Bathrooms are clean, the staff we interacted with were very nice and helpful. I went looking for skin tone art markers, only to find out all of them were open and most of them missing afew markers each. It made me not want to buy any after all since the one did have all the markers was opened still so idk if any of those markers were tampered and pre-used. Not worth the price... Found afew more things we needed, but they did run out of picot unfortunately. If it wasn't for the nice and friendly staff there it would be lower stars, I think. The actual patrons do get waaaaaay to close or shove their way in between even with carts. Abit scary. Be safe. read more

This review is solely for the gentleman who works the customer service department. 11/30/25 between 1:30pm-2pm I didn't get his name but he was super friendly and extremely helpful. He helped us immediately after waiting to deal with other customers and he was working simultaneously. Very quick and easy! Very professional and the decor he did at the service area was spectacular! Great job on decorating. Very professional and very creative too! Transaction was smooth and fast, as it should be and the overall experience and interaction was pleasant. The gentleman needs to be rewarded for his efforts and great service. They had tons of holiday items too! read more

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Subject: Complaint Regarding Customer Service Experience - Westminster Walmart To Whom It May Concern, I am writing to express my disappointment with the customer service I received at the Walmart located at 13331 Beach Blvd, Westminster, CA 92683. During my visit (on November 16th 2025 about 1pm), the customer service associate accused us of taking a 12-pack of drinks and returning to claim a different price. This accusation was not only incorrect, but also unprofessional and disrespectful. We simply brought the item back to clarify a price difference and request the correct price that was displayed. Being spoken to in this manner was upsetting and completely unnecessary. Customers should not be made to feel as though they are doing something wrong when they are simply asking for a price to be honored. I am requesting that this matter be addressed and that the staff receive proper training on how to communicate with customers respectfully and professionally. I would also appreciate confirmation that this complaint has been reviewed. Thank you for your attention to this issue. I look forward to your response. Sincerely, Ronald Jackson read more

They're open late, have large selection of goods at fair prices, and when I come in the late evenings the place is clean and in in decent shape, and the parking is reasonable. It can be a rough place during the day though, so plan accordingly if you can. :) read more

Walmart - Grocery Near Me - Westminster, California

Literally waited over 30 minutes to get service! Seriously only had one lady working which is inexcusable! Where is management to cut the line down. I hate having to deposit cash here but one of my banks is online only so have to come here to deposit cash periodically. Do better!! read more

Walmart - Money Services Line - Grocery Near Me - Westminster, California

The store is very clean and well organized. It is next to Costco Business. Sometimes there are many homeless outside but they mostly gather at Carl Jr area. The staff are very nice and helpful. I always see the staff either restocking, making the products look good or cleaning the floor. They always have more products and all sizes. I love that they have many new Christmas clothing and decorations to choose from. They also make effort to decorate the store as well :) read more

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Went to Walmart in Westminster off of beach blvd. And Ray was so helpful. It feels really nice to know that there is employees that wanna help. Thank you read more

It was a very, very wet California winter day, but since we were in the area, my wife wanted to check out this Walmart for the first time to see their selection of plants. She has been on the lookout for a Thai Constellation at a price she was comfortable with. She found it for a lot lower than expected (even though it scanned greater than what she thought..but still a good deal, so she told me). We ended up getting more potting soil as well (Walmart does have the best prices). Getting help is what you would expect at a Walmart on a cold, miserable day with employees who really didn't want to be there. But we found what we wanted with a bit of effort, and the self checkout worked fine. They are now following the Costco model, where an employee checks your receipt as you leave the store. read more

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Didn't have what I sought, but the other department store did. They don't take various NFC pay (Google Pay or Garmin Pay). Less accessible for my style. Precarious ambience. read more

