BEWARE: Purcor bought Walsh's Pest Control and is NOTHING like Walsh's. I used Walsh's for many years and thought they were TERRIFIC. Purcor is buying up a lot of companies and they have TERRIBLE customer service: 1. You cannot call and make an appointment that works for you. You are assigned a day (no time). 2. If you call to make a change, you will have to go through an AI assistant, then a hold, then on to a call center, with a hold that can be VERY long, and, in my own experience, and, ultimately, you received no help. This company has not invested in proper customer assistance. They want to assign you a date that they will come (and BTW, they didn't even show on the date they scheduled), and make it nearly impossible to make a change. read more

We have been long time customers of Walsh pest control. Service was excellent up until Frank sold the business. I called last week regarding bees at one of the many rentals I own. Left a message, no call back. Called again today and the lady said she would call back TODAY with a scheduled day and time. I have yet to receive a call, even after leaving TWO more messages. Another example of horrible customer service when small companies are bought out by bigger ones. This LONG time customer is going elsewhere. Sad! read more

I spent a happy decade with Walsh's Pest Control, but when they sold the business to PURCOR the quality of the treatment and their customer service went to sh*t! They came out to service my property and it did nothing. After several rounds of calls to their automated call center, I was told they'd come back out to spot treat...they never showed. I've been trying for weeks to get a hold of someone to resolve. I was told my calls were being escalated to management and still after several follow ups, I haven't heard from a soul. Do yourself a favor and steer clear of these private-equity backed businesses who care only about their pocketbooks, find a locally owned business who still has integrity in their work and treats their customers with fairness and respect. read more

Unfortunately, Walsh pest control sold his business to PURCOR. They supposedly sprayed 3wks ago n the bugs are eating us alive! Called multiple times to get them to come back n try again. Absolutely no response! I'm moving on! read more

Original Owners retired and sold the business. New owners are not responsive and the pricing has nearly tripled. Quality of service has gone down drastically. Started working with other businesses such as iKill and Homeshield. read more

Unfortunately Walsh's pest control sold to a company called Purcor Pest Solutions. I have used Walsh's for over 30 years and Frank and team were always outstanding. This new company could NOT be more the oppositive and absolutely the WORST customer service ever. Their customer service call center is in Florida and will take 3+ calls to speak with a local person and don't expect a call back. Don't mistake this new company to think you are doing business with Walsh's. read more

Bryan is the best Pest Control Technician. He serviced our home not to long ago. He knows exactly what he is doing! I had an amazing experience with him. He was incredibly professional, thorough, and really took the time to explain everything. Our pest issue is completely under control, and I couldn't be happier. Highly recommended! read more

This company is very responsive, they have great customer service and they are very accommodating to your schedule

They are the best! I have no problems thanks to them! Great customer service. They come when you want and are always ready to help.

Attentive, responsive, and great service. Mr. Walsh is the best and understands specific needs.

We underwent having our yard and bushes removed due to the wind/ fire storm. The mice and rats decided they needed to move into our home after the foliage was removed. Jonathan, a specialist in vermin removal, did a wonderful job setting the traps, coming back and checking and removing carcasses. he was professional and calm. It was just what we needed during that very stressful time thank you Walshes! read more

We have been customers of Walsh's for several years. We use them quarterly at our home for outside preventive pest control. We have never had a problem with them. We have sent them to our rental property for service and to our mom's condo. Have referred them to many. However, today we have come to find out their customer service is terrible and we will be hiring a new company. Being preoccupied with our mom being on hospice and recently passing, we did not realize that Walsh's hadn't been out in a while. Someone from their company calls me quarterly to set up an appointment. Today I called due to an outdoor flea problem and inquired as to when their next quarterly visit would be. The man who answered (later identified as the owner), stated that they hadn't been out to our house since September because I had stopped the service. I told him he must have me confused with someone else's account because I never stopped service. He said he remembered the phone call with me. I didn't want to argue with this man because I figured it was a moot point. He said they could come next week but that I would have to pay a start up fee. I thought he had to be joking. He wasn't. I told him that he not only services my house, but has serviced my rental property and my mom's house as well. Additionally I told him we had referred customers to him. He did not care. I told him we would be looking for another company - he did not care. Rude man. Only decided on them in the first place to help out a small, family owned business. I would rather pay more money than deal with this company. read more

