Took my 2 teenage daughters here the other day to find a quick outfit for a winter dance at school. I know a few people have mentioned they experienced rude service with a manager, however i didnt have to deal with her for anytbing. I did however speak to the associate by the fitting room who took my daughters and showed them some dresses and some shirt/skirt ideas. I thank her for that, got a dress for 1 and a shirt skirt outfit both got under clothes and walked out under $60.00. To me great deal. The girls were happy, store was clean the associates who helped my girls did a great job. Definetly will go back. Thank you, read more

Very cute clothes, but they have a very bad service, I just went there and the lady I think is the manager was very rude she racial profile me and my family, I was walking around looking at clothes and she was following us like if we were going to still we had the money to pay just because she hear us talking in spani that does not me we don't have money to pay for our stuff but we let her be, when my was about to pay she give the lady her car and she said she needed an ID and I ask her why because to be that was really disrespect she respond saying that that was her store rule thats how I knew she was the manager, honestly I am no going back there read more

The Asian store manager is extremely rude. I had a $10 with some change store credit and I bought a necklace that was $7.99 and in a really rude way she said, "Can you grab something else the necklace is $7.99 and you have $10 store credit" OK SO WHAT! I didn't know what else to grab because I was in a rush. What's the problem with giving me $2.19 store credit? When I told her I didn't know what to grab she said, "Well, do you want store credit"? Well no shit!! It's not like she can give me my money back. She threw my receipt and I had to pick it up from the floor. She didn't even apologize. I feel bad for the young girls working here because they seem really scared of her. She needs to be taught on how to treat customers because you can't be running a retail store when you have poor customer service skills. read more

Never returning to this store again. I bought a few things a couple weeks ago and it turned out they didn't fit but I stupidly took the tags off before I checked. I immediately called and a woman told me that I could still exchange it as long as I have the tags. Okay cool. I go to return and a different lady said no. I was so upset because I could have just cut my losses if the first woman said no to begin with. Then I come back and buy a few more things. This time I tried them on before taking the tags off. One didn't fit so I took it back to exchange it. The didn't have a size bigger so opted for a different dress. They told me it's final sale. How can their policy be a final sale when I can't even try on the clothes??? I returned the first dress because it was too small and now this one is final sale?? It's one thing if I can try them on first but I can't. I will never EVER shop here again. They have the WORST customer service and policies. read more

Yes I recommend this place but very bad worker's there. I shop here all the time and I went yesterday and I had a lady be very rude to me. I asked her for her help and I was asking what size she had and she didn't even have to lift a finger when I asked that. all she did was roll her eye's at me the hole time and did the same to my daughter and she's 10 year's old well respectful young lady so there is no need to be rude to her. she's a very sweet girl and I was gonna say something to the manager, but I had my little girl there. I wasn't gonna make a big thing about it. If you guy's don't get better worker's, I will not shop here again. Other than that, I like this store a lot. read more

Just shopped here, they have cute clothes but the Asian lady with short hair that looks in charge is completely disrespectful. I was gonna buy several things so I had several items in my hand. She just walked up to me and snatched them away and said she's gonna hold them for me. Assuming I was going to steal them, I don't know maybe I looked poor to her... I didn't even want to buy them after that, but the clothes were really cute so I still bought it. But never coming here again.. Also why is there no numbers for customer service or a corporate number?? This lady needs to be fired read more

This store does not let you try clothing on!! You can take them home, try them on, and then exchange (not return for money back) if you do not like or they do not fit. This is a huge inconvenience and waste of time. They also need to put a sign up in the front letting their customers know that you cannot try on their clothing. I wasted 20 minutes browsing for clothes and did not buy because I don't have time to go back and forth to home to make sure that I like what I spent my hard earned money on!! read more

Worst customer service in the whole promenade. So sad to see they have such good clothing go to waste.

Nah never coming in here again, didnt shop comfortable All eyes were on me the whole time i was looking for clothes . I aint no Thief. But apparently to them i looked like i was , rude . So i ended up buying $200 worth of stuff at another fashion store lol read more

Went to customer service and there was only one person taking returns. This is unacceptable.