Wow, talk about horrible customer service! I took my kids to buy some clothes, we get to the fitting room with about 5 associates standing there hanging go backs. We stood there for a few minutes before they greeted us. We asked for a room and they told us in Spanish they didn't have keys. I was confused. I asked who had the keys and they said they didn't know. I walked over to guest services and asked for the fitting room keys and they said the people at the fitting room should have them. Of course, right. So we walked back to the fitting room and all of a sudden they had keys. Whatever. So my daughter tries on the clothes, find what's she needs so we leave. Next we go to the bathroom in the front. There's a keypad. We ask an associate at guest services again and they said they will be right there (no one in line that they're helping) a few minutes go by and my 2 year old is crying because she's about to pee her pants. They let us in. We do our thing. The same associate that was at the fitting room walks into the restroom and says in Spanish "Eww it stinks in here! You need to open the door!" I don't think she realized I understood Spanish. How rude and unacceptable. The poop smell definitely wasn't from us, but she had the nerve to say it in front of another customer who walked in at the same time. I literally just spent $400 and had the worst experience ever. Never will I go back to that POS place. read more

Good prices! I've been coming ever since I was little and not much has changed. They have almost everything you need and the prices are very reasonable. This location has items that aren't available at other Walmarts which is great. The lighting isn't the best and some of the items were kind of disorganized, but it's nothing crazy to worry about. The parking lot is quite spacious and they're right next to a Costco Business center which is convenient! There's a Walmart Neighborhood down the street, but it's completely different from a real Walmart. Decent! read more

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By far probably the worst Walmart I've been to. Yes it's cleaner, but if you need something behind glass, don't waste your time here. Go to another store or order online. I went on an early Monday, store was basically empty and I waited for an employee for at least 10 minutes before walking away and seeing an employee two isles down doing jack sh*t. read more

This Walmart used to be great and have a wide selection of pjs and sleepwear, but I recently went and was very disappointed by the selection. Staff was not friendly and quite rude too lol. They don't watch where they're going and have a really nasty attitude. One guy almost ran us over with a large cart and didn't care when he saw us haha. I will probably not come back to this location again. There are other Walmarts that are nicer and have more of a selection to choose from. This parking lot is also so scary. I don't feel safe here, but what do I expect. This isn't the best location. read more

Service is terrible. If you don't want to work then go be homelesss. Management is none existent. If your online and store prices are different then they must be matched. It shouldn't have to be an issue EVER. Hiring cream of the crop and especially after they raised minimum wage. read more

i was walking around when a very rude and intimidating man yelled at me for absolutely no reason! i am so upset at this behavior caused by him because i just wanted to pick up some cds and go home. insanely rude manners !! i hope next time when i visit this walmart location again i will have a better experience because this one was just not it!! read more

*** Attention Yelp Community: This letter written by my father was painfully heartbreaking to read. I'd like to share it with the public becuase no one deserves to be treated this way and unsurprsingly, other yelpers feel the same way. I really suggest corrective action to be taken, not just for my father but also for the safety of others *** " Dear Sir/Madame, I am writing to formally file a complaint regarding a disturbing incident involving one of the parking lot security employees at the Walmart Center located at 13225 Beach Blvd, Westminster, CA 92683 on Wednesday, October 3, 2024, around 3:30 PM. My family and I have been loyal customers of this Costco for over 20 years, but we have never experienced anything as distressing as what occurred that day. My name is O.Nguyen, and I am a senior citizen, 62 years old. While shopping at this location, I was patiently waiting for a customer leaving for a parking spot when a Brosnan security guard aggressively tailgated my vehicle and honked several times, pressuring me to move forward. I informed him that I was waiting for this customer to vacate the spot by pointing to the car. Despite this, the security guard exited his truck, approached my car in a highly confrontational manner, and stood uncomfortably close to my window leaving about only 5 inches between him and me, while shouting at me to move. His behavior became increasingly aggressive, and he repeatedly pointed his finger at my face while loudly asking, "DO YOU UNDERSTAND WHAT I AM SAYING?" This guard not only invaded my personal space but also continued to shout and berate me in front of other customers. Due to his tailgating, the situation was further escalated because the customer I had been waiting for was unable to back out, creating additional issues for both me and the other driver. His aggressive actions left me feeling scared, anxious, and vulnerable, especially as I have a medical history that includes high blood pressure. This sort of treatment caused my blood pressure to spike. We have recorded every conversation and have undeniable proof of his mistreatment that day. I am fully aware of my rights under the First Amendment of the U.S. Constitution, including the right to peacefully wait for an available parking space without blocking traffic. This behavior directly violates my rights, and I demand immediate action and a full investigation into this incident to ensure the safety for the public community. . Sincerely, O. Nguyen " read more