WARNING RAT POISON! I discovered that my neighbor had bait traps for rats on his property. They were placed there by Walsh Pest Control. The bait in these traps is Bromethalin it is a bait used in the poisoning and eradication of rats. Secondary bromethalin poisoning occurs when animals consume a poisoned rodent, leading to toxic effects from the ingested poison. The owner of Walsh Pest Control said that it was the standard for the industry in rat eradication. He claimed that it would not harm pets. HOWEVER, IT WILL HARM PETS! The Signs and Symptoms: Secondary poisoning can cause similar symptoms to primary poisoning, including: * Depression and disorientation * Neurological signs like ataxia (lack of coordination), hind limb weakness, and muscle fasciculations * Seizures * Vomiting * In some cases, death For the sake of the pets in our community and neighborhoods please check with your pest control service to be sure that they are not using this toxic poison around your home. Seek immediate help from a Veterinarian if you observe these symptoms in your pet. read more

Thank you for all of your assistance on our rental property. Amazing staff, and amazing owner. Fantastic customer service read more

Walsh's Pest Control - Rat poop - Pest Control Near Me

I was referred to this company by many people through Facebook group but ended up very disappointed. The inspection lasted only 10 minutes, it didn't feel thorough and the inspector tracked mud throughout. Also, they only do rat trapping, no cleaning no dude texting or insulation replacement. We ended up going with a company who took their time, and made an effort to keep the house clean during inspection. read more

Been utilizing Walsh's for almost a decade. They are reliable. I once even had them remove an old beehive. Generally, I like to have them spray once a month for ants and spiders just to keep things in check. We used to have them for rat control when that was an issue. read more

Frank was very responsive to my call and Johnathan was diligent and prideful about his work. Animals were entering under my house through open screens in the basement. Johnathan laid traps under the house. We learned that whatever was under the house, could outsmart the traps, so Johnathan put in a trap for possums. That was the ticket. Detecting rodents and animals under the house is trial and error. Walsh's is experienced and willing to keep trying. A ver classy operation, fair prices, and really kind people. read more

Second year using them, fast courteous techs,Great service and value, will definitely use them again.

I have used Walsh's Pest Control for nearly 20 years. They have never let me down. In fact, they come as soon as possible when a pest problem occurs: rats under the house and in our cars, skunks trapped under our house or using our yard as a thoroughfare, spider infestations, etc. read more

I have used Walsh's for multiple problems with rats and mice in our attic and garage. I live in an area up in the foothills where we simply have a wide variety of wildlife. I did not want poison used because I did not want to introduce poison into the foodchain. Walsh's used traps baited with some sort of special food that the rats loved. I have found them to be professional, pleasant to deal with and they knew what they were doing. Highly recommend! read more

I've used Walsh's services a number of times over the years and have found them to be honest, and professional, every time. Most recently, I had a minor rodent issue, and rather than take advantage of me, their rep provided me with a much more practical and affordable alternative. Thank you for your honesty! Mike M. - Pasadena read more

We had a few unwanted visitors so we called Walsh based on a recommendation. We had a rep come to our house within a day of calling. He did a spot check of the problem and then laid out a plan for us. He did everything he said he was going to do, he was neat and clean, and most importantly, he solved our problem. I highly recommend calling Walsh Pest Control if you find yourself with unwanted visitors. read more

I phoned Walsh Pest Control they have a live and friendly receptionist to assist me. Appointment was set within one day. The exterminator (Bob) phone to tell me he was on the way and arrived on time . Bob was knowledgeable ,through and professional (Has 20+ yrs experience). I am totally satisfied with his work. I recommend this company to you. 5 Stars. read more

Walsh's Pest Control - Police always watching and alert - Pest Control Near Me

Called Walsh cuz some critter was digging holes in my front yard. Got a two hour window for the next day. The tech came out 35 mins early w/o calling. I wasn't home yet. My gf was home & talked to the tech, but I had specific questions to ask. By the time I got home the tech was gone & assessed it wasn't gophers, tho he didn't know what it might be. Called Walsh to find out why he came early w/o calling. They said he'd call me. The tech, Brian, called me & was a total ass. Said he came early cuz... "he did." Also, they didn't tell him to call. Totally disrespectful. Used Walsh in the past with much better results, but because of this experience, I won't use them again. read more

