 10min. There are some awesome paintings you can check out while you wait (and are for sale). 10/10 would recommend to check this spot out. read more

Watch & Wares - Jewelry Near Me - Orange, California

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This place really deserves the 5 star rating. I went in there on a Saturday in a rush to get some links taken out of my new watch, they were extremely cordial, fast and fit my watch to size. I really didn't want my Versace watch to get any scratches on it and this place did not disappoint. They were extremely careful and I was so satisfied with the result. And get this, I was ready to pay for them taking the time to size my watch (which I didn't even buy from them), and they didn't charge me!! You guys, how freaking rare is that these days?? While I was looking around, I also want to mention that they have a beautiful selection of watches and one of a kind jewelry pieces that are normally so hard to find. I definitely will be returning to this place in the future. read more

bag (s) store: I didn't appreciate the way you treated me in front of the other customers "give me your credit card and buy the bag already ... and stop complaining " VERY RUDE & UNNECESSARY!!! I know I'm a small potato & not into Hermes ... but at the end of the day... I'm THE CUSTOMER and deserves respect and better treatment- enough said !!!!! read more

My fiance bought my one of a kind 1920s engagement ring at Watch and Wares. As someone who loves jewelry and collects antique jewelry, I sincerely appreciate the quality of Watch and Wares inventory. The jewelry at Watch and Wares is top notch I searched online for months trying to find the perfect 1920s art deco engagement ring and easily looked at over 1,000 rings. But there was always something missing - availability, quality, authenticity or the price was not right. In early March I stopped in the shop to look at one of the rings I saw on their website. I was helped by William, the owner, who genuinely cares about each of his customers. After leaving in great spirits I brought my fiance back to look at the ring about a week later. William was not in that day, but his staff was more than welcoming and helpful. I personally gave my fiance multiple ring options, but not one ring came close to the one at Watch and Wares (my now engagement ring). I thought my ring was out of our budget, and it was no longer an option. But William and his staff worked with my fiance and five months late he proposed in Bruges, Belgium. The ring is beyond anything my fiance and I ever dreamed of- thank you William and staff for making this experience beautiful. read more

Watch & Wares - Vintage 1920s antique engagement ring. - Jewelry Near Me - Orange, California

I just picked up my Rolex from Watch & Wares. I love it so much. I have been shopping here with William for years and am always happy with the work they do, whether it's adding sparkle to my watch with a diamond bezel or showing me beautiful Chanel bags. This is one of my favorite places to shop. read more

Watch & Wares - Rolex with diamond bezel! - Jewelry Near Me - Orange, California

Please consider coming here. They are professional and kind. I brought my crucifix that broke off my chain. They not only fixed it in a timely manner, but restored it's look as if it was brand new (and stronger). I will definitely return here for future maintenance & repair. The staff was so helpful and made me feel confident that my heirloom was would be respectfully taken care of. A thousand thank yous to this staff and their assistance. read more

Watch & Wares - Thank you for fixing my crucifix and making it look so beautiful! I'm forever grateful! - Jewelry Near Me - Orange, California

Watch & Wares is a great place to pick up lavish gifts for you and your loved ones. I recently picked up a Fine Swiss Timepiece with the thought of having to wait months but was surprised by a call the following week. Unlike other stores where you will often find incompetent and pushy sales staff. The people at Watch & Wares staff are always patient and helpful, Jaime will be a pleasure to deal if you are planning to buy yourself a watch. read more

Watch & Wares - The best !!!! - Jewelry Near Me - Orange, California

Although their sign says "Watch and Jewelry Repair", they don't know how to fix watches. I brought in my Timex - the back had simply popped off - and they said, "We don't do that sort of thing." Then I asked them if they knew anyone who did, and they said "No." That was it. Thanks for nothing, I guess. So yeah, don't come here if you need any kind of watch repair. read more

Bought a panerai and a Rolex here, I've sold a panerai and a Tag here. fair prices and awesome warranty. William takes care of customers, absolutely. I strongly recommend if you're thinking about a watch, talk to William. read more

I recently came in for watch repair and the treatment I received was A++. William was surprisingly fast and watch is better than ever! Highly recommend. Best watch repair I've been to hands down! Shop had an array of really nice vintage watches as well. read more

This Shop down town orange is Fantastic. They have very high quality items and the service is the very best. They repair my watches and communicate very well. Highly recommend this place for all tour fine jewelry and watches needs. There is no need to go anywhere else!! read more

We stopped in and found a great little shop with beautiful vintage jewelry, watches, and wonderful service! They gave us a quote for cleaning a watch, and also cleaned my wedding ring and swapped out a watch band. We'll be back to discuss upgrading my wedding ring! read more

I dropped my vintage Tissot and the seconds hand fell off. I was unsure if the watch would work properly again or keep time correctly. I had already went to two watch repair shops and they both told me I would need to source a replacement movement before they could even begin working on it. Finding a replacement Tissot 786-2 movement is almost impossible for this watch without buying a different working watch and stripping it for its movement (I could never desecrate a working vintage Tissot!). I came here as a last ditch effort before selling this watch for parts. The shop owner promptly addressed me, asked what was wrong, and immediately took my Tissot to his workbench. Within 15 minutes, he returned the watch to me fully assembled and working! No replacement movement needed. He was able to assess that the movement was unaffected from the drop, reattach the seconds hand, test that it was keeping time, and return it to me. His experience with vintage watches allowed him to make this decision, without needing me to supply my own parts to 'be safe' and keep the liability on the customer. He guaranteed his work with a warranty, and the price was more than fair. For the cost of a normal lunch, my 1960s Tissot was back in business and keeping time! Got to love Swiss watches. read more

Watch & Wares - Vintage Tissot Seastar Visodate - Jewelry Near Me - Orange, California