I don't say this often about Walmart's, because usually they suck. This store in westbury however plays by their own rules, the manager Scott is probably the nicest manager I've met, down to earth and transparent. Way to go Scott, the card guys love you. Also Cynthia, the most sweet and caring associate/cashier I've come across. Keep up the good work guys, this is true customer service. read more

1. There's rarely ever a selection here. Their deli meats and their candles are NEVER in stock. 2. Their website LIES by saying they have something in stock only for me to travel all the way to the store just to discover that they don't. 3. This location NEVER has bags available. The only reason I still bother with this location is because I work next door. 9 times out of 10 I'm disappointed. Worst location ever. Get your **** together, Walmart. This is unacceptable. read more

Don't bother returning stuff here the line is the slowest ever the employees are soooo slow, you say hello I have a question and they just look at you. read more

Walmart - Customer service - Department Stores Near Me - Westbury, New York

I came to this Wal-Mart to buy food and save money. Little did I know that for some reason this particular Wal-Mart has an incredibly tiny food section. This was a waste of my time. I always thought Wal-Marts were STOCKED with a plethora of food isles, as I've witnessed before in other Wal-Marts. As a result of this experience I will be shopping at Costco or Trader Joe's for future food-saving adventures. I don't have time to waste to find a Wal-Mart that's a full of food when I know Costco and Trader Joe's both have the same general layout with plenty of FOOD wherever I go. So I'll go to those now. Bye Wal-Mart. Would be 1 star, but 2 stars for the amazing plaid shirt I got for $10. read more

Memorial Day 2012 holiday visit was full of malicious annoyance amplified by Walmart staff at Westbury, NY. It's not what you say that makes an impact but more so by HOW one projects him/herself. The staff at this particular Walmart cannot uphold their interpersonal skills as magnified by their body language. "NO PHOTOS ARE PERMITTED IN THIS STORE, GOT THAT??!" from a malicious tongue as magnified by this woman's rude scowl look. Furthermore the trial size, travel department is microscopic small where I seek body lotion for the selection was nearly nonexistent. There is a craft department where I wallowed for my scrapbooking needs but did not see anything enticing. read more

In search of the last item on my daughter's Christmas list and low and behold Westbury Walmart had it as IN STOCK for PICKUP TODAY. I couldn't believe what my eyes were seeing. The Mattel Monster High Deadluxe High School is on backorder everywhere...except here! I placed my online order for the Sale Price and within hours Walmart informed that my order was ready for pick up. I called mid day to check on the status of my order and the sales associate was helpful. The order hadn't been filled until after 5:00 p.m. I received my email notification and text and rushed over to the store and I waited in the Pick up line and the sales woman carried out my huge box. This item was $150 and over any other place you can name and sold out everywhere. Westbury. ...You delivered. Thank You! I want to also point out the clean layout of the store and friendly sales associates. My receipt was scanned on my phone while I was online to ensure a speedy checkout. I'm now a loyal customer at this location. They are going to make my 4 year old one of the happiest little girls this Christmas. read more

Walmart - Order Pick Up - Department Stores Near Me - Westbury, New York

Recently bough a two patio chairs online, in Walmart they send me only the cushions and never get the rest of my order, and they said the order was complete,after find out the order was incomplete, they said they going to send me the refund.But. I need the chairs for a party I lost a lot a time waiting for those chairs....This situation was very terrible for me Walmart has to do something about it read more

The customer service was really bad nobody came to help us get a video game overall it is a 0 out of 5.

I was asked what keeps me going back as I have checked-in twice. THE PRICE !!!! For any basic needs, i love coming to Walmart. I could get same item for lesser price. The distance from my work is less than a mile.... I could happily spend entire lunch hour break here. For today, I passed by for some camping essential needs. There are only few camping things left as summer season starts this weekend. I managed to get my tarp, my inflatable mattress and basic camping food and beverage. The total shown in my receipt for all the things i purchased whenever I shop here always made me smile. My only complain on this location, there is always one cashier assigned on the side entrance registers ( i normally parked my car on the side parking lot ). They could have at least placed a self checkout register if there are short in associates. read more

Walmart - Do I have to replace our old tent? - Department Stores Near Me - Westbury, New York