Jonathan came out and sprayed our property and did a great job! He was on time, informative, polite, professional and efficient. Thank you for the great service!! read more

We have used Walsh's over the years for rate control and have bee very satisfied. They are timely and efficient and have good service. I definitely recommend them. read more

I live in a duplex and my landlord chose this company to take care of the cockroaches that were invading my home. The exterminator came in the morning and I returned home after the right amount of time has passed... returned to find a sloppy mess. I came home with my one year-old and there was residue EVERYWHERE, along every baseboard, on my furniture, on my bedspread, and on my son's toys. He had sprayed along the edges of the floor in every room and there was poisonous residue everywhere. I had to leave and find someone to watch my son for an hour so I could do a quick and furious deep-clean... mop all the floors and scrub along every baseboard... throw all of the linens in the laundry and wash a bunch on my son's toys. It was a nightmare. I've never dealt with pest-control before so maybe its customary for there to be some sort of residue that needs to be cleaned up before the family can re-entry, but you should definitely tell your client this ahead of time so they can make the appropriate arrangements. So I mentioned to my landlord what had happened and he put a call into the owner. The owner called me back that night (I was in class) and left a message, not apologizing, but insisting that one of his workers would NEVER do such a thing. That they are very careful and would NEVER spray a child's toys. Ok, well I know what I saw and I know what I had to clean up. I don't think that telling the customer that they are wrong, and basically calling me a liar, is the best way to get repeat business. I wouldn't have written a review at all if he had apologized for the trouble and left it at that. I wish I had gone with Orkin. I interviewed them before my landlord called Walsh's and had a great initial experience. read more

I'm don't usually write reviews unless there was something that was very bad or very good about the business or product. This was our first time using this company or any company for an ant problem we had. They were recommended by our local veterinary hospital because we have pets. From the initial contact Mr. Walsh was rude and very short with us. None the less we went ahead and scheduled an appointment with them giving them the benefit of the doubt. We ask the technician to knock or call when he arrived because we had some questions about the pesticide they use. After waiting the two hour window we never heard anything. We finally went outside only to find an invoice hanging on our screen door for the "services" he did. We did an inspection around the house and it looked like nothing was done. So we called Mr. Walsh to tell him what happened with the technician and the job he was supposed to do. Mr.Walsh seemed to be annoyed at us and became increasingly frustrated with us asking what happened and why did the tech leave without payment. Mr.Walsh said that the tech called and knocked but we did not answer. Mr.Walsh was vague with his answers and said that they will not be returning and to consider it to be a freebie and that he if we have any issues to call another company. We asked Mr.Walsh why he didn't want to collect the $130 payment he was very short and seemed like he didn't want anything do with us. It all seemed very shady and odd to us that the they supposedly did the job and then not ask for payment. Needless to say we called another company to do the job and they were excellent. I do not recommend this company and if you do, keep and eye on the tech to see if they actually do the job. read more

They caught the critter running around in our attic and sealed the openings so no more critters can get in and mess up the insulation and wiring! Very professional work and follow-up to make sure that everything was okay. Thank you. read more

I have been a customer with Walsh's Pest Control for over 15 years. I recently canceled an appt. (which I had never done in the past 15 years I have been a customer) and Christine Walsh sent me a letter in the mail cancelling any future service with me moving forward. She clearly was upset when I called and cancelled the appt. even after I apologized for the inconvenience. Instead of keeping up with the monthly service I agreed to sign up for I get a letter in the mail a week later stating we no longer service your area. This is the worst in customer service I have experienced in a long time. I could see if I was cancelling all the time or any time but that was not the case at all. I agreed to the appt she set up initially but ended up not needing it after all. I called before the business even opened that day but it was still an issue. I have never felt so discarded as a customer before and Christine is the worst for that business. She acted as if I offended her personally. If Walsh is so great that they don't need long term and loyal customers that may have to cancel an appt once every 15 years or so then so be it. This made your business look extremely desperate and petty. read more

