I received a call back and was able to schedule an appointment for a few days later to deal with an…read moreant problem that occurs every summer. I was provided a rough estimate of the cost at that time. Josh was professional, friendly, and after inspecting the house and the areas of concern, he explained the work to be done and confirmed the price. I appreciate that he didn't try to upsell a recurring maintenance program, and instead told me what to expect and to call in two weeks if the problem wasn't resolved. That was almost a week ago, and everything is great - no ants coming into house, and the price was lower than other quotes I received. I will definitely call him next summer if/when the ants start coming into the house again. Thank you Josh!

Honest Business is worth 6 stars! I called them out to discover what is causing all the bites on…read moreour arms and legs inside the house. After thourough investigation both inside and outside the house, Josh discouvered it was mosquitos and recommended the necessary treatment to control the infestation. I got a second opinion, and it was confirmed.

I tried my best to rid my house of the rodents that took up residence but finally called in Home…read moreShield (HS) as the experts. During the process, I came in contact with about a half dozen team members, all of whom were friendly, professional, and personally concerned with our wellbeing. That was important because I found that ridding a home of rodents is not easily achieved. The initial step was to survey the house, seal potential entry sites, then set the traps. The HS team completed the process and set up an appointment to check the traps. after a couple visits, we still heard the vermin scratching around. So, HS brought in a senior inspector who found a few open areas I never would have thought to identify (openings between the outside wall and the foundation that were tucked up underneath the visible area). Those areas were sealed and within ten days, we no longer heard anything. I check of the traps today revealed a large intruder had been eliminated. Home shield performed like partners in our quest to eliminated rodents from our home. They came back as often as needed without complaint and escalated appropriately to assure our problem was solved. And importantly, they never once questioned our reports of hearing critters.

I'm SO thrilled with Pacific Shore Pest Control; they definitely earned a five-star review! The…read moredifference between them and Western Exterminating is remarkable and impressive. Our technician, Daniel, is terrific! He was thorough, friendly, and helpful, and pointed out large holes where bugs can get in. I received both emails and phone calls confirming our appointment, along with a follow‑up the next day to make sure we were satisfied with the service. Five stars - all the way!

I was referred to this company by the best real estate agent ever. Lindsey Acton. I had months long…read moredebates on tenting/fumigating my house. Jesse answered all my questions and talked me through so Much of my issues with rats. The company repaired and sealed all my holes around my house to prevent further infestation. Who knew the company that installed my ac would cause me so many issues creating holes in my vents, and opening my crawl space. Thank god all the rats were gone. I then contacted the company again because of spiders and other bugs that started coming into my house. I also had slight termite damage. I contacted Jesse again and he explained the process of tenting. Jesse set me a YouTube video of how to prepare and what to expect. I know I was a bit much with all my questions, but Jesse from Ikill pest control didn't show any frustration and answered all my questions. I had forgot To bag some things and some expensive medication before we left for fumigation, and they actually did it for me. They were a lot cheaper than a lot of other company's I inquired about and I feel like as much time as they spent talking me through this issues, they are underpaid. My house is big/rat free and I thank them!

DO NOT USE THIS COMPANY. Their "Yelp Guarantee" is 100% fake…read more They have no idea how to handle a flea infestation. They caused me months of trouble and stole $350 for nothing. Disgusting company who should learn how to do something instead of faking it and stealing from decent people.

Nicholas saw my review, reached out to me, and sincerely apologized for my experience. He owned up…read moreto it without any excuses, and offered to make things right with a free ant service (the exact issue we had). He came on time to the service, did the treatment, and was attentive with following up to make sure the ants were gone. I really appreciate the integrity displayed and the willingness to make things right. His reaction to the situation won back my trust and after speaking to him in person, I feel comfortable employing his services and supporting this local small business in the future.

We had a 2-hour window for the appointment. Technician never showed, no notice, updates or…read moreexplanation.

Thank you, Joe, really appreciate the help. He was very thorough with the inspection and explained…read morethings really well. They were also really quick to respond. I called at 9 am on Sunday morning, and they were at my house by 9:30 am.

Finally decided to deal with an ongoing rodent problem in my basement, especially in light of the…read morerecent hantavirus stories in the news. I spent a comprehensive amount of time perusing all of the different options in Los Angeles -- there are a lot of options -- and finally decided upon Rodent Professor based upon proximity and reviews. I wanted an estimate not only on rodent prevention but also disinfecting the basement and vacuuming up the existing rodent droppings. Since this is the first time I have used such a service, I did not know what sort of cost was involved and was surprised to see online estimates ranging into the thousands of dollars, so I prepared myself for the assumed cost. Nate from Rodent Professor came out promptly at the appointed time and inspected the entire house -- basement, attic, inside the house itself -- and pointed out several potential points of entry into the basement and attic. Later in the day, I received an estimate via email that was in the expected cost range but at the lower end. I decided to proceed with the work. Nate and crew showed up promptly on time and were very efficient in screening all of the openings in the house, in addition to disinfecting the basement and vacuuming. Since their service, I've heard nothing and seen nothing in terms of rodent activity. This positive review is based upon several aspects of their service: excellent communication, being on time, efficiency of work and total overall cost. Highly recommended.

Randy was very nice and helpful in answering questions, and overall Fortress got the job done for…read moreour full house fumigation. Here's an honest take of pros and cons though: Pros: - Super nice service and the workers who did the tenting portion of the job even did their best to clean up and fix up our landscaping since we had to rake away gravel and mulch to make this work. - Very competitive pricing, and was actually one of the lowest ones we had out of the few companies we quoted. - Billing is via credit card without any fees, so that was a nice change from the typical check asks. Note handled via phone in terms of credit card billing. Cons: - We still had a few broken tree branches after tent removal. Not removing any stars for that, but more of a watch out to any homeowners who have landscaping or are particular with their gardens to be sure to do all the necessary prep work and hire landscapers after the fumigation to ensure everything is back in order, because your landscaping will be changed up for making fumigation work (or at least that's what happened to our house). We had to do some extra work to shovel our zen garden. - Office was fairly hard to get a hold of. Any messages or emails often don't get replied right away.

Randy was extremely helpful in explaining my options. Services were not forced upon me after…read moreexplaination. Highly recommend.

I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

An exceptional and professional service, I feel very grateful that they cleaned my whole house…read moreleaving it clean of rodents. Im happy to save my health and that of my relatives and pets.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!