Oh my gosh their phone tree is a nightmare just to quickly speak to an unenthusiastic store…read morerepresentative. And I called the local number for the store!!! I must have had to press 5-7 different options AND then listen to 2 minutes of legal jargon about my call being recorded just to get to a live person. (That live person really hates their job!!) What in the heck is happening? I just wanted to check if they had a specific brand in store. This is unacceptable and it's likely why online retailers and Amazon are taking over the industry. Just really the weirdest longest phone tree I've experienced in a while for a very quick question. Won't be shopping here.

I went in to buy shoes for my children. The young woman there was helpful, however, when it got to…read morethe older lady. She wasn't helpful at all. We asked for a different size since my child needed it and she automatically went into berserk mode stating we didn't have the correct box and kept on repeating it. I didn't realize until later why she was repeating it and staying in the area where we got the shoes. It was as if she was accusing us that we "intentionally" changed the boxes. Took her 10 mins to make sure the rest of the boxes of shoes we were going to purchase were correct. Then, she went to the back to get the size we needed Uh woman, the boxes we had was given to us by your coworker. The audacity to ask me upon checkout to sign up for a credit card was messed up as well the way you treated my family and I.

My latest trip was a success. My returns weren't too much of a hassle. Dan was as helpful as ever…read moreand even helped me carry my bags. I got a bit too much but I had some Kolhs cash burning a hole in my pocket and the rest is history! I'll be back!

Needed to find some non slip shoes. Decided on Kohls. They have great prices and sales galore…read more Unfortunately the Kohls shoe section was a mess and not a great selection on any type of shoe. However it was nice and quiet and staff were helpful.

Today a manager with holiday sweater with jeans and tattoos on her arm and another gentleman with…read morea man bun lol just yapping away like nobody's business they look at me like I was bothering them and they only greet white customers. You wonder why these stores close down like flies instead of helping customers they only their for paycheck not a career. Only nice when they got corporate visit

I usually love this store and is always pleasant with nice staff. Although, there was one worker…read morenot sure what her name was but she was short and Indian seemed like a manager, she was very rude. I handed the cashier a drink that was empty she told me I could toss it the " manager " grabbed the drink and demanded I throw it away outside even if it had already been in the trash. I threw my drink away but thought it could've been handled more professionally letting staff know after the fact of their mistakes instead of taking it out on the customer and making the customer feel uncomfortable. I work next door and I've handled situations like these by correcting after the customer leaves.

This is my go to Fred Meyers in Covington. The veggies and…read morefruits always are fresh! I'm here so often for my groceries and all the clerks that have helped me are knowledgeable. This place seems to be getting more busy that the Kent locations has closed down.

No Red Bull at all in store. Apparently they didn't renew their contract with Red Bull so now they…read moredo not / cannot sell Red Bull. Arguably the most popular energy drink... I literally just left my entire cart of groceries and went to Safeway. I'm not interested in going to two different grocery stores to get my items, so I will unfortunately not be going to Fred Meyer again until they sell Red Bull. Safeway for the win!

This store needs a better management, if you hand written to be close at 8:15 pm and a customer…read morecomes in at 8:03 pm, they have plenty of time to to get what they need rather than being kicked out.

So, I've been a customer for a few years and had good experience every location I visited until I…read morewent to this one. You see, I went in to return a pair of work/tactile boots and some of the workers looked at me a little weird. Aside from that the older gentleman accused me of coming in regularly to return things and this would be the last time I can do this. So, I said in reasonable defense "I have not ever done this, this is only the first time I returned anything at big 5. Anyway, he said well, someone who looks like you keeps doing this. (By the way, I'm a black woman). So he reluctantly does the return and warned him not to judge anyone this way, but he just kept arguing with me. And the other employees were just standing there just simply not caring. I'm writing this review in the hope that NO ONE, especially a person of color has this experience.

Best place to go for working clothes especially they have nice material pant. Is my to go store for…read moremy son's to buy pants

Got a pair of Avenger Work Boots. These were worthless! Bottom feels every crack in the street…read more Sides have no support. Not suitable work wear. Went back to Willy's Discount WW and they refused to take boots back after 1 wear, even with receipt! Terrible customer service, and even worse return policy. Being in construction industry, over 20 years, I would defiantly not recommend this place to anyone, more the opposite. One star because I can't give none or negative.

Fellow parents understand that kids grow like WEEDS, so consignment stores have been my jam over…read morethe last few years. I visited Kid to Kid twice in one week and had an overall good experience. The first time I just stopped in to kill some time and picked up a couple of items for my kids. Most of the stuff they sell here is really great quality and is reasonably priced. For my youngest I got two pairs of pants and a long sleeve shirt, and for my middle I got a pair of jeans and brand new Halloween bow by the checkstand (they gottt me), all for $25. Definitely affordable! I stopped in later in the week to drop off a huge tote of clothes that I've been discarding as my youngest has grown out of them. The selling process is fairly easy - you drop off, they process the clothes, and then give you a call to let you know how much store credit or cash they'd like to offer. I decided to take the store credit offer because it was definitely decent and because I know I'll be back to shop again! It's also nice that whatever they decide they don't want/isn't in season, they'll donate to local non-profits so I don't have to handle picking it up and dropping it back off somewhere else. The store is organized nicely and they have a ton to look through for all ages. My only gripe is that each time I've gone in, the staff hasn't been the friendliest. Retail definitely can be hard work though, so it's possible they were just having overwhelming days. Looking forward to returning and shopping again!

Love the idea and I have found some cute baby things. The prices are pretty high for used clothing…read morethough, and the workers look stressed out and not happy. If selling, you don't make very much but it's better than nothing.

Just had my first experience with online ordering and pickup. I had knee surgery and this was a…read morelifesaver. Everything worked exactly as expected and timing was perfect!!

so we cant pick up the phone?? i was calling for at least 10 min , just needed to know if something…read morewas actually in store

So, last week my husband took some clothing items to VV along with a Rae Dunn item for Thanksgiving…read moreand a custom framed watercolor print. The print was cushioned by clothing items and he told the person who received the items that there were some fragile items. The worker said he would be careful, but couldn't guarantee how tge items would be handled by others. Sure enough, I saw the watercolor I donated up for sale. The frame and glass were broken by other workers. It is now in a cheap, paint peeled off, wooden frame. I know you all get alot of donations on a daily basis. Might I suggest you treat all items like they were your own? It's a shame that some don't seem to have respect for donated items. I wonder how many other items have ended up being destroyed? I would recommend only because they do have some good items and that's it.

My son has applied for a job here 4 times in past year hasn't been hired yet I go in this place…read morewith my son couple times a week to shop and I'm always seeing new faces working there someone told me my son is the wrong color I didn't believe that was the reason but I'm starting to believe it now my son is Caucasian. The person that told me he was wrong color does not work there.