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Literally one of the worst Walmart stores I've ever been to. No customer service available and when I finally found one she grimaced at me for asking where the item was saying "are you sure thats even here?" Yes ma'am its on your website and says its here, available.. Next employee was short with me as well, all she'd say is "websites not accurate" and the brushed me off. It's sad to see a place where there's no accuracy with in stick items, poor customer service and honestly open those self checkouts or another register up. 1/10 experience. read more

I recently shopped at this Walmart in Westminster for a certain eye drop that I frequently use. With most products having to be locked in a case now days, I needed an employee to unlock it. A wonderful employee named Joseph M. came to help me. He was very kind, knowledgeable, and professional. He is a passionate employee, that shows in his work ability. Joseph is such a great person that I praise Walmart for hiring such an incredible person! I will definitely keep shopping at this Walmart! Thank you so much! Kindly, Hillary A. read more

(11/16/2024 12:45pm) Extremely bad service when we ask for support to one of the employee for the battery on shelf she didnt even response back and look extremely unhappy when we ask for help. She literally shove the battery pack to my father hand harashly and walk away,we didnt even said the ammout yet ,that is unacceptable and unprofessional even while she open the door she talking to other employee nicely but to us she speak to us like some kind of annoying customer when i literally ask her nicely it unacceptable for a big place like Walmart Overall: worst customer service, my father and me has extremely bad experience here read more

Walmart - Grocery Near Me - Westminster, California

All groceries are about 20% more expensive than neighboring retailers with only about 80% of a typical selection available. Management accused me of stealing despite having proof of purchase that they witnessed being verified as I walked out the door. read more

While I was in the middle of paying for my groceries at the self-checkout using all the coins from my coin bag, a team member abruptly stopped me and told me that I could not load the machine with the rest of my coins. No clear explanation was given. No policy was referenced. No signage was pointed out. Just a flat "you can't do that," delivered with zero empathy and no attempt to help or offer an alternative solution. For context, these were legal U.S. coins, not damaged or unusable currency. Apparently, Walmart now considers customers paying with coins to be an inconvenience rather than a normal transaction. If there is a limit or restriction on using coins at self-checkout, that information should be clearly communicated before customers begin scanning their items -- not halfway through a transaction after time has already been wasted. What made this experience even more frustrating was the complete lack of customer service skills displayed. Instead of explaining the reason behind the refusal or calmly assisting in resolving the situation, the team member showed no understanding, no patience, and no empathy whatsoever. It felt dismissive and unnecessarily confrontational, as if I had done something wrong by trying to pay for my groceries with valid currency. This situation highlights a much bigger problem: Walmart continues to push customers toward self-checkout while simultaneously making the process more restrictive and unpleasant. You can't reduce staffing, funnel customers into self-checkout, and then refuse common forms of payment without proper communication or support. If self-checkout machines are not designed to handle huge amount of coins, then either staff traditional registers appropriately or clearly inform customers ahead of time. Customer service at this location clearly needs a complete overhaul, from employee training to communication and basic respect for customers. A company of this size should not be failing at something as fundamental as allowing customers to pay for their groceries in a reasonable, dignified way. The entire experience left me frustrated and disappointed. Shopping at Walmart should not feel like an argument over how you're allowed to pay. Until policies are made clear and customer service improves, I will think twice before returning. One star -- not because the experience deserved it, but because the system would not allow me to choose zero. read more

Very large store with almost everything except for the produce section. Very limited selection compared to other Walmart stores I have stopped at. We have not visited this store in many years since there are Walmart stores that are nearer read more

Horrible service. The fat chola at the returns walked away at 6 o'clock saying "system down, come back tomorrow" This Walmart doesn't sale LEVIS jeans. Better drive few miles south to Fountain Valley, much much better overall read more

Worst money mart center.Short female employee gets there @8:20am and then tells me she's going to be ready for service till 9:00am? Why doe's the sigh say open at 8:00am? read more

Walmart - Hours - Grocery Near Me - Westminster, California

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All the employees have attitudes, Don't work here if you don't like the job ! Don't come here endless you want endless amount of attitudes from every employee! Bad service ! read more

I really liked the eye doctor here. The staff named Karla was very rude. She rushed me and had a bad attitude and it was unnecessary.

