If I could give zero stars I would. So I saw this cute pink floral dress that I could potentially wear for my baby shower, and asked an older Korean lady to help me take it down from the hanger. Keep in mind that I'm pregnant, so I asked what the return policy was since the fitting rooms were closed. She proceeded to tell me that everything is final sale, so I said "ok thank you" and continued to browse around to shop some more with the dress in my hand. As I was walking around the store with that dress, I couldn't help but notice the same lady kept staring at me. She made me feel uneasy, and tbh I felt like she thought I was suspicious. Sure, I guess it's because I had no makeup on, hair in a bun, wearing workout clothes with flip flops, and carrying a small purse (so there's no way in hell that I could fit any clothing inside!) But don't judge a book by its cover.
I ended up picking out a top and that dress, and stood in line to check out as I've decided to get both items (dress and top). There was another customer standing in front of me. Then the same Korean lady walks up to me, doesn't say a word, literally I kid you not she YANKS the clothing out of my hands, and walks the clothing items behind the registers. I mumbled "what the hell just happened? I'm so confused." The customer standing in line in front of me was shocked as well as she kept looking back at me confused as to why the lady yanked the items out of my hands or why I'm being "helped" before she was. I can see the Korean lady started to take off the hangers. So im already upset about how she snatched the clothing out of my hand, so I told her "I'm not taking the dress anymore. I'll just take the top" I can see her rolling her eyes at me but IDGAF, don't be so rude to me then maybe you would've made that $32 sale from the dress.
I have 5 years experience as a retail manager so I'm pretty damn sure that's not how a customer should be treated. I've been coming to this store since they've opened and have spent a good amount of money here before. Maybe this was an off day for her, but im still regretting even purchasing that top. Not sure if I would go back to this store again. That Korean lady was just super rude. read more