Just a below standard store and layout is not shopper friendly

This place has the rudest, uneducated, dump, and weird looking employees which needs to be properly trained and reevaluated on a daily basis. They dont help and lose there keys to the so called expensive items whixh I had stand there for 25 minutes waiting on them. Unbelievable Place ever!!!! Avoid this Walmart Guys!!!!!! read more

Probably one of the worst Walmarts around. I went to use the restroom in the front of the store, and they were holding a meeting directly outside the restroom door, which is locked in an open position. About 20 people stood right outside the bathroom, and from where they were standing, about 10 men could see into the bathroom and had full view and sound of everything that went on in there. I tried to close the door for privacy, and that's when I discovered it was locked open. There was a female worker washing her hands, so I asked her how to close the door for privacy, and she looked at me like I had two heads. She asked me why I wanted privacy, and asked me if I was planning to take my shirt off in here. That was so rude! I told her no, I was not going to change, but that I wanted robust the restroom and was uncomfortable being on display like that with men right there. I hoes not to use the bathroom. I waited until the manager meeting was over, and I told the manager what had happened with his subordinate, and told him it is uncomfortable to use the restroom with the doors open like that. He apologized and said he didn't know that they were kept locked in the open position and that he would fix it. I went back a week later and needed to use the restroom again, and found that the doors had not been fixed. I know this is just Walmart, but I do expect that in any public restroom I will have privacy and no rude customer service. Oh well. Never to return. read more

Went to Walmart last evening (Tuesday) to return some items. There were easily 20 people in the line waiting to return items and only one cashier. When a guest in line asked for a manager and complained about the slow service, the manager's response was to say that several people called out sick and it was not his fault that everyone decided to return items at the same time and just walked away. What?? As the Assistant Manager in the store, he should have went behind the counter and helped his staff instead of leaving the area. 45 minutes later (no exaggeration), I finally returned my item. Definitely a place to avoid during the post Christmas gift return frenzy. read more

So I am here at Walmart waiting on a money order for the past 20 mins and I have Gisele here standing here watching us waiting on a supervisor to ok a money order. She doesn't want to do it because she doesn't want to get herself in trouble so she rather have the 10 people in line behind us wait on her. This is the worst walmart in the entire state of California. Every time I come here it's terrible customer service!!! 15 mins later supervisors comes and OKs it in 1 min. Learn how to satisfy your customers no wonder TARGET IS ON THE RISE AND WALMART IS IN THE DUMP read more

We went here on a Tues around noon and it wasn't crowded. I have never been to one that was basically just a market. We bought limes for 20 cent each!! Overall their regular prices are cheaper than regular prices at the other chain markets but not if the other markets have a good sale. I wouldn't go out of my way to shop here. But if it's inn the way hike and I needed a couple items I might. read more

I should have read the reviews before I purchased at Walmart Westminister. This was absolutely the most pathetic customer service I've had in 20 years. I tried to return a battery that was 6 (six), I repeat six days after my purchase date. Because the "little red tab" was removed from the battery it was now "used" and Mgr Joe and Serviceman Robert in the auto dept refused to take the battery back. I ask them what was I supposed to do with a battery that i don't need. Their reply was basically it was my problem, not theirs. I repeated the battery was purchased less than a week ago! No offer of store credit or any inkling of customer service, but more of macho male ego, defensiveness, and possibly even discrimination. Like many other people, I feel giving 1 star was too generous. read more