Here for knick knacks for the house. Nothing to rave about with this Walmart. Be careful walking around parking lot. Drivers do not yield to pedestrian in front of store. They like rushing as if in a race. Notice pedestrians yielding to the cars here. Stick with clearance items for you may find some deals. If you want shoes with better selection then head over to DSW. Not impressed with their assortments here especially the women's shoes. Staff busy with putting stuff away on shelves. Went to fitting room and talk to staff who did not even look at you. Instead she was busy focusing on her cart and ask another staff to open the door to fitting room. Hold on to receipt. Some Walmart staff will check receipt with items you purchased. Staff oblivious to two other people walking and passing her with bags. I have better experiences with other Walmart stores. Stick with self check out for it much faster. Had question on product pricing and staff did not care to check so I did not buy and had her cancel item. read more

This is more or less the only Walmart Iocation I shop at. I came here this time of the review on my lunch break on a Wednesday around 1pm. The crowd I feel like never varies in business, always packed. Kept clean for the most part and I usually find what I'm looking for, for decent prices. The help is sometimes hard to find because you get the response of "this isn't my department.." often, but can't complain too much. read more

Walmart - Dippin Dots or "Mini Melts" ice cream vending machine at the entrance. - Department Stores Near Me - Westbury, New York

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Walmart is a disgusting place to be in general and covid doesn't make it any better. People here don't care and are not compliant with mask protocols so come at your own risk. So many people walk in maskless and I had one guy stand behind me COUGHING without his mask on. I only came to return an item purchased online since I was in the area and the line to return took well over half an hour. It was a very uncomfortable experience and to top it off, when I got to the counter, the worker gave me a stank attitude because I told her I didn't have a physical receipt and needed to give her an order number. Mind you, my item didn't come with a printed invoice so it's not like it was even my fault. read more

Not sure when this big box store debuted, but most Walmarts that look to build in NY, tend to be met with resistance. I'd imagine the main reason revolves around traffic jams and the accompanying rumble and subsonic boom. As much as I understand these types of stores for what they are, I feel like a complete tool when I shop. After asking three sales associates a question or two, my opinion gets affirmed again and again. A Total hit or miss as to customer service representation. Some wouldn't give you the time of day unless they had to, which they do -- others delve right in and work toward remedying my needs. The thin orange metal lockers by the front of the store are cool for picking up your online orders. They are carved in unusual and nonuniforn shapes and sizes too accommodate different types of products. read more

My mother who is a retired nurse went to the pharmacy and experienced such rudeness from a employee (ID #:7QCSM61614RF. ST#03420). This happened on 7/28/2021 at Walmart 1220 Old Country RD, Westbury NY 11590. It was 9:40 AM. She wanted to ask the Walmart Pharmacy Department about my new insurance coverage on medication, and also pay for my Motrin at the pharmacy cashier. Before she could ask any question, the employee with the above ID number shouted at her to take the Motrin to "self-check-out." At that time, there were no other customers waiting for service and she was not pre-occupied with anything. She then raised her voice, grimaced, and told my mother to take the Motrin to self-check-out again. My mother told her she was in pain, and is 60 year old. She frowned and processed the payment. Afterward, she again shouted at my mom to remember next time to take it to the self-check-out or the front cashier. Please educate her about Walmart's values and code. This employee ID# 7QCSM61614RF has no respect and poor customer service towards Walmart's customers. I will tell my mother's doctor to send prescription's to CVS Caremark instead of Walmart from now on read more

Really annoyed with my most recent experience. There were no cashiers available at all - only self check out. No, I do not work there. I do no get paid to check myself out. That is not right that there was no option. Plus! There was an employee saying No Cash! Are you kidding me? What the hell is wrong with cash? They should want my cash to offset credit card charges. So I walked out. Absolutely ridiculous. read more

Visited this Walmart for the first time a few days ago. Typical Walmart but when compared to the location in valley stream it is much more welcoming. Less of a crowd, much more friendly crowd, with less congestion. I prefer this Walmart over valley stream. Check out lines move entirely to slowly, and I was in the express check out, 20 items or less. I was in line for 15 minutes and there was five customers ahead of me...:all other check out lines were congested as expected with shopping carts full of groceries. They should find a way to streamline their check out process, express should be express. Parking lot is shared, didn't have to much of an issue finding parking in nearly in front of Walmart. read more