I've been here a few times. I've purchased something on each occasion. The clothes are reasonably priced. It's very similar to other clothing stores like Papaya. Service has been good each time. They know where to find clothing that is displayed on a mannequin, which is always good. I got a couple skirts for Vegas last week. $8 each is definitely affordable. read more

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If I could give zero stars I would. So I saw this cute pink floral dress that I could potentially wear for my baby shower, and asked an older Korean lady to help me take it down from the hanger. Keep in mind that I'm pregnant, so I asked what the return policy was since the fitting rooms were closed. She proceeded to tell me that everything is final sale, so I said "ok thank you" and continued to browse around to shop some more with the dress in my hand. As I was walking around the store with that dress, I couldn't help but notice the same lady kept staring at me. She made me feel uneasy, and tbh I felt like she thought I was suspicious. Sure, I guess it's because I had no makeup on, hair in a bun, wearing workout clothes with flip flops, and carrying a small purse (so there's no way in hell that I could fit any clothing inside!) But don't judge a book by its cover. I ended up picking out a top and that dress, and stood in line to check out as I've decided to get both items (dress and top). There was another customer standing in front of me. Then the same Korean lady walks up to me, doesn't say a word, literally I kid you not she YANKS the clothing out of my hands, and walks the clothing items behind the registers. I mumbled "what the hell just happened? I'm so confused." The customer standing in line in front of me was shocked as well as she kept looking back at me confused as to why the lady yanked the items out of my hands or why I'm being "helped" before she was. I can see the Korean lady started to take off the hangers. So im already upset about how she snatched the clothing out of my hand, so I told her "I'm not taking the dress anymore. I'll just take the top" I can see her rolling her eyes at me but IDGAF, don't be so rude to me then maybe you would've made that $32 sale from the dress. I have 5 years experience as a retail manager so I'm pretty damn sure that's not how a customer should be treated. I've been coming to this store since they've opened and have spent a good amount of money here before. Maybe this was an off day for her, but im still regretting even purchasing that top. Not sure if I would go back to this store again. That Korean lady was just super rude. read more

Lazy workers, came at 6:45 and they closed the door and everything. Owners need new staff.

The one that was in charger for tonight is rude!!! She is an older Lady with short hair. She treats the employees and customers like crap! You can sense her bad vibes and the looks she is always giving is rude. The one in charge threw the receipt at me. I feel bad for these employees working at this store. NEVER COME TO THIS STORE! read more

RUDE RUDE RUDE. Owner/manager is simply rude. Try being nice and you just might get returning customers. Open your fitting rooms so customers can actually try on clothes before purchasing. DUH. read more

Store hours are not updated. I value my time and if you value your customers you would update on all platforms thanks!

I was shocked with just reasonable prices! It's cheaper than forever 21 (point for that) Some of the staff were friendly. The negatives were that the employees are very young and don't understand the value of customer service. The dressing room clerk was rude and never said hi or thank you. She didn't even know what to do when I asked her to remove a tag censor because it blocked the Zipper. The are way crazy about stealing. There's signs and cameras. The weird part was I wasn't able to bring my personal bag into the dressing room. Come on if you are going to place censor on all the clothes...then don't make customers place their belongings in an unsafe box before entering the dressing rooms read more

I was there yesterday and spent almost $300, my 12 year old daughter grabbed a pair of shorts and jeans which she thought was the right size. Mind you they won't let you try anything on because of this while Corona vIrus but people can go around touching all the clothes, that makes a lot of sense. The said the sales are final, well I got home and my daughter tried on the clothes a they were to tight, she just needed a size bigger. Well I called today to see if they could make an exception since it was just 2 items, the said no! I will never spend my money there again, regardless of this Virus they shouldn't do that if we can't even try on the clothes. There's plenty of other stores that allow returns, a actually their competitor down the street allows it so I'm taking my business there. read more

I ran into this place while going to the Walmart next door. My girlfriend and I decided to stop in and look around. This place is like a Forever 21, nicely decorated and well maintained. The quality of the clothing is good and the prices are super! Lots of items under $10. Someone really spent a lot of money on this place to make it as nice a mall retail store. Extremely helpful employees made the experience wonderful. My girlfriend is addicted. Only suggestion I could make is have a section with chairs for the significant others to sit, because we are going to be waiting a long time! read more

Kristina very rude and she doesn't know how to communicate with the customers ! She needs to get communication skills class ! read more

I love this store.. my go to location for any occasion they have a variety of jeans, shirts and dresses

I have been coming here for years, probably since they opened. I never really had an issue, but recently as of a week ago, I was shopping and they closed 15 minutes early, kinda rushing me. They ended up selling me a pair of pants with no tag when I came in a week later trying to get store credit for them ( because they were worn, had a distinct odor on them) they denied my request because the item had no tag, I did argue for a couple minutes in order to convince them to give me the store credit, because they sold it to me with no tag, finally they did, but it's sad that I had to argue and get upset. There was no respect from their behalf and the cashier or whoever seemed happy to have told me she couldn't give me store the store credit, and then tried kicking me out but then realized my mom was trying to shop. I Will never be returning! The second star is because they do have cute clothes. read more

Hello - I called today, looking to speak to a manager. Wasn't successful. Lisa, can you please email me at info@jadomiwear.com .... I have some questions/comments about your lace up sticky bras and silicone pasties. read more