PictureMe Portrait Studios My family and I visited the PictureME Portrait Studios at Walmart on Beach Blvd. December 16th, 2012 to have family Christmas pictures taken. We initially scheduled a three o'clock appointment over the phone two days prior, and arrived on time. When we arrived at the small studio, the employees were caotic, and we were not acknowledged until the manager turned around and said "Do you need something?" I informed her of our appointment time and she said they would get to us when they can because they were assisting walk-ins, and because she was taking a smoke break. While we were waiting in the "studio" a receptionist (whom was consulting with a customer at the time) took a personal call, while still sitting with the customer, and preceeded to YELL cooking instructions at someone babysitting her son. When the manager returned from her smoke brake we informed her of the innappropriate situation and she immediately turned around and confronted the employee, who flat out lied in front of all the witnesses in the room. How unprofessional on both their behalfs. We watched three photo sessions before they finally accommadated our appointment at four o'clock. Their poses are seriously outdated and cheesy. The only photos we decided to buy were the ones we suggested doing, as far as poses go. When we were finished by 4:30PM the manager told us the photos would be finished being edited soon and to return in forty-five minutes to choose our favorites. We shopped around Walmart and returned forty-five minutes later, as directed. The photos were NOT DONE, and neither were the three photoshoots before us. When we returned another thirty minutes later (as directed again) the manager was choosing photos with a group THAT WENT AFTER US! When we asked what the deal was her response was "well, the woman has work later tonite." I myself had three final exams the next day and had to study, but instead was dealing with horrible customer service. We finally got to choose our photos (three hours later) and ended up spending over $140 plus tax, and were told to pick up our order on the 22nd of December. Believe it or not this is when it gets most irritating. The $140 package we bought included one 10x13 Wall Portrait, one Portrait Collage, one Framed 16x20, a Hi-Res Portrait CD, $20 to spend at Shutterfly, ten 4x8 Christmas Greeting Cards, and one Christmas ornament. We left that day with only a receipt and a Hi-Res Portrait CD, because the manager forgot to give us the $20 Shutterfly Card. When I attempted to use the Portrait CD, it read as blank. They gave us a blank disc! If you're going to give me anything blank make it a check so I can at least get my money back! We brought it back the next day and got a new one, which did not work on either Mac or PC. We went back again and asked how they formatted the disc, and the photographer's response was "I don't know." The disc, which according to the manager is a $200 value, is worthless. When we returned the 22nd of December to pick up the photos. They were not ready. BIG SURPRISE. We finally recieved the pictures on December 24th (um, a little late to send out those Christmas cards. I'd save them for next year, except they're dated 2012) However, we have yet to recieve our Framed 16x20, and its been fifteen days since we were scheduled to pick it up. UNPROFESSIONAL. I plan on asking for a full refund of our purchase, and I advise everyone to stay clear of this particular location. read more

1. Needed an oil change. 2. Week of July 15-19 2013 mid afternoon. 3. I was the only 1 in line, yet all the Automotive male staff just ignored me. Waited for a long time outside, in the heat, just being ignored. 4. Finally Jimmy approaches to assist me. 5. Receive receipt indicating car battery is still in good condition. 6. When needing to speak to Jesse since he changed my oil, he was on break. He seemed agitated when appearing from the back after the other Automotive staff went into the back room to tell him that a customer needed to speak to him. 7. Jesse was rude when I asked him questions about the remarks he made regarding inspection of my car during oil change. 8. 2 days later, my car dies = would NOT start at all. 9. Waiting on the freeway for Triple A to arrive. Triple A inspects under the car hood. Tow truck servicer notices something wrong w/ my car battery. He jump starts my battery and the car now works. 10. I immediately drive to my mechanic. 11. I SEE my mechanic test my battery. My mechanic SHOWS ME that the battery is gauging weak/low. 12. Automotive department = FAIL!!! read more

The worst experience of our lives me and my sis were waiting to get pick after shopping we were sitting on bench with our bags all of sudden the lawn blower man comes starts pointing the blower in our face yelled GET OUT HERE !!!!!!!!! MOVED OUT MY WAY!!!! All this dirt , rocks ,debris started blowing our we were scared out of lives he had so much rage . My sister ran to report incident to mgr wavy black hair her response " He does to my employee everytime when they go smoke breaks " " Sorry about that " Another mgr calls me apologizes and says mgmt will report the incident she also thought is dumb response she ever heard from a mgr !!! read more

Its location is convenient to my house. I was say to see the drive in movie theater go, but Walmart has just about everything.