This store has employees that gain up and bully elderly employees... it is not okay. I just witnessed 2 cashiers screaming at the receipt man that checks off items. His name is David he's an elderly man and the other employees were screaming "you have a long line" "hurry up" etc. that's unacceptable they had no people at their register and didn't bother to help. They were simply complaining at him, he deserves a raise or help because that was not right. read more

Walmart - This exact location great store bad employees I felt so bad for the other employee - Grocery Near Me - Westminster, California

Walmart, oh Walmart... You've everything you'd really need here for cheap. Not the best quality but these Great Value and Ozark Trail products are good enough. I'm glad you have groceries and batteries at an affordable price. To be fair, there are few things Walmart does not offer! Arts and crafts materials. Walmart has it! Video games. You guessed it. You want a bicycle or workout equipment? It's back in stock since after the pandemic. You want your oil changed? Walmart has that too! You want to get your nails done. No problem. Davina Nails are right next to the Walmart Customer Service desk. I gotta admit. I just hate that you have to keep some products behind a glass cage. I understand that you are trying to limit theft, but it's inconvenient for a lot of consumers. Oh yeah...I should take out all stars since Rob Walton, the son of Walmart founder Sam Walton is the new owner of the Denver Broncos. I can't shop here and know I'm supporting the wrong football team! Just kidding. Walmart is still a good store. read more

Came here on Friday afternoon for curbside pickup. Probably one of my best experience for curbside pickup. There were a few open spots in front of store. I was trying to figure out how to check in on the phone, when one of the staff came by and helped me out. He said I didn't need to and that he can just check me in, since it was a warm day, he even offer me some water or Gatorade which I got a Lemon Lime Gatorade. After about 5 minutes another staff came out with my stuff and gave it to me. The staff even gave me a thank you with candy to go. Absolutely great customer service from Walmart employee, thanks Jose C. read more

Walmart - Great curbside service, staff gave Gatorade and candy - Grocery Near Me - Westminster, California

Walmart only had self check out open. I scanned a discounted cinnamon roll. The staff at the self check out said I had to go to customer service. Customer service was supposed to open at 7:30 am. It was 7:35 am no one was there. 10 minutes later I asked for a manager. And she just said. They are gorge cash tray and will help me out. The supervisor and and 2 staff were all in the break room. I had to To wait over 20 minutes for a refund. Next time I will pay with my cc and do a charge back read more

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I have attempted to contact the Walmart in Westminster three times today (October 1, 2024 at 7:04pm, 7:06pm, 7:08pm. Attached screenshot). On each occasion, after an extended wait, the call was answered only to be abruptly terminated without any response. This pattern has repeated consistently across all three attempts. I question whether there is a systemic issue with employee engagement or motivation at this location. To ensure the quality of customer service, I recommend that the store manager implement regular, unannounced audits of customer service interactions. read more