Walmart's in NY are not the same as the ones in other states... All they sale is frozen food, expire wines and no warm food or fruits at all. It's not even spacious and barely has the stuffs you are looking for. Customer service is the worst!!! Workers are so rude and not friendly at all. Now they implement the "self check out" so lines are getting longer because if there's an error while you scan you gotta wait until a worker comes and fix it, and that takes them at least 10 minutes... read more

I bought a Tracfone online but I had trouble setting it up even after calling their customer service number. Tracfone customer service told me to go to Walmart and they could help me. So I went to the Westbury Walmart at 2pm today 11/16. I have to tell you of a wonderful employee named Nick. He helped me set up my IPhone. He was patient and very knowledgeable. I want you to know what a superb employee you have working in your store. I am very thankful and appreciative for Nick,'s help. Please acknowledge him to store management. I met him at the pickup area. Thank You Robin Meyer read more

Hi Friends ..stopping back at this Walmart I had a wonderful shopping experience. First I recommend shopping at the Total Wines next door. Do partake of the many wine and liquor tastings that they have there.. PERFECT ..now you're in the correct frame of mind for HOLIDAY shopping at one of the busiest Walmarts in the area. I had my shopping list in hand and braced myself for the Walmart holiday shopping experience. Very Important to shop for and on the top of Santa's list are Wifey, Mom, Business associates and Friends. The employees at this Buzzy Walmart were very helpful and quickly directed me to where I needed to shop. I made a beeline for the cheesy holiday gift aisle. This wonderful aisle features everything from the zillion Colors eyeliner kit, to THE Larry the Cable Guy BARBECUE set. I can't do without the Corona BEER pong or the Ghirardelli chocolate sleigh.. Can't forget the DELUXE assortment of Star Wars coffee mugs. (Luke ..I am your father). Then off to the Mom's Department. I got her a wonderful red faux fur lined coat with hood, a house dresses that's what she likes. Mom loves those light up watches. I got her a new Indiglo watch, robe, slippers, makeup kit and art supplies. Wifey got a whole bunch of makeup, kits in the little see through case. Shampoos, skin creams in the gift basket. I got her a holiday sweater and cute winter gloves and hat. And a gift card for more shopping later. I got myself a bag of Tate's chocolate chip cookies. Thanks to all the friendly helpful staff at this Walmart today and the lady that pulled out and gave me the parking spot right away. Will return as there is such a huge assortment of so many Goods at a great price point. read more

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Omg what a disaster this store is , from the second you attempt to walk in especially with a baby carriage and people have zero respect nor consideration, then you try to navigate through the store which is a complete mess , half the items your looking for are sold out , or for example I went to buy my boys bicycles and literally all the "adult" or " teenager" bikes were empty but 2 bikes .. after I went to the frozen food section and half the freezers were empty . It's crazy because there are so many sales associates but it's like there none , there all a mess running around like chickens with out there heads but the worse is check out time . We got to self check out after what seemed like forever and our register said " need sales associate assistant " so we stood there for 10 min and no one came and I went and found someone to help us and boy did she have an attitude pretty much told me I should wait and hesitated to help but finally did . Like i prefer not to go to Walmart to begin with because usually it's a zoo but this specific location was one of the worse I have ever been to . I will not be going back read more

If I could give no stars I would. Customer service is horrible! I have tried to obtain information via telephone about a product I saw online with no mention of whether it is online-only and no mention of a code for them to look it up directly in store. My goal: to find out if I could see this https://www.walmart.com/ip/9-by-Novogratz-Vintage-Tufted-Sofa-Sleeper-II-Multiple-Colors/38352235#about in store. Call 1: Customer service picks up. I give them what I am seeking to find in store. Rep says she'll go check. Ten minutes holding no reply. I hang up. Call 2: Same customer service lady picks up. I explain to her that I do not want to be on hold indefinitely and explain what it is I am seeking again. She places me on hold with a ringing tone, which dies after a twenty minutes wait. I hang up. Call 3: I reach the same customer service rep again, I ask to speak with her manager. She asks why. I said Your customer service sucks. She repeats me word for word. She says the manager is working on something nearby and will be right over when she's done. After seven minutes in, the customer service rep picks up asking "how may I help you?" as if I just called in. She re-claimed that the manager will be with me shortly. Eleven minutes in....... "She's picking up for you right now." The switch-over = I spoke to Paren (asst. mgr) and she was most helpful. If only her minions could follow suite - it would make everyone's lives easier (even their own)! -- In general, this store is good when you know what you want to purchase and it's a simple item. But for more complex items, like the one I'm interested in above, it's good to do your due diligence and see if it really is as awesome as the reviews state prior to buying if possible. The fact that the customer service reps treat their prospective buyers like shit makes all of that semi-like turn into zero-like. Hence the less than one star rating. Happy buys! read more