Really really long lines, not enough workers... Manager is rude... Horrible place... Never coming here again... People stay away from this walmart read more

DO NOT GO TO THIS WAL-MART AT ALL COST! Filthy store found small dead insects in Corn Flour. Would rather pay Target prices and experience my shopping in a pleasure manner. read more

I hate that there's never parking and alway have only 3 lines open to pay!! That's why I go to target now!

I went there in September and bought a pair of pants and a shirt, I used my credit card. My credit card was not charged for those items and used to purchase an apple iPad. An employee used my cc number to make the purchase on line. BE CAREFUL PEOPLE AND PAY CASH AT THIS STORE. read more

This store is by far one of the worst stores to shop at. Very dirty, service is terrible and their employees are rude and sloppy looking. Their return service is very, very, very slow and they do not know what they are doing. I bought a few items a few weeks ago that were not the right items, so I went back to return them and waiting in line for 45 minutes. Once I got up to the counter to return my stuff with the receipt, the lady told me she needed the debit card to verify. I proceeded to tell her that my debit that I used was a temporary card and that it expired and had the replacement card. She called her store manager over by the name of Lance. He was not friendly, very aggressive and rude. After explaining the situaton, he declined to return my stuff even after I explained the situation and even offered to show him my bank statement info online. All he could say it was a new policy and for me to call corporate. So please be careful, even with a valid receipt they may not return your stuff. Stay clear of Lance store mgr, he is very rude, poor customer service and lacks respect. read more

The vision center manager Ray provided horrible service and extremely rude to the customers. He is extremely evil with nasty attitude and hung up on people all the time. Stay away and do not go to the Walmart Vision Center at 13331 Beach Blvd, Westminster, CA. read more

Yelp says this store is open until 1A. I called the store because I have a question. The phone rang from 12:50-12:55p then cut me off. I am calling again. It's 12:59. Phone is still ringing and I hung up. I think yelp needs to check their closing time or the manager needs to fix this store. I think the latter may be the case per the reviews. read more

This place has most anything and everything you could ever want but all is not well in Eden. You need to be on your guard here. There are 2 motels just a few hundred feet away that house dozens of the worst mincing, molesting sex offenders in the USA . These monsters linger and loiter all over the parking lot. Watch your kids closely. Lock your doors. Be on your guard. You've been warned. read more

Aaron in the telephone department was very knowledgable, friendly, professional and very helpful. He took a long to help us pick the right phone and we never felt rushed, even when we asked a million questions. He truly deserves a raise. He made our phone buying experience a very pleasant one. Thank you Aaron, you rock ! read more

This walmart in Westminster is the worse. They have poor service and the assistant manger was rude as I was asking a question she walked away. I will say one sales associate chase is one who actually helped me finding what i needed help with. They take forever to get some help. I asked for help from the sporting register and no one was there and waited for a hour till I asked chase. They tell you someone will be there soon, they dont show up till you ask someone again. And most of them are rude. read more

I love this store, lots of stuff, ample parking and great prices. There is always help around the store and they are easy to find with their Walmart uniforms. Thanks for being there Walmart. read more

This place is NOT open 24 hours!! I drove far far far from my house and it closed at 1:00am. 7 minutes after I got there. Stop your false advertisement!! Why would I call in advance of it says 24 hours on your website!?? And I'm sure I'm the only one pissed off! read more

This Walmart is around the corner from my apartment, but I rarely go here anymore. I am going to take my medications elsewhere, they NEVER call me when my scripts are ready. I have been going here for a year now, never, ever have they called, and I have checked to make sure they have my current number. It's ridiculous, and just another example of their terrible customer service. I dread having to come here, and never buy groceries here anymore. Not surprised they are shutting down so many Walmarts. read more