Had my initial telephone inquiry resulted in Walsh saying they don't help to close-up pests' entry points, I wouldn't have waited 3 weeks for a tech to come to my house! Honestly, what good are exterior rat traps, if the rats are INSIDE the attic?!?!? I understand this company has been in business for many years. How? They aren't serving needs of potential clients. After a v nice tech named Erik spent 35 minutes @ my house and I walked him up/down/all around, he handed me a piece of paper that said, "Walsh doesn't do repairs. Get a handy man." Thanks for the waste of time. I WOULD NOT recommend this pest company read more

Great services. Fast response even just for the free quotes. We ended up not using their service yet, but we are very appreciated their helps. They deserve a great review. Thank you so much! read more

I just had Eric from Walshs come out to see if it was just the house making noises or if there was a critter. He checked and confirmed all entrances and said they look good. I asked what I owed and he said nothing! What company does that? Eric was very professional and came on time. read more

I called Walsh's Pest Control advisor because I thought I might have rodents in my attic/basement. Frank showed up on time, inspected the attic, the basement and around the house. He said that he doesn't see any traces of rats or mice droppings anywhere. So there is nothing for him to work on, but advice me to seal a couple of places to make the house more rodent proof. He sealed the holes/gaps for me as a favor and only charged me $50. He told me $100 originally but reduced to $50 because he said he didn't do that much work. The first pest control person who came a couple of days before Frank, said that he saw rat droppings, smelled rat urine in the attic and basement; he wanted $1,800 to do the job. I give Walsh's Pest Control 5 stars for their good work ethic, integrity and honesty. It's rare nowadays to find somebody honest. read more

Walsh's has been our go-to pest control co. since we bought our house 10 years ago. Always reasonably priced, always helpful far above and beyond doing their job (have saved way more than we've paid them just following their advice and doing the preventative measures they recommend), and always friendly and responsive to our needs. Just today Frank left me a voice mail regarding a problem his company doesn't handle, but gave me both a referral to a company that does AND detailed instructions on how to solve the problem ourselves should we choose to go that route. HIGHLY recommended! read more

Sad to see all the negative reviews surrounding a small and hardworking local business in Monrovia. I've only had great experiences with Frank and his staff. We had quite a large infestation of rats in our new house and they were entering from multiple entry points. Frank was able to find all the holes around the exterior of the house and plug them up. Within a couple of weeks and a few visits from Frank, we had caught 9 rats. He came back promptly when we knew we had had a 'catch' and was very flexible in finding a time that worked for us. He is always very friendly, professional and happy to answer questions and work towards solving the problem. Amber his office person is super attentive and on top of everything which makes getting in touch with the business very easy. I've been so happy with them that they now spray around the house every other month. I'm pretty sure that Frank is cheaper than most of the 'chain' pest companies and he doesn't lock you in a contract which I really like! I've seen a drastic difference in the amount of insects hanging around at night time and only a scarce spider here and there in the house - and we live up in the hills of Duarte! Another man named Bob came around to spray and check the traps today and he was very professional and gentlemanly which is very comforting as a women opening her door to a man she's never met. I would highly recommend you give them a chance to prove themselves before you go off a few bad experiences. I'm a very satisfied and happy customer! read more

Team Walsh is the best! They are always quickly to respond, their service tech are true professionals and friendly! They are have helped on several occasions and have always solved our pest problems. They always follow up, what a great job!! read more

These guys came to spray our home for bugs. When the bugs came back in 30 days we called several times for them to come back out. Without any explanation Frank(owner) told us to find another company. They were not coming back out. Very unprofessional! This company blows!! read more

I call Frank to come out and deal with a roof rat problem. It was tricky because the roof was steep with not much room to work with. Frank came out repeatedly to get it right. He even did work not covered or charged in the estimate. He is friendly, professional and very fair. read more

We got an estimate for rodent proofing from Frank Walsh (very good price with 6 month warranty) and contacted him a couple of weeks later to start the work. He said he could start the next week. I called him back to ask him to bring a contract that spelled out the scope of the work and the warranty and he said fine. The next day I get a call from Frank saying that it was "not within his abilities" to write up a contract and that he won't be taking our job. I can't imagine what kind of a professional could not write up a contract unless he didn't want to leave a binding paper trail for his work and warranty. Very shady. Glad we found out before work began. read more