Just how filthy and disgusting can one store be? I had to go in here in search of a small item and it was just across the street from where I was. It is the nastiest, dirtiest place ever. Piles of stuff all over the aisles and indifferent workers. I felt like I needed a shower when I left. Shudder read more

This Walmart is scandalous!!!!! They never have anything. Everything is thrown all over the place. I found eggs in the beauty aisle. Someone was too lazy to walk across the aisle to put the eggs back. Now what happens to the eggs when an employee comes across them. Do they toss them or put them back?! My guess is that they'll put them back but when will that be? This skeeves me the hell out!!! The employees hate their jobs. They don't want to help you, they are disgruntled, underpaid and ratchet!!! I wish there was an option to give "zero" stars. SMFH is all I can do. I prefer the Walmart in Nj but I needed to get the necessities. I do not recommend this Walmart to anyone! read more

No stars. Pathetic customer service. Registers that have poor instructions and no options to make payments properly. Go to front of line then they say this line doesn't affect that payment. Waste of time. Don't support this business read more

AVOID. I came here last week to pick up a few things for dinner and I could not even GET INTO THE PARKING LOT! Was it was some weird emergency situation ? Did a GIGANTIC free concert just let out featuring the members of Kiss, the Beatles, Nirvana and Queen ? Nope! it was just a basic non-weekend nothing-special afternoon !! EVERY single parking spot was FILLED!! And it's a huge ass parking lot!! LOL. Did every single customer drive 3 cars here ? HUGE what-the-f**k is going on?! So I had to pick up my stuff from the shitty Freeport Target (rather Target Express) and pay MUCH more that at WalMart. Folks-- Long Island is filled to capacity: NO MORE ROOM. Go to Arizona or New Mexico to live. read more

Holy walmarts ...what is wrong with some of the people and their reviews ok so Walmart is not high class??? so you would rather buy the same stuff somewhere else and pay more examples shampoo, cereal, packaged foods, light bulbs baby food diapers etc I could go on and on with the brand names that are sold less then the local supermarkets Ok SOOO with that being said you can buy d@amn near everything you could possibly need or want. from baby clothes & needs to depends almost every type of adult clothing fishing supplies, toys,bedding any sort of cleaning things from ammonia to wipes and everything in between even those automatic vacuums and I thought I was happy ...then I became OVER JOYED WALMART sells white wood front porch rocking chairs an item of my dreams always out of my price range till I wandered into the full garden section and there it was ...a beautiful white wood rocker nice and sturdy ok so its a big store but its an everything store friendly staff helped us with the plants and the chair boxes of course I will continue to shop here read more

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This place is a zoo. The parking lot is always crazy packed and the employees are clueless. They are open fairly late though and if you are venturing in after 10 pm, it becomes more of a normal store although I do notice they put their C team late at night. read more

Never ever order from Walmart.com for store pickup. The employees stand around not helping customers. You wait and wait forever to pick up your order. The store manager refused to help when summoned. Never again. read more

Walmart - Waiting pickup order at Walmart. An business model for untrained employees and poor management. - Department Stores Near Me - Westbury, New York

I read a lot of the other Yelper reviews and i disagree to a point. I like shopping at walmart. The prices are generally good and they have a descent selection to choose from. Tracy K you are 100% right most of there items are made in china, But i hate to break the bad news to you almost everything you buy is made in china or hong kong or malaysia. I dont like that fact that most of the workers barely speak english. I was there with my daughter and she needed a rain suite, We asked several workers and either we could not understand them or they said they did not have. Which was incorrect as they did have them in the sporting goods section. read more

I shopped there yesterday 9-18-20 around 3pm AND WAS VERY CONCERNED customers were walking around the store without face masks and the employees did nothing about it. I'm not going back!!!! I tried to call and talk to manager but he never answered the phone, I tried again today at 7 pm same no answer. Good bye Walmart! read more