Don't ever go to this tire center. Service is horrible And unprofessional. The one in Anaheim is so much better. read more

Customer service was awesome the cashier was really friendly. And patient while I had to chase my daughter before making my payment. She sat there with a smile. read more

The employees are friendly and ready to help. The managers are over worked and stressed. If you order on line to pick up at this store chances are something will go wrong. I ordered a backyard game for a family member's birthday, it did not arrive on the date they posted for pickup. No text message or email. Finally days later a message stating it was delayed. A week later it finally arrived. I went to the store to pick up the item however they had a problem processing the order. I wanted to cancel and I was told I could not. I was told to come back later. I finally picked up the item and took it to customer service to return it because it didn't arrive on time for the birthday. I returned it however they said they would credit my account and NO SURPRISE they did not. I tried calling the store manager for over an hour NO ONE ANSWERED ...Never again !!!!!! read more

First of all I want to say this Walmart is the cleanest walmart I've ever been to. Anyways I came to this Walmart to pick my computer I ordered online. Agnes in the pick up section was so sweet and so quick. Since it was Walmart I thought It was going to take forever, but I was wrong. Thank you Agnes. read more

I would not give any star if there is a choice of having no star at all. Staffs are mean, helpless and abusive. They treat everyone like thieves especially the person who stands at the cosmetic counter. Last time they refused to check out the non-cosmetic items and send me out to the cashier, and to make it worst, they have me check out cosmetic and non-cosmetic items separately. That means I have to get in the line twice, and you know how long the line always is. It wastes my time and messes my day by the way they look at me. Not everyone is thief, and excuse me that is just a couple dollar cosmetics. It is way too rude and unprofessional retailer. Go to target to be treated like human beings. The staffs there are polite and helpful and they never make you get in line twice to check out separate items. About online service: I've been shopped online and picked up at store since they opened this service. Sometimes i choose different location depends on the availability of the products, but most of the time I come here because it's close to my house. There are too many times they packed damaged , cannot be sold items for me. If you ever use this service, you will know if the products are in stock at the store u pick, they have it ready within the day you order. That means the employee who process my orders AT THIS STORE pick damaged items for me since they cannot sell these items for people who shop in person. I purchased bunch of lipsticks and they packed me the opened, messy, damaged and even break in pieces ones. I have to return them right after because they are way too dirty to use. This has never happened at another store. After I return them, I go to the cosmetic shelves to see if these damaged lipsticks are the only choice or not, and guess what, there are still a lot of brand new and sealed lipsticks which are same kind, shade and brand as the ones I ordered. I mean are they doing this on purpose to get rid of the damaged items ? This is way to disrespectful to the clients and Yvonne Thomas you are a loser who don't deserve store manager salary because you never give a shit about training your staffs how to treat customers properly! read more

It's a Walmart. Not much else to say about it. Very crowded, full of people who don't know how to push a shopping cart. Parking is horrible as well, outside and inside is very dirty. You can't beat Walmart's prices, though. read more

if you love to see strippers and hoes, this place is for you. anytime after midnight, you will see tons of them buying their products after a hard night of poll dancing. everything is the same as any other walmart read more

I absolutely love my Walmart Neighborhood Market I shop here on my way home from work. It is a great convenient location with ample parking. The shelves are always stocked and prices can't be beat! I like the fact that I can get miscellaneous sundry items as well when I grocery shop. read more

very unhappy with Walmart auto service center in Westminster. I gave them a "1" on their personal survey because I was completely floored that I was stuck there for 2 hours waiting for an oil change that took only 25 min to complete....mind you, both bays had a car in them, and there was only one truck ahead of me. I will never go back there for anything...that is THE worst Walmart I have ever stepped foot in. Not complaining about the quality of the job but the service was horrible...one guy was slower than molasses in January. When I asked the idiot cashier for the name of the manager he had to go ask someone else...He never asked me if anything was to my liking either......Dont go there...its a crapily run store...In fact I am about to call the store manager, Yvonne Thomas and give her a piece of my mind. Disgusted. read more

