I've been wearing my broken watch for some time and finally decided to bring it by here on a whim…read morebecause I had dinner reservations nearby. I see a sign that they are closing/relocating on July 15, to reopen in August, so I was worried they wouldn't be able to fix it. They said they couldn't take special repair orders right now but could take a look if it was a quick fix.... it ended up taking less than 15 minutes (and $35) and I had a fully functioning watch again. Did not expect to have it fixed same day so I was super grateful. "Just in time" is right! Will be back next month after they relocate to replate my other watch, which I got a quote for that sounded fair in pricing. They also had a good selection of watches, including one I had been eyeing online. I would come shop here in the future when I'm in the market.

Good costumer service. Very polite workers. Did not take long to change battery for warch. I would…read morecome back.

I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

Wonderful service and warm welcome - BUY with absolute confidence and security!!!…read moreGreat people

Ray and the team are amazing and my favorite shop to spend my money and maintain our jewelry…read more Highly recommend to anyone!

My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Best jewelry store in the desert! Christy is the best and is very accommodating. The selection here…read moreis amazing!

Purchased a new watch and it was delivered to Jared The Galleria of Jewelry in Temecula. Totally…read moreglamorous environment, with very attentive staff that heighten the shopping experience by making you feel comfortable and special. The jewelers presented my purchase, sized the band to my wrist, sent me on my way with item beautifully packaged in a signature bag. Highly recommend for a jewelry purchase. Special thank you for Hasmine

Ask for Christie -- she's incredibly helpful, sweet, and personable, and always makes us feel truly…read moretaken care of. She sold my husband a beautiful necklace and diamond earrings for me for Christmas, and she's been helping us ever since. She's also so patient -- I've gone back multiple times with requests to fix tangles and make adjustments, and she's always happy to help. Thank you, Christie!

Instead of fixing our old mantel clock, we found a new (old), beauty. We absolutely love our clock,…read morethis place, and the owners!

BOTTOM LINE FIRST: If you have a valuable clock that needs…read morerepair, look no further. This is the place to bring it. I am highly confident you will be as happy with the work done here as I was with mine. The round trip from my home in Carlsbad took about an hour, and the result was more than worth the drive. In fact, no clock of mine will ever be going anywhere else. This is a two-person family business. Mr. Burhan Kivrak does the repair work, and I can tell you without hesitation that he is a master of his craft. His daughter, Denise, handles communication with customers and is one of the nicest people I have ever had the pleasure of doing business with. She is also learning the trade from her father, which means Timekeepers of Escondido will remain a valuable resource for many years to come. THE STORY: Nearly 25 years ago I purchased a Seiko musical wall clock. It features six different melodies and an elaborate motion display that always fascinated my family. Over the years it became one of those possessions that evolves from a purchase into something much more meaningful. Recently, a serious problem developed. Some of the moving figures began to stutter instead of moving smoothly, accompanied by a loud grinding and ratcheting noise every hour. Last year I took the clock back to the large clock dealership where I originally purchased it. After examining it, they told me the problem was likely on the circuit board and that replacement parts were no longer available. In short, they believed the clock could not be repaired. For a while, that seemed to be the end of the story. Eventually I searched for clock repair shops near me. Four possibilities came up. One I ruled out immediately based on reviews. I called the next two and described the problem. Both told me, in one form or another, that the clock could not be fixed. Then I called Timekeepers of Escondido. Denise answered. After I described the clock and the issue, she did not tell me it couldn't be repaired. She suggested I send a video, which I did. She reviewed it and explained that they would need to see the clock in person before providing an estimate. That same afternoon I brought it to the shop and met both Denise and her father. They explained that it would take a few days to evaluate and provide an estimate, and that repairs would likely take two to three weeks if I approved the work. A few days later Denise texted me with an estimate of $245. Considering that the clock originally cost about $600 and that multiple shops had essentially declared it beyond saving, I considered that a bargain. I immediately approved the repair. The estimated turnaround time was two to three weeks. Twelve days later, Denise texted me: "Your clock is ready." I picked it up, brought it home, and hung it back on the wall. It now works beautifully again. The stuttering is gone, the noise is gone, and the clock performs exactly as it should. What impressed me just as much as the repair itself was the customer service. Denise communicated clearly throughout the process and even followed up the next day to ask how the clock was doing. That kind of service is rare. Timekeepers of Escondido succeeded where several other businesses told me success was impossible. They repaired a treasured clock I genuinely thought might be lost forever. I recommend them without reservation and will gladly send friends, neighbors, and family members their way. They have certainly earned my future business.

I popped in for a battery replacement that took mere moments...then, when I discovered the next day…read morethat my entire watch was on the fritz, I came back in hot thinking that the battery replacement had damaged the watch. Mo was a consummate professional, counseling me that the problem had predated the battery replacement, explaining what had caused the current issue, and offering to make a full repair. He then comped my repair because I had (incorrectly!) thought that his battery replacement had caused the damage and he (correctly!) stands by his work. When I realized my mistake and apologized and tried to pay for the repair, he refused to let me and said that he hoped he'd see me again as a customer. I will not only be back, but will share this story with anyone looking for a place that operates with both skill and integrity. This may be a small episode in his business's story, but it's one that will stick with me. Thank you, Mo!

i was looking to replace the batteries in my wife's cartier and movado watches before a wedding…read more and found this place through reddit a user highly recommended About Time & Mo and for good reason i could tell he is extremely knowledgeable and a master of his craft we chopped it up while he was changing the batteries and got me in and out in under 20 mins. super friendly and amicable gave me a discount despite me refusing. will most definitely come back. thanks again mo! -Jay