Dislike this store.! The Asian manager doesn't let you shop in peace. Is always on your back. I had an exchange and had the receipt. It was a dress I wanted to exchange not even return and because it was a couple days late she wouldn't let me. I would understand if I wanted a return and to not loose money but it was a dang exchange.!! Not a fan and will never be a fan of this store. Rude people! Clothes is ok not all that cute. A little pricey and the clothes you can find cheaper somewhere else. read more

Inexpensive and cute clothes. Really organized! It was clean be there wasn't clothes lying around. The employees are cold... they don't greet you or offer any assistance. Don't expect good customer service here. I'll come back because the location is convenient, the price is right, and the clothes are worth the crappy service. read more

Abigal Was very helpful, they ran out of my size and she helped me call another store to check for it. Great customer service !

This place is so convenient for when I'm leaving work on a Friday and want to find a cute outfit for the night. The best part is I'm a thick girl and they have a nice variety. I always feel happy walking in there ready to walk out with something cute. read more

I tried exchanging something and was told I can go to either location. drove all the way to this one from my house and the girl said I can't exchange it....you guys carry the same stuff both stores. Lol last time I attempt to shop here. read more

I have been coming to this store since it opened and spent quite a bit of money on myself and children. Very bad experience tonight where I went in the dressing room with my daughter to look at her clothes. I Was told I couldn't be in there with her. Prior to entering, we ONLY took back five items, in which they counted and gave a number for five. Left all other items out as we were suppose to. And I even wanted to try something on but left it at counter waiting for her. I will never shop there again. I can see if they didn't monitor or count clothing to not allow two people. But this is not okay. They said cause alot of people steal. To top it off the worker Jenny didn't even count the items we brought out. We walked right past her. If they were so concerned about stealing she should have focused on what we brought out instead of profiling people. Though I didn't want to spend a dime in this store after this experience my daughter really liked one of the items so we proceeded to go pay for them. I expressed my dismay to the checker and instead of her apologising and providing an explanation of why they had to make this policy she said well if you don't want that item u can leave it here with me. So instead of purchasing we just left . I will let friends and family know to not go to this location anymore. Horrible, horrible customer service... read more

I love shopping here!!! I wear plus size clothing and they offer a wide selection of that. The items are cute, tasteful and very stylish. They also have accessories and hats that I really like. There's never a wait for a dressing room and it's very clean. Pay them a visit!!! read more

I found the cutest clothes ever for reasonable prices!!! I'm defiantly commin back here and they have great service :)

Really nice staff and love the variety of clothes they have !! I will be coming here again!!! love it!!!

I really liked this store they had really cute clothes in the front you just have to look

Nice Staff Excelente Store! I always come here for bunch of stuff. Mom loves this place as well. My favorite store. Cute findings everytime.

Closet 21 is my new favorite shopping boutique. There is a wide selection of affordable clothing items ranging from basics to more dress up items. There is so much to choose from. I've had good experiences each time I've visited. Follow them on Instagram and get 10% your purchase! read more

Would never give my money to this store....owners are rude and bitchy. I'm stick with marshals and Ross.

Disappointed with this store. Was given a gift card for Closet21 but after shopping here was told I could only use the gift card at the store it was purchased at. Poor customer service. read more

READ!!!Loved this store for a while but then I just went here and the prices shot up like crazy we all know we come here for the cheap prices and know it's not the best material but a shirt I bought was $40 and this place has no returns I just bought it without looking at the price and we all know the material they buy isn't going to last more than a few months so why the heck is it $40 and go somewhere else if you are looking for great deals this is just crazy definitely NOT coming back it's a ripoff!!!! Also The workers all stand around talking to each other, what a easy way to make money. read more

I really do love this place for really cute and inexpensive clothing...the distance is really close and the girl workers are really helpful and nice but the thing that is so ANNOYING is the short haired manager lady that is there!!! I've seen her there multiple times and she's really harsh and bitchy to the girl workers there. She yells like crazy at them over nothing. It literally looks like they're working in a sweatshop. but I was shopping when I couldn't find a lace cardigan that was on the mannequin and ask her if she knew where it was... She looked annoyed and just pointed randomly to a section on the wall and I couldn't find it..I was like where is it?? And she turned around with a mean look on her face and said super annoyed angry and raised her voice and pointed directly a bunch of similar looking, easy to miss lace cardigans where it was at. Like woooahahhhh calm down. I've had a few other friends that have shopped there and haven't gone back mostly because of her...she's very mean and rude and not a happy face to look at. read more

had to make a costume for a date party and i knew exactly what i needed. i came here hoping for the best, AND THY HAD EXACTLY WHAT I NEEDED! such a great price too. owner is super kind. read more