This Wal-Mart is always really clean and has a lot of products due to the size! Lines are always pretty quick and the workers are always pretty cool. read more

If I could give no stars I would the Walmart located in crack head town with NO customer service. Take notice 13331 Beach Blvd Westminster, CA this Store is incredibly ridiculous. I spent 40 minutes in this store grocery shopping and had a full cart of groceries went to the check out stand to find out you guys don't have one single bag in the entire store. I put my groceries in the cart as your cashier requested and your employees can go put it all back since you guys are careless and you do not have anybody at the front door telling people as they walk in that there are no bags in the store or cashiers can tell customers with carts that are full that there is no bags before they unload them onto the stretcher thanks for my wasted time. I can't walk up 3 stories with a ton of loose items. I'm now late to work without any groceries!!!!! I've gone to your stores, mainly in Anaheim where their employees are super nice and helpful for the past 8 years every week, I spend about 250.00 everytime I am so pissed I will try to find some where else to put my business, that's the last straw for me!!!! read more

It's been 2 1/2 months now since my order was placed and I still never got my refund. Flagged down a manager named, JESUS, whom I felt was patronizing me and my words of this bad experience. Worst customer service ever. read more

worst Walmart store EVER! it's being remodeled so that there's a grocery section, but right now...things are EVERYWHERE! there are makeshift shelves to hold some of the products and the prices aren't even labeled! stuff is on the ground! what is taking this store so long to complete remodeling!? where are the walmart employees??? oh yeah they quit cuz walmart doesn't want to pay living wages. -_- I was so peeved!!! Now to the people....the store's located smack dab in the middle of Santa Ana and so there's lots of Latinos that come here. Not to seem prejudice, but honestly...i swear they pretend they do not understand me (or maybe they're not pretending?) as im saying "EXCUSE ME!" reallllly loud and repetitively. there was no room for me and my cart to pass at any moment EVER! Do they not see me??? am I not saying excuse me enough times for them to move out of the way??? I was getting so ticked. Each aisle was just a roadblock by people who didn't need to be in that aisle cuz they didn't need anything from that aisle. -_- My normal expected shopping time doubled cuz it's was a zoo to navigate around this b*tch! Guy at the checkout was nice. didn't say thank you have good night or anything....just wanted to get me outta there as quick as possible. :/ Some good things is parking. People come and go often. AND the cost of products here are less than if you were to buy it anywhere else. You can even buy burnt movies/peliculas on your way in and out of walmart! ta da! Anyhoo, I am gonna stick to the beach location. at least it's on the way home and the employees are MUCh more welcoming and professional. -_- read more

Today I purchased a new phone and couldn't be happier with the whole experience. I have to acknowledge that the salesperson, Aaron, in the electronics department is the epitome of what any business would want in an employee and providing excellent customer service. Although I have a Walmart that is closer to my home, I specifically returned to this store to have the same person, Aaron, assist me with my 2nd phone purchase within the last 10 months. In a day and age where getting great customer service is in my opinion rare, it cannot go unrecognized. He is extremely knowledgeable and professional. Aaron took his time with me from start to finish and even helped transfer information from my old phone and assisted me in picking out a case. Most employees would not have bothered and would have just pointed out where to find them. I greatly appreciate the time and care that Aaron took to make my purchase a good experience. read more

Good luck placing any bulk order here. Unhelpful employess and everybody seems too busy to help.

Worst store ever! Nearly every single employee here are horrible people, and act like their life sucks, and it shows. Employees ignore you when you need help, or are rude to you. Management are a bunch of liars and lazy. I had no receipt when I tried to return something, and they actually told me they could not give me store credit. WTF? You mean to tell me that they don't want money spent at their store? Even Best Buy will give you store credit. Do NOT waste your time coming here, you will leave feeling angry. I would rather shop at the DMV. read more