Walmart - Grocery Near Me - Westminster, California

I went into Walmart today to pick up a couple things and purchase some apple cards for my grandkids. We have this funny thing that's kind of actually catching on that we celebrate Thanksgiving for everything that we've received and enjoyed throughout the year, rather than go all out for Christmas which has completely become the pagan holiday and celebrations for the merchants and not the families. I have three grandkids they're big kids nevertheless there are kids and they deserve their standard gifts. I wanted to purchase three $500 gift cards so that they could do their own Christmas shopping and celebrate Thanksgiving like we always have. The gal at the store told me she "couldn't sell me those Apple gift cards"! Was such an attitude I was amazed. She further said that it "wasn't a normal customer's purchase" and I know she's wrong because I have friends that do the same thing our kids are grown well not grown but big. They want Apple notebooks and new Apple phones and all kinds of Apple crap which I don't buy them because I don't like Apple. So my thoughts were ""an Apple gift card would be awesome" & they would be thrilled. She further went on to say that " no I think it's part of a scam" I said you think I'm scamming? She replied, "it's not a regular customer purchase." I told her I was going to complain to her manager and she ignored me and so another lady walked into the area of money Services and I said walk toward them and said again I am going to complain to your manager, at which point she said "you want to manager I'll get you a manager" & I said "great ". After being completely disappointed and infuriated and waiting for this manager to materialize I finally just said "eat dirt". No I didn't say it to her but I would have if she was there I was standing out in the crowd trying to find a manager. I left but I swear I will not go to Walmart again I will go anywhere else CVS Walgreens the stuff I usually buy at Walmart isn't there dog on electronics and it isn't there clothing and it isn't there food it's usually just Pharmacy supplies and beauty supplies and toilet paper and cat food. Which I will no longer purchase at Walmart I will no longer purchase anything at Walmart and that's my gospel pledge!! read more

Walmart - Grocery Near Me - Westminster, California

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I follow the Walmart return policy at Walmart Westminster California to return the coffee machine during 90 days as the condition as brand new. Mandeef who work in Return Department makes us so hard that had to clean every single dust. She gave us the hard time over an hour, I have to escalate to store manager (Alma), then she sent the other lady to help us. I do not recommend to come to this store. Bad customer service and employee like Mandeef will drive you crazy with no reason. If they have 0 star, I will vote 0 star. read more

This is probably the worse Walmart when it comes to customer service. They're so slow! And I'm talking in every dept. tried getting vitamins from the lock up case & it two upset men to track down an employee after waiting so long. When she finally got there she Says. What do you want. Then I had to go to costumer service and that girl was rude. The pace at that store needs some turbo boost or something. The energy level is ridiculous. The only friendly & fast part of the store is the pharmacy. read more

This store is run horribly. If the only person who works the return desk is out , it's closed. For several days this week it has been closed for "technical issues" ....I see other people have had the same issues. read more

Not all that cheap anymore and super unprofessional. 2 delivery orders and 2 returns. First one was fine and they just refunded although I would have preferred to have blackberries I could eat. Second one and they gave me the runaround and said i needed to return the item to the store. it was because someone cut off 2 of the drinks in my 6 pack. I'm not going to drive to Walmart to return $2 worth of items and they know that. Seriously disappointed and I will not be going back. Ralph's prices are about the same and they never give me trouble. Also, goes without saying that you shouldn't have a 100% failure rate. Finally, whenever I go and pick up, I have to wait for like 15 minutes.. ridiculous. Why in the heck do I keep trying Walmart??? read more

Omg! This is the slowest especially on the drive through I waited 15 minutes with no other cars in front of me. They say they open at eight, but apparently they're not ready. Prescriptions are never filled on time. This is absolutely ridiculous. If I could give them a zero I would I am definitely looking into changing my pharmacy. read more

I had appointment on May 25, 2024 Saturday for oil changes. Waited ~ 1 and half hours. Good jobs! read more

I was Christmas shopping last week at Walmart (Trask/Beach Blvd) and found a great Ramen bowl gift pack to give to friends. Noticed that there were only 2 left on the shelf and wanted to buy at least 10 more. When I asked 2 store employees (Tiffany and another gentlemen named ___________ Sorry forgot is name - See attached Pic of them holding the gift packs for me) they both went out of their way and chased after me at the other end of the Walmart store to notify me that they had found a large inventory of the Ramen Bowl gift pack. In the end I bought all 10 of them. Thanks to both of them for being so genuine and helpful knowing how busy both were during the Christmas season shopping rush. Keep up the excellent work! read more

Walmart - 2 Walmart Personnel that went out of their way to help find the perfect Ramen Gift Pack - Grocery Near Me - Westminster, California

I came into Walmart but self check out isn't available anymore only 10 items or less. So we had to go to a cash register. We went to aisle #10 and David gave us attitude. Very unprofessional read more

Walmart - Grocery Near Me - Westminster, California