How does one really review Walmart? This was probably my 3rd or 4th visit since I moved to the area over 2 years ago. Same old Walmart, different town. I'm not really a Walmart person. You can get great low prices every time you go, but they don't have the deals that other stores do - BOGO, 50% off, etc. The stores are always a mess - merchandise in random places, pallets in the middle of the aisles and my personal favorite, no prices on half the shelves/items. This is standard for all locations. What I like about the Westbury store - 5 minutes from my house if I ever need to go, and I have been able to get in and out pretty quickly each time I've been there so far. read more

Limited walmart's near me so I usually have to go to this one. I hate this parking lot and usually how chaotic it is. I will say the frozen food section had a great selection! read more

Everything is made in China. I have updated my rating from the former comment /1 star .. some items are made in other areas .... Mexico, Vietnam all good if it's balanced a bit. read more

Dearest Wal-Mart, You never cease to amaze me. While some may be disgusted with the condition of your store, I believe it's just the way you are and there isn't much you or any of us can do about that. Yes, your shelves are always disheveled. And your staff is constantly leaving carts & dollies full of merchandise in the middle of the aisles. Oh and your check out lines are unbelievably and annoying long. Would it hurt to open up an extra cash register or two? Lucky for you I have a little thing called "patience." But your prices are pretty fantastic. When I can actually find what I'm looking for (remember those shelves? They're empty more often than not...) my wallet smiles because I've saved myself several dollars. Like those socks I picked up last week... $3 less than Target. And the hangers? 18 plastic hangers for $2. Wow. Can't beat that. I don't visit often but when I do it's always an adventure, and I'd like to thank you for that. Until next time, Alyssa P. read more

I'm a big Walmart fan however wasn't feeling this one. I been spoiled by the super walmarts in Jersey and PA therefore I found this one small, messy and not very well stacked. I did get to buy some items since I can never go to any walmart and leave empty hand :) read more

Im shopping for a T.V. At the Walmart at old country road and my daughter asked one of the sales associates for help. One looked at her and walked away. She then asked the support manager of the electronic department to help he said he would find someone to help. Suffice to say we stood there for 30 minutes before I spoke to the manager of the store. She said she spoke to that dept several times. I just walked out after they and went somewhere else to buy my tv. They didn't resolve my issue. I hope they fix it soon. read more

I hate this store. It is filthy and disgusting. I felt like I was walking through a sewer. The people are nuts, the store is a mess and the bathroom smelled like a poop bomb exploded in it. The hubby will need to make the next Walmart run a solo mission. I was brought up better than that! read more

Went directly to the department about exchanging an item which was $40. Estiban and Ladynrose were short and Kurt with us on helpful for not even want to check another store for the item in and started some helping someone else was after us who we heard her tell he was over his limit (didn't have his receipt) with returns yet for the DVD she still refunded him $95 but yet we can even get a store credit for $40 item go figure (which we did). A little courtesy would go a long way. Thanks for the help (sarcasm needs a font). read more

Do not order anything online from Walmart!! Do shipping to store. They text me and emailed me to say my laptop was delivered but I never received it. I asked to have one sent to the store for pickup..Noooo refund will be issued and I have to wait 10 business days.. Christmas will be here by then. I will no longer buy from WALMART..This is the 2nd time that they have done this. Ive learned my lesson.. read more

Today was the last time I will ever go to this Walmart. My last few experiences in this store were subpar, but today took the cake. This is a long one, so stay with me. We brought our daughter here to get a bathing suit. She is a tween and sizing is awkward, so we went to the fitting rooms, which are always locked and no one can ever open them for whatever reason they feel like giving you, but I digress. There we were told by the woman tidying the racks that trying on bathing suits is not allowed due to "hygienic reasons", but clothing is permitted. My husband asked what people are supposed to do, and he was told to buy whatever she wants to try on and come back another time to return the rest. How is this more hygienic?? We went and found a manager to ask about that policy, and he simply said our daughter absolutely could try the swimwear on, and he unlocked the fitting room door for us. As I had to make a couple trips back and forth to the racks to find her some better sizes, this woman saw me and started in about how I just did what I wanted anyway. What?! Lady, how did I even get into the locked fitting room? The damn manager unlocked it for us!! I walked away and let my husband deal with her. She didn't care what the manager said, and continued arguing about us violating their rules, and then threw in that there's cameras because of people like us who bring clothes back and forth to fitting rooms. She basically accused us of stealing. My husband didn't want to be a Karen and go back to the manager and complain about the harassment, so we just paid and left, but I told him I am never going back. You'd think this woman was a Walton herself, the way she